BB Torch :: 9800 - Won't Turn On Or Charge?
Sep 28, 2011
Last friday I went to sleep with my bb torch 9800 dieing. I woke up to charge it and there was no response besides a red light when plugged in then it went out and then no light eventually. I ordered a new battery and got it today. It charged for 10 seconds then tried turning itself on and died and kept repeating this process and now im back to the red light when I plug it in and thats all..The light keeps going out then no response.
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Apr 8, 2012
I recently acquired a torch 9800. I started enjoying the ph. when I registered it with my internet provider for some reason the ph. went crazy. It send me the message saying welcome to bb but when the battery died i havent been able to get it charge again. When I connect it to the charger the light comes on but stays on only for like 10 seconds and thats it. When I connected to the computer the same the light stays on for like 10 seconds and it goes off. I haven't been able to even turn it on.
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Nov 20, 2012
My blackberry Torch 9800 won't turn on or charge. I've tried removing the battery, SIM and memory card. I've tried both AC and USB charging and nothing is working. When I connect it to my computer to charge through the USB the phone is not showing on my computer. I suspect the USB port on the phone is defective. What can be done?
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Jun 25, 2011
My Torch 9800 totally discharged. I have tried to rechange using the mains power charger (not USB). I get a red flashing light, ocassionally see the charging symbol but the phone wont power on.
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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Oct 21, 2011
AT&T, Torch 9800, 1 month out of warranty.
Phone has not been dropped or wet.
Tried hard reset (remove and replace battery), new battery - nothing. No LEDs, no screen, no recognition by desktop software.
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Aug 24, 2011
Blackberry torch 9800 gets charged from laptop and wall mount. When I tried using thru car adapter it would not work. I have checked the adapter, it charges the other non blackberry mobile. My Question, do we need to have a special car adapter for blackberry touch or do we need to make some changes in the setup.
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Sep 8, 2011
I am running into an issue, periodically, where my Torch 9800 appears to be charging when placed within my dock, but loses battery life (appears to actually drain the battery) over the course of an evening if shut off. This never used to be the case, as the device would charge regardless of whether it remained on or was shut off. I also cannot rely on the flashing light (when put in charger) as the device does not do this on occasion, even when it does appear to be charging. I am wondering if this is a common occurance and whether there is anything I can do to ensure this problem is fixed, as I would like to rely on my Torch as an alarm clock, but need to know that the battery will not die over the course of an evening.
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Oct 12, 2012
Can I use the 8520 charger to charge the 9800?
Also how do I save battery life on the 9800? I've already turned brightness to 10 and use 2G instead of 3G
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Oct 16, 2011
With all the problems bb having I tryed to reboot my mobile by pulling my battery, yes the battery was low but when I put it back in my phone was dead I have tried charging by usb and wall charger, my computer wont find it and I don't know what to do I also tried a new battery sill no good!
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Jan 23, 2012
I'm traveling to London, England this upcoming week and purchased a Power Converter/ Adapter with a USB port. When I plugged the Blackberry into the USB, it said the charging device doesn't have enough power to charge the Blackberry. It says the USB output is 5VDC, 1 A max.How much power is required to charge the Blackberry and do you have any recommendations for power converters/adapters that are compatible with the Torch?
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Sep 9, 2011
Can't seem to hold a battery charge.
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Feb 26, 2012
My BB Torch 9800 on my AT&T network is constantly not holding any battery charge, it's constantly dying on me even though I constantly have in plugged into a car charger or a wall charger at all times, it also started to reboot itself and then once its complete it reboots itself again and again and again. I've tried leaving the battery out for 15min and then trying to reboot it again, that does nothing. I've gone into the Options section under Device and disables the Compression, that did nothing, I've check the CPU Usage for the day and the week nothing is really eating the power up. I have also held down the menu button and switched off all my apps in there and still no better.
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Oct 2, 2012
I lost my last phone today so I dug out my old blackberry 9800 and when I went to turn it on all I see is the battery symbol with a yellow lighting bolt through and the odd red led . Its been on the charger for a few hours now but isn't doing anything need help iv gone through other forums trying to find a answer and nothing has worked so far...
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Apr 23, 2012
I was using Facebook app on my phone when I noticed it froze on the screen which I assumed was the phone lagging since I had a couple other apps open but then I also noticed my LED light come on in a still abnormal red, a dark red and then immediately my phone shut off completely. I did a battery pull thinking I just needed to reboot it but that didn't even work since even after multiple battery pulls the reboot screen won't even show up, no loading bar, no LED either. Just nothing at all. Tried leaving it alone for a few hours, put the battery back in and still nothing. Left the battery in while charging in and still nothing.
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Apr 12, 2012
A few days ago i updated my phone and today it wouldnt get any signal so i turned the phone off and on, still no signal, so i turned it off and on again and still nothing. So i took out the battery and restarted the phone, i did this 3 times and now it wont turn on at all.When i plug the charger in, the phone wont charge.I dont know if the battery has gone all together so ive ordered a new one.
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Aug 11, 2011
My phone died 2days ago but when i went to charge it there are no signs of it charging, i took out the battery and put it back in but still nothing, not even the red flashing light.
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Jan 3, 2012
I have a problem with my sister's Blackberry Torch 9800. Yesterday her phone went flat as it ran out of battery, once she got home she put it on charge via blackberry wall charger this was about 2-3hrs after the phone went flat. She came back to it about an hour later to find the screen was showing a battery with a cross through it and couldn't turn it on. Since then I have tried every attempt to get the phone working by changing wall chargers to another blackberry one, blackberry USB cable on laptop and computer in the highest USB ports, even car charger. I also have tried battery pull out with charger.
After trying all this I thought it may have been software problem but the phone is recognized in the latest Desktop Manager but it fails to connect ( Because phone can't turn on), tried AppLoader again no luck and also in JM_Cmder.I would also like to add the phone has now been on charge for 1 day now and there is still no change. This phone is nearly a year old.
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Jun 11, 2012
My phone has been shutting off and coming back on randomly the past couple of days. I took it into my carrier today and they hooked it up to the computer and said that I just needed to update the software. This was fine, but by the time I got home my phone had shut off and I cannot get it to turn back on to do the updates.I have been searching these forums for hours and the only solution I can find is to wipe the phone clean and put a new OS on it. I have downloaded a new OS and I have tried several times to put in onto the phone but I can't get it to work. I have opened the application loader, but when it gets to the device application selection screen, there are no options for me to select. I tried to go into my files and choose the OS that I just downloaded but an error pops up (XML syntax error on line1) to be specific.
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May 6, 2011
I have a new torch 9800 and the screen does not go to the off mode while it is not in use. I have changed the backlight and timeout setting but still not fix. Even when i lock the phone the screen the screen goes blank and it get limunated in few seconds.
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Oct 23, 2012
i walked out the shower to use my phone and it was completely dead. Wouldnt turn on at all and no red light to assist me either lol. Anyway i plugged it in to a wall charger and after maybe forty minutes it flashed on and all was working fine for about an hour and a half. charge was half done and i was about to leave the house when....again it went dead! this is now 6 hours ago! its been on charge since and still i have had nothing..
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Jun 17, 2012
I tried a new battery and that didn't work. The phone was in my pocket I had sent a text and 15 minutes later it was off. I tried a hard reboot and charging it. It will not power up, no red light either.
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Jun 17, 2012
My torch this morning decided to turn off after being fully charged from the previous night . I tried to turn it back on , taking out the battery and sim card, Tried putting it back on the charger and nothing will light up?
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Aug 28, 2010
I'm really surprised to not see more posts with questions or information about turning off the tilt function of the 9800. The most annoying thing is that I like showing 3 rows of icons on the home screen, but if you tilt it, it changes to 2 rows, tilt it back to portrait and it stays at 2. This happens every time. Not to mention, on a reboot, it reverts back to 1 row! Unlike the Storm, you cannot set a default number of rows. Regardless, I would ONLY use the landscape option while watching videos....so the tilt is very annoying. Anybody know of any way to turn off the tilt function? Maybe in the programming?
When I had my Storm, there were plenty of applications out there to stop the tilt, but ALL BUT ONE did not retain the settings after a reboot. This was very annoying. Even the one that did retain after a reboot, sometimes failed to work properly.
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Aug 19, 2010
How do I turn off the bluetooth light? I use a earbud 80% of the time and the flashing blue annoys the heck out of me.
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Oct 1, 2012
recently my screen would take afew tries with the unlock button to actually unlock, now my screen has compeletely turned off, but all my buttons still light up and work, i can touch and use the screen (although not being able to see what i am doing, i have navigated my phone to play music etc from memory) there are no cracks or damage to my screen.
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Sep 15, 2011
Torch 9800. My L.E.D light will not turn off. It is blue. It is not flashing. It is not because of the bluetooth (I leave it off and do not use.) if the message indicator is on it is purple (blue + red). The other colors still work but end up blended with the blue. I have pulled the battery. (obviously it didn't help or I wouldn't be posting this.) I have contacted my carrier for support. No help. They will just replace the phone. My warranty is void and can't afford to buy a new torch. I have turned off everything I can and checked all options. Check the cpu and can not find anything running that shouldn't be.
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Apr 4, 2012
My phone has been shutting down unexpectedly for the past week, with this the scroll doesn't always work and neither does the touch screen. But it has always restarted after a few minutes. Now my phone won't turn on at all I have tried the battery pull, used both the wall and USB chargers nothings working.
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Aug 12, 2012
Can I retrieve pictures from my Blackberry Torch 9800 that won`t turn on and the pictures are saved in the device?
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Aug 24, 2010
I've got BuzzMe Pro.Had it on my Bold 9000.Not sure if it's part of my problem but I can't get the LED notifications to turn off after I read an e-mail.I open the mail and the little symbol for new mail goes away, but the LED keeps blinking.Sometimes, if I click on "mark prior opened", it goes away.Sometimes not.
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May 2, 2012
My BB Torch 9800 camera turns on, but will not take a picture or turn off. I get a message: "Uncaught exception: Application_net_rim_bb_file _explorer (1037) is not responding, process terminated. OK. " When I click OK the camera is still on and won't turn off. I rarely use the camera function, but did recently with no problems. Transferred pix to my computer, last use. Now camera doesn't work and I cannot view pictures in folder on my phone.
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