BB Curve :: Completely Frozen - Cannot Use Any Keys Or Trackpad
Nov 18, 2012
I downloaded an application for my phone, and now its completely frozen. I cant use any keys, nor my track pad. It wont even recognize it on my computer. Yet when the back light goes out and I press a button. The screen lights back up, but I still cant use any buttons. I have tried taking my battery out loads of times, but it doesn't seem to work, I have even left the battery out for a couple of hours and that still hasn't worked.
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Jun 26, 2011
I went to check my phone last night and I couldn't get it to turn on. The only way is to take the battery out and put it back in. Then the home screen pops up with Unlock, Emergency and Cancel screen like normal (because I have a password) but then the track pad and none of the buttons work so I am stuck on that page with no way to get out. I've tried plugging it in to the charger and I've tried plugging it in to my desktop manager but seems to work?
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Nov 27, 2012
I have tried everything, took the battery out 10 times, connected to the computer. Nothing has fixed it. It is stuck on were I dial out.
I can go to my email and look at them, I am receiving text but can't read them.
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Jan 12, 2011
It has been freezing up the last couple of days. I downloaded I took this on my phone app from bb apps and since then its completely frozen, cant switch on or off and just have a message that the phone cannot access data. I have tried taking battery out and leaving for over 10 mins, cant do a soft or hard reset as need to get into the phone and cant.
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Nov 17, 2011
Yesterday evening I updated my blackberry curve 8520, it then needed re booting and since then it has frozen, the screen and the keys? Was working perfectly before with no problems. I have taken battery/sim card out but still nothing. I have also tried to use my blackberry desktop but it is still trying to connect.
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Jul 17, 2012
I tried to access my phone to read a text message, only to find it had completely frozen. I did a battery pull and my phone came back on, only to see an error message saying "error application uncaught exception" or something along those lines, and my SMS app had been deleted from my phone. i clicked "show all" and nothing came up. i tried to connect it to blackberry desktop manager twice to update the software to see if that had any effect but it kept getting stuck on the back up on my computer, so I disconnected it both times. I tried to install the software update on my phone itself, and now its stuck on the back up data page (again) but this time on my phone. It says "social feeds 0%" and "overall back up progress 5%". I did another battery pull but its brought me back to the same screen and I cannot use my phone at all.
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Oct 1, 2012
I have a BOLD 9700 my trackpad refuses to work. I have tried rebooting, pressing the trackpad 5 times which all worked before but now its completely dead. How to remedy this or how to use my BB without the trackpad...
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Oct 3, 2012
My second BB bold 9930 is frozen. It stops on either the 1 - Verizon startup screen OR 2-BB home screen, depending on what happens after rebooting. Completely unreponsive to all buttons except reboot when on BB home screen.
I have done the following: soft reboot, multiple soft reboots, hard (battery) reboot. AND...Because the phone is completely stuck, my BB desktop software manager can NOT read/connect to phone...."connecting to phone".. If NOT, can I somehow retrieve the information located on 'my device'...as opposed to stuff stored on media card?
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Apr 30, 2012
My device is completely frozen....I can't do anything.
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Apr 29, 2012
I attempted to do an ios update tonight...I think it was from 5.0 to 5.01 (not sure). It went through the downloading process and I believe it was at the point of restarting/installing, not quite sure, I wasn't totally paying attention. But then I got a message from iTunes saying that an unknown error occurred and the update could not be completed. Now my phone appears to be completely screwed.
I'm left with a screen on my phone that has the iTunes logo at the top and below is an image of the iPhone USB connector. I can't get away from the screen...turn off/on, hard reset, etc all takes me back to that same screen. What's worse, my iTunes is no longer showing my phone as an option. It's like my phone is no longer recognized at all. I've unplugged and plugged it back in several times. I've restarted iTunes, restarted my computer, etc.
Info:
iPhone 3GS, iOS 5.0.1
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Jun 26, 2012
My Iphone is completely frozen and will not turn on. I have held the power button down for like 30 seconds and still nothing. It's even on the charger and still will not come on. What can I do?
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Mar 30, 2012
It said I would not be able to use my phone for 2 hours if I did the upgrade so I clicked ok. Two hours passed and the upgrade was still at the 10 % backup process. I took my battery out to hope I could use it again but it starts up and own the exact same thing. Goes to 10% and freezes out.
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Mar 29, 2012
After jailbreaking and unlocking my iphone 3 it is completely frozen and locked up. it is not recognized in Itunes..what should i do
Info:
iPhone 3G
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Sep 28, 2011
I have a Curve 9300 with OS 6. I cannot return the device to the original retailer (out of warranty).This is kind of what happens.
1.)Trackpad stops scrolling after backlight switches back on. After waiting 10 seconds it works ok
2.) After an hour or so the trackpad stops scrolling entirely. The "push button" of trackpad still works though.
3.) I hard reset the device. Trackpad stops working entirely (doesnt scroll and pushing it as a button does not work either)
4.) I send phone in for repairs.
5.) If it works after "cleaning and reseating trackpad" my phone works fine for a few days. Then problem starts all over again.
6.)If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts all over again?I am getting sick of having the phone getting sent in for the trackpad to just be replaced again and again.
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Mar 19, 2012
My iPhone 4 volume keys and silent/ringer keys are not working and it doesn't ring and vibrate when i get a call or text and neither the sound working when i use any app like games etc. but when i go to settings and change the ringtone then its ringing and the sound is working when i play music but there is a problem as well the headphone dock is not working.
Info:iPhone 4, iOS 5.1
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Dec 12, 2011
So i got my blackberry back at the End of july, and ever since blackberry went down in September i believe my track pad has not been functioning correctly. 3 weeks ago my track pad decided to stop working all together and i havn't gotten it to work since.
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Dec 5, 2012
My trackpad wont go up and down when checking messages like text and whatsapp, but it functions normally when not checking messages....like it can go up and down in menu and internet page
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Nov 2, 2011
I recently had water damage to my phone, I put it in the bowl of rice now everything works but the trackpad. How do I navigate? I've read about creating shortcuts but I can't use any of the methods because I can't scroll
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Jul 17, 2012
i've tried to type my password to get into my phone but i had to use the enter button to get onto it. then when i tried to scroll along it wasn't working. it also won't let me click on anything by pressing on the trackpad
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Apr 19, 2012
my trackpad will not move for the past 24 hours and has been frozen since
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May 9, 2012
I have a BB Curve 3G 9300 which I have bought in London about 14 months ago.Right now I am in Brazil & the track / touch pad from my BB does not work at all. I was looking up on the internet & found out that there was a faulty batch with this issue.I cannot use my phone because the trackpad is faulty. What can I do in order to get it fixed or replaced?is there any other option for me to get my normal phone back?
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Jan 15, 2012
My blackberry curve's trackpad keeps freezing up, so I can't do anything with it. I can just about navigate through my messages as I can click on things with the trackpad & thank god for keyboard shortcuts ! I found a post saying that I had to tighten the TX screw or something of the sort but I'm worried I'll do something and then it'll no longer be under guarantee.
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Feb 26, 2012
How do i move my trackpad it is not working
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Jul 30, 2011
My trackpad on my 9300 is scrolling by itself, when I start scrolling on bbm, fb, menu etc. It will start scrolling down by itself when not in use. It's really bugging me and don't know how to fix it. Does anyone know how to make it stop or fix it?
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May 31, 2011
My trackpad keeps on moving itself and it causes a lot trouble when typing text.
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Aug 22, 2011
my track pad is not working fine from the inception. my bill is lost. how do i get it replaced
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Jul 1, 2012
A few weeks ago I was on my phone and it was dying, I went to get the charger but it had already died. I plugged it in and turned it on but the scroller wouldn't move. It would click but no matter what I tried it wouldn't move. I looked it up and it said it needed to be wiped, so stupidly I wiped my phone. But still, nothing. It would just click. Now, it's stuck on terms and conditions and non-usable. I've had to use my old blackberry which is falling apart I tried looking again online to see if there was any other solutions and I came across one saying that the software needed to be update.
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May 13, 2012
My trackpad is not working. I left it on the side before I slept last night, this morning I woke up and it was turned on; i unlocked it and it turned off, everytime i turned it on it turned off again, the button on the trackpad works but it does not scroll.
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Mar 23, 2012
I have Curve8520 which is couple of years old. It has creating problems in terms of trackpad. The trackpad is not scrolling. I have re-installed the OS, but it is still not working.
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Feb 13, 2012
Alright, so the trackpad isn't working, but at the same time it is. When I use it with my bare skin, it doesn't work, it takes many swips to do anything. But when I use it with say a piece of tape, or a cloth on the end of my fingers it works great and without a problem.
It's a used phone so swapping it is not an option, but is there some way to fix it?
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Feb 9, 2012
I went to go on my phone and the scrollpad wouldn't work, so I took it to the shop and they said update the OS to the latest, so I did, and now it only works if I REALLY lightly touch it and only then it works a tiny bit for abit a second, but it's clicking fine!
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