I have had the #9790 for about a month and the touchscreen is no longer functioning properly. This is not from any physical damage. I have done a battery pull and a full reload of the software with no improvement.
My touch screen is not working correctly. In the middle of a message it keeps jumping to the top of the screen and randomly jumping around and pressing buttons it shouldn't. I have tried restarting the phone a few times and still it persists. I have changed the sensitivity of the touch screen and yet it also continues.
I recently upgrade phone, from 9780 to 9790.Behalf the battery duration that's really poor, I've big problem with touchscreen!In my search in this forum and others related with BB, I couldn't find anything that helps me with the annoying touchscreen.I simply want to disable my touchscreen! I don't want that functionality on my phone. And RIM doesn't have any other equipment similar to that without touchscreen.I know that exist some applications that permit to lock the screen during a call, but what I really want it's to disable the touchscreen.Is there an official or officious way to do that?
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
Its been just 2 months since the purchase and the touch screen has started acting up. It stops responding to touch and the phone has to be shut, battery taken out, phone restarted and then the touch screen starts responding. This happens atleast once a day and I'm getting fed up of this.
Ive had my bold 9790 a few months now, but recently the touch screen facility no longer works and the charger falls out of the bottom of the phone and you have to wrestle with it to take a charge! I went to my provider and they said i must backup my phone< which i have no idea how to do! T mobile just assume every one is a techno genius and their customer service sucks!
My touch screen suddenly stops working. It will not start working again unless I take the batt out.. this only works for a short while however. Many people seems to be having the same problem, my phone is only a few months old and has not been dropped.
I bought a bold 9790 smartphone 3 months back. It has got this peculiar problem that after answering the call from some one or after getting connected the screen blacks out. Post which i am not able to do any functions like mute, add participant , conference etc...
I have updated my OS to 7.1.0 Bundle 2039 and have noticed a few changes. Today my homescreen has a row of icons appeared at the bottom. In the previous version you could turn off the icons and only have a small up arrow shown that you could select to show the icons.
out of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
I haven't dropped my phone. Just got it a month ago. I turned it on this morning and my screen was really messed up. You can see pictures of my screen attached with this post. I bought it from Asia when I was on vacation and brought it back to Canada with me. It is not covered under warranty in Canada. I've tried calling SE Canada and the repair facility and they refuse to fix it even though I told them I'm willing to pay for any charges. I know it's covered under warranty in Asia and I'm willing to ship it there to get it fixed but only as a LAST RESORT. Is there anyway I can fix it? Also, does anyone know if it's a software issue or a hardware?
Acquired bb 9900 software version is 7.1 bundle 1149, 11 months ago but its now malfunctioning in a away that it just goes offline even though it doesn't show, no messages or calls come in and I have either to switch off and on or remove battery and return in which it works for a few minutes and again goes 'off line'. When I do cellular network connection issues sometimes blackberry ready test passes and sometimes fails.
I have recently purchased the Bold 9790 (3months ago). Since new-I have been experiencing the problem where the phone hangs and a small clock appears in the center of the screen. While this clock is there, nothing can be done on the phone-it normally lasts for around a minute or two. Once it disappears, the phone again operates as normal, however the clock appears again and I am back at the problem.
My 5800 touch screen is not responding well like any touch screen should. Compared with my friend's phone and he said there is definite problem with touch. Now is this rectifiable? Or better to go for an exchange? I dont trust Nokia Care because my e72 is still with them for some error which they are not explaning properly. Poor customer service.
I've had my bb for about 6 months now. A few days ago, i noticed that my screen started flickering whenever i used the trackpad to scroll through icons on the home screen.Later, I realised that it would suddenly go dim, i.e. the screen would still show the icons but so dim that the screen looks completely dark., at random intevals.Whenever I pressed the screen lock button at the top to blank it and then press it again to reactivate it, it would reactivate but again at a very dim setting.
I have tried every thing to make this darn screen work. I have pulled the battery and that works for maybe two days. I have tried back up the phone and that works for maybe two days then nothing. Is there a more permanent fix available? This is a relatively new phone (bought in april last year)
My 9900 had a blinking light and would not start. my provider gave me the solution to force download the software, my phone works now but the touch screen does not, also I had backed up the phone and upon restore I did not get my apps restored. I had to download App World and when signing in it did not lead me to my previous apps or even the ones that were given free by RIM.
Its easily calling numers if any thing hits my screen. One tap and its calling random people. How do i turn off the touch screen? anyone know, T-mobile is clueless
Dissappointed to find I can't disable the touch screen. I've had a Bold 9900 for just over a week now and it's starting to drive me crazy. On a call it went to loud speaker or hold phone function for whatever reason or call to somebody else at the same time or various other irritations. The worst thing is that I work in technical support and many people call me every day on Blackberry. So during the last week I deal with lots of unsatisfied and confused customers.Is there any possibility to turn off the touch screen in a call mode? Are there any other possibilities how to fix this problem?
One of our users upgraded to the Blackberry Bold 9900 primarily because of the improved keyboard and weight. He is a longtime BB user most recently upgrading from an earlier Bold 9700 before that the 8800 series as well as earlier models. He does not like the touch screen and it is driving him crazy. I cannot find anything about turning it off. How can you disable the touch screen on it? I have seen posts on other sites requesting this, but have seen no solutions, other than adjusting the sensitivity.
Hi I have had the Bold for about 3 months and about 1 month ago the touchscreen stopped working, i looked online and saw the battery reset option (taking out the battery) it worked at first but then it happened again and again ect. So i then saw the alt+aA+del option this worked too temporarily so now i will take out the battery it will work for about five minutes and then you will not be able to use the touchscreen (everything else is fine)?
I am facing the same issue on my 5 day old 9900. The touch screen just stopped working on the 2nd day & it has come up since then. I have tried the following to correct the issue but, no success:
1. Cold Reboot (Pull battery when device is on) 2. Simple Reboot (Pull battery when device is OFF) 3. Remove battery then, SIM & SD Card, plug in battery then pull it again & put everything back in
None of these worked, my OS version is v7.0.0.261 Bundle 1346 Platform 5.0.0.464 Should I update my phone software? Each time I try to check for an upgrade it says you have the latest one.