BB Bold :: Touch Screen Suddenly Stops Working (9790)?
Jul 14, 2012
My touch screen suddenly stops working. It will not start working again unless I take the batt out.. this only works for a short while however. Many people seems to be having the same problem, my phone is only a few months old and has not been dropped.
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May 13, 2012
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
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May 1, 2012
Its been just 2 months since the purchase and the touch screen has started acting up. It stops responding to touch and the phone has to be shut, battery taken out, phone restarted and then the touch screen starts responding. This happens atleast once a day and I'm getting fed up of this.
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Mar 9, 2012
My touch screen is not working correctly. In the middle of a message it keeps jumping to the top of the screen and randomly jumping around and pressing buttons it shouldn't. I have tried restarting the phone a few times and still it persists. I have changed the sensitivity of the touch screen and yet it also continues.
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Oct 26, 2012
I recently upgrade phone, from 9780 to 9790.Behalf the battery duration that's really poor, I've big problem with touchscreen!In my search in this forum and others related with BB, I couldn't find anything that helps me with the annoying touchscreen.I simply want to disable my touchscreen! I don't want that functionality on my phone. And RIM doesn't have any other equipment similar to that without touchscreen.I know that exist some applications that permit to lock the screen during a call, but what I really want it's to disable the touchscreen.Is there an official or officious way to do that?
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Sep 20, 2012
when charging my 9790 touch screen, the screen randomly changes and makes its own selections if I touch a key. Any1 have this problem?
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Aug 28, 2012
Can you switch off the touch screen on the 9790?
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Jan 16, 2012
I have had the #9790 for about a month and the touchscreen is no longer functioning properly. This is not from any physical damage. I have done a battery pull and a full reload of the software with no improvement.
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May 1, 2012
Is it possible to turn off the touch screen on a blackberry 9790? Love the phone, Screen no good for fat fingers!
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Apr 17, 2012
i have xperia play,my touch functions of my cell sometimes stop working but i can use d cell through d slider den d touch functions come back by themselves in some hours.
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Sep 21, 2012
My mini pro started behaving weird lately. A few days ago the touch screen stopped working. The phone was not responding to anything but the hardware buttons. I was already prepared to take it to repair, but after 2 days I restarted it and everything was back to normal.This time it worked for about a day and then again...while unlocking it the touch screen went dead. Keeping it turned off for a day "solved" it this time. It can't be a complete hardware defect, otherwise it wouldn't just start working again after some time.
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Jan 30, 2013
Touch Screen stops working when launching Camera
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Sep 20, 2012
Ive had my bold 9790 a few months now, but recently the touch screen facility no longer works and the charger falls out of the bottom of the phone and you have to wrestle with it to take a charge! I went to my provider and they said i must backup my phone< which i have no idea how to do! T mobile just assume every one is a techno genius and their customer service sucks!
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Apr 2, 2010
I have a Sprint Mogul. It's running on Boost CDMA so I have no support. The touch screen has been working fine, but suddenly got way out of alignment. The alignment is totally random. On the touchscreen keyboard some keys are right on. and some off to the left and just a few off to the right. Screen alignment just keeps trying and I have to reboot. Is this a bad touchscreen, or is it possibly software?
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Aug 22, 2012
What will be the cost for new touch input of xperia x10 mini?
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Jun 5, 2012
My touch screen stops working suddenly. To restart I have to remove the battery and place it back. I get following message in the log.
Name: SystemGUID: 97c9f5f641d25e5fTime: May 31, 2012 21:34:57JVM:INFOp=28adba7f,a='7.0.0.473',o='9.16.0.33',h=26001507
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Mar 27, 2012
I recently got a 9790 and it was working fine for about a month or so however recently I've noticed that the touch seems to stop responding. I have to do a physical battery pull and then it starts working again. I thought maybe it is a software issue and upgraded to the official 7.0.0.592 yesterday however the problem still remains the same.
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Nov 6, 2012
On the 24 of October, 2012, I helped my wife set up her yahoo and gmail email accounts on her new Nokia X-series phone. Before then, those two accounts were set up on my E5 so she could have quick access to her emails. Since that day my own gmail and nokia email accounts have not been updating, including her two accounts. I keep being required to input my password for my gmail. Even when I input it, it still won't connect. I have changed my gmail password and attempted to connect, still nothing.
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Aug 30, 2012
Its been 3 months I bought a new torch2.. And right from the first day i have been having problems with it... almost every alternate day you can't hear anything while making calls not even the caller tone. i made sure it wasnt the mute option or something like that... the sound doesnt come back till i remove the battery and reboot it.. also i am fed up of frequent random reboots and it suddenly stops working.. PS: the ONLY service station here in bhopal has been very uncooperative and have been over charging customers
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Jul 27, 2014
After the recent mix radio update,while playing songs it suddenly stops and starts working after restart?
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Aug 20, 2010
So i posted a thread about my hard buttons not working once in a while. now my touch stops working as well it stops working randomly coming out of sleep or after a call wiped the device and reload .161 and it still does it once in a while. i just battery pull and everything is good. any suggestions?
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May 12, 2012
I was taking a shower; the Lumia 900 on the bathroom counter like I've always had my iPhone 3G. I got a call, dried off, used it, and the buttons on the phone became frozen and all touch input was no longer working. I finally soft reset the device by holding down the power button for 15 seconds (ignore the pull down to shut down tile, you can't drag it) and reset and it works again, but I am concerned. A little bit of humidity seems to have knocked it out, but it may be a coincidence.
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Oct 2, 2012
I am just updating my xperia pro to the new update ICS. And when it comes to the stage of "PREPARE" its loading, but then halfway through, the update suddenly stops and go back to the home screen of PC companion, I don't know what to do, I keep on repeating it but doesn't seem to pass by the stage of prepare.
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Sep 11, 2010
I have purchased xperia x10 mini pro one week back. whenever i keep my phone idle on table for few minutes, its screen stops responding (if i keep it in my hand or pocket then it works ).So, i need to take out battery every time and restart it again. I don't know what is the problem(may be setting).I have updated the software but problem is still there.
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Aug 24, 2012
Of late, touch screen of my phone E.6 is giving trouble. It stops functioning all of a sudden. I also got it checked up/repaired from the authorised Noke Care Centre.The problem still persists.. I may add that I have also reinstalled/update software from Net, but still the problem has not been solved.
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Nov 1, 2011
I am facing the same issue on my 5 day old 9900. The touch screen just stopped working on the 2nd day & it has come up since then. I have tried the following to correct the issue but, no success:
1. Cold Reboot (Pull battery when device is on)
2. Simple Reboot (Pull battery when device is OFF)
3. Remove battery then, SIM & SD Card, plug in battery then pull it again & put everything back in
None of these worked, my OS version is v7.0.0.261 Bundle 1346 Platform 5.0.0.464 Should I update my phone software? Each time I try to check for an upgrade it says you have the latest one.
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Sep 16, 2012
I'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?
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Nov 23, 2012
I am Italian and I bought a new blackberry 9790 about four mounths ago. The telephone has a problem, sometimes speaker doesn't work and I can't listen the call, if I switch to the hands-free speaker it works, but in normal use with speaker it doesn't work, After any days the phone works fine, with random frequency. I updated the software with the last 7.1 os version but the problem remains. I read in many forums that many users has the same problem, so it is not possible to buy a phone for 499 euro and to have this kind of problem! I can't find any RIM telephone number here in Italy to have a support for this problem. The telephone has about four months, it is new, and it is in perfect condition,
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Jun 25, 2012
My Bold 9790 ear speaker has recently stopped working. At first it was not working of just the odd phone call but since a couple of days ago it seems to happen with every single phone call. If I answer the phone or make a call there is absolute silence from the ear speaker although the person on the other end of the phone can hear me. Therefore, in order to hold a conversation on the phone I have to either activate loudspeaker or use the headset.
Device info
Your carrier: o2
OS version 7.0.0.528
Apps and free space
File free before and after a battery remove/replace: 207916925 bytes free
Did a battery pull fix your issue? No
Apps installed and their version:
[code]....
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Aug 17, 2012
i have a blackberry bold 9790 and even tho it says i am connected through wifi, i cannot access web or app world. But i was able to before?
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Nov 11, 2012
I bought bold 9790 four months back during June'12. When i make a call, handset speaker is not working and i am not able to listen to the caller when it is in handset mode. When i opt for speaker mode, i can listen to the caller. Is there any option which would've got changed by mistake OR is it speaker related problem.
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