It said I would not be able to use my phone for 2 hours if I did the upgrade so I clicked ok. Two hours passed and the upgrade was still at the 10 % backup process. I took my battery out to hope I could use it again but it starts up and own the exact same thing. Goes to 10% and freezes out.
View 1 RepliesSo, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
View 9 Replies View RelatedMy second BB bold 9930 is frozen. It stops on either the 1 - Verizon startup screen OR 2-BB home screen, depending on what happens after rebooting. Completely unreponsive to all buttons except reboot when on BB home screen.
I have done the following: soft reboot, multiple soft reboots, hard (battery) reboot. AND...Because the phone is completely stuck, my BB desktop software manager can NOT read/connect to phone...."connecting to phone".. If NOT, can I somehow retrieve the information located on 'my device'...as opposed to stuff stored on media card?
My device is completely frozen....I can't do anything.
View 1 Replies View RelatedThe trackpad on my Bold 9700 stopped working last night. It scrolled but would not register being pressed. Followign advice elsewhere on this site, I downloaded the desktop manager and backed up the device, then installed a new operating system (version 6).
Now nothing on the BB is working. It is stuck on the terms and conditions screen that starts "This handheld device includes software that it proprietary and confidential to Research In Motion Limited. . ." I can see there is a blue arrow at the bottom, implying I need to scroll down and accept the terms and conditions, but as none of the keyboard is responding, I can't do this.
I tried to upgrade the software on my 9900.It downloaded well. Once it started installing it, the 9900 froze at 3% backing up social feeds. It has been like this for hours. I have no use of my phone. how to unfreeze it.
View 3 Replies View RelatedI've been using my BB Bold 9700 for a long time now...have not had a single problem with it. Yesterday desktop manager suggested i upgrade from OS5 to 6...since i did this my phone refuses to start up, it goes no further than the blackberry loading screen. i suppose i need to downgrade back to OS5, but my phone wont even connect to my computer. tried hard booting, soft booting and resetting device, as well as using the "alt+shift+delete" and even double delete shortcut.
View 2 Replies View Relatedthis morning I have attempted to upgrade the software on my new Bold, Nearly 6 hours later the phone is still showing 16% done and hasnt done anything since. If you turn the handset off it starts again with the same screen showing download in progress. No functions can be used at all, Tmobile ( provider ) are no use and i cant get any troubleshooting advice from the Blackberry website
View 7 Replies View RelatedI have tried everything, took the battery out 10 times, connected to the computer. Nothing has fixed it. It is stuck on were I dial out.
I can go to my email and look at them, I am receiving text but can't read them.
I attempted to do an ios update tonight...I think it was from 5.0 to 5.01 (not sure). It went through the downloading process and I believe it was at the point of restarting/installing, not quite sure, I wasn't totally paying attention. But then I got a message from iTunes saying that an unknown error occurred and the update could not be completed. Now my phone appears to be completely screwed.
I'm left with a screen on my phone that has the iTunes logo at the top and below is an image of the iPhone USB connector. I can't get away from the screen...turn off/on, hard reset, etc all takes me back to that same screen. What's worse, my iTunes is no longer showing my phone as an option. It's like my phone is no longer recognized at all. I've unplugged and plugged it back in several times. I've restarted iTunes, restarted my computer, etc.
Info:
iPhone 3GS, iOS 5.0.1
My Iphone is completely frozen and will not turn on. I have held the power button down for like 30 seconds and still nothing. It's even on the charger and still will not come on. What can I do?
View 1 Replies View RelatedIt has been freezing up the last couple of days. I downloaded I took this on my phone app from bb apps and since then its completely frozen, cant switch on or off and just have a message that the phone cannot access data. I have tried taking battery out and leaving for over 10 mins, cant do a soft or hard reset as need to get into the phone and cant.
View 4 Replies View RelatedI downloaded an application for my phone, and now its completely frozen. I cant use any keys, nor my track pad. It wont even recognize it on my computer. Yet when the back light goes out and I press a button. The screen lights back up, but I still cant use any buttons. I have tried taking my battery out loads of times, but it doesn't seem to work, I have even left the battery out for a couple of hours and that still hasn't worked.
View 3 Replies View RelatedAfter jailbreaking and unlocking my iphone 3 it is completely frozen and locked up. it is not recognized in Itunes..what should i do
Info:
iPhone 3G
I was doing a reboot on my blackberry, as it was booting, at about 70% it just stops. I tried to connect it to the BB desktop manager so that I can try to update the device software, but it only connects to my pc when the battery is removed, when I put the battery back in, it disconnects then switches itself on, loads up till about 70%, then stops. I even tried leaving it the entire night with hope that it will get through that stage, but it still wont budge. I tried downgrading the OS to v4.6.1 but the phone doesn't switch on at all. So I upgraded back to v5.0.0 and it still gives me the same problem.
View 1 Replies View RelatedI tried to access my phone to read a text message, only to find it had completely frozen. I did a battery pull and my phone came back on, only to see an error message saying "error application uncaught exception" or something along those lines, and my SMS app had been deleted from my phone. i clicked "show all" and nothing came up. i tried to connect it to blackberry desktop manager twice to update the software to see if that had any effect but it kept getting stuck on the back up on my computer, so I disconnected it both times. I tried to install the software update on my phone itself, and now its stuck on the back up data page (again) but this time on my phone. It says "social feeds 0%" and "overall back up progress 5%". I did another battery pull but its brought me back to the same screen and I cannot use my phone at all.
View 1 Replies View RelatedI recently tried to upgrade my device and now it stays in the software upgrade white screen with social feed 0% and overall backup process 10%.
View 1 Replies View RelatedI have 3 utilities that monitor my battery level . Is there a way to change the Setting to 30 percent from 15 percent
Verizon Samsung Galaxy S5 Lollipop 5.0
Trying to upgrade my 4s this morning and it is frozen with an itunes symbol and a plug in symbol, powering it down will not make it go away?
View 1 Replies View RelatedI tried to fix the problem by follow the suggestion on the internet by press and hold "home" for 2 seconf then press home and power for 10 secs. Then continue pressing home for 30 mins but it is not work for me. After doing this for several times, now I cannot even turn on my i4s.
Info:iPhone 4S, iOS 5.1
Just attempted to upgrade to OS 5 and all was going well up until the phone re-booted, blackberry on the phones screen with a loading bar that stuck 3/4 the way for a good half hour, i disconnected, battery pulled and phone just wont load past 3/4. DM says it waiting for device to start?
View 4 Replies View RelatedDid the latest wireless software upgrade for Storm 2 9950 last night and my phone has been frozen on white page showing 44% download all night. Took battery out for 10 mins - didn't work. Shut phone off - didn't work. Once the phone is back on it goes directly to the white page.
View 4 Replies View RelatedRecently my battery gets to 40% and the phone switches off. Once plugged into the charger it re boots- the battery icon is then red and re charges. I've bought a new battery and this does exactly the same thing? I've got a Bold 9700 and not doing anything different than the last year! The battery has to be charged every day, but I do use apps a lot. Its the battery bar status that concerns me... Why does it suddenly go off at 40% with no warning and re charge at 0%?
View 2 Replies View RelatedI had a Blackberry bold 9900 which suffered an irrecoverable crash in December last year. Orange sent me a replacement. Last night, I went to get my phone and tried switching it on with the button at the top. It didn't come on. The phone would only reboot to 70%. I read on a forum to remove the battery and sim card and reinsert. The phone does not come on at all now. I've tried charging with/without battery, with/without sim card. I've tried everything on the internet. all my contacts are on the phone, I assumed this would be safe as it was supposed to do a regular back up. Is there a fix for the phone, if not, how do I access these backups that the phone was doing?
View 7 Replies View RelatedMy phone has been stuck on the update screen for 6 hours and its stayed at 11%. I need my phone and have tried turning it off and taking the battery out, even plugging it into my pc, but nothing is working.
View 3 Replies View RelatedThat's the problem basically. I've tried pulling battery out, connecting it through Desktop Charger. I get the solid red light, then it starts - loads up to about 10% and turns off again.
View 2 Replies View RelatedI got the notification on my phone telling me to update so I clicked yes, it started backing up my data (or so the screen says) but then got stuck at 11% for AGES. I tried to exit out of it or do anything but it wouldn't let me so I removed the battery, but then when it rebooted it just went back to the 'backing up your data' screen, and is now stuck at 7%. I tried removing the battery again and leaving it for a while but still no luck.
View 7 Replies View RelatedI have a bold 9900 and as soon as the battery life hits 25% it says battery to low for radio use but as soon as I plug the charger in it fires back up to 40%..does anyone know as to how I can fix this fault? Also every now and again the phone freezes and then a bit background appears with error in the middle of the screen?
View 1 Replies View RelatedI have a Bold 9900 on Orange, and attempted to update to OS 7.0.1 from (I think) 7.0.0 using a wifi connection as opposed to using Blackberry Desktop Software. However, I encountered a problem which I have heard many others have had, when the update got stuck on 'social feeds' and would not move from 8%. I did a soft reset (alt + right shift +del) and a white screen came up, saying to press any key to revert back to the old software. I did this, but now whenever I turn phone on, either through battery pull or soft reset, I get a frozen home screen. I have attempted to start the device in safe mode, and when I do I get a 'recovering your settings' screen similar to the update progress screen, but this too is frozen. I am continuing to reset the phone but am having no success.
View 1 Replies View RelatedI have a blackberry bold 9900 on Vodafone in the UK. It asked me to run an software update warning it would take 2 hrs or more and I wouldn't be able to make phone calls etc during that time. It has sat at 9% 5 mins into the upgrade, I have now even attached it to my laptop hoping it would speed the process up. It currently has series 7 bundle 1465 and is updating to series 7 bundle 2406 (I have that from desktop). I am doing it right and it'll be ok if I leave it running overnight - it won't let me reset it so I am stuck in a loop.
View 3 Replies View RelatedA few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
View 6 Replies View Related