BB Torch 9800 :: No Option To Stop BES Forwarding Email To Handheld?
Aug 25, 2010
On my 9000, and I thought on my Torch as well - until today - there was a subpage in mail options called message services which permitted you to select which email account settings to modify (for example BES or BIS). Then once I selected my BES account there was an option to "send email to handheld" or not. Something I turned off every evening and back on in the morning (don't want work emails bugging me all night).BUT, now I can't find where that option is on my Torch. Very strange. I've searched everywhere, I think. Any help would be great. At minimum, will someone who has multiple email accounts (BES) check their Torch to see if the setting I refer to is there? I'm not sure If I messed something up which caused the option to disappear. At a minimum, will someone who has multiple email accounts check their Torch to see if the setting I refer to is there? I'm not sure If I messed something up which caused the option to disappear.
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Aug 5, 2011
I recently received a replacement Blackberry Bold device. On my old phone I had it set up to ask whether I wanted to delete email messages on just the handheld device or both. I like having the option. On this replacement device I can't find this optional setting. I'm even having a hard time accessing the various email options.
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May 9, 2011
I just bought a new Torch and am unable to set up personal email (internet). I have read the postings and have doen the follwoing but to no avail:
1. Re-installed the DM
2. Reset handset
3. Updated and downgraded the softwareon the handset
4. Changed SIM Cards
5. Security wipe of email and contacts.
Unit works fine but I cannot set up my email. I do not have an enterprise server at my work so I do not need to activate it but this is the only option I ever get when trying to set up emails.
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Oct 13, 2011
I just installed the newest OS for my Torch 9800 (6.0 Bundle 2647). I lost all of my passwords and email accounts. Just go to Setup, select Email Accounts and add all of my accounts back. When I go to Setup there are 2 envelope icons that say "Email Accounts" where there used to be only 1. When I click on either of them it takes me to the "Select the type of email account type:"
Here we have 2 options: Internet Mail Account or Enterprise Account. When I click on Internet Mail Account it takes me right back to Setup, so I select "Email Accounts" again, and then Internet Mail Account and again my phone goes right back to Setup. It just goes around and around in circles and never gives me the option of actually adding an email account. From setup to select type and right back to setup. I have taken the battery out to no avail.
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Apr 26, 2011
I would like to set up email on my Torch 9800 but when I select email accounts in setup menu the next screen is enterprise activation and does not offer the regular internet email setup.
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Jun 12, 2012
I want to stop for sometime forwarding the emails to my handheld. Is that possible? How to do it? I am on BSNL carrier, using 399 plan (email + internet).
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May 22, 2010
my AOL email account keeps sending me emails although i have deleted the app and the service books! and the BIS thing wont work either!
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Nov 4, 2011
I have blackberry 9800 torch, my call forwarding is set to conditional..when I try to change the settings to never and save...it is not getting saved...I even tried wiping the device even then it didnt work
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Oct 26, 2012
I am receiving emails just fine. When trying to forward, I merely hit the blackberry key and forward comes up with other options. I scroll to forward and then it wants the email address I want to forward to. After entering the email address, no matter which key I hit, Blackberry key or scroll button, I only get two choices...."Save Draft" and "Full Menu". I then click on Full Menu and there is no option to "send."
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May 17, 2011
unable to use the dete from handheld option
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Jul 30, 2011
I had my BlckBerry Torch 9800 with; OS 6.0 with Bundle 1907 plugged in all night charging and when I got up this morning the phone was rebooting. While after awhile of this I watch the phone go 3/4 of the way to start up then it reboots. Over and Over.Fixes I have tried:
1) removed battery wait 30 sec and put back in. NO LUCK
2) removed battery wait 6 min and put back in. NO LUCK
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Jun 3, 2012
I just download a new theme to my BB 9800.But, this theme make my BB hang and jam!Please I need help, how to format my BB and back up my contact.I can't go to Option or Setup, even I restart my phone, this theme like a virus, my phone still jam and can't click any button.
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Aug 17, 2010
Anybody know how to stop it or lock it in either position?
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Sep 15, 2010
Is there a screen capture option on the Torch? Or do I have to download an app to be able to do screen capture?
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Nov 5, 2012
When trying to take photo, caption comes up 'Could Not Capture The Image'. Camera has been working perfect all year.Have rebooted, repaired and formatted media card. Also update OS. Have deleted any unused Apps.
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Mar 20, 2012
I have a huge problem with my blackberry torch 9800 : My keyboard just randomly stop working! it had no choc, the central touch still moving but I cannot select anything! except this one, no other touch is working...what can I do?
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Sep 5, 2010
I have had the torch for about 2 weeks and initially didn't like it at all, I had a Curve for 2 years but dropped it once too often :-(. Anyway I am a big guy 6'2" 225 and I am still getting used to typing (hope i will), but the biggest issue I have is the "Lock" button for the phone. I usually keep the phone in my pocket and if you breath on the lock button too hard the phone unlocks. Is there an option for holding the lock button down for "X" seconds before the phone unlocks, I loved that you had to hit 2 keys to unlock the Curve. I really don't want to deal with a password, is that my only option?
i really only want it for text,email and talking to people, would I be better off with the new Curve 3G?
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Apr 14, 2012
I am having 8530 with OS 5, i am selecting option delete email from handheld and mailbox but mails are still reflecting in mailbox, i tried every possible permutation and combination in email--->options--->email settings and email reconciliation.
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Aug 15, 2010
Anyone able to hide or unhide (since one seemed to have vanished on me) their picture folders? I had a folder, ticked the hide button but it was still able to be seen. Battery pull (for a different issue) and than the folder is gone and have no idea how one would get it back.It's not like on the 9700.
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Nov 14, 2011
I want to send media files via bluetooth on mah BB torch 9800 but no matter what I do I just can't send. I can't even see any send option.
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Sep 1, 2010
Whenever I go to my notification bar to check a Facebook or text message the entire screen is full of annoying birthday notifications. I have checked/unchecked everything but they constantly appear.How can I keep the calendar from posting notifications?
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Oct 29, 2012
I can't stop sync deleting past calendar entries. Using torch 9800 and OS6 2949 with outlook 2007. I tried configuring for hours but syncing still comes up trying to delete entries more than few months old, which I want to keep. I tried 'upcoming entries only' (then it wants to delete over 1000 entries!!) and can't get the 'advanced' filters option to make any difference.
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Jan 16, 2016
Few Issues:
1. call forwarding option not available. I'm on dual sim model
2. How to extend Office 365 license to other devices
3. No connectivity with macbook pro ??
4. No Gmail Youtube apps
rest The best WP so far
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Aug 17, 2010
How do I stop "Blackberry User Tools" from loading every time I connect by USB? I see it is on the memory card.....
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Aug 16, 2010
Everytime i send an email from gmail it shows up in my inbox on my Blackberry Torch, how do i stop this from happening?
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Jul 15, 2015
Unless I am in Ultra Power Saving mode, the only options I get for text messages are Delete and Copy Text. I don't get the other options such as Forward.
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Aug 26, 2010
where is the setting for controlling the auto signature on outgoing email? Every email that I send adds my name at the bottom. Can I turn that off/on or change the signature?
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Aug 16, 2010
Anyone else having problems? When i view an email
1. images are not automatically appearing (need to click get images)
2. the HTML emails are appearing too wide. I have to scroll to the right to see the other half of the email.
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May 30, 2011
I have the torch and wondering how to stop junk email.
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