Nokia :: 5800 / Unable To Turn Off Alarm Using Touch Screen
May 14, 2010
If I try and switch an alarm off when it is rining, I am unable to do so using the touch screen.I have to press the red button, then go into the alarms and physically remove the alarm.This never happened with v30 (the last firmware I had)Why does this happen?How can I stop it from happening?
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!help please
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Mar 6, 2010
I want to set up my 5800 to work in the car as a music/navigation/handsfree device. I created a Car profile with ring volumes and other stuff set up just the way I want it. However, I cannot make the screen not to timeout and turn off. Basically, the automatic screen lock is deactivated and shouldn't get into way. When I plug the aux cable into the phone I select the Music Stand accessory which is the only one that has a Screen control setting. It is set to On, from the default Automatic. However, the screen goes black anyway, but the buttons stay lit.
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Nov 30, 2011
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
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Jan 14, 2010
I'm a 1st time owner of a brand new 5800, this is my first experience with a touch screen phone and I was wondering since the screen is plastic and I absolutely hate scratches on my phones anywhere but especially on my screen, is there a way to put a screen protector on the screenof the phone and have the touch screen still work, will it be less sensitive or will it work at all?
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Feb 8, 2010
Couldnt use touch screen at all suddenly today, I reinstalled the latest firmware update but it didnt help so did full reset and now Ive got the countries screen but can only scroll down 3 countries and cannot select any (select and cancel dont work) also the media bar keeps randomly flashing onto the screen. Anyone any idea what's causing this? It hasnt been dropped or anything, first I knew was I couldnt turn off the alarm this morning. I dont know how to go about getting it repaired as it was a competition prize in july 2009 and didnt come with any warranty documents.
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Jan 28, 2010
I have the 5800 XpressMusic and a few days ago the touch screen stopped working properly.When the phone has been off for an hour or two everything works fine for the first couple of minutes, then it stops recognizing presses/unpresses and holds a lot. For this reason it sounds to me like a software fault but the guy in the local phone shop reckons the screen is pressed in and needs to be physically repaired.Any ideas?
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone.
The new version is **bleep**.Also, when I set an alarm, I can't silence it, or stop it using the touch screen.This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it.
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Apr 26, 2010
I have updated my mobile 5800 xpressmusic firmware to V50.xx. After the update, whenever I receive calles, I am not able to answer the calls by touching the screen, when I get call, I am seeing 2 option in the screen
1. Answer
2. Unlock
if I touch the option "answer" it is not working, I need to unlock first then need to touch the "answer" to attend the call,can some one help me what could be the probem?
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Aug 6, 2010
I just bought a 5800 Xpressmusic and am going through the learning phase of how to use this phone. So far pretty pleased with what I have figured out how to use but have run into a couple problems. Not sure if I have set up something wrong or if there may be something wrong with the phone. The first problem is the touch screen functions (i.e. answer, silence, options, reject) do not work when I get a call. So sometimes when I hit the "green" button if will connect, but sometimes it will hang up on whomever was calling. I am using AT&T as my provider. The second problem that I am having now is playing music. It used to work, but now it will not play any songs that I have loaded thorough Ovi program. Even the "back" function key is non-responsive, however, the "option" function key does work.
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May 9, 2010
My Nokia 5800 was dropped on the floor from a distance .. within few days whenever i receive a call .. i touch the green arrow to answer the call but its like i'm not doing anything , it works only if i pressed the keylock from the side, and when i make a call i can't use call option if only i pressed the keylock from the side .. its like my nokia doesn't know that i'm here and touching the screen if i only pressed the keylock from the side .. everything work good after doing that .. just the problem appears when i receive a call, make call, stopping the alarm .. they all want me to press the side keylock then i can start working.. i need help because its confusing me.i've been told to turn the sensor setting on, remove the memory , reset , upgrade , but nothing solve the issue , i'm waiting your replay guys.
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Feb 19, 2010
Just upgraded to V40 on my 5800. Now when the phone rings I get 2 options on the touch screen:
1. Answer
2. Unlock
Neither work. I know I can use the buttons, but why have the other options on the screen if they don't work. What about the other options like silence or reject, or send message. All gone. The new version is **bleep**. Also, when I set an alarm, I can't silence it, or stop it using the touch screen. This all seems to happen when the phone is locked, but if the phone is unlocked, I get the older options.
I don't know how I'm expected to unlock my phone just before someone rings me to enable me to have all the existing options, or wake up before my alarm in order to unlock the phone, so I can snooze or stop it. can I revert back to V31?
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Sep 26, 2011
i just got no where to go with my 5800 problem. I just got my phone more than a year ago and it's over the warranty. I love this phone so much but just recently, the touh screen is no longer detecting. I mean, sometimes it will but mostly it doesn't. Can you help me? What do i need to do? replace the screen or will this be fixed? i need your responce asap.
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Jan 4, 2010
My touchcreen on my phone isnt working, and all my contacts are stored on the phone and i cant access them, any way i can take them off the phone!
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Jan 29, 2010
When my phone (Nokia 5800 xpressmusic) rings I cannot use the touch screen to answer. Can only use the coloured buttons at the bottom or the security lock side button.
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Aug 23, 2010
I have touch screen issue with my Nokia 5800 after installing new 51.0.006 version.After instaling new FW system screen frequently goes black and strats again after 7-10 seconds. Ussually it happens when accessing my TXT messages or writing. I also formated memory card and cleard memory of the phone and installed new FW again but problem remains. When problem occures my phone screen goes black and comes back quickly. Network signal is also lost in the process. Phone has't been dropped when issue occured nor badly used. On my old FW 30 everything was working fine and I did not have this issue?
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Jan 5, 2010
I have had the Nokia XpressMusic for almost a year now. I have been experiencing several problemswith it recently; the first problem shown was that it would call my contactswithout my intention to do so and also without me touching the phone. Often it will send a text half way through me typing it and recentlyit has been switching off by itself.
I have also been experiencing the fuzzy screen due to the coldand this morning the phone's touch screen buttons would not respond however thetoolbar with the music, gallery, connectivity etc... on the right hand side of thescreen would pull down instead. The phone has been dropped a few times, however I do not thinkthis contributes to the faults. Could the phone be repaired as it is still underwarranty or will they not accept it?
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Mar 20, 2010
Hello, just got a nokia 5800 and there seems to be two lines of stuck pixels or something near the bottom of the touch screen.These pixels make the display on that part of the screen off centred..I'm just wondering, is there anything I can do about this?
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Mar 31, 2010
Recently I updated my Nokia 5800 software V 40.0.005. After updating when any call comes, I can't accept the call through touch screen. First I need unlock using the side bar, then only touch screen works, Earlier I used accept or reject the calls through touch screen without unlocking.
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Jan 7, 2010
It would take three weeks to fix some sensor in my phone that turns the display automatically when you turn the phone. Anyway this automatic turning is sometimes too eager to turn the display so I would like to turn it manually. I cannot find any feature which supports this. Only with photos there is such feature but not with sms, web surfing etc.
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May 29, 2010
I think I've discovered a small but annoying bug when trying to add a to do note with an alarm on my 5800. When I go to set the alarm time, it brings up the numeric keypad on the touchscreen. But, the alarm time consists of three parts: hours, minutes and am/pm. When I move to the am/pm field, I can't see any way of changing the am (default setting) to pm, as I have only the numeric keypad available.
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Aug 17, 2010
On the clock "page", there is a red symbol that looks like either a BB or a keyboard & it has 9AM there also.. I have gone into the alarm settings & have been unable to remove this alarm. I have no idea what it is. Also, on the home page, there is a tiny clock symbol.
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Feb 24, 2010
I, like many others, anticipate the v41 firmware to eventually be released to UK users over coming weeks. When it does before I upgrade I'd like to know one thing from users who have already upgraded -
Can the alarm still be "snoozed" by placing the handset face down on a surface, or is it now only possible to snooze it by swpiing a finger across the screen?
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Feb 7, 2010
Just want to ask if 5800 will be able to determined the text messages came from in the standby screen? is it like the samsung phones that you'll already know the person's name who texted you?
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Jan 17, 2010
After doing the update to v40 my alarm does not work properly (on both my 5800's), when the alarm goes off and the stupid orange and red bars come up saying snooz and stop they do nothing ! I hit them and the alarm just keeps going and going, I have to hit the red menu button and it goes to snooz mode, is there a way to revert back to v31 as I really do not like this newer v40 firmware.
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Feb 1, 2010
Since I installed this update when an alarm goes off I can't turn it off. The fancy new Stop/Snooze buttons displayed (which pulse from left to right) when the alarm goes off don't respond to touch. I have tried a hardware reset, no improvement. I really am a symbian fan but this phone is much more buggy than it should be. Each new update seems to add new bugs as well as fixes. For example, I have also, with this update, lost the 'alphanumeric' option for typing this text
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May 14, 2010
If I try and switch an alarm off when it is rining, I am unable to do so using the touch screen.I have to press the red button, then go into the alarms and physically remove the alarm.This never happened with v30 (the last firmware I had)How can I stop it from happening?
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Jan 27, 2010
I have just updated my 5800 software via the updater After update I have problems - anyone else also have these problems?in messaging the old software would capitalise on each new line the new software will not however if I make a space and then backspace then the line capitalises also if I go out of editing then come back to editing the new will capitalise .ALSO Problem with the alarn.When the alarm goes off I am unable to use the touch screen to stop or snooze anf the stop button does not work. I can only snooze till the third snooze when only stop is available.
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Mar 5, 2010
I upgraded my Nokia 5800 to the latest firmware (US: 40.2.005). I'm not sure I like this new firmware. When a calendar event alarm surfaces on the touchscreen (new buttons in this firmware), if the keypad is locked, the touchscreen is unresponive when attempting to hit the STOP or SNOOZE button. Strangely, the calendar alarm recurs with the normal touchscreen message (old firmware) subsequently and is responsive to the buttons (despite a keypad lock). Please advise how I can eliminate one of the two repeat calendar alarms or make the new calendar alarm responsive to touch when my keypad is locked. I try to unlock the keypad and it does not work during this time.
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Dec 15, 2012
I have to take several medications during the day and use my phone alarm to remind me. My problem is that I carry my phone in my front pocket and sometimes when the alarm notice goes off, I take the phone out of my pocket and the window to turn off the alarm is no longer there. Taking the phone out of my pocket somehow removed the alarm window. I can't figure out how to turn off the alarm except to turn completely turn the whole phone off then turn it back on again (which takes a long time because it has to go through the whole boot process.
Does anyone know how to turn of a scheduled alarm when the alarm window is no longer on the screen?
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Jun 21, 2010
Since I can't reboot with memory card, my main screen is completely wrong, I can't see my four shortcut icons (I can see only hover icon), green (last calls) and red buttons doesn't work, two bottom icons (num keyboard and contacts) doesn't work too. So if I want to insert hard reset code, I canīt. Restart without memory card and SIM card, shut down-power up and restore factory settings canīt solve my problem.
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