I have a problem with my blackberry torch 9800; the touch screen does not work!, I have tried to re-install the OS using blackberry desktop and re-set the phone by pulling the battery out and put it again but still they don't work!.
Am I the only one that is having trouble with the calibration of the touch screen on the Torch 9800. This is so far the only complaint about the phone.
I brought BB torch last month all is working fine but the touch panel below the screen is always lit despite the screen is off..is it normal? or is there anything to turn it off?
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
I like the Torch a lot. The for factor suits me. I have no problems with it. I would however like to have an app or some way to disable the touch screen so that Im using the trackpad as im used to. In any case apart from web browsing i use the trackpad mostly.
Im not saying the touch screen is bad or faulty or I shld get another phone etc! I just want to know if anyone who is using apps like pattern lock etc have come across a way to make the Torch disable its touch screen - even if for a short while?
Am I the only one that is having trouble with the calibration of the touch screen on the Torch 9800.This is so far the only complaint about the phone. If there are any helpful hints out there, please reply!
The touch functionality still works, however, the screen does not light up or becomes extremely distorted and fuzzy most of the time. I called Rogers support and they seemed to believe it could be a software problem - but are you serious? I think they were just blowing me off.Okay - basically about a month ago, my screen would become pixelated and distorted when i would slide my touch screen up to reveal the keyboard. This problem still exists today. Ic ould sometimes get rid of it by locking and unlocking the screen, but after a day or two that never worked, so I began to use the phone only by using the touch screen. However, for about a week now the screen does not light up at all anymore. I would press the lock button and the bottom four buttons would light up - I would press the lock button again and they would turn off, but no screen illumination. Maybe - MAYBE - once a day I can manage to illuminate the screen and use it. But for the most part, the screen stays unlit.
Went to an at&t store today and played with the 9800. I had been excited about it, but had never used a touch screen before. Wow, forgetting any issues that “may” exist with OS or the device itself which others have more than covered enough elsewhere in this forum, I was somewhat disappointed. As implied, it’s not the device or OS, but the use of a touch screen vs. my Bold 9000 that I love so much (and thus I’d probably have the same view with switching to any other touch screen device, BB or not). (However, the 9000 keyboard still IMHO exceeds all others including the 9800, which I found to be small, even for my small fingers).
But for those of you who have switched from similar devices to a touch screen, how was the experience? How long did it take to get fully used to a touch screen etc.? One thing I anticipate missing - believe it or not - is the ease of getting around on my Bold. Now I have PocketDay and have 2 short cuts assigned to every key. Not sure if I’ll have the same abilities on the 9800 etc.
was working perfectly fine until i downloaded an app that you can now get for free from RIM until some date in may. anyways, i wiped my phone and it was working fine for a few days, then it stopped working out of no where. then for some reason when i upgraded bbm and had to reset my phone, the touch worked perfectly but then randomly stopped working again. It basically does not work at all, except for sometimes when my phone is plugged in. idk how to fix this, would re-installing the software get it to work again or should i just take my phone in?
I have got a Blackberry Torch 9800 and the screen just wont work. It used to, but then it got worse and worse, and now the screen just wont work, the rest of the phone works but you cant see anything. When the screen did work if I slide up the screen then it would go all weird. When I press the unlock button, the lights come on like it works, but the screen wont?
My Torch 9810 touch screen doesn't work properly anymore...it works each time the phone has just been freshly boot or when a battery pull has just been performed and stops afterwards until another battery pull or boot is done. is this some sort of software problem? Can it be fixed? If it can, how? I tried upgrading to OS 7.1 but the same problem persists.
I am just curious how many Torch users are using the touch screen keyboard to type out messages/emails vs the physical QWERTY? Personally I am trying to use the touchscreen to get super fast @ it. It's tricky at first but I am mastering it quickly!
So i posted a thread about my hard buttons not working once in a while. now my touch stops working as well it stops working randomly coming out of sleep or after a call wiped the device and reload .161 and it still does it once in a while. i just battery pull and everything is good. any suggestions?
I'm a 1st time owner of a brand new 5800, this is my first experience with a touch screen phone and I was wondering since the screen is plastic and I absolutely hate scratches on my phones anywhere but especially on my screen, is there a way to put a screen protector on the screenof the phone and have the touch screen still work, will it be less sensitive or will it work at all?
my blackberry has just decided that non of the key pad or buttons are going to work but touch still works if i restore it back to factory settings will this sort the problem out also how do i get the phone back to factory settings?
The touch screen works, but none of the buttons work. I have restarted, I have removed the battery numerous times, but nothing. It was working this morning. No water damage, no drop damage, just stopped working. I am limited in what I can do and almost every time I want to close an application, i need to remove the battery because there is no way to close. It's very frustrating. I can still take and make calls but have difficulty even hanging up after a call!I took it to ATT and it is no longer under warranty. I may just take it in to a repair place
i am from Singapore and i can't seems to find any blackberry service centre here. i have only bought the Torch for less than 6 months and all of the keys won't work for my Torch. only the touch screen is functionable. where can i send my Torch for servicing? there should be a warranty, right?
trying to activate my work email to my blackberry torch 9800. the phone is contacting the server but never connects. keeps asking me to continue the activation or cancel the activation.
i hadn't been on my phone for about 2 days and when i went on it the four main buttons (green call button,bb button, and the end call/turn on/off button) they weren't working. i can seem to figure out whats wrong, /:
yesterday, after one month of usage, my 9800 display this error message:
phone not allowed - MM6
so, after some battery pull, decided to re-install the original SO. now i can see the name of my carrier and the full power of signal but i'm not able to make/receive phone call or text messages because it says: no service available.
i looked for any number to contact but i didn't find anything.
i've bought this 9800 to replace my iphone but i think i'll keep my iphone: with apple a problem like this will be solved calling the support center and receiving a new phone, with the blackberry.. it's better not to know! (one frriend of mine sent the bb to the support and it come back after 2 month still not working) any number to contact? or any person who wnat to buy my torch?
I have tried every thing to make this darn screen work. I have pulled the battery and that works for maybe two days. I have tried back up the phone and that works for maybe two days then nothing. Is there a more permanent fix available? This is a relatively new phone (bought in april last year)