Nokia :: 5800 XM / Touch Screen Sometimes Works
Jan 28, 2010
I have the 5800 XpressMusic and a few days ago the touch screen stopped working properly.When the phone has been off for an hour or two everything works fine for the first couple of minutes, then it stops recognizing presses/unpresses and holds a lot. For this reason it sounds to me like a software fault but the guy in the local phone shop reckons the screen is pressed in and needs to be physically repaired.Any ideas?
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Nov 30, 2011
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
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Jan 14, 2010
I'm a 1st time owner of a brand new 5800, this is my first experience with a touch screen phone and I was wondering since the screen is plastic and I absolutely hate scratches on my phones anywhere but especially on my screen, is there a way to put a screen protector on the screenof the phone and have the touch screen still work, will it be less sensitive or will it work at all?
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Feb 8, 2010
Couldnt use touch screen at all suddenly today, I reinstalled the latest firmware update but it didnt help so did full reset and now Ive got the countries screen but can only scroll down 3 countries and cannot select any (select and cancel dont work) also the media bar keeps randomly flashing onto the screen. Anyone any idea what's causing this? It hasnt been dropped or anything, first I knew was I couldnt turn off the alarm this morning. I dont know how to go about getting it repaired as it was a competition prize in july 2009 and didnt come with any warranty documents.
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone.
The new version is **bleep**.Also, when I set an alarm, I can't silence it, or stop it using the touch screen.This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it.
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Apr 26, 2010
I have updated my mobile 5800 xpressmusic firmware to V50.xx. After the update, whenever I receive calles, I am not able to answer the calls by touching the screen, when I get call, I am seeing 2 option in the screen
1. Answer
2. Unlock
if I touch the option "answer" it is not working, I need to unlock first then need to touch the "answer" to attend the call,can some one help me what could be the probem?
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May 14, 2010
If I try and switch an alarm off when it is rining, I am unable to do so using the touch screen.I have to press the red button, then go into the alarms and physically remove the alarm.This never happened with v30 (the last firmware I had)Why does this happen?How can I stop it from happening?
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Aug 6, 2010
I just bought a 5800 Xpressmusic and am going through the learning phase of how to use this phone. So far pretty pleased with what I have figured out how to use but have run into a couple problems. Not sure if I have set up something wrong or if there may be something wrong with the phone. The first problem is the touch screen functions (i.e. answer, silence, options, reject) do not work when I get a call. So sometimes when I hit the "green" button if will connect, but sometimes it will hang up on whomever was calling. I am using AT&T as my provider. The second problem that I am having now is playing music. It used to work, but now it will not play any songs that I have loaded thorough Ovi program. Even the "back" function key is non-responsive, however, the "option" function key does work.
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May 9, 2010
My Nokia 5800 was dropped on the floor from a distance .. within few days whenever i receive a call .. i touch the green arrow to answer the call but its like i'm not doing anything , it works only if i pressed the keylock from the side, and when i make a call i can't use call option if only i pressed the keylock from the side .. its like my nokia doesn't know that i'm here and touching the screen if i only pressed the keylock from the side .. everything work good after doing that .. just the problem appears when i receive a call, make call, stopping the alarm .. they all want me to press the side keylock then i can start working.. i need help because its confusing me.i've been told to turn the sensor setting on, remove the memory , reset , upgrade , but nothing solve the issue , i'm waiting your replay guys.
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone. The new version is **bleep**. Also, when I set an alarm, I can't silence it, or stop it using the touch screen. This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.
I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it. can I revert back to V31?
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Sep 26, 2011
i just got no where to go with my 5800 problem. I just got my phone more than a year ago and it's over the warranty. I love this phone so much but just recently, the touh screen is no longer detecting. I mean, sometimes it will but mostly it doesn't. Can you help me? What do i need to do? replace the screen or will this be fixed? i need your responce asap.
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!
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Jan 29, 2010
When my phone (Nokia 5800 xpressmusic) rings I cannot use the touch screen to answer. Can only use the coloured buttons at the bottom or the security lock side button.
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!help please
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Aug 23, 2010
I have touch screen issue with my Nokia 5800 after installing new 51.0.006 version.After instaling new FW system screen frequently goes black and strats again after 7-10 seconds. Ussually it happens when accessing my TXT messages or writing. I also formated memory card and cleard memory of the phone and installed new FW again but problem remains. When problem occures my phone screen goes black and comes back quickly. Network signal is also lost in the process. Phone has't been dropped when issue occured nor badly used. On my old FW 30 everything was working fine and I did not have this issue?
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Jan 5, 2010
I have had the Nokia XpressMusic for almost a year now. I have been experiencing several problemswith it recently; the first problem shown was that it would call my contactswithout my intention to do so and also without me touching the phone. Often it will send a text half way through me typing it and recentlyit has been switching off by itself.
I have also been experiencing the fuzzy screen due to the coldand this morning the phone's touch screen buttons would not respond however thetoolbar with the music, gallery, connectivity etc... on the right hand side of thescreen would pull down instead. The phone has been dropped a few times, however I do not thinkthis contributes to the faults. Could the phone be repaired as it is still underwarranty or will they not accept it?
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Mar 20, 2010
Hello, just got a nokia 5800 and there seems to be two lines of stuck pixels or something near the bottom of the touch screen.These pixels make the display on that part of the screen off centred..I'm just wondering, is there anything I can do about this?
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Mar 31, 2010
Recently I updated my Nokia 5800 software V 40.0.005. After updating when any call comes, I can't accept the call through touch screen. First I need unlock using the side bar, then only touch screen works, Earlier I used accept or reject the calls through touch screen without unlocking.
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Nov 9, 2011
The last time the display functioned I was starting a play-list for my shower. I adjusted the volume once or twice without lighting the screen, and after drying off stopped the music by removing the speaker jack again without lighting the screen. The device then went into my shirt pocket and I ate dinner then watched a movie but when I tried to do a little surfing before bed the screen wouldn't light up. I had seen it light up the buttons but take a few seconds for the display when the CPU was busy so I waited, nothing happened. I pulled the battery and tried again, nothing on the screen. But then I discovered that the touch sensor was still functioning, I could swipe to unlock and power down in the standard fashion just blind. I have examined the water stickers they are both white with bright red X's.
While writing this question (I am sure many of you already know this fact) I discovered that the display of my device is in fact three distinct functional parts. The capacitive touch screen still in operation on my device, the LCD image generator also still in operation, and the Led illumination source which for lack of a more accurate description is burned out.So my question is how could this occur, is it software or hardware, and what are my recourses?
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Dec 3, 2014
replaced screen on iPhone 5s now screen works but touch is unresponsive. What is probable cause?
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May 12, 2015
My cellphone is currently showing me no image, but the touch works. The issue started on saturday( i didn't drop the phone or got it into water or anything other than the usual use) i went to lockout the screen and i didnt see any image after a few seconds the screen started showing image no issues. but today when i woke up i went to check the cellphone and the screen didnt show image at all no matther how much time has pass. The model is D6503 ....
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Jun 7, 2011
i cant use the touch screen keypad while messaging infact typing otherwise it works great but not while typing!
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Sep 29, 2011
The touch functionality still works, however, the screen does not light up or becomes extremely distorted and fuzzy most of the time. I called Rogers support and they seemed to believe it could be a software problem - but are you serious? I think they were just blowing me off.Okay - basically about a month ago, my screen would become pixelated and distorted when i would slide my touch screen up to reveal the keyboard. This problem still exists today. Ic ould sometimes get rid of it by locking and unlocking the screen, but after a day or two that never worked, so I began to use the phone only by using the touch screen. However, for about a week now the screen does not light up at all anymore. I would press the lock button and the bottom four buttons would light up - I would press the lock button again and they would turn off, but no screen illumination. Maybe - MAYBE - once a day I can manage to illuminate the screen and use it. But for the most part, the screen stays unlit.
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Jun 26, 2012
I dropped my Iphone in the sink for about 2 seconds, then took it out and dried it off. It all worked fine but a few minutes later the screen went black. I put it in rice for about 2 and a half days, and the sound and touch works (I can even unlock it and answer the phone), but I see not a thing on the screen. It's plain black. I still have it in the rice, but is there anything i can do to save it?
Info:
iPhone 4
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Jul 23, 2010
I'm using Facebook on Ovi by Nokia (Communities) application. But that applications runs slow. No background applications run when i'm using that. I'm using Nokia 5800xm. Is there any other application can access to facebook?
Nokia 5800 Xpress Music (v50.005)
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Jun 19, 2011
i just got a brand new 5800 express music , i am having problem changing the equalizer settings when the song is placed on the memory card , while the default music tracks that is previously placed on the phone memory can do that...is there any way to change the equalizer settings for the songs that is placed on the memory card...
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Jan 31, 2010
Is any one having sensor problems as i am? I updated my device to v.40 and now my auto rotation sensor only works when it feels like it. I've tried restarting the device, even switching off the sensors but it takes several frustrating attempts before it starts working again. Nokia had better do something about this in their next firmware.
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Apr 1, 2012
I have a problem with my touch screen. It works for 1 or 2 minutes and then it stops working for 2 or 3 minutes, this is a loop ! if I don't use for a couple of hours it will work more, about 15 minutes and then stops working !!! whats wrong with may iphone, which part is damaged ?:(( when touch screen stops working, all keys work correctly, home key & others )
Info:
iPhone 4, iOS 5.0.1
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May 13, 2010
My 5800's music library is not working anymore and it cant play mp3 and other sound files but when I remove the memory card it can play the sounds also my picture editor is not working. In my memory card I found many folders namely _PAlbTN. is it a virus? Do I need to reformat my memory card? And what do I have to copy on my PC when I format it? Just the mp3 videos and pictures? Or do I have to copy also the folders like private, sys, etc?
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Feb 12, 2010
I just bought the new Nokia 5233 phone.Whenever the phone is locked and I set a alarm. There is no way i can stop the alaram other than to reset the alarm manually by alarms-> edit.
There will be two touch buttons that apper on the otuch screen. One to stop and other to snooze the alarm. Even If press them, it wont work. The alaram keeps ringing. I even tried clicking on the green button and the menu botton at the bottom. Still no use. I cant even unlock the phone. Only thing i can do is press the red button at the end, which will snooze the alarm. After this, I have to manually change the alarm time.
The same thing happens even with phone calls. I cannot use the touch button that apper on the touch screen. I have to use the green and red button at the bottom.These problem come into picture only if the phone is locked. Otherwise it works fine.
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Mar 29, 2010
Since Friday the screen of my N97 has been all over the place. I touch one part and it's unresponsive, I touch another and it does something that I didn't ask it to do.I figured out quite quickly that it was the screen calibration that had gone to **bleep** and although I had no clue as to why, I re-calibrated the screen.Success for a few hours then the same happened again.I re-calibrate the screen, everything works fine for a few hours then I have to do it all again.I've re-flashed, soft and hard reset and still it's the same.Had to resort to using my N95 at the moment until I find out if there is a solution or whether it is getting returned to Nokia under warranty.Any suggestions would be helpful.
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