BB Torch :: 9800 Not Holding Charge And Rebooting Constantly?
Feb 26, 2012
My BB Torch 9800 on my AT&T network is constantly not holding any battery charge, it's constantly dying on me even though I constantly have in plugged into a car charger or a wall charger at all times, it also started to reboot itself and then once its complete it reboots itself again and again and again. I've tried leaving the battery out for 15min and then trying to reboot it again, that does nothing. I've gone into the Options section under Device and disables the Compression, that did nothing, I've check the CPU Usage for the day and the week nothing is really eating the power up. I have also held down the menu button and switched off all my apps in there and still no better.
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Aug 22, 2010
Why does this happen?? I have tried taking out the battery etc. and this makes little to no difference. Any ideas?I am also working out how to get my school email on the device, but I believe this is covered elsewhere so I shall follow up there with any problems.
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Feb 3, 2012
I upgraded my phone software to 6.0 Bundle 2949 last weekend and since then I am having to recharge my phone 4 to 5 times a day. As soon as I open facebook, camera ect the battery completely dies and turns it's self off.This morning for example it was fully charged - had charged over night. Left for work at 7:30am, took one phone call - 5 mins, sent 2 texts. By 10:30am my phone had switched it's off. It's driving me mad and I can't be without my phone as I am pregnant and need it to get in touch with partner etc.Now I onlu upgraded the software because the battery wasn't holding it's charge but it was 100% better than it is now.
I have read through threads and have removed the battery repeatedly and even left it out.Removed the SD card and sim card and nothing. In fact in last an hour after charging it for the second time today and I never even used it!I am not technical but I desperately need help!!Is it worth trying to downgrade the software? - if so is there a dummies guide to this? Do I return it to o2 for them to see if there is other problems with it?I have shut down all apps other than the ones that remain there at all times. I check this regularly especially if the battery loses charge quickly. I am finding that it is fully charges within 20 mins from the battery being completely drained (turning it's self off) to being fully charges.I still have 9 months left on my contract before I can upgrade but I can't cope with it like it is now. I love blackberry but after the problems with this one am tempted to switch!| have also noticed that the desktop software has upgraded too!
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Nov 2, 2012
It never comes up. Looks like some part of boot sequence gorked. How do I reinstall all my software so my smart phone can work?
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Dec 18, 2011
My torch 9800 keeps rebooting itself.... it has a message when it restart saying "uncaught exception java.lang.nullpointer exception."
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Mar 18, 2012
my phone is rebooting againg and again and it wont stop.i removed the battery for 2 mins but again rebooting repeatedly.
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Apr 12, 2011
Is this just me or does most people find that rebooting their BB Torch 9800 takes about 5 minutes or so? Anyway we could speed this up?
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Jul 30, 2011
I had my BlckBerry Torch 9800 with; OS 6.0 with Bundle 1907 plugged in all night charging and when I got up this morning the phone was rebooting. While after awhile of this I watch the phone go 3/4 of the way to start up then it reboots. Over and Over.Fixes I have tried:
1) removed battery wait 30 sec and put back in. NO LUCK
2) removed battery wait 6 min and put back in. NO LUCK
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Feb 1, 2012
So apparently I have a "Nuked" Blackberry? According to other forums that I have read, that seems to be my problem, but I have tried all of the methods that other users have suggested, such as: rebooting in Safe Modedeleting appsupgrading my OS (currently have 6.0)turning off JavaScript on the browser...none of these worked.I noticed that when my screen would freeze and my phone would reboot, I am usually on the internet. My phone seems to be fine if I am just texting, using BBM, Twitter, etc. So I have no idea what's going on. I've had to pull the battery probably 10+ times just this evening; gets quite annoying.
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Jan 26, 2012
MY TORCH IS ONLY 4 MONTHS NEW. IT HAS BEEN WORKING FLAWLESSLY UNTIL YESTERDAY I DOWNLOADED AND INSTALLED AN APPLICATION FROM THE BLACKBERRY APP WORLD. AFTER JUST INSTALLING THE APP AND REBOOTING ITSELF ALMOST TO THE END OF THE REBOOTING CYCYLE WITHOUT FINISHING IT AND THEN RESTART TO THE BEGINNING OF THE CYCLE AND IT HAS BEEN BEHAVING IN THIS ENDLESS PERPETUAL CYCLE. ANYONE COULD ADVISE ME WHAT TO DO BEFORE I SEND IT BACK TO RIMS.
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Jun 12, 2012
I am holding the on/off button but it keeps rebooting.I am not able to get the phone to shut off and stay off.
Info:
iPhone 4S, iOS 5.1.1
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Feb 21, 2012
My Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself
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Jul 24, 2011
I recently purchased a Blackberry Sync Pod and for some reason the phone will not charge while on the dock. The phone wil enter bedside mode and i get a message stating that the phone will not charge. I am able to charge the phone without the dock using the exact same cable. The retailer isnt willing to assist in this matter as they say it is something I need to take up with the manufacture.whats wrong or how to make the phone charge?
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Oct 21, 2011
AT&T, Torch 9800, 1 month out of warranty.
Phone has not been dropped or wet.
Tried hard reset (remove and replace battery), new battery - nothing. No LEDs, no screen, no recognition by desktop software.
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Sep 28, 2011
Last friday I went to sleep with my bb torch 9800 dieing. I woke up to charge it and there was no response besides a red light when plugged in then it went out and then no light eventually. I ordered a new battery and got it today. It charged for 10 seconds then tried turning itself on and died and kept repeating this process and now im back to the red light when I plug it in and thats all..The light keeps going out then no response.
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Aug 24, 2011
Blackberry torch 9800 gets charged from laptop and wall mount. When I tried using thru car adapter it would not work. I have checked the adapter, it charges the other non blackberry mobile. My Question, do we need to have a special car adapter for blackberry touch or do we need to make some changes in the setup.
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Apr 8, 2012
I recently acquired a torch 9800. I started enjoying the ph. when I registered it with my internet provider for some reason the ph. went crazy. It send me the message saying welcome to bb but when the battery died i havent been able to get it charge again. When I connect it to the charger the light comes on but stays on only for like 10 seconds and thats it. When I connected to the computer the same the light stays on for like 10 seconds and it goes off. I haven't been able to even turn it on.
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Sep 8, 2011
I am running into an issue, periodically, where my Torch 9800 appears to be charging when placed within my dock, but loses battery life (appears to actually drain the battery) over the course of an evening if shut off. This never used to be the case, as the device would charge regardless of whether it remained on or was shut off. I also cannot rely on the flashing light (when put in charger) as the device does not do this on occasion, even when it does appear to be charging. I am wondering if this is a common occurance and whether there is anything I can do to ensure this problem is fixed, as I would like to rely on my Torch as an alarm clock, but need to know that the battery will not die over the course of an evening.
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Nov 20, 2012
My blackberry Torch 9800 won't turn on or charge. I've tried removing the battery, SIM and memory card. I've tried both AC and USB charging and nothing is working. When I connect it to my computer to charge through the USB the phone is not showing on my computer. I suspect the USB port on the phone is defective. What can be done?
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Jan 13, 2012
I have a BB Bold 9900. I have had it less than 3 months. Right from the start I couldn't get more than 24 hours from a single charge, even if I refrained from known "drainers" such as WiFi, Internet Browsing and Games. Now I can barely get 12 hours out of a single charge.It doesn't seem to matter if I use my phone a lot or not at all the battery runs down just as fast.
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Oct 12, 2012
Can I use the 8520 charger to charge the 9800?
Also how do I save battery life on the 9800? I've already turned brightness to 10 and use 2G instead of 3G
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Oct 16, 2011
With all the problems bb having I tryed to reboot my mobile by pulling my battery, yes the battery was low but when I put it back in my phone was dead I have tried charging by usb and wall charger, my computer wont find it and I don't know what to do I also tried a new battery sill no good!
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Jun 25, 2011
My Torch 9800 totally discharged. I have tried to rechange using the mains power charger (not USB). I get a red flashing light, ocassionally see the charging symbol but the phone wont power on.
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Jan 23, 2012
I'm traveling to London, England this upcoming week and purchased a Power Converter/ Adapter with a USB port. When I plugged the Blackberry into the USB, it said the charging device doesn't have enough power to charge the Blackberry. It says the USB output is 5VDC, 1 A max.How much power is required to charge the Blackberry and do you have any recommendations for power converters/adapters that are compatible with the Torch?
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Sep 9, 2011
Can't seem to hold a battery charge.
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Apr 4, 2012
It would seem that after the latest Apple upgrade my Iphone 4G is not holding a charge?
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May 31, 2012
Anyone knowns any remedy for my Iphone 4 not holding charge with its charger. I tried charging another iphone with the same charger and it is working ok so it is not the charger that is at fault. Is there anything I can do or change in the settings maybe?
Info:
iPhone 4, iOS 5.1.1
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Jun 5, 2012
I have an iphone 3G that I got in September last year. In the last few weeks it has stopped holding a charge. I will leave for work in the morning with 100% charge and by 2:00 the phone is out of charge and turns off. I don't use it, apps are closed and wi fi is off. Why is in not holding charge? What can I do?
Info:
iPhone 3G
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Dec 13, 2011
My battery is not holding charge, i have replaced battery and it is still running out really quickly. How do i find what is running and using my battery and how do i stop them running?
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Dec 26, 2012
I bought this phone for my son for Christmas and despite having it on charge for a few hours it still shows that there's 56% battery charge then once you unplug the charger the phone won't turn on, completely dead! Tried to check software but when I plug it into laptop it just says device unplugged, the only time I got it to recognise it it was unable to find device driver software. Must admit its completely put me off this phone before we've started, I champion Nokia all the time but wish I'd bought him an iPhone now!!
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Sep 6, 2011
My BB Bold 9900 has just recently started only holding its charge for three hours and also frequently changing the date on its own accord?
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