BB Curve 8500 :: Keys Not Functioning
Aug 9, 2010
I have no idea what's happened, but since I last looked my phone refuses to recognise input from keys. The keyboard, top keys (red./green, menu, return) and even the side shortcuts are all useless. I've tried a battery pull, it turns on ok and I can use the scroller to move along the shortcut bar, but as soon as it times out and the light goes off even that won't bring function back. I'm pretty much stuck with a paperweight.
Device info
Your carrier: O2 (UK)
Model info and OS version (Go to Settings, then Options, then about): ...wish I could!
Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): --Did a battery pull fix your issue?: Nope.Apps installed and their version if possible: Just the defaults.BT device model/version (you will have to look at the BT device): HDW-22736-002 Rev1 Ver2 1310
Any help would be really appreciated. It was working as normal until.I don't know. It was in my pocket for a couple of hours, then refused to do anything!
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Aug 9, 2010
since I last looked my phone refuses to recognise input from keys. The keyboard, top keys (red./green, menu, return) and even the side shortcuts are all useless. I've tried a battery pull, it turns on ok and I can use the scroller to move along the shortcut bar, but as soon as it times out and the light goes off even that won't bring function back. I'm pretty much stuck with a paperweight.
Device info:Your carrier: O2 (UK)Model info and OS version (Go to Settings, then Options, then about): ...wish I could!Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): --Apps installed and their version if possible: Just the defaults.BT device model/version (you will have to look at the BT device): HDW-22736-002 Rev1 Ver2 1310
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Sep 16, 2010
Just about every day, my BlackBerry Curve 8530 becomes unresponsive to any keys. I use Password Lock (because I have no choice--I upgraded and lost Keyboard Lock) and if I see that the red light is blinking and I go to "sign in" and it won't respond to any keys, including the convenience keys, dial/hang-up, trackpad and click, and Media buttons. However, the phone is still operating and will respond to new messages coming in, phone calls (though you can't use any keys), and Bluetooth, etc. I've tried everything I can think of, but nothing fixes it except for pulling the battery (and waiting for it to restart--which takes longer than my computers). This did not happen back under Keyboard Lock before I upgraded the first time. I'm currently on 5.0.0.734.Does anyone have any idea of what's happening, or what can be done to get out of the situation when it does occur, short of yanking the battery?
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Jun 17, 2011
FROM LAST SEVERAL DAYS MY DEVICE KEYPAD NOT PROPERLY FUNCTIONING, IF I PRESS A IT TYPR AS "AF" , IF I PRESS Q IT TYPE AS "QR" ALSO WHEN I PRESS RIGHT OR UPPER NAVIGATION KEY IT JUMP UP AND SELECT NEXT ICON, THESE TYPE OF PROBLEM IS WITH OTHER KEY ALSO.
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Apr 19, 2010
1) the two virtual keys on homepage (Contact and Dial) are not working! My phone vibrates like usual when I press them, but just nothing would come out. Any solution to that?
2) The "chat" and "dictionary" on my phone are useless and they came with the phone when I bought it. How do I uninstall them?
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Jan 23, 2012
Three of the icons seem to not be functioning. Click on anything but Messages, Text Messages and Desktop and they open up. Click on any of those three mentioned above, and nothing. Actually, the device seems to lock up - keyboard locks and so does the trackpad. The only way out is to hit the end/power key, and then you have full function of the device. I've even tried holding down any one of the keys mentioned until the pop up menu comes up, and then attempt "launch," and the same thing occurs. The only way in to a message (for example) is to go to the Notification Bar, click it, then click the specific message. I did this, then tried to come in the "side door" by hitting the Menu Key, then scrolling to View Folder, then to Inbox (for example) and as fast as you can click, it dumps you back out.
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Jul 9, 2012
my blackberry curve shows something I have never seen in the past it is a blank white page with the message in small black text saying "App Error 523" and below it the word Reset
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Sep 13, 2012
Last week, all of a sudden my phone's trackpad stopped on functioning. We went to the mall to try to get it fixed, then the guy removed the battery for a while, then placed it back after a few minutes and it started working well again. Just today, the same thing happened, while I'm using an app, the trackpad stopped from working again and I tried to do several times what the guy did, but it won't work anymore.
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Mar 19, 2012
My iPhone 4 volume keys and silent/ringer keys are not working and it doesn't ring and vibrate when i get a call or text and neither the sound working when i use any app like games etc. but when i go to settings and change the ringtone then its ringing and the sound is working when i play music but there is a problem as well the headphone dock is not working.
Info:iPhone 4, iOS 5.1
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Jun 14, 2012
I have a Blackberry Curve 8530 and The a key stopped working, it wont scorll down in the bbm app, and some of the keys are being difficult, the back button is verry finicky as well. This all just happedned at once. I have not dropped it or got it wet. why has it just stopped working randomly?
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May 24, 2011
Every time I press the A or E key, it repeats it and sometimes puts in a capital one as well. I've just re-installed all the software and it hasn't helped
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Jan 14, 2012
My blackberry curve 8520 boots up but u can not do any thing as it has frozen I have tried the reboot but when it has done that the screen and keys will no do anything.
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Jun 30, 2011
I woke up this morning to my phone not working.My trackball is able to scroll left-right and up-down, but unable to click. As well, none of the other keys work.I've tried resetting my phone by pulling the battery out & I've deleted all the apps that were on it via the Desktop Software.I can't answer the phone, check/ respond to texts nothing. I bought the phone at Radio Shack a little less than a year ago.I've never had water damage, my strip is still white.
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Jun 16, 2012
My daughters Blackberry Curve 9300 is only 4 months old and seems to have a problem in that certain keys inc delete key do not work.
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Oct 1, 2012
When I lock my BB Curve 9300, I can't unlock it. All 3 convenience keys (right, left and mute) won't work. I have to take the battery out to get it to unlock
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Nov 26, 2012
Every keys of my curve 8520 don't work. I have tried many times to remove the battery but it is always the same, the phone start and ask my PIN but i can't log in because all the keys don't work! Even those witch are above. I have tried the safe mode but it doesn't work (because i think the key don't work)...
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May 14, 2011
I purchased a bb curve 8520 a week ago and suddenly the keys became locked. I tried taking the battery out and putting it back in but that didn't' work. The phone comes on for a few second then goes off.
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Sep 12, 2012
The keys on my phone is not working properly. When I press z,c,n, m and space it types nm.
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Jun 22, 2011
My E key on my key pad isn't working...it's only that one key. how to make it work without sending it back or taking it apart.
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Jan 22, 2012
My A and E keys are sticking, so i have to press as hard as i can to type with those two keys.
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Sep 5, 2011
i can see my screen but no keys on my keyboard work.. i ve already tried to restar my phone and it didn't work... what should i do?
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Sep 16, 2010
Just about every day, my BlackBerry Curve 8530 becomes unresponsive to any keys. I use Password Lock (because I have no choice--I upgraded and lost Keyboard Lock) and if I see that the red light is blinking and I go to "sign in" and it won't respond to any keys, including the convenience keys, dial/hang-up, trackpad and click, and Media buttons. However, the phone is still operating and will respond to new messages coming in, phone calls (though you can't use any keys), and Bluetooth, etc. I've tried everything I can think of, but nothing fixes it except for pulling the battery (and waiting for it to restart--which takes longer than my computers). This did not happen back under Keyboard Lock before I upgraded the first time. I'm currently on 5.0.0.734Does anyone have any idea of what's happening, or what can be done to get out of the situation when it does occur, short of yanking the battery?
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Feb 20, 2010
Greetings, blackberry 8310: some keys are not working, now normally I would think it's because it has gone through some rough punishment, but odd enough, sometimes they work. The Keys i'm talking about are the Z-C-N-M-SPACE-RIGHT SHIFT-LOWER VOLUME keys, but, when I press Z like 10 times it starts to work, so does the C, and then the N and M and SPACE, and what's even weirder is that when the keys do work, they work without any problem whatsoever, I think it's a software problem or something or an OS problem but I'm not an engineer, so I dont know.
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Jun 10, 2012
Recently, the volume buttons, pause/play, fast forward and rewind media keys only work when I am on the Now Playing screen whereas they were working on every other screen in the past; even when my phone was locked. I don't know why it's suddenly not working?
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Nov 18, 2012
I downloaded an application for my phone, and now its completely frozen. I cant use any keys, nor my track pad. It wont even recognize it on my computer. Yet when the back light goes out and I press a button. The screen lights back up, but I still cant use any buttons. I have tried taking my battery out loads of times, but it doesn't seem to work, I have even left the battery out for a couple of hours and that still hasn't worked.
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Jun 3, 2011
I am thinking of getting the Bold 9900, but there is no side button on the left, like there is on the 8520 - which I use for IMing.I've been told how to disable homescreen dialing with enables shortcut keys. But how do I now alter a shortcut key, or ADD one, so for instance the zero button opens Instant Messaging?
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Mar 25, 2011
Everything was working fine before I accepted an update to the firmware on the phone and now whenever I try to add a contact it thinks i'm in the US and will only accept a numeric zipcode and not an alpha-numeric UK postcode.I've checked all my settings and can't find what to alter.
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Aug 24, 2011
I have a Curve 9330, running OS 6, and I have found a very annoying feature/bug, OR... When I am on an active call, the two possible methods to lock the keys (Mute button, "a" key) do NOT lock the keys.This is most annoying because... I have a bluetooth earpiece, and I am a big fan of using my cell phone "hands free". I can walk around, with my cell phone in my pocket, talking on the phone, moving from room to room, and doing things that might require 2 hands, etc.BUT, because of the feature/bug described above, I can NOT lock the keys once I'm on a call, so I cannot put the Curve in my pocket (or I'll start hitting keys inadvertently). Then, if I want to move, i have to take the Curve with me, so my bluetooth will stay in range. So now must walk around with the Curve in my hand - now I'm only "one-hand free." I cannot put dishes in the sink, or put on a pair of pants, or bring in groceries from the car, etc., etc., etc. - at least not easily.
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Apr 21, 2012
All of the sudden the button for locking my keys is missing!! I can not find it ANYWHERE and I kind of need it!
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Jun 4, 2011
My 8900 keys are locked and whenever I press the unlock key nothings happens
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Aug 19, 2012
The Blackberry 9300 curve is junk. Keys and screens constantly freeze up. If you happen to do a OS update beaware as this makes things worse.
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