BB Torch :: 9800 Numlock No Longer Works
Jul 12, 2011
After downloading the latest BB torch software o/s update, (6.0 Bundle 2391), the numlock feature doesn't work.
When I press the numlock key on the screen keypad (both SureType and Qwerty), it only stays in effect for a few numbers pressed, and then releases by itself. It used to work fine before this bundle update.
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Jul 28, 2012
I have a BB 9800, and I recently downloaded the latest 6.0 OS Bundle 2921. Since then, I cannot use the ear piece when making calls. The speaker/handset menu goes back and forth and there is no sound in the ear piece. I can no longer take calls in the car while I drive.
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Feb 28, 2010
I bought my new Torch 9850 in late February and started a new job in March. At my job there is seamless wifi across the entire campus. My blackberry would somehow "know" when I arrived at work each day and turn on the wifi and logon to my corporate network. I found this to be the most amazing feature ever! No longer did I have to worry about draining my battery because I forgot to turn off my wifi.Then I updated my OS to 7.1 from 7.0 and now this no longer happens and I don't know how to reactivate it. The good news is I am back on 7.0 due to a device switch. The bad news is I cannot figure out how to make this work again.
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Oct 1, 2012
recently my screen would take afew tries with the unlock button to actually unlock, now my screen has compeletely turned off, but all my buttons still light up and work, i can touch and use the screen (although not being able to see what i am doing, i have navigated my phone to play music etc from memory) there are no cracks or damage to my screen.
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Jun 23, 2011
I bought my Torch 9800 two weeks ago and my video camera works fine, very fine, but I cannot take a picture when I change to camera mode. Just appear a black screen and the button stay in gray color (disabled).
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Sep 29, 2011
The touch functionality still works, however, the screen does not light up or becomes extremely distorted and fuzzy most of the time. I called Rogers support and they seemed to believe it could be a software problem - but are you serious? I think they were just blowing me off.Okay - basically about a month ago, my screen would become pixelated and distorted when i would slide my touch screen up to reveal the keyboard. This problem still exists today. Ic ould sometimes get rid of it by locking and unlocking the screen, but after a day or two that never worked, so I began to use the phone only by using the touch screen. However, for about a week now the screen does not light up at all anymore. I would press the lock button and the bottom four buttons would light up - I would press the lock button again and they would turn off, but no screen illumination. Maybe - MAYBE - once a day I can manage to illuminate the screen and use it. But for the most part, the screen stays unlit.
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Jun 7, 2012
I have a problem concerning my blackberry torch 9800. My daughter updated the phone and then this problem occurred. I can send 2 3 words with no problem but when I write something longer, 1 2 sentences, and then I press send and the message just disappears without being sent.
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Sep 26, 2012
I have a Torch 9800. All of a sudden ALL alerts stopped working, including the LED light, the sound or Vibrate when there is a new message.
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Sep 5, 2010
I have had the torch for about 2 weeks and initially didn't like it at all, I had a Curve for 2 years but dropped it once too often :-(. Anyway I am a big guy 6'2" 225 and I am still getting used to typing (hope i will), but the biggest issue I have is the "Lock" button for the phone. I usually keep the phone in my pocket and if you breath on the lock button too hard the phone unlocks. Is there an option for holding the lock button down for "X" seconds before the phone unlocks, I loved that you had to hit 2 keys to unlock the Curve. I really don't want to deal with a password, is that my only option?
i really only want it for text,email and talking to people, would I be better off with the new Curve 3G?
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Mar 24, 2012
i can't access my in built memory on touch 9800
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Oct 20, 2012
My torch 9800 was working fine, upgraded to 6.0 Bundle 2949, and it synced a few times, and now It will not sync. It goes 1/2 way through and then I get the error message "Sync Error-Invalid record ID" "An error occured during an attempt to access a device database record.
I've all ready given up getting all of my palm addresses into this device, but now I may loose all of my contacts between my computer & phone I have...
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Mar 17, 2012
Camera worked until a week ago. Now when I take a photo, I see it at the far left in the tray but when I click on view photos, it says no photos.I have reformatted and repaired both the media card and built in storage but the same thing still happens.
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Dec 19, 2011
I have a torch 9800 and had upgraded Os to 6.0.. I live in Virginia and use AT&T Wireless. I would get an error loading the program after reinstalling it. I had read about this issue and I decided not to worry about it and went on without those programs.Now..Today i no longer have app world? I uninstalled and reinstalled many times.Read many forums and even wiped the phone and reinstalled.still no app world. I do need assistance, as I had programs (installed thorugh app world) and would like to reinstall them.I currently have The Blackberry Torch 9800 3g, WiFi with the 6.0 Bundle 2647 (v6.0.0.600, Platform 6.6.0.223)
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Nov 28, 2011
I have the Torch 9800 and I'm running Wndows XP with the most recent version of Desktop manager.Up until two weeks ago my phone and computer communicated beautifully, syncing, back-ups, file sharing, everything. But last week my computer and phone seemed to fail to see each other and now nothing is happening when I plug my phone in. The phone goes to the 'clock' screen as if it's plugged into a charger and doesn't display a connection issue on it's end, but the computer does not show that anything has been connected.So far I have:
1) Checked the USB connection to the comptuter
2) Tried different USB ports
3) Tried a different USB cable
4) Wiped and re-installed Desktop manager on my computer
I'm at a loss on how to get my computer and phone talking to each other again.
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Nov 11, 2010
My Blackberry 9800 Torch will no longer switch from portrait to landscape view in any application when I turn the unit on its side. It is stuck in portrait view. Very frustrating! This happened once before but corrected itself. Is there a setting that can changed? My carrier, Bell Mobility, was of no assistance. Just told me to return the unit for repair which would take 6 - 8 weeks.
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Feb 4, 2011
Last night, suddenly my keyboard, trackpad and all my external buttons no longer work. Only my touch screen works, but no back button, a BlackBerry is not very useful.It may be software, but I updated yesterday the operating system. But I find it strange that all the external buttons do not work together.What could be the problem. If I have to go to the workshop, I want to know as much as possible.BlackBerry 9800
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Aug 13, 2010
I just picked up a new Torch today. I've have a Bold 9000 for a long time and am used to dropping it into my belt case or pouch and having it turn off and go into in-holster mode. When I put the Torch in my 9000 cases it doesn't seem to do anything. Did RIM remove the magnet sensor and no longer have an in-holster mode? Or is the sensor in a different place and it won't work with my Bold cases? Am I missing something? I don't like having to click the lock button on the top before dropping into the case.
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Jul 26, 2011
We have a contact list in html format in our organization. The contact list is displayed by the BB browser. The emails and phone numbers in this list work fine for other models we have (9650,etc.) But users with new BB Torch 9800 can not click on the phone numbers or emails any more. Our provider is ATT. The OS I believe is 6.0.0.246.
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Aug 14, 2010
When i got new notifications, then you tap the notificaton icon, and you get the notification list, well mine is no longer updating. it has had the same information displayed for the past three day. any one else having this same problem? and is there a fix?
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Jan 17, 2010
I had just enabled the auto rotate about a day before and now it does not work.
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Mar 19, 2010
Not being a phone guru I have no idea how this happened. When calls come in, the ringtone no longer works. Instead, the phone announces by voice either the person, if in the phone book, or the number. Ex. "Call from xxxx".Yet the sound settings are set for the ringtone. It's possible when the phone was unlocked in the pouch (wouldn't be the first time) something was set randomly. Who knows. In any event, I need the ringtone working.
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May 6, 2010
I used to sync my contacts with outlook no problem. I'd just plug in my phone, launch the BlackBerry Desktop Manager and boom, contacts synced.Now, even though there are changes, the synchronization process starts, but it never updates anything. I updated my DTM to the latest, but still nothing Tried a battery pull on my BB, but no go there either.
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Mar 26, 2012
I downloaded the new IOS upgrade over the wknd and this may be a coincidence, but I can no longer get a screenshot by pressing power, then menu. I have the iPhone 4s for reference. That action takes me directly to the search screen, almost like its a new shortcut. Would anyone know how to get the screenshot capability back?
Info:
iPhone 4S, iOS 5.1
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May 10, 2012
I have an iPhone 4 and my girlfriend has an iPhone 4S both with 5.1.1. We went on an international trip and she used a local simcard for a while. When we returend iMessaging no longer works between us. It works between all other iPhone users though. We have tried hard resets of both phones..
Info:
iPhone 4, iOS 5.0.1
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Aug 2, 2011
I bought my phone in May 2011, and for the very first time was able to sync my phone contacts with my facebook contacts. As a bit of a socialite, this was perfect! I was able to see status updates from my contacts list, i was able to see their profile pictures flash on screen if they phoned, texted or emailed, and I was able to even see status updates from my contacts too.
Anyway, a few days ago i downloaded an updated FB app from Marketplace. All was still fine, and contacts in syn. Then earlier today i accidentally logged out of the FB app and it took all the connected info betwene my contacts and FB with it.
I have since logged back in and resynced my contacts. However... no longer are the profile pictures connected (I usually recognise calls, emails and texts by the photo not the name), i cant see facebook related information, and I just dont like it I've played around with all the options of views, syncs, and options etc but to no avail.
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Jun 17, 2014
For the last two days my Facebook app on my iPhone 4s no longer works. I click on it and it tries to open but it just goes back to the screen.Â
Info:
iPhone 4S, iOS 7.1.1
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Apr 20, 2012
iPhone 4 Power button no longer works. 2 Months out of warranty, I haven't got $179 to replace it? I have attempted self repairs, made the situation worse.
Info:
iPhone 4, iOS 5.1, 32 GB GSM
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May 7, 2012
some apps, like the music app, no longer display a volume slider. Even when connecting headphones, sounds cannot be heard from the iPhone. Any suggestions? It appears as though it is not only a hardware issue, but also a software one. I have restored my phone twice, with no noticeable effect.
Info:
iPhone 4S, iOS 5.1
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May 8, 2012
i have a iphone 4s with ios 5.1.1 the volume button on the side no longer works when you press up or down it just pops up the screen that says ringer and the volume image but wont change the volume. also where the volume is on apps like Internet is a black box and you cant change the volume or anything.
info:
iphone 4s, ios 5.1
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May 30, 2012
I received an iHome iP92 alarm clock for Christmas in 2011. It has worked great until today. This moring instead of waking up to music from my iPhone 4 I woke up to beeping. Now I get a message when I plug the iPhone into the device "This accessory is not supported by iPhone".
I talked with a Verizon rep and they said I should dail *228 to update the programming as it had not been done for awhile. So, I did that, still have same problem.
I have powered the phone off, multiple times. I have also reset the iHome iP92 by unplugging it and removing the batteries as the documentation says.
When I plugged the iPhone into my car stereo, I was able to charge the iPhone, control it, and listen to music so I am pretty sure there is nothing wrong with the phone. Not sure if the update to i/OS 5.1.1 would have caused any issues or not.
Info:
iPhone 4, iOS 5.1.1
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