BB Torch :: 9800 Will Not Stop Rebooting
Jul 30, 2011
I had my BlckBerry Torch 9800 with; OS 6.0 with Bundle 1907 plugged in all night charging and when I got up this morning the phone was rebooting. While after awhile of this I watch the phone go 3/4 of the way to start up then it reboots. Over and Over.Fixes I have tried:
1) removed battery wait 30 sec and put back in. NO LUCK
2) removed battery wait 6 min and put back in. NO LUCK
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Jun 9, 2011
I just downloaded BB Protect, then my phone turned off and rebooted, but before the white line could reach the end (just before starts), it shows a blank white screen and reboots again..
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Nov 2, 2012
It never comes up. Looks like some part of boot sequence gorked. How do I reinstall all my software so my smart phone can work?
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Dec 18, 2011
My torch 9800 keeps rebooting itself.... it has a message when it restart saying "uncaught exception java.lang.nullpointer exception."
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Mar 18, 2012
my phone is rebooting againg and again and it wont stop.i removed the battery for 2 mins but again rebooting repeatedly.
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Apr 12, 2011
Is this just me or does most people find that rebooting their BB Torch 9800 takes about 5 minutes or so? Anyway we could speed this up?
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Feb 1, 2012
So apparently I have a "Nuked" Blackberry? According to other forums that I have read, that seems to be my problem, but I have tried all of the methods that other users have suggested, such as: rebooting in Safe Modedeleting appsupgrading my OS (currently have 6.0)turning off JavaScript on the browser...none of these worked.I noticed that when my screen would freeze and my phone would reboot, I am usually on the internet. My phone seems to be fine if I am just texting, using BBM, Twitter, etc. So I have no idea what's going on. I've had to pull the battery probably 10+ times just this evening; gets quite annoying.
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Jan 26, 2012
MY TORCH IS ONLY 4 MONTHS NEW. IT HAS BEEN WORKING FLAWLESSLY UNTIL YESTERDAY I DOWNLOADED AND INSTALLED AN APPLICATION FROM THE BLACKBERRY APP WORLD. AFTER JUST INSTALLING THE APP AND REBOOTING ITSELF ALMOST TO THE END OF THE REBOOTING CYCYLE WITHOUT FINISHING IT AND THEN RESTART TO THE BEGINNING OF THE CYCLE AND IT HAS BEEN BEHAVING IN THIS ENDLESS PERPETUAL CYCLE. ANYONE COULD ADVISE ME WHAT TO DO BEFORE I SEND IT BACK TO RIMS.
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Feb 26, 2012
My BB Torch 9800 on my AT&T network is constantly not holding any battery charge, it's constantly dying on me even though I constantly have in plugged into a car charger or a wall charger at all times, it also started to reboot itself and then once its complete it reboots itself again and again and again. I've tried leaving the battery out for 15min and then trying to reboot it again, that does nothing. I've gone into the Options section under Device and disables the Compression, that did nothing, I've check the CPU Usage for the day and the week nothing is really eating the power up. I have also held down the menu button and switched off all my apps in there and still no better.
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Aug 22, 2010
Why does this happen?? I have tried taking out the battery etc. and this makes little to no difference. Any ideas?I am also working out how to get my school email on the device, but I believe this is covered elsewhere so I shall follow up there with any problems.
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Feb 21, 2012
My Torch appears to be a little bit poorlyI got an update to BBM which I installed, then it asked for a reboot, which I did Now its stuck on a reboot cycleI tried to enter safe mode (to uninstall the problematic application) to no effect.Then reading this wonderful site, tried the fix here url...yBut am unable to do so(When I plug in the phone I do not get the option of USB-PIN: UNKNOWN Its either blank, or I have my phone with its PIN number listed.Either way when I try to enter the app loader, the reboot sequence has started again and I'm again unable to get into the phone.unable to update os via desktop manager as phone keeps rebooting itself
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Aug 17, 2010
Anybody know how to stop it or lock it in either position?
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Nov 5, 2012
When trying to take photo, caption comes up 'Could Not Capture The Image'. Camera has been working perfect all year.Have rebooted, repaired and formatted media card. Also update OS. Have deleted any unused Apps.
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Mar 20, 2012
I have a huge problem with my blackberry torch 9800 : My keyboard just randomly stop working! it had no choc, the central touch still moving but I cannot select anything! except this one, no other touch is working...what can I do?
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Aug 25, 2010
On my 9000, and I thought on my Torch as well - until today - there was a subpage in mail options called message services which permitted you to select which email account settings to modify (for example BES or BIS). Then once I selected my BES account there was an option to "send email to handheld" or not. Something I turned off every evening and back on in the morning (don't want work emails bugging me all night).BUT, now I can't find where that option is on my Torch. Very strange. I've searched everywhere, I think. Any help would be great. At minimum, will someone who has multiple email accounts (BES) check their Torch to see if the setting I refer to is there? I'm not sure If I messed something up which caused the option to disappear. At a minimum, will someone who has multiple email accounts check their Torch to see if the setting I refer to is there? I'm not sure If I messed something up which caused the option to disappear.
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Sep 1, 2010
Whenever I go to my notification bar to check a Facebook or text message the entire screen is full of annoying birthday notifications. I have checked/unchecked everything but they constantly appear.How can I keep the calendar from posting notifications?
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Oct 29, 2012
I can't stop sync deleting past calendar entries. Using torch 9800 and OS6 2949 with outlook 2007. I tried configuring for hours but syncing still comes up trying to delete entries more than few months old, which I want to keep. I tried 'upcoming entries only' (then it wants to delete over 1000 entries!!) and can't get the 'advanced' filters option to make any difference.
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Aug 17, 2010
How do I stop "Blackberry User Tools" from loading every time I connect by USB? I see it is on the memory card.....
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Aug 16, 2010
Everytime i send an email from gmail it shows up in my inbox on my Blackberry Torch, how do i stop this from happening?
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Aug 15, 2012
Alright so my blackberry curve has been rebooting for quite some time now but it always manages to come back to normal at one point, but today, all day today, its been rebooting and I have no idea why. Right now it died and I put it in the charger and it's still rebooting. It turns on, the red LED light comes off the clock timer thingy pops up and it restarts again.. it doesn't even get to the starting up bar..
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Nov 16, 2015
I was using my phone just fine this morning. Then all of a sudden I went to use it and it went black and then starting rebooting over and over. It has turned on fully 3 times now but once everything is loaded on my screen it shuts back down and starts over. It has been doing this for over an hour. I have taken the battery out and left it out for a little bit and it still isn't working.
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Apr 19, 2012
I have a Curve 9330. I had trouble with Four Square app. last night. So i deleted the app and reinstalled it. The Phone needed to reset itself. Now all the phone does is start rebootong over and over.
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Jun 23, 2012
My blackberry was on the charger all night but this morning wouldnt turn on,,,,then it wouldnt charge. so i took out the battery to refresh it but it keep rebooting
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Apr 15, 2010
i am now on the 3rd Storm in as many weeks. Each one suffered the same problem. Random reboots/restarts.Phone 1 was the worst - I purchased it as a 2month old used unit. I wiped it clean at purchase and setup for my use. I did not enable Blackberry services with Vodacom for 2weeks. In that time it behaved with no problems. A day after enabling BB Services with service provider the random restarts would happen. It was primarily during BB Messaging, but was not limited to that. It would restart during calls. Other times i would pick it up off desk and see that it restarted. (pin was requested).There were times that it would restart 3 to 4 times in succession before eventually "stabalising"i visited Vodacom and was told that all Storm 2's before Mar 2010 were recalled" I was given a replacement unit.Phone 2 - Service Provider configured phone for me and restored only contacts. emails and messages. Next day restarts began. Display goes white and error message displays for a few seconds. Then phone restarts. It would reboot totally randomly. Taken from pocket. whilst driving, during a call, laying on desk. Vodacom gave another unit after testing it for a few hours.Phone 3 - Only contacts restored. Original OS and settings used. Random restarts 3 times in one day as with phone 2. It however seemed to be "worse" at certain location "my office".A technincian suggest setting to 2G only. This worked okay for 2 days and then i took from pocket and it had restarted.Event log just said powered off and powered on. No error message.This is a day later and no more reboots. But phone still on 2G.I see that restarts/reboots are common place with the Storm2 and wonder if it is a design fault.i am gonna re-enable 3G and watch again.
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May 4, 2012
I have a Blackberry 8350i that has the current updates but will still not stop rebooting constantly. This started two weeks ago, so I updated the phone. It was fine for a day and now it is non-stop. It is to the point where I can't get in one full business conversation. Today alone (5/4/12), it has reset 40 times; Often repeats 3-4 times in a row
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Feb 21, 2011
My Curve 8530 keeps trying to reboot. I have found a solution to the problem in the Blackberry Knowledge Base but in order to use it they want me to provide IMEI number which is obtained from the options page of the device. This is impossible because it keeps rebooting and you can't get into the options page.
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Sep 8, 2011
My Droid X2 keeps rebooting and crashing over and over. When I get past the lock screen it says. com.motorola.service.main has stopped responding or something similar to that, then it cycles through every other app saying they all crashed and the phone then reboots. I did not install anything prior to this and it was completely random...I am currently unable to use my phone right now since it will not stop rebooting. I have pulled out the battery and SD card to no avail.
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Jul 17, 2011
i turned off my backflip for recharging earlier today. when i turn the device on now, it just keeps rebooting. i will see the Motorola Blur logo, then the ATT 3G animation, screen goes black, then comes Motorola blur logo again, follows by the ATT 3G animation. it seems like the phone is stuck in a "rebooting loop".I tried to pull the battery out and put it back it, it does not help.
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Nov 21, 2012
For all you EE customers out there here is what I did and how I got it working on 2G and 3G but not 4G.
1. Get a phone that can take your 3G SIM. I found my Nokia Lumia 800 for carphone warehouse worked.
2. Put your SIM in and let it register 2G.
3. On your 920 with no SIM in, go to Settings -> mobile network and TURN DATA OFF
4. Get your now registered SIM from your old/other phone and put it in your 920 and boot it up.
5. The phone should now boot and not crash.
6. Go to Setings -> Mobile Network and change "Highest Connection Speed" to 3G and then turn the "data connection" back on.
7. Life should be pretty good now (unless you live in a 4G area).
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Oct 1, 2012
Ever since upgrading to the latest software 7.1.0 Bundle 1149, my Bold 9900 is consonantly rebooting. Usually after a phone call, it decides to reboot. So annoying. Its also extremely slow and the battery life is awful. Its only about 6 months old and constant problems.
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