BB Bold :: 9900 Will Not Switch On - Only Reboot To 70 Percent
Oct 18, 2011
I had a Blackberry bold 9900 which suffered an irrecoverable crash in December last year. Orange sent me a replacement. Last night, I went to get my phone and tried switching it on with the button at the top. It didn't come on. The phone would only reboot to 70%. I read on a forum to remove the battery and sim card and reinsert. The phone does not come on at all now. I've tried charging with/without battery, with/without sim card. I've tried everything on the internet. all my contacts are on the phone, I assumed this would be safe as it was supposed to do a regular back up. Is there a fix for the phone, if not, how do I access these backups that the phone was doing?
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Nov 12, 2011
Have had 9900 for nearly a week. Every time I switch off or use the auto off I cannot switch back on using the power key. I have to pull the battery and it reboots once replaced. The auto on function does not work either. I removed all my extra applications with no success. The battery life is very short. I can only get 12 hours when receiving 4 calls , making 2 calls and receiving 10 emails.
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Jan 15, 2012
I have a bold 9900 and as soon as the battery life hits 25% it says battery to low for radio use but as soon as I plug the charger in it fires back up to 40%..does anyone know as to how I can fix this fault? Also every now and again the phone freezes and then a bit background appears with error in the middle of the screen?
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Jul 26, 2012
I have a Bold 9900 on Orange, and attempted to update to OS 7.0.1 from (I think) 7.0.0 using a wifi connection as opposed to using Blackberry Desktop Software. However, I encountered a problem which I have heard many others have had, when the update got stuck on 'social feeds' and would not move from 8%. I did a soft reset (alt + right shift +del) and a white screen came up, saying to press any key to revert back to the old software. I did this, but now whenever I turn phone on, either through battery pull or soft reset, I get a frozen home screen. I have attempted to start the device in safe mode, and when I do I get a 'recovering your settings' screen similar to the update progress screen, but this too is frozen. I am continuing to reset the phone but am having no success.
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Apr 7, 2012
I have a blackberry bold 9900 on Vodafone in the UK. It asked me to run an software update warning it would take 2 hrs or more and I wouldn't be able to make phone calls etc during that time. It has sat at 9% 5 mins into the upgrade, I have now even attached it to my laptop hoping it would speed the process up. It currently has series 7 bundle 1465 and is updating to series 7 bundle 2406 (I have that from desktop). I am doing it right and it'll be ok if I leave it running overnight - it won't let me reset it so I am stuck in a loop.
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Mar 16, 2012
A few days ago I decided to update my device (9900) software to 7.1. And it has been a disaster since I received the update thru the Update Software Section on my phone but since then is has only gotten to 3% of the backup. I have restarted the phone several times, and pulled the battery several times and well and left the phone for hours hoping it would get itself together, to only occasionally fine (app error code:603) and yes at this present moment it is still stuck at 3% back up, this is 3rd day.
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Jan 16, 2012
So, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
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Jan 8, 2012
My bold wont switch on is the new software causing this as it will be the second bold i have taken back the whole thing is dead?
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Feb 12, 2012
I have a 6 month old blackberry 9900. I suddenly noticed some Java Null pointer exceptions on my screen with the blackbeery platform 5.0..0.464 message on top.
I tried rebooting the system couple of times but doesnt work.
Tried to update the sioftware, unfortuntaely it requires a DM and my DM doest recoignize my device any more. Infact it recognizes the system and also the PIN however, it doesnt connect to the 9900.
So am unable to do anything. if I can install OS in someway without being on DM. Loosing data shouldnt be constraint as I feel in love with this piece and I want it to work.
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Jan 20, 2012
I am big fan of BB . With the interest in BB after 8900 i purchased a new BB9900 now after a month the mobile switches off without any reason.
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Nov 9, 2012
Getting really angry with this phone now, 2nd or 3rd day without it turning on, what happened was it was running out of battery and I plugged it in thinking it was charging, not realising i've not actually turnt the socket on (typical manic mum moment) come back to it and it wasn't wokring, so now I decided to leave it over night on charge, nope... so went and brought a new charger thinking it might be a charger issue. still to no avail. Now its randomly varying between red led flashing with long pauses, sometimes it would start loading with the blackberry screen and loading bar then restart itself back to black screen and red led instead on going on to the main screen, other times its coming up with empty battery and red line through it... i've tried installing the blackberry desktop software to get it working that way, removed battery etc, held down the end call button, all the usual suspect moves.. and still nothing. I really need this phone to be working i've all my numbers, sons photos etc on there, really dont want to do a whole system reset..
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Jun 3, 2011
On my older 8520 I could go into Settings and turn off date at night, so no emails or BBM or Facebook came thru. Just calls or texts. How do I set that on the Bold 9900?
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Sep 16, 2012
My 6 month old BB Bold 9900 battery was running low- set it to charge and this morning it will not start. Google and tried most of the options- red light flashes whn set to charge- sometimes even a green flashing light. Alarm rings continuously unless I remove battery.what rights do i have- this seems to be such a common problem with this faulty- should be a faulty recall!
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Jun 11, 2012
I have had the phone for about 6 months - T-Mobile. I recently updated the software and noticed the touch track ball was not working. I pulled the battery and now it will not boot up and has blinking red light.
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Aug 17, 2012
my blackberry froze so I tuck the battery out to do a reboot now its stuck on reboot 3/4 I have done EVERYTHING tried loading new os, I've whipped my phone put a new os.
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Dec 29, 2011
Was chatting on my bold 9900 when all of a sudden it just reboots automatically. It stuck at around 80% of reboot on the screen and has not moved. Took the batteries and SIM out, in beginning it was rebooting fine but again stops at the same spot (at around 80%) and has not moved. What should I do?
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Jul 31, 2012
I bought a Verizon Bold 9900 and it's been working wonderfully well for the first 4 months. A few days ago I connected my phone to my laptop and did a sync on blackberry desktop manager. I think I might have also updated the software of the phone. But the basic intention was to backup my data (which hung half way). I woke up the next morning and my phone was switched off. Whatever I try, the phone only blinks red every few seconds but does not switch back on. I have tried using my friends bold 9900 battery but that didnt work either (so battery is not the problem). I am afraid this might be a software problem. Now I can't get this phone replaced from Verizon and need a fix because I really can't afford to purchase another phone like it!
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Dec 9, 2011
I wake up in the morning, removing my Bold 9900 from the charger, i found the LED blinking continuously in red and it doesnt respond to me switching it on.
It also doesnt respond to Desktop Software Manager.
I tried a couple of things from different forums, but with no joy. I read this is a well know issue to RIM,
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Nov 13, 2012
Last night I setup my phone to perform the new software update as I went to bed so that it would do it overnight. This morning? App error 602 and 603 with a white screen of death. When I turn the phone on it says backing up data (which I'm pretty sure it did completely last night), and it does not go progress... almost like there is no data to backup. I can't restore to factory defaults and I can't connect to the Desktop Manager for any period of time. I can't think of anything that I could do unless there was a way to restore the phone to factory defaults without the phone being turned on.
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Feb 15, 2012
I switched to new Bold 9900, need to switch my blackberry email address from old device to new 9900, No problem switching my non blackberry email address. It will not let me reload my previous blackberry address, wants to add a 1, 2, or a 3 to my name. I guess I need to ell the Blackberry server my new device.
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Feb 24, 2012
I recently bought a blackberry bold 9900 and the battery was very low so the next thing I noticed is that it switched off and when I tried to charge it it started to reboot but then it reached half way and stopped right there. Later I tired to remove the battery a reinsert it and then put it on the charger but no red light appeared and the phone would not charge or switch on at all...
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Mar 28, 2015
I have 3 utilities that monitor my battery level . Is there a way to change the Setting to 30 percent from 15 percent
Verizon Samsung Galaxy S5 Lollipop 5.0
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Apr 21, 2011
I updated my apps on my curve and it asked me to reboot. I agreed to it and now cannot switch the phone back on
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Oct 4, 2012
My S2 has behaving a bit strangely now for a while, but after updating it to ICS it seems to have gotten worse!
The settings I use daily are (amongst other ones):-
- WIFI off
- bluetooth on
- ringer vibrate
- brightness 25%
Before ICS, when I switched the phone off and then on again, it would change the settings to the following:-
- WIFI on
- bluetooth off
- brightness 50%
After ICS update it now also resets the ringer to loud, not vibrate.
It seems to make the changes shortly after it boots. For example, I switch it on, put my pin in and the bluetooth is on, wifi off, ringer vibrate (as it was when it went off). However, shortly after my home screens have loaded with their icons, the BT, WIFI, brightness and ringer all change, almost as if it's loading some default settings.
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Dec 8, 2011
every time i switch my bluetooth on my phone will freeze and reboot.
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Aug 17, 2010
Is there a button to switch off Blackberry 9700 instead of going to Main Menu, then select "Switch off" icon?
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Mar 30, 2010
Reboot complete (main screen/carrier logo) First Time and Device Usable Second Time
Minutes:Seconds
3:13 - 3:37 Custom Theme
3:11 - 3:25 Default Carrier Theme
Theme's have no real effect from what I've noticed. Unless you have a really big gfx intense theme.
3:13 - 3:23 Password
3:13 - 3:25 Password + wallpaper on mem card
7:09 - 7:21 "Memory Clean Turned on" + Theme + password + wallpaper on mem card Re-test (that was way too long)
6:36 - 6:45 "Memory Clean Already On" + Theme + password + wallpaper on mem card.
3:23 - 3:45 "Encrytion Media Card Only" + BerryWeather + Theme + password + wallpaper on mem card + Mem Compression Memory Clean and Encrytion (Device Memory Enabled) either one of those on will increase reboot time by atleast 2-3mins. When enabling Device Memory encryption Memory Clean is automatically turned on and can't be disabled. So in my testing reboot time was between 6-7mins. My current config setup is that last test. Since Password is on, I see no need for Device Memory encryption to be on. Without the password you can't gain access to device files. ZonaSnap , QuickLaunch, Blink all preloaded during each test. 8 Email Accounts, about 80 read emails, and 100+ sms, 41 apps anyone that is getting 1-2min reboot please post your settings.
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Jan 25, 2012
its possible to get rim to switch my 9810 torch for a 9900 for free?
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Dec 30, 2011
Recently my battery gets to 40% and the phone switches off. Once plugged into the charger it re boots- the battery icon is then red and re charges. I've bought a new battery and this does exactly the same thing? I've got a Bold 9700 and not doing anything different than the last year! The battery has to be charged every day, but I do use apps a lot. Its the battery bar status that concerns me... Why does it suddenly go off at 40% with no warning and re charge at 0%?
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May 24, 2012
My phone has been stuck on the update screen for 6 hours and its stayed at 11%. I need my phone and have tried turning it off and taking the battery out, even plugging it into my pc, but nothing is working.
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Aug 25, 2011
That's the problem basically. I've tried pulling battery out, connecting it through Desktop Charger. I get the solid red light, then it starts - loads up to about 10% and turns off again.
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