BB Torch :: 9800 : Screen Does Not Turn OFF?

May 6, 2011

I have a new torch 9800 and the screen does not go to the off mode while it is not in use. I have changed the backlight and timeout setting but still not fix. Even when i lock the phone the screen the screen goes blank and it get limunated in few seconds.

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BB Torch :: 9800 Screen Works But Won't Turn On?

Oct 1, 2012

recently my screen would take afew tries with the unlock button to actually unlock, now my screen has compeletely turned off, but all my buttons still light up and work, i can touch and use the screen (although not being able to see what i am doing, i have navigated my phone to play music etc from memory) there are no cracks or damage to my screen.

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BB Torch :: 9800 Won't Turn On At All?

Apr 23, 2012

I was using Facebook app on my phone when I noticed it froze on the screen which I assumed was the phone lagging since I had a couple other apps open but then I also noticed my LED light come on in a still abnormal red, a dark red and then immediately my phone shut off completely. I did a battery pull thinking I just needed to reboot it but that didn't even work since even after multiple battery pulls the reboot screen won't even show up, no loading bar, no LED either. Just nothing at all. Tried leaving it alone for a few hours, put the battery back in and still nothing. Left the battery in while charging in and still nothing.

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BB Torch :: 9800 - Won't Turn On Or Charge?

Sep 28, 2011

Last friday I went to sleep with my bb torch 9800 dieing. I woke up to charge it and there was no response besides a red light when plugged in then it went out and then no light eventually. I ordered a new battery and got it today. It charged for 10 seconds then tried turning itself on and died and kept repeating this process and now im back to the red light when I plug it in and thats all..The light keeps going out then no response.

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BB Torch :: 9800 Won't Charge And Won't Even Turn On

Apr 8, 2012

I recently acquired a torch 9800. I started enjoying the ph. when I registered it with my internet provider for some reason the ph. went crazy. It send me the message saying welcome to bb but when the battery died i havent been able to get it charge again. When I connect it to the charger the light comes on but stays on only for like 10 seconds and thats it. When I connected to the computer the same the light stays on for like 10 seconds and it goes off. I haven't been able to even turn it on.

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BB Torch :: 9800 Won't Turn Back On

Jun 11, 2012

My phone has been shutting off and coming back on randomly the past couple of days. I took it into my carrier today and they hooked it up to the computer and said that I just needed to update the software. This was fine, but by the time I got home my phone had shut off and I cannot get it to turn back on to do the updates.I have been searching these forums for hours and the only solution I can find is to wipe the phone clean and put a new OS on it. I have downloaded a new OS and I have tried several times to put in onto the phone but I can't get it to work. I have opened the application loader, but when it gets to the device application selection screen, there are no options for me to select. I tried to go into my files and choose the OS that I just downloaded but an error pops up (XML syntax error on line1) to be specific.

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BB Torch :: 9800 Was Working And Now Will Not Turn On

Oct 23, 2012

i walked out the shower to use my phone and it was completely dead. Wouldnt turn on at all and no red light to assist me either lol. Anyway i plugged it in to a wall charger and after maybe forty minutes it flashed on and all was working fine for about an hour and a half. charge was half done and i was about to leave the house when....again it went dead! this is now 6 hours ago! its been on charge since and still i have had nothing..

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BB Torch :: 9800 Won't Turn On Or Charge?

Nov 20, 2012

My blackberry Torch 9800 won't turn on or charge. I've tried removing the battery, SIM and memory card. I've tried both AC and USB charging and nothing is working. When I connect it to my computer to charge through the USB the phone is not showing on my computer. I suspect the USB port on the phone is defective. What can be done?

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BB :: Torch 9800 Won't Turn On , No Red Light Either

Jun 17, 2012

I tried a new battery and that didn't work. The phone was in my pocket I had sent a text and 15 minutes later it was off. I tried a hard reboot and charging it. It will not power up, no red light either.

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BB Torch 9800 :: How To Turn Off Tilt (Accelerometer)

Aug 28, 2010

I'm really surprised to not see more posts with questions or information about turning off the tilt function of the 9800. The most annoying thing is that I like showing 3 rows of icons on the home screen, but if you tilt it, it changes to 2 rows, tilt it back to portrait and it stays at 2. This happens every time. Not to mention, on a reboot, it reverts back to 1 row! Unlike the Storm, you cannot set a default number of rows. Regardless, I would ONLY use the landscape option while watching videos....so the tilt is very annoying. Anybody know of any way to turn off the tilt function? Maybe in the programming?

When I had my Storm, there were plenty of applications out there to stop the tilt, but ALL BUT ONE did not retain the settings after a reboot. This was very annoying. Even the one that did retain after a reboot, sometimes failed to work properly.

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BB Torch 9800 :: Turn Off Bluetooth Light?

Aug 19, 2010

How do I turn off the bluetooth light? I use a earbud 80% of the time and the flashing blue annoys the heck out of me.

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BB Torch :: 9800 Blue L.E.D Light Will Not Turn Off?

Sep 15, 2011

Torch 9800. My L.E.D light will not turn off. It is blue. It is not flashing. It is not because of the bluetooth (I leave it off and do not use.) if the message indicator is on it is purple (blue + red). The other colors still work but end up blended with the blue. I have pulled the battery. (obviously it didn't help or I wouldn't be posting this.) I have contacted my carrier for support. No help. They will just replace the phone. My warranty is void and can't afford to buy a new torch. I have turned off everything I can and checked all options. Check the cpu and can not find anything running that shouldn't be.

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BB Torch :: 9800 Shutting Down Unexpectedly Now Won't Turn On

Apr 4, 2012

My phone has been shutting down unexpectedly for the past week, with this the scroll doesn't always work and neither does the touch screen. But it has always restarted after a few minutes. Now my phone won't turn on at all I have tried the battery pull, used both the wall and USB chargers nothings working.

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BB Torch :: Can Retrieve Pictures From 9800 That Won`t Turn On

Aug 12, 2012

Can I retrieve pictures from my Blackberry Torch 9800 that won`t turn on and the pictures are saved in the device?

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BB Torch :: 9800 Wont Charge Or Turn On?

Jun 25, 2011

My Torch 9800 totally discharged. I have tried to rechange using the mains power charger (not USB). I get a red flashing light, ocassionally see the charging symbol but the phone wont power on.

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BB Torch 9800 :: Can't Get LED Notifications To Turn Off After Read E-mail

Aug 24, 2010

I've got BuzzMe Pro.Had it on my Bold 9000.Not sure if it's part of my problem but I can't get the LED notifications to turn off after I read an e-mail.I open the mail and the little symbol for new mail goes away, but the LED keeps blinking.Sometimes, if I click on "mark prior opened", it goes away.Sometimes not.

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BB Torch :: 9800 Camera Turns On, But Will Not Take A Picture Or Turn Off

May 2, 2012

My BB Torch 9800 camera turns on, but will not take a picture or turn off. I get a message: "Uncaught exception: Application_net_rim_bb_file _explorer (1037) is not responding, process terminated. OK. " When I click OK the camera is still on and won't turn off. I rarely use the camera function, but did recently with no problems. Transferred pix to my computer, last use. Now camera doesn't work and I cannot view pictures in folder on my phone.

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BB Torch :: 9800 Keeps Freezing & Doesn't Always Turn Back On

Jul 15, 2010

I have the Torch (9800) OS version: 6.0.0.668.I've had it for just over a year without problems but recently it will freeze to the point where I have to do a battery pull because it won't resolve the issue otherwise. Even then sometimes it doesn't come back on. It will slowly flash red (LED light) and the screen will remain black.It's done this twice where it won't turn back on at all. Eventually it does but the last time it did this, it didn't work for 2 days before coming back on (of it's own accord). I updated the software when it finally came back on as I was told it could be a software issue so I now have the OS version stated at the top of this message as opposed to 6.0.0.600.

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BB Torch :: 9800 : Charging It On Laptop And All Of A Sudden Couldn't Turn On

Oct 26, 2010

i was charging it on my laptop and all of a sudden couldn't turn on, i dont know if the charge finished...i tried a bunch of basic stuff, lock button power off power on, or whatever but nothing works...im also not getting a red blinking light that certain people got after searching on Google?

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BB Torch 9800 :: Torch Main Screen Clean Up

Sep 17, 2010

I am looking for a thread or would like to create one that will instruct a newbie on how to clean up (or hide) those apps I don't want or use, on the main screen. Also would like to know recommendations as to best apps to have, that don't suck memory. (Maybe an app to free up wasted space?)

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BB Torch 9800 Smartphone :: Screen Locking Up On BB Torch

Apr 26, 2010

On my Blackberry Toch 9800, it seems to freeze up on several occassions, most recently when downloading an application from "App World."After downloading an application from App World, when you run the application for the first time, it will ask you if you want to "share personal information." Whether it is checked or unchecked, the screen just freezes up after clicking "OK."

Is there a fix for this? This is a brand new device and I am already experiencing several screen lock up issues. I have already done a hard / soft reset, as well as a battery pull. I have also uninstalled the application and re-installed it, only to have this issue continue.

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BB Torch 9800 :: Screen Flickering On Active Call Screen

Aug 23, 2010

Just recently noticed that my phone screen will flicker and a small red light will flicker (very dim) to the right of the LED when I am on the active call screen. It is most notable when I am making an outgoing call, when the phone status is reading "calling." The screen seems to flicker and the dim light flashes to the right of the LED,

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BB Torch 9800 :: Screen Outline To Cut Out Screen Protector?

Aug 18, 2010

So we've mentioned screen protectors a lot so far, and unfortunately this is another thread about them (DON"T STOP READING THERE). Since i bought the invisibleShield, and absolutely love it. I was hoping the awesome CrackBerry community might make it better. Since it's a large screen protector that you have to cut up yourself, i was hoping someone had something i can trace and cut along a line, to better fit my screen. So does anyone have anything that we can trace to easier cut out screen protectors?

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BB Torch :: Slide Screen Up And Screen Goes Black - 9800?

Feb 9, 2012

As soon as i slide the screen up to type on keypad the screen goes black,when i close it it turns back on. Not sure what to do...

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BB Torch 9800 Smartphone :: Torch 9800 Security Lock - Slide Keyboard Each Time?

Aug 25, 2010

As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.

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BB Torch :: 9800 - Screen Won't Come On

Oct 21, 2012

my BB Torch 9800 screen started short circuiting, splitting in half, and everything going backwards when I slid the phone open. So I started using it with it slid closed and just texting on the screen and it worked great until the other day when the screen would no longer come on, even when it was closed. I know the phone still works because the red light was flashing because I got a message but I couldn't get the screen to come back on because I'm guessing it has short circuited enough that it gave out. So my question is, I got a cheap phone onto my contract now, but I don't have any contacts: how can I get my contacts from my BB where I can't see the screen onto this other phone? I have my SIM card in the other phone but no contacts are on it.

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BB Torch :: No Screen For 9800?

May 8, 2011

Is there a way to reset my phone? I lost my screen for my torch 9800. I can still recieve phone calls and dial out by memory. No touch screen or picture at all!

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BB Torch 9800 :: How To Lock The Screen

Aug 13, 2010

How do we lock the screen in the 9800? In the 9700, we press the * key.

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BB Torch :: 9800 Screen Locking Up?

Jun 15, 2012

I have had a Blackberry Torch 9800 for 12 months and I removed it from my vehicles "Hands Free Kit" and put it in my phone holder on my belt. When I removed the phone from my holder, the screen was black and frozen and none of the button worked, not even the touch screen. The phone works correctly if I open the slide but shuts off when I close the slide again. When the slide is opened I have no on screen typing and have to use the keyboard on the slide. When I put the phone back in my hands free kit, the slide needs to be closed so I cannot answer any calls or use the touch screen.

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BB Torch :: 9800 Blank Screen?

Apr 14, 2012

My newly purchased Blackberry 9800 has just gone blank. I'm so sure it's not a battery problem because I have tried other batteries. It just happened abruptly. There was no physical damage to the device. The device, fully charged has been on, and when I tried making a call later in the day, I found a blank screen. When I did a hard reset, the screen remained blank with the indicator light beaming red for a few seconds, and then flashes red light four times at rhythmic interval

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BB Torch :: 9800 Screen Goes Black?

Apr 15, 2012

The screen on my Blackberry Torch will all of a sudden go completely black. I know the battery is not dead, because the keyboard will be lit up. I checked & it has the latest OS. I've also hard booted it several times by pulling the battery. Sometimes I can get the screen to come back on. Sometimes I also freezes up when it comes back on. This is the first time I've had problems with my Torch.

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