BB Bold :: 9900 Malfunctioning - Just Goes Offline
Nov 20, 2012
Acquired bb 9900 software version is 7.1 bundle 1149, 11 months ago but its now malfunctioning in a away that it just goes offline even though it doesn't show, no messages or calls come in and I have either to switch off and on or remove battery and return in which it works for a few minutes and again goes 'off line'. When I do cellular network connection issues sometimes blackberry ready test passes and sometimes fails.
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Jan 16, 2012
I have had the #9790 for about a month and the touchscreen is no longer functioning properly. This is not from any physical damage. I have done a battery pull and a full reload of the software with no improvement.
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Jun 17, 2012
I replaced an iPhone 4 with my service provider, and when i try to sync with my computer, a notification saying USB device not recognized.
Info:
iPhone 4, iOS 5.1.1
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Oct 2, 2011
I bought this curve 9300 in december ever since then it had little water damage. Nothing was wrong with the phone even with little water damage. Since last week my trackpad started disfunctioning. Whenever i scroll down it will automatically go up. Sometimes it happens alot, or sometimes a little. Im with Mobilicity since it has a little water damage problem, i dont think they will take my curve back.
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Sep 12, 2012
The keys on my phone is not working properly. When I press z,c,n, m and space it types nm.
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Jun 15, 2011
On inserting sim , the phone is showing SOS instead of showing EDGE or 3G....I checked in the options if the phone is still locked..but it revealsout as unlocked..i already configured network options for GSM/UMTS Reinstalling firmware too is not working.
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Dec 10, 2014
I am using an iPhone 5S. I have a persisting problem since I updated to iOS 8. When I create a new contact, and when I press backspace to correct a mistake in a field, it deletes the required letter but jumps off to the next field. For example. If the name is "John Evans" And if I typed Johb, when I click backspace, it becomes Joh, but the cursor goes to the "Last name" field automatically. I thought they will rectify it in 8.1.2. But the problem still persists.
Info:
iPhone 5s, iOS 8.1.2
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Sep 16, 2010
Just about every day, my BlackBerry Curve 8530 becomes unresponsive to any keys. I use Password Lock (because I have no choice--I upgraded and lost Keyboard Lock) and if I see that the red light is blinking and I go to "sign in" and it won't respond to any keys, including the convenience keys, dial/hang-up, trackpad and click, and Media buttons. However, the phone is still operating and will respond to new messages coming in, phone calls (though you can't use any keys), and Bluetooth, etc. I've tried everything I can think of, but nothing fixes it except for pulling the battery (and waiting for it to restart--which takes longer than my computers). This did not happen back under Keyboard Lock before I upgraded the first time. I'm currently on 5.0.0.734.Does anyone have any idea of what's happening, or what can be done to get out of the situation when it does occur, short of yanking the battery?
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Apr 21, 2014
I have my 1520 set with to require a PIN to unlock it. After updating to WP8.1 sometimes when I use the keypad it will register multiple taps even though I only touch the number once.
The only way I am able to get around this is to lock it again and then bring up the keypad again. This does not always work first time, it might take me locking it a few times.
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Jul 14, 2010
I haven't dropped my phone. Just got it a month ago. I turned it on this morning and my screen was really messed up. You can see pictures of my screen attached with this post. I bought it from Asia when I was on vacation and brought it back to Canada with me. It is not covered under warranty in Canada. I've tried calling SE Canada and the repair facility and they refuse to fix it even though I told them I'm willing to pay for any charges. I know it's covered under warranty in Asia and I'm willing to ship it there to get it fixed but only as a LAST RESORT. Is there anyway I can fix it? Also, does anyone know if it's a software issue or a hardware?
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Oct 6, 2010
why as the audio playback in my ear plugs so low since i have updated my W810i software in addition when persons call i hardly can hear them speaking in the phone what can i do to fix this issue
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Oct 6, 2010
My U20i touch screen either malfunctions or disables when connected to PC..
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Dec 5, 2011
I have N8 Anna 025.007 Maps 3.08 0.2.44.110
My phone was running fine on Anna, then last week I had this SW update... Since then my Maps has gone weird. The issue is with Safety Cameras. I use it with alerts activated. But when I approach a camera it has the speed limit for the camera completly wrong so the banner turns red saying I am going 25mph too fast...
Example Im on a 40mph road, Im driving 35mph. A Speed camera comes up and instead of just alerting me it recognises the camera as a speed limit of 15mph, so it warns me Im driving 20mph too fast! This happens on 30 40 50 roads and also motorways...
To try and resolve Ive had my phone plugged in to PC Suite and done a RE-Install of the software but its still the same... I have the latest SW and latest Maps SW too.... I am bambuzzeled *sp as to what this "Anna update" did..
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Jul 16, 2012
It seems there is some problem with my phone. It can detect my headset perfectly. Headphones are working perfectly fine while listening music, I can even record voice in voice recorded with headset mic. But in a call or message reader, nothing is audible at full volume. Only if I reduce volume by a unit, then it works.
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Jan 22, 2012
i got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
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Jun 21, 2012
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
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Mar 29, 2012
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
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Jul 20, 2012
I bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
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Oct 8, 2011
after updating my Bold 9900 tho Firmware 439 (I hope, it will work mith my BMW), I can´t power on the 9900 normally. It doesn´t react in any way, so I have to put out the battery and of course put it back . After that I can power on the device.
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Mar 31, 2012
My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
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Nov 25, 2011
I've got a BB Bold 9900 through my work phone on AT&T and the phone was working just fine all night didn't have a problem with it, I plugged it into my charger went to bed now all of a sudden I can't get the phone to turn on and the red light keeps coming on and turning back off.
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Aug 23, 2010
I purchased my 9900 the end of last month and got the goodies along with it. For some reason for the past couple days I keep losing my data services and i either have to reboot or cycle the mobile network connectivity.OS. 7.1.248
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Nov 15, 2011
I just bought this phone and the next day when i wanted to download an application or remove one of my email accounts, it asks for blacberry id username and password but it cant log in. i changed the password, removed battery started it without sim card but nothing helps.
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Aug 6, 2012
I purchased my bold 9900 directly from Rim in February, and I noticed thatit recently keeps turning on and off by itself, sporadically. Once it turnsback on, it will immediately turn back off, and restart the process atleast 2-3 times. This is a nuisance because it happens many times a day. I have tried turning it on/off with and without my sim card, but it isn't helping?
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Nov 15, 2012
I have a Blackberry Bold 9900. The phone worked for about 3 months and then it just died. It won't start up or charge. I went to T-Mobile Netherlands for repair. They said they could sent it for repair at my own cost. This should be warrenty right?
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Dec 3, 2012
My Blackberry bold 9900 keeps on rebooting. The problem occurred when I switched on the phone after a 6 hour flight. I have removed the sim, memory card and battery but noting doing. It keeps rebooting.
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Oct 6, 2012
my blackberry bold 9900 keeps turning off and on with the battery. but when i use my charger it stays on. i have tried to restore the OS several times but no .
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Aug 23, 2012
I have been searching the net for a fix for the annoyance of not being able to access the blackberry app world on the blackberry 9900. I can log in fine, as soon as i pick an app to download i accept the terms and conditions it says please wait....and then it goes back to the screen where i clicked download and i have no new apps.
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