Sony Ericsson :: Phone Dropped / Screen Malfunctioning
Jul 14, 2010
I haven't dropped my phone. Just got it a month ago. I turned it on this morning and my screen was really messed up. You can see pictures of my screen attached with this post. I bought it from Asia when I was on vacation and brought it back to Canada with me. It is not covered under warranty in Canada. I've tried calling SE Canada and the repair facility and they refuse to fix it even though I told them I'm willing to pay for any charges. I know it's covered under warranty in Asia and I'm willing to ship it there to get it fixed but only as a LAST RESORT. Is there anyway I can fix it? Also, does anyone know if it's a software issue or a hardware?
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Oct 6, 2010
why as the audio playback in my ear plugs so low since i have updated my W810i software in addition when persons call i hardly can hear them speaking in the phone what can i do to fix this issue
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Jun 9, 2010
I've dropped my Aino and managed to snap off part of the blue coloured bar that goes around the phone. I was wondering if there was any instructions on how to remove the front case, and any ideas where I could buy a replacement?
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Dec 1, 2010
Should I order a new screen for the phone?
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Nov 30, 2010
Everytime I turn on my phone, the install screen with a bar always appears, meaning I have to wait for a minute or two before being able to use my phone. Also, after this, the phone deletes the games I have. I recently had to clear my phone's memory, and deleted the games that came with the phone, and one game, Nitro Street Racing, will keep reappearing and disappearing every time I turn my phone on and off.
I also purchased another game via the internet for £5, only for it to disappear after I turned my phone off and then back on again, and unlike the other game, it is not coming back. As when I need to make a quick call my phone takes a long time to turn on and be able to use, and I would really like to recover the game I bought.
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Jul 16, 2010
I own a C905 which I have had for just over 16 months and I have found it to be an excellent phone however me being a gadget person I need more mainly in the photography department 8.1 just isn't enough. I am looking to find out some information as to why there has been no replacement for the C905, I have my upgrade in a few months and I am beginning to get worried as I am far from comfortable using a touchscreen. A simple re-design of the c905 with the 12mp camera would be fine, something a bit slimmer maybe even if it was a replacement for the Aino which I had been looking at as I own a ps3 and would use remote play a great deal so was willing to sacrifice the added camera quality, but as fate would have it after deciding to upgrade to it my service provider informed me that they no longer stock the Aino. With my upgrade approaching and no sign of a phone to meet requirements in production as of yet I am not sure what to do so really any help or advise would be nice as i am a dedicated sony ericsson fan and really don't want to have to look elsewhere.
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Sep 1, 2010
This has only just recently started. When I close my phone using the slider the screen goes black but once the lights on the keys go out an a press any button I can see my phones screen again. Then when I open my it goes black again until the lights go out then I press any button an the screen comes back again. Please can someone help me how I could fix this issue.
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Nov 15, 2010
I can't get my phone to start up. It is hanging at the Sony Ericsson screen with the black background. My big problem is that Three claim that it has water damage (it hasn't) and probably won't let me send it back to them to get it reflashed (I've no idea what this means but it solved a similar problem in the past). Furthermore, I can't get my computer to recognize the phone when I connect it. Is this the end?
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Aug 18, 2010
I turned my phone off then on. In the process of it starting up it kept on turning on and off by itself. I had no chance to do anything before it wouldn't turn off again. The battery said it was full but everytime it turned back on I could see it was loosing life. I went to plug it in to charge but that wouldn't help as it wouldn't charge while it was turning on and off all the time. I tried to take the battery out. I have taken the memory card out. Now it has frozen with a white lit up screen.
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Oct 28, 2010
Updated 2 weeks ago, was ok, turn phone off(hang) back on- now just fails to boot (flashes 14 sec) shows sony logo 1 at boot, then flashes. You plug into PC, ask for boot file driver? Looks like latest patch (maybe) screed up boot up of phone. I've never backed it up. Doing a phone repair. But will I lose everything? Including doc + paid games 90% done. This is a fresh phone, what happen to my games + data (I need them?) I pulled sd card out. I never herd of a phone not booting? Lost contacts. games(paid) etc memos. I've completed repair, all data on sd card, all phone data gone?
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Mar 2, 2010
Have problem with my K850i, it's hang when I press menu and next step. Keypad light up but screen blank, already reflash 3 times but same result. Is my LCD broken?
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Sep 11, 2010
I'm turning on the Vivaz after a night in charging. It's turning on and stuck on the SE screen at the start. I've tried everything and nothing helpful, what can I do?
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Nov 22, 2010
I brought my Vivaz a while ago. The display somehow had a loose connection so it went back to the shop. A while later I got it back, but it started to do this annoying thing, not turning on and it went very slow, but I assume thats because the memory card was almost full. Well, now when I want to turn it on, the white "sony ericsson" screen comes up and a little vibration, and nothing more. When I set it to charge, the red light and the "sony ericsson" screen comes, but after a while I still cant turn it on. When I set it to my computer nothing happens but it "charges" again and the little charge icon never comes up when it charges either. Just the screen I have mentioned and the little red light in the side of the phone.
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Apr 23, 2010
My phone was working good. I tried to update the software using SE update service. When I press C and connected the cable the software checked connected phone and replied product can not be identified, remove the cable and reinsert the battery. I did so. But now phone is not working when I try to switch it on, the screen just blinks with a light but no text on the screen. I tried to flash the phone too but it is also not wokring XS++ shows something link this.
20:14:53| XS++ v3.1 (Darwin) Ready !
20:14:53| Executed on Microsoft Windows Vista
20:15:03|
20:15:03| Attempting to open the interface...
20:15:03|
20:15:03| TURN OFF PHONE!
20:15:03| Hold 'C' button on phone and connect phone NOW.
20:15:03| You have 30 seconds...
20:15:03|
20:15:03| Baseband ID: 8040
20:15:03| Protocol Version: 3.1
20:15:03|
20:15:03| Sending db2010_cid00_prodid_p3l.bin...
20:15:03| Applet ID: 061113 1250 ALUCXC125872_COMPACTPRODUCTION_ID_LOADER P3L
20:15:03| This is a PRODUCTION_ID loader
20:15:03| Activating GDFS...
20:15:03| Phone name detected!
20:15:03|
20:15:03| Profiling SEMC phone...
20:15:03| Platform: DB2010
20:15:03| OTP CID: 49
20:15:03| EROM CID: 49
20:15:03| EROM Color: Brown
20:15:03| IMEI: 35255701xxxxxx
20:15:03| Phone ID: K750
20:15:03| Region: APAC_1
20:15:03| CDA: CDA102337/101 R5A
20:15:03| Firmware Version: R1CA021
20:15:03| EROM: n/a
20:15:03| Ready for operation!
20:15:32| Custpack information
20:15:32| Custpack: APAC_1 (CDA102337/101) (K750)
20:15:33| Generic(non-branded) custpack: Yes
20:15:33| Allowed languages: en, id, ms, tl, vi, zs,
20:15:33|
20:15:35|
20:15:35| Sending db2010_cid49brown_flash_r5a.bin...
20:15:35| Applet ID: 060316 1339 104_DB2010_FLASHLOADER_R5A_CXC1326738
20:15:35| This is a FLASH loader
20:15:35| Now flashing firmware main...
20:15:37| Flashing c:usersfais@ldesktopk750_r1ca021_main_eu_1_cl_red49.mbn
20:15:37| Header type: BABE
20:15:37| 288 flashblocks
I got stuck here, nothing happens after this.
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Apr 16, 2012
I dropped phone. Screen won't rotate.
Info:
iPhone 4
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Aug 30, 2010
Just bought a nokia x3, had it for about a week not dropped it or anything, and when i try to turn on all i get is the white screen with nokia logo for about 3 seconds then it turns off and wont let me turn back on (as if battery is flat). When i try to charge it flashes a blank white screen 3 or 4 times (about 2 seconds a time) then goes blank? It does not charge at all.
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Jun 24, 2014
When i dropped it, the screen went crazy and now I see a whole bunch of random colorful lines on the screen and I am unable to press anything. I want to restore the phone to factory settings, but when I connect to iTunes on my Mac, it is saying that I must enter the passcode, which I cannot do, because of the screen. It also says that I can't restore my iPhone because Find My iPhone is on. In order to turn it off I have to unlock my phone and turn it off through the phone but i can't!!
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Jan 16, 2012
I have had the #9790 for about a month and the touchscreen is no longer functioning properly. This is not from any physical damage. I have done a battery pull and a full reload of the software with no improvement.
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Oct 6, 2010
My U20i touch screen either malfunctions or disables when connected to PC..
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Aug 22, 2010
I'm trying to download a new software update for my W760a, because it tells me it cannot add anymore contacts and I can't recieve or send texts/ phone calls. When I try to go to the software updates on the W760a hompepage, it loads a blank page. It just says on the tab "Sony Ericsson Support Phones Topic Updateserviceapplication W760a", and loads a blank page. Please help me with this problem as I wish to continue using my new phone.
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Oct 23, 2010
I dropped my phone and it landed face down now the touch screen does not work. I have got a new screen but I need to know how to change it.I know how to take the phone apart but I hav'nt a clue on how to remove the screen.
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Mar 15, 2010
I would like to buy a new mobile phone in Sony Ericsson with good touch screen.Can anyone tell me which touch screen is best in touch screen based on your experience. Are you looking for " TARGET="_blank" rel="nofollow">Cool Phone, and " TARGET="_blank" rel="nofollow">Cheap Smart Phones?
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Aug 20, 2010
I don't know whether this problem is with the phone itself or whether this is a common problem, the screen goes black when left for a minute and when i try to unlock it i can't do anything at all, it doesnt even come up with the option to unlock the screen it just stays blank.I can receive calls when its black by pressing the green call button but i cannot look who it is or who is texting me. i have only had this phone for 4 days.
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Sep 19, 2010
Few days ago,my phone having a problem. The screen goes blank but my keypad still got light. I still can receive call from my friends but i cant check the sms because the screen blank at all. Anyone can help me? Is it software problem or hardware?
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Sep 8, 2010
I am hoping that someone can help. I dont know why buy my phone screen has started playing tricks on me, it either stays black (I can see that there is power to it but its not showing the normal screen), or it goes a bit muddled (lines though it, or it is off to the left or right, or only half screen is showing). Strangely, when it is staying black I can tell that it is working behind the scenes as if i tap the power button twice the screen powers off, then if i tap it again and press the bottom left it unlocks the screen (the screen looks like it has power but is still black) I can tell the phone is working as if i press the menu button it vibrates when i touch places where the menu options are. if i keep turning the phone off and on or locking and unlocking it will eventually work - but this can take anything from 1 attempt to 20 or 30 Then when the phone comes on properly it can go back to being black or garbled again in seconds or minuits, ocasionally hours.I got the phone less than a year ago (about 7 months - not long after it came out i think) - i have the box but no receipt.
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Oct 19, 2010
my sony w595 screen suddenly goes black or dark like zero brightness..
and i can do the master reset and update service but cant solve my problem.so plz help for the same.
it happens when i am on a call.
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Jan 31, 2010
last night while going to the movies,I grabbed my phone and noticed it was just showing vertical lines of colors. the phone still functioned.I'm pretty used to A200, that I could still navigate the phone, without seeing anything on the screen.I thought the phone was just bugging out at first, so I thought it was just my phone bugging out.I took out the battery and restarted it. unfortunately, the problem was permanently, and I was convinced it was a broken screen (although there were no cracks.I just left my phone sitting on a table overnight screen facing down. when I looked at it the next day, I noticed a small droplet of water on the inside of the glass. the drop is pretty tiny.I was wondering if anyone else had problem with moisture in their k800, specifically with the screen. I'm not sure if I need a new screen or a new phone. I'm afraid that the moisture just got into the LCD connector to the main board and now its all screwed up. im hoping the moisture may have just screwed with the LCD, so i can just replace it.as far as replacing goes, im stumped. where is my candybar c905, or why the heck doesn't the c901 have wifi. id love a fairly modern phone w/ a good camera/xenon flash/ and wifi. im pretty iffy as far as touch screens go. sholes tablet/motoroi looks really interesting though. should I hold out for MWC before I consider replacing?
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Jun 8, 2010
Everytime I disconnect the phone for the charger or USB I get a message about how important it is to remove the cherger from the outlet to save the planet. How can't I get rid of the message?
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Jul 17, 2010
When I use my Vivaz it become hot is it regular issue or there is a problem.
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Aug 28, 2010
I'm looking for a new phone, preferably a Sony Ericsson. What's important to me is that I can use the WLAN at university and I can't find any information about that on the Internet. Can anybody tell me about SE solutions? Another aspect that matters to me is the camera, it does not need to replace a normal camera, but the photos should be of a certain quality. I'm quite satisfied with my k800i on this point, but the resolution could be a bit higher.
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Oct 11, 2010
My son is getting message Phone not allowed MM#6, how can we resolve this?
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