BB Torch :: 9800 Looks Dead Except For Red LED Light Being On?
Nov 26, 2011
I have a torch 9800 and i woke up and it looked like it had just died but the red light was on so it obviously isnt dead, ive tried upgrading the software but keep getting error msgsi dont know whats going on but
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Jan 28, 2012
I have the torch 9810 the phone just died. It wont turn on, the red light wont turn on nothing I left it in the charger for a little while and nothing. Is there anything that I can do or is the phone dead?
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May 10, 2012
I have a new 9810 and have the old backups for the 9800. A great deal of information. I did find a way to look at some of the info in the backup but would like to some how just use the backup .ipd file to dump into the new machine.
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Aug 20, 2010
Anyone notice that when you make a phone call there is a red flashing led that you can see through the casing directly to the right of the status light? Took a week for me to notice.
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Jun 17, 2012
I tried a new battery and that didn't work. The phone was in my pocket I had sent a text and 15 minutes later it was off. I tried a hard reboot and charging it. It will not power up, no red light either.
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Aug 21, 2010
So I noticed the green and red lights ( talk and end buttons) and the track pad don't light up at night. I believe my Bold used to light up. Have I done something to change in options.
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Aug 15, 2010
Has anyone noticed the faint red blinking light to the right of the notification led while on a phone call?It only happens when using the handset and if you activate speakerphone, it stops until you put the call on the handset again.
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Aug 19, 2010
How do I turn off the bluetooth light? I use a earbud 80% of the time and the flashing blue annoys the heck out of me.
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Aug 23, 2011
The situtation that my Blackberry Torch has recently been in is that the out of no where, the Blackberry will freeze up. The LED indicator will be lit up for a short period of time, for a total of two times. After that, the system reboots itself. During this problematic process, I cannot use the buttons at all to try to stop it or do something else.I have reinstalled the OS Software and have done a hard reset during the red LED indicates.I don't have warranty becase I have purchase this off my friend after his warranty was over and he got himself another phone.
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Aug 5, 2012
My torch 9800 has a green light blinking at the top. This is where the red light normally blinks when I receive a message. What made the light blink green, and how can I get it to stop?
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Sep 15, 2011
Torch 9800. My L.E.D light will not turn off. It is blue. It is not flashing. It is not because of the bluetooth (I leave it off and do not use.) if the message indicator is on it is purple (blue + red). The other colors still work but end up blended with the blue. I have pulled the battery. (obviously it didn't help or I wouldn't be posting this.) I have contacted my carrier for support. No help. They will just replace the phone. My warranty is void and can't afford to buy a new torch. I have turned off everything I can and checked all options. Check the cpu and can not find anything running that shouldn't be.
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Aug 19, 2011
how to get rid of a green flashing light on a BB Torch 9800.
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May 30, 2012
I have Torch 9800 that won't turn on. My 9800 has the latest version of BB OS available (unless there was one released within the last 4 days) The red light only comes on when charged and goes on and off. When plugged into my PC it disconnects from the PC and then reconnects. Sometimes the charging battery symbol comes on and the blackberry loading screen after but the blackberry loading screen shuts off. I have tried a new battery and that is not the issue.
I read that you can do an OS reload but my BB is not showing as connected under my connections (the noise indicates a device has been plugged in)
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Oct 26, 2011
I had my torch 9800 almost a year now and I woke up saturday morning to find it completely off and it was on charge all night, I've tried taking the battery out and putting it back in. I've also had the battery out for 24 hours and when I put it back in the red light comes on for about 20 seconds (steady not flashing) and the goes off but that's only happened the once other than that I've had no luck. I've left it on charge tried a different battery and it still doesn't work. I've also put by battery in another torch and it works fine.
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Jun 7, 2011
i have a torch 9800 .....after putting the battery in it boots up gives me the att screen then operates for 5-15 minutes then goes black screen with the led flashing red. how can i solve this issue to operate device
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Mar 31, 2011
All of a sudden my home keys across the bottom of the 9800 do no light up. I checked the backlight settings for display but they had no effect on the home keys. Even in a completely dark room, when I take the 9800 out of the holster, the screen lights up but the home keys are out.
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Jul 16, 2012
i have a new torch 9800 and the keyboard does not light up, even in dark areas. i have tried the battery on and off but nothing. is there a setting for this.
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Sep 29, 2011
The touch functionality still works, however, the screen does not light up or becomes extremely distorted and fuzzy most of the time. I called Rogers support and they seemed to believe it could be a software problem - but are you serious? I think they were just blowing me off.Okay - basically about a month ago, my screen would become pixelated and distorted when i would slide my touch screen up to reveal the keyboard. This problem still exists today. Ic ould sometimes get rid of it by locking and unlocking the screen, but after a day or two that never worked, so I began to use the phone only by using the touch screen. However, for about a week now the screen does not light up at all anymore. I would press the lock button and the bottom four buttons would light up - I would press the lock button again and they would turn off, but no screen illumination. Maybe - MAYBE - once a day I can manage to illuminate the screen and use it. But for the most part, the screen stays unlit.
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Aug 8, 2012
My 2 month old phone wont turn on and only a red led light flashes. I tried downloading new software but it wont recognize it. Im abroad now but would like to know where can I take my phone in the states so I can get a replacement.
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Aug 29, 2012
A few days ago my phone stopped working. It wouldn't switch on, there was no red light, but e battery worked in friends phone so that isn't the problem. All I want is for the phone to switch on, even if it has no contacts etc and is just like it when you get it for the first time.
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Dec 16, 2011
I was using my blackberry tour 9630 over two years and never had a problem. A couple of days ago I've connected phone to computer, check software update (it says your software up to date) recharged the phone and put it on the desk. Oddly enough it starts blinking like I have message, but phone did not turn on or off it just stop responding. The screen is black and when connected to computer through USB it's not recognized. Weather connected to electrical outlet or usb to computer it Flash red signal 10111 - one red , pause and three red. I've tried pulling out batteries, card, keep it for 24 hours without battery, nothing. Neither laptop nor pc recognise blackberry device. Bell offered "to take a look at it for about " 100 -150 $ without warranty that it will be repaired and I have only 6 month left on my 3 years contract. I've brought the phone to local wireless store and they try to flash OS through loader software without any success. I have two blackberries on my account, was happy with the phones, but now feel like smashing both of them. I don't know if I more mad at "Bell" who told me "product has 1 year warranty and now you are screwed" or at Research in Motion for their blackberries for which I've paid 400 $ upfront and 3 years contract (supposedly device cost over 600 $)
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Jun 10, 2015
Ok today my phone was sitting on my desk not being used at all. I hadn't used it in about 30 min before that and battery was at 75%. So i was sitting there and the screen turns on by itself I thought ok phone call or text. I try to unlock the screen I noticed there was no signal bars red x and screen would not unlock it was frozen then about 5 seconds the phone turns off.
Now it will not power on and I have tried 3 known good chargers but the led in the top flashes red. If I press power down button led stays solid red as long as I hold power button on when on charger. If I unplug from charger power button does nothing not even power + down or up volume. I even tried little yellow reset button next to sim card nothing. Is my 4 month old phone shot? The sony companion app on pc does not find phone either this blows.
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Nov 7, 2014
I have an xperia z2 it was working fine and suddenly it went dead no sign of charging no light nothing i tried every trick on the net " run + volume " anything I found I've already try it but nothing i changed the motherboard and still nothing i went to a repair store and after 2 weeks it's on but only for 2days and went dead again.
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Feb 18, 2011
Alright where can I start... 3,5 weeks ago my X10i gave an android.error and quit... didn't start again and I got the red light flashing. Called t-mobile and send my phone for repairing. Last tuesday I got my X10i back. "part replaced" was the message. It functioned again, acted a bit strange as usual but it functioned. Yesterday I went home from work and I put my X10i in my pocket. When I got home I took the phone out of my pocket and noticed it was turned off... nothing weird because almost everytime I put it in my pocket I have to enter my sim-code when I get it out............ or it is turned off.... But this time it wouldn't turn on.
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Jul 6, 2012
I was having some issues with my 9900, mainly the touch screen wasn't working. Since I couldn't really use the phone, I left if for a week and know it will not charge.. The phone's red light will not turn on when plugging in and another battery did not work. When you plug it in, the battery charging indicator in the middle of the screen will comeoup showing charging, but after 2 mins the icon disappears and the screen goes black. I have also tried connecting it withhout the battery to the desk top manager to update the software, but it says it cannot connect to device .
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Sep 3, 2010
Yesterday I was waiting for an important call but needed a shower so I took my phone into the bathroom and put it in a dry safe place where I would hear it ring if need be. It did so I quickly jumped out of the shower, dried hands and answered a message. Few minutes later when back at my desk at home I realized the bold was behaving weird, key presses were not doing the right function, i.e. a press of the back key brought up jk or other letters on the screen etc.
It did not sustain water damage, at worst my hands were merely damp when used so I just figured pop it down for a while and let it 'dry' (it wasn't wet but you know what I mean, its all I could think of) picked it up maybe 15 minutes later and it appeared to have died. Now, its 15 months old (and was a refurbished handset direct from 02 when I got it so its had a hard life) its been bumped, and not long after I got it I broke the screen (LCD bleed) so I had it repaired which forfeited the warranty, also the trackball has been a constant nightmare to me, it stops working in one or more direction regularly.
I've found the solution to this to be to clean the trackball gently with a q-tip dipped in clear alcohol, after some time this usually works, but a couple of months ago I could not get this to work at all so after 2 weeks of a phone that would not scroll left I had the trackball replaced. I now had issues with the trackball not selecting when I push down but this is got around by using the return key or it does sometimes work if you push hard. So, with this new flashing red light failure I took it back to the place that replaced the screen. They kept it for 24 hours and when I went back to collect it they said it was a component failure and beyond economic repair.
Quite truthfully though I got the impression that they actually just couldn't be bothered as it was a hard job. Came home and started researching, other posts I have read lead me to believe that if the LED comes on in any way all is not lost. My computer does not recognize the phone when I try and connect it via USB, although just now I tried again and windows acknowledged that a device had just been plugged in, but the blackberry software still did not detect anything. What can I try now? I am not tech savvy so it will need to be clearly laid out for idiots.
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Jun 16, 2012
My blackberry 9810 is dead and no red light shown while charging. I have removed the battery and re inserted it severally but still not coming up. Though, the phone is about 6month old.
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May 7, 2010
Last week my girlfriend dropped my BB in water that was real quick (3 secs | kitchen sink) and it wasn't that bad but as precaution I pulled put battery and put in jar with uncooked rice. After about a week took I out tried it yesterday to get it working for about 6 hours and no use.
It's just total dead just very very long red light flashing
I have tried Jl_Cmder doesn't seems to be working
I Can see it connected with PC but not DM
I have tried APPLOADER with jvm and no jvm just stuck on waiting for device initialization for hours and hours and keep sending error device not found.
And yes there was no sign of life for about 4 to 5 hours but after pulling out battery and connecting it to external charger I am getting a battery sign on screen.
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Apr 13, 2014
1. Tried pressing power button and volume up button no response ......but once itvibrated when i pressd it while it connected to pc but not yet
2. Pressed the red button near the sim slot no response
3. Tried to repair via pc companion not recognizing
4. Tried charging for a day but no response
Warranty period completed!
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Apr 5, 2015
So i loved this phone until i let it charge overnight on my desk to wake up to it BURNING HOT but the screen will not turn on. my morning alarm clock is going off but i can't turn it off either -.- the LED light is solid orange but the screen is completely dead. i tried pressing the red reset button and ive tried connecting it to the PC companion but it can't repair it.
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