Nokia :: 5800 / Touch Screen Error / Network Signal Is Lost
Aug 23, 2010
I have touch screen issue with my Nokia 5800 after installing new 51.0.006 version.After instaling new FW system screen frequently goes black and strats again after 7-10 seconds. Ussually it happens when accessing my TXT messages or writing. I also formated memory card and cleard memory of the phone and installed new FW again but problem remains. When problem occures my phone screen goes black and comes back quickly. Network signal is also lost in the process. Phone has't been dropped when issue occured nor badly used. On my old FW 30 everything was working fine and I did not have this issue?
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Jul 13, 2010
I lost network coverage signal 3 days back, the sim well working in other mobile. I did soft/hard reset etc but no success. Upaded latest software even. Went to Nokia Care centre, they were also not able to repair it.
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Feb 25, 2010
I have a network problem with my nokia 5800 XM , i get no signal at all ..i go to settings - connection - network , and tried to choose network manualy (instead automaticly) but it cant, there is always the same message - no access..i bought this cellphone 6 months ago and i like it very much , so i want to continiue with using it..
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Nov 30, 2011
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
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Aug 22, 2010
I have Nokia 5800 since 1 year. It was working fine and battery life time was 2 to 3 days. Before 3 days, I was outside when my phone switched off due to battery run out. After 5 hours arrived my home and plugged in the charger and switched on the phone immediately.I was surprised when I found that the time is 5 hours back, it should be correct in new phones.Any way, since that time when I am trying to call any number, I am getting connection error and No network coverage alarms although I have a strong signal bar and 3G is persists.I had to restart my phone and I could make a call until it stopped again.Also I noticed that the battery is running out after 6 hours only.I tried many things until I solved the connection problem by changing the network mode from Dual to GSM and it worked fine but still the battery life time is around only 6 hours.Actually, I don't know what the problem is. Is it a hardware or software problem? I read many topics that soft and hard reset has no use. I upgraded Firmware to V 30 .0.011 since 7 months without any problem.No I am trying to recalibrate the battery and adjust its pins hopefully it will work.
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Jan 14, 2010
I'm a 1st time owner of a brand new 5800, this is my first experience with a touch screen phone and I was wondering since the screen is plastic and I absolutely hate scratches on my phones anywhere but especially on my screen, is there a way to put a screen protector on the screenof the phone and have the touch screen still work, will it be less sensitive or will it work at all?
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Jul 3, 2010
My Xperia z5 lost the signal network even I have signal in my area,is it because I updated the software?
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Feb 8, 2010
Couldnt use touch screen at all suddenly today, I reinstalled the latest firmware update but it didnt help so did full reset and now Ive got the countries screen but can only scroll down 3 countries and cannot select any (select and cancel dont work) also the media bar keeps randomly flashing onto the screen. Anyone any idea what's causing this? It hasnt been dropped or anything, first I knew was I couldnt turn off the alarm this morning. I dont know how to go about getting it repaired as it was a competition prize in july 2009 and didnt come with any warranty documents.
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Jan 28, 2010
I have the 5800 XpressMusic and a few days ago the touch screen stopped working properly.When the phone has been off for an hour or two everything works fine for the first couple of minutes, then it stops recognizing presses/unpresses and holds a lot. For this reason it sounds to me like a software fault but the guy in the local phone shop reckons the screen is pressed in and needs to be physically repaired.Any ideas?
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone.
The new version is **bleep**.Also, when I set an alarm, I can't silence it, or stop it using the touch screen.This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it.
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Apr 26, 2010
I have updated my mobile 5800 xpressmusic firmware to V50.xx. After the update, whenever I receive calles, I am not able to answer the calls by touching the screen, when I get call, I am seeing 2 option in the screen
1. Answer
2. Unlock
if I touch the option "answer" it is not working, I need to unlock first then need to touch the "answer" to attend the call,can some one help me what could be the probem?
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May 8, 2012
I keep getting a no signal at the top of my phone and then it says your network is lost.
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Aug 20, 2014
In mobility many iphone5s, when change network ( for example from 3g to edge ) lost signal during the telephone call. is it possible resolve the problem only if you turn off data line in the mobile phone.
Info:
iPhone 5s, iOS 7.1.2
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May 14, 2010
If I try and switch an alarm off when it is rining, I am unable to do so using the touch screen.I have to press the red button, then go into the alarms and physically remove the alarm.This never happened with v30 (the last firmware I had)Why does this happen?How can I stop it from happening?
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Aug 6, 2010
I just bought a 5800 Xpressmusic and am going through the learning phase of how to use this phone. So far pretty pleased with what I have figured out how to use but have run into a couple problems. Not sure if I have set up something wrong or if there may be something wrong with the phone. The first problem is the touch screen functions (i.e. answer, silence, options, reject) do not work when I get a call. So sometimes when I hit the "green" button if will connect, but sometimes it will hang up on whomever was calling. I am using AT&T as my provider. The second problem that I am having now is playing music. It used to work, but now it will not play any songs that I have loaded thorough Ovi program. Even the "back" function key is non-responsive, however, the "option" function key does work.
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May 9, 2010
My Nokia 5800 was dropped on the floor from a distance .. within few days whenever i receive a call .. i touch the green arrow to answer the call but its like i'm not doing anything , it works only if i pressed the keylock from the side, and when i make a call i can't use call option if only i pressed the keylock from the side .. its like my nokia doesn't know that i'm here and touching the screen if i only pressed the keylock from the side .. everything work good after doing that .. just the problem appears when i receive a call, make call, stopping the alarm .. they all want me to press the side keylock then i can start working.. i need help because its confusing me.i've been told to turn the sensor setting on, remove the memory , reset , upgrade , but nothing solve the issue , i'm waiting your replay guys.
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone. The new version is **bleep**. Also, when I set an alarm, I can't silence it, or stop it using the touch screen. This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.
I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it. can I revert back to V31?
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Sep 26, 2011
i just got no where to go with my 5800 problem. I just got my phone more than a year ago and it's over the warranty. I love this phone so much but just recently, the touh screen is no longer detecting. I mean, sometimes it will but mostly it doesn't. Can you help me? What do i need to do? replace the screen or will this be fixed? i need your responce asap.
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!
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Sep 27, 2012
Im downloading some app at ovi store in my PC using Nokia PC Suite, my N8 connects to my pc using Bluetooth.
i can install some app but some of them are cancelled with this error message "Network connection lost cancelling installation" and there's a message to select a particular icon to continue installation, but i cant find that icon in my N8 some snapshot of this error is attached
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Feb 23, 2012
I'm getting a "Network connection lost" error shortly after the installation of a downloaded app is started. The status bar gets to about 15% and then the installation is interrupted. I've tried using WiFi and non-WiFi connections, but the result remains the same. My N8-00 was upgraded to the Belle OS over the weekend and it caused most of the apps to be uninstalled. Now I'm trying to get them back but fail to do so because of the error.
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Sep 14, 2012
My XPERIA Active (ST17I) lose connection to cell operator network, very often. For Your information, other brand phone with the same Sim card works proper with stable connection, in the same place and time. After investigation, turn GSM only and cell operator (Kyivstar UA) selected manually, my phone has little bit better network registration, but still lose network sometimes for no reason. Firmware updated to last version, but no changes for the above issue.
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Jan 29, 2010
When my phone (Nokia 5800 xpressmusic) rings I cannot use the touch screen to answer. Can only use the coloured buttons at the bottom or the security lock side button.
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!help please
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Jan 5, 2010
I have had the Nokia XpressMusic for almost a year now. I have been experiencing several problemswith it recently; the first problem shown was that it would call my contactswithout my intention to do so and also without me touching the phone. Often it will send a text half way through me typing it and recentlyit has been switching off by itself.
I have also been experiencing the fuzzy screen due to the coldand this morning the phone's touch screen buttons would not respond however thetoolbar with the music, gallery, connectivity etc... on the right hand side of thescreen would pull down instead. The phone has been dropped a few times, however I do not thinkthis contributes to the faults. Could the phone be repaired as it is still underwarranty or will they not accept it?
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Mar 20, 2010
Hello, just got a nokia 5800 and there seems to be two lines of stuck pixels or something near the bottom of the touch screen.These pixels make the display on that part of the screen off centred..I'm just wondering, is there anything I can do about this?
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Mar 31, 2010
Recently I updated my Nokia 5800 software V 40.0.005. After updating when any call comes, I can't accept the call through touch screen. First I need unlock using the side bar, then only touch screen works, Earlier I used accept or reject the calls through touch screen without unlocking.
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May 20, 2010
As the title says - updated the phone and now have no option for full screen qwerty input! Everything else working fine - just lost one of the input options, handwriting, mini-qwerty or keypad are all that are left. Annoying as qwertry input was one of the best things about it - handwriting sucks, mini-qwerty is too small and if I wanted an alpha-numeric keypad I would have got a smaller, 'traditional' phone.
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Mar 3, 2010
I have nokia 5800 bought in May 2009, and 3G signal is not being detected at all by the phone. If i keep the same SIM card on black berry 9500 or sony ericsson it showed me 3G signal properly.
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Oct 28, 2010
Ive had my N8 for afew days and since having it ive not been able to make or recieve calls due to the fact that when i touch the phone the signal drops right out!
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Mar 15, 2010
I live in a poor reception area on the Rogers network. I've noticed that when I go into the basement the phone drops a signal pretty quickly. I am okay with this and is expected. My issue is when I get back on to the main floor, the phone does not pick up a signal again for a long time. Sometimes even toggling airplane mode doesn't work. My wife's iPhone does the same thing.
Anybody else having this problem?
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