BB Torch 9800 :: Touch Stops Working Randomly Itself?
Aug 20, 2010
So i posted a thread about my hard buttons not working once in a while. now my touch stops working as well it stops working randomly coming out of sleep or after a call wiped the device and reload .161 and it still does it once in a while. i just battery pull and everything is good. any suggestions?
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Aug 16, 2010
I'm on my second Torch in 3 days. My touch screen stops working. my second phone is now having the same issue after 8hrs of having it. I have tried removing my protective privacy screen and still no dice. Is anyone else having this issue. I love the phone, but am thinking of switching to the Bold or iPhone since I have not had a reliable phone yet.
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Mar 20, 2012
I have a huge problem with my blackberry torch 9800 : My keyboard just randomly stop working! it had no choc, the central touch still moving but I cannot select anything! except this one, no other touch is working...what can I do?
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Jun 4, 2012
am having a problem with my 9800 torch that the screen touch sensitivity is not working at all. i tried formating the apps from it but still nothing happenedalso it reboots many times automaticaly and thats makes it difficult to do anything to fix the screen problem
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Jul 11, 2010
My 5230 will sometimes freeze. At times it will restart by switching off then on. At other times I need to remove the battery then refit it. This problem happens quite randomly even when accessiing text mail. I have downloaded the latest software and it still does it. The phone was purchased in February. Can anyone please help
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Aug 5, 2012
I am having an issue with my phone, when im typing quite fast the vibration on my phone will just stop. I have to lock my screen, give it some time and then unlock it to get the vibration back.
Ive tried restarting the phone, installing a different keyboard and clearing the keyboards cache.
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Apr 9, 2014
I have a 1520(used to have a 1020) and my brother has a 1020. Of course i have to deal with her complaints when something goes wrong since i pushed her to a Lumia 1020 ....
What happens is, for whatever reason WIFI just randomly stops working. It'll show she is connected(both in the Icon at the top where you swipe and under settings/wifi) yet it doesn't actually load anything.
She'll be searching on Bing, Facebook, etc etc and she'll get the loading dots at the top of her screen that'll run endlessly. I have to then go into her settings and turn off wifi and then back on and it'll start working but then eventually it does it again shortly where there is no data or whatever.
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Nov 22, 2012
The navigation app simply stops updating the GPS location after a while. It's not frozen, everything is working, but it just doesn't do anything.Then I've learned that if I switch off both the wifi and Bluetooth, it starts working again. Can repro it on two Nokia 920s. Nokia, the GPS app was the main reason I got this phone.
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May 13, 2012
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
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May 12, 2012
I was taking a shower; the Lumia 900 on the bathroom counter like I've always had my iPhone 3G. I got a call, dried off, used it, and the buttons on the phone became frozen and all touch input was no longer working. I finally soft reset the device by holding down the power button for 15 seconds (ignore the pull down to shut down tile, you can't drag it) and reset and it works again, but I am concerned. A little bit of humidity seems to have knocked it out, but it may be a coincidence.
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Apr 17, 2012
i have xperia play,my touch functions of my cell sometimes stop working but i can use d cell through d slider den d touch functions come back by themselves in some hours.
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Apr 8, 2012
I am not sure if Moto is aware of the bug introduced in .173. Ever since the OTA a few months back the orientation/rotation sensor randomly stops working. I haven't been able to track it down to any particular app, but instead have a feeling that it's caused by any app that forces a horizontal orientation. I don't want to limit it to just that though, but basically after this bug is triggered, tilting the phone manually into horizontal orientation doesn't rotate the screen and any games/apps that use the tilt sensor stop responding to it completely. I launched Elixir tools while this issue was occurring and in the Sensor section of the app the two sensors that deal with orientation, the orientation and the rotation vector sensors are jumping all over the place. A reboot fixes this for a few days or possibly until i launch an app that triggers this bug and then it's the same thing all over again.
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Aug 4, 2011
my torch 9800 is always timing out or stops functioning and a small timer in the middle of the phone comes on. It happens all the time.
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Dec 3, 2011
I am getting constant app errors and it is rebooting on its own. When I hook it up to the Dewsktop Software it recognizes a device with my PIN but never initializes and eventually stops. How can reload the OS if it never gives me the option or am I done for?
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Aug 20, 2012
I have tried several times to reboot my Torch and it won't reboot. I have removed the battery but the reboot only goes a short way then stops.
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Jul 14, 2012
My touch screen suddenly stops working. It will not start working again unless I take the batt out.. this only works for a short while however. Many people seems to be having the same problem, my phone is only a few months old and has not been dropped.
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Sep 21, 2012
My mini pro started behaving weird lately. A few days ago the touch screen stopped working. The phone was not responding to anything but the hardware buttons. I was already prepared to take it to repair, but after 2 days I restarted it and everything was back to normal.This time it worked for about a day and then again...while unlocking it the touch screen went dead. Keeping it turned off for a day "solved" it this time. It can't be a complete hardware defect, otherwise it wouldn't just start working again after some time.
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Jan 30, 2013
Touch Screen stops working when launching Camera
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Dec 22, 2011
When I plug in my torch at first the bolt comes up but then half way through charging the plug comes up and it isn't finished charging. What can I do about this.
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Jun 12, 2011
I've been getting an incredible amount of spam recently. So I've tried setting up filters on my BB Torch 9800. If I set up only two or three filters, it seems to work fine. But if I set up more than that, the BB just stops receiving all emails, not just the filtered ones. I've checked to see that I've clicked the right options. I'm not, apparently. So what's the trick to setting up lots of filters to kill of this wretched spam? In Outlook, of course, it's easy -- I can set up rules to stop the **bleep** reaching my in-box -- and I was hoping it was going to be similarly easy to do on the BB. But it isn'.
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Nov 4, 2011
It turns off whenever I try to use the browser or the camera without fail and other random times. In these instances, it doesn't not show a battery drained shutting down warning. It has to be charging in order for it to reboot, but once it does the battery reads that it is 100% charged. Being on a phone call will drain a full battery in less than 5 mins, and it will flash the empty battery and say radio too low for handset use or whatever. In this case, I can charge it and it goes through the usual process where the light turns yellow and the bar slowly fills up. If I do a battery pull at this time, it restarts fully charged. The time it lasts out of the wall is anywhere from 5 mins-1 hour. I have no 3rd party applications and I did a complete device reset last month due to the same problems. I don't know much about software, but it says everything is up to date.
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Sep 13, 2011
I thought it was the battery; got a new one; it worked fine for about 2 hours; and now it's not working. When I plug the phone into my laptop, I'm 'told' I have no BB software.
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Aug 3, 2011
My 9800 from ATT works great and I really like using this but the annoying aspect of the phone is that it randomly uninstalls my applications. Today, the Blackberry software gift, DriveSafe.ly enterprise edition uninstalled itself and it's no longer on my phone. The reason I know this is that when I go to the App world and click on the app, it says "download now" and if it was already there, it should say "already installed." This part of the Blackberry is my most annoying issue. Is there another way? With the free apps it's easy, just re-install. But with this one since it was gifted do I have to pay to get it re-install? I have not gone through a restore yet, hoping don't have to.
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Sep 1, 2010
When i sync my contacts from DM with outlook on my torch i keep getting this error message - error 0x80040fb3
I have removed all of the pictures from the contacts on outlook but the error message still appears.
I have uncheck the picture and attachment fields in the DM but the error message still appears.
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Nov 11, 2011
i've been having issues with my bb torch 9800 (6.0 bundle 2647), randomly shutting down. when i finally get it to turn back on, it reboots.i've tried working with at&t tech support for a solution, but nothing we've tried has worked long term, and it's very frustratini've tried:soft resets (taking out the battery while phone is off)hard resets (taking out the battery while phone is on)master reboots (wipping phone clean of all data and software, then re-installing software)i have very limited media/apps on my phone, yet, this issues keeps occurinfree memory: 315974563 bytesapplications installed: at&t code scanner 2.0.14blackberry app world 3.0.1.29blackberry maps 6.0.0.32blackberry essenger5.0.2.12blackberry podcasts 1.5.0.28browser 6.0.0bubble bash 2.0calculator 6.0.0calendar 6.0.0clock 6.0.0contacts.0.0email setup application 6.11.0216.1323facebook 20.0.50file explorer 6.0.0google maps 4.5.3google talk 2.5.108help 3.0.0.32home screen 6.0.0media, memopad, mesages, options, password lock, phone, setup 6.0.0slacker radio 3.1.152social feeds 1.0.0.58tasks 6.0.0twcrtfree 1.5twitter 2.0.0.16visual voice mail 3.0.0.129voice dialing 6.0.0Internet 1.0.0.40
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Jun 18, 2011
The touch pad on my 9800 is not functioning.
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Nov 25, 2012
I have a problem with my blackberry torch 9800; the touch screen does not work!, I have tried to re-install the OS using blackberry desktop and re-set the phone by pulling the battery out and put it again but still they don't work!.
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Sep 13, 2010
Am I the only one that is having trouble with the calibration of the touch screen on the Torch 9800. This is so far the only complaint about the phone.
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Oct 16, 2011
I brought BB torch last month all is working fine but the touch panel below the screen is always lit despite the screen is off..is it normal? or is there anything to turn it off?
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Jun 26, 2011
The problem I am having is the calibration. I touch one spot and it thinks im touching another.
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Sep 3, 2010
I like the Torch a lot. The for factor suits me. I have no problems with it. I would however like to have an app or some way to disable the touch screen so that Im using the trackpad as im used to. In any case apart from web browsing i use the trackpad mostly.
Im not saying the touch screen is bad or faulty or I shld get another phone etc! I just want to know if anyone who is using apps like pattern lock etc have come across a way to make the Torch disable its touch screen - even if for a short while?
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