BB Curve 8500 :: Keys Might Be Locked Or Are Malfunctioning
Sep 16, 2010
Just about every day, my BlackBerry Curve 8530 becomes unresponsive to any keys. I use Password Lock (because I have no choice--I upgraded and lost Keyboard Lock) and if I see that the red light is blinking and I go to "sign in" and it won't respond to any keys, including the convenience keys, dial/hang-up, trackpad and click, and Media buttons. However, the phone is still operating and will respond to new messages coming in, phone calls (though you can't use any keys), and Bluetooth, etc. I've tried everything I can think of, but nothing fixes it except for pulling the battery (and waiting for it to restart--which takes longer than my computers). This did not happen back under Keyboard Lock before I upgraded the first time. I'm currently on 5.0.0.734.Does anyone have any idea of what's happening, or what can be done to get out of the situation when it does occur, short of yanking the battery?
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Sep 12, 2012
The keys on my phone is not working properly. When I press z,c,n, m and space it types nm.
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Aug 9, 2010
I have no idea what's happened, but since I last looked my phone refuses to recognise input from keys. The keyboard, top keys (red./green, menu, return) and even the side shortcuts are all useless. I've tried a battery pull, it turns on ok and I can use the scroller to move along the shortcut bar, but as soon as it times out and the light goes off even that won't bring function back. I'm pretty much stuck with a paperweight.
Device info
Your carrier: O2 (UK)
Model info and OS version (Go to Settings, then Options, then about): ...wish I could!
Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): --Did a battery pull fix your issue?: Nope.Apps installed and their version if possible: Just the defaults.BT device model/version (you will have to look at the BT device): HDW-22736-002 Rev1 Ver2 1310
Any help would be really appreciated. It was working as normal until.I don't know. It was in my pocket for a couple of hours, then refused to do anything!
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May 14, 2011
I purchased a bb curve 8520 a week ago and suddenly the keys became locked. I tried taking the battery out and putting it back in but that didn't' work. The phone comes on for a few second then goes off.
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Jun 4, 2011
My 8900 keys are locked and whenever I press the unlock key nothings happens
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Jul 30, 2011
I checked my phone today and it had been working up to 3PM and after somewhere between then and 5PM I had been apparently locked out of my phone.. The screen won't appear no matter the keys I press.. I have tried unlocking it.. I have tried Standby Mode and I have taken the battery out multiple times, but nothing seems to work.
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Mar 14, 2010
Have been searching forums for a couple weeks now and cannot find an answer. I have an icon on my screen that only shows up when I lock my keys it is a blue and white square and thats about all I can tell about it, since I can only see it when the keys are locked and the screen goes black very quickly when locked I cannot examine the Icon very well Any help or suggestions would be greatly appreciated, I have gone through all my messages and applications and cant seem to find anything. also when I first noticed the icon it had a 1 next to it and it is now up to 4 so I feel it is some kind of message, but i'm very confused as to why it will only show when the keys are locked.I look forward to see what everyone has to say about this as I have always been VERY pleased with the GREAT information I get from this site!
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Apr 5, 2010
My bb device was never locked to any network, but i am currently on Globe Telecom in the philippines.
I downloaded the OS package for that carrier from URL...and installed it on my pc.It then asked me if i wanted to run the desktop manager and i chose to do so.i plugged my bb in and clickd on the application loader -> update software but there was no option for the v.5.0 software.
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Sep 18, 2010
I cannot read messages that are sent to me when my phone is locked. When i unlock it it says at the top of the screen that i have 12 unread messages but when i go into the message folder it shows no new messages!
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Oct 2, 2011
I bought this curve 9300 in december ever since then it had little water damage. Nothing was wrong with the phone even with little water damage. Since last week my trackpad started disfunctioning. Whenever i scroll down it will automatically go up. Sometimes it happens alot, or sometimes a little. Im with Mobilicity since it has a little water damage problem, i dont think they will take my curve back.
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Sep 28, 2011
When going in "locked" mode for keys and screen (automatically, or by doing it myself via the Key lock switch ), this also locks the "call key", making it impossible to answer an incoming call by merely pressing the call key. I first have to unlock keys and screen by using the Key lock switch. I have all the latest updates installed and already tried the obvious like restarting the phone, getting called by several fixed and mobile phones (to detect a 'pattern' - without success, as strangely enough 1 time out of 10 the key DOES respond as expected), changing the settings for the automatic key-locking,.
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Jun 11, 2015
I've had my S5 for a year now. I noticed ever since the 5.0 upgrade that i got in April for my ATT S5 that I have been missing calls and texts due to my phone going into silent in my pocket because the dreaded volume keys are able to press themselves in my pocket even with the screen locked and off. I don't see an option to stop this behavior and to me it seems like an OBVIOUS place for there to be an option.
What can I do to stop this? Even worse sometimes it will click up to a high ringtone volume and go off when I am in a meeting at work.
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Mar 19, 2012
My iPhone 4 volume keys and silent/ringer keys are not working and it doesn't ring and vibrate when i get a call or text and neither the sound working when i use any app like games etc. but when i go to settings and change the ringtone then its ringing and the sound is working when i play music but there is a problem as well the headphone dock is not working.
Info:iPhone 4, iOS 5.1
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Jun 17, 2012
I replaced an iPhone 4 with my service provider, and when i try to sync with my computer, a notification saying USB device not recognized.
Info:
iPhone 4, iOS 5.1.1
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Jun 15, 2011
On inserting sim , the phone is showing SOS instead of showing EDGE or 3G....I checked in the options if the phone is still locked..but it revealsout as unlocked..i already configured network options for GSM/UMTS Reinstalling firmware too is not working.
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Nov 20, 2012
Acquired bb 9900 software version is 7.1 bundle 1149, 11 months ago but its now malfunctioning in a away that it just goes offline even though it doesn't show, no messages or calls come in and I have either to switch off and on or remove battery and return in which it works for a few minutes and again goes 'off line'. When I do cellular network connection issues sometimes blackberry ready test passes and sometimes fails.
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Dec 10, 2014
I am using an iPhone 5S. I have a persisting problem since I updated to iOS 8. When I create a new contact, and when I press backspace to correct a mistake in a field, it deletes the required letter but jumps off to the next field. For example. If the name is "John Evans" And if I typed Johb, when I click backspace, it becomes Joh, but the cursor goes to the "Last name" field automatically. I thought they will rectify it in 8.1.2. But the problem still persists.
Info:
iPhone 5s, iOS 8.1.2
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Apr 21, 2014
I have my 1520 set with to require a PIN to unlock it. After updating to WP8.1 sometimes when I use the keypad it will register multiple taps even though I only touch the number once.
The only way I am able to get around this is to lock it again and then bring up the keypad again. This does not always work first time, it might take me locking it a few times.
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Jan 16, 2012
I have had the #9790 for about a month and the touchscreen is no longer functioning properly. This is not from any physical damage. I have done a battery pull and a full reload of the software with no improvement.
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Jul 14, 2010
I haven't dropped my phone. Just got it a month ago. I turned it on this morning and my screen was really messed up. You can see pictures of my screen attached with this post. I bought it from Asia when I was on vacation and brought it back to Canada with me. It is not covered under warranty in Canada. I've tried calling SE Canada and the repair facility and they refuse to fix it even though I told them I'm willing to pay for any charges. I know it's covered under warranty in Asia and I'm willing to ship it there to get it fixed but only as a LAST RESORT. Is there anyway I can fix it? Also, does anyone know if it's a software issue or a hardware?
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Oct 6, 2010
why as the audio playback in my ear plugs so low since i have updated my W810i software in addition when persons call i hardly can hear them speaking in the phone what can i do to fix this issue
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Oct 6, 2010
My U20i touch screen either malfunctions or disables when connected to PC..
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Dec 5, 2011
I have N8 Anna 025.007 Maps 3.08 0.2.44.110
My phone was running fine on Anna, then last week I had this SW update... Since then my Maps has gone weird. The issue is with Safety Cameras. I use it with alerts activated. But when I approach a camera it has the speed limit for the camera completly wrong so the banner turns red saying I am going 25mph too fast...
Example Im on a 40mph road, Im driving 35mph. A Speed camera comes up and instead of just alerting me it recognises the camera as a speed limit of 15mph, so it warns me Im driving 20mph too fast! This happens on 30 40 50 roads and also motorways...
To try and resolve Ive had my phone plugged in to PC Suite and done a RE-Install of the software but its still the same... I have the latest SW and latest Maps SW too.... I am bambuzzeled *sp as to what this "Anna update" did..
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Jul 16, 2012
It seems there is some problem with my phone. It can detect my headset perfectly. Headphones are working perfectly fine while listening music, I can even record voice in voice recorded with headset mic. But in a call or message reader, nothing is audible at full volume. Only if I reduce volume by a unit, then it works.
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Jun 14, 2012
I have a Blackberry Curve 8530 and The a key stopped working, it wont scorll down in the bbm app, and some of the keys are being difficult, the back button is verry finicky as well. This all just happedned at once. I have not dropped it or got it wet. why has it just stopped working randomly?
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May 24, 2011
Every time I press the A or E key, it repeats it and sometimes puts in a capital one as well. I've just re-installed all the software and it hasn't helped
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Jan 14, 2012
My blackberry curve 8520 boots up but u can not do any thing as it has frozen I have tried the reboot but when it has done that the screen and keys will no do anything.
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Jun 30, 2011
I woke up this morning to my phone not working.My trackball is able to scroll left-right and up-down, but unable to click. As well, none of the other keys work.I've tried resetting my phone by pulling the battery out & I've deleted all the apps that were on it via the Desktop Software.I can't answer the phone, check/ respond to texts nothing. I bought the phone at Radio Shack a little less than a year ago.I've never had water damage, my strip is still white.
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Jun 16, 2012
My daughters Blackberry Curve 9300 is only 4 months old and seems to have a problem in that certain keys inc delete key do not work.
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Oct 1, 2012
When I lock my BB Curve 9300, I can't unlock it. All 3 convenience keys (right, left and mute) won't work. I have to take the battery out to get it to unlock
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Nov 26, 2012
Every keys of my curve 8520 don't work. I have tried many times to remove the battery but it is always the same, the phone start and ask my PIN but i can't log in because all the keys don't work! Even those witch are above. I have tried the safe mode but it doesn't work (because i think the key don't work)...
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