BB Bold :: 9900 Won't Reboot After Software Update

Nov 13, 2012

Last night I setup my phone to perform the new software update as I went to bed so that it would do it overnight. This morning? App error 602 and 603 with a white screen of death. When I turn the phone on it says backing up data (which I'm pretty sure it did completely last night), and it does not go progress... almost like there is no data to backup. I can't restore to factory defaults and I can't connect to the Desktop Manager for any period of time. I can't think of anything that I could do unless there was a way to restore the phone to factory defaults without the phone being turned on.

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BB Bold :: 9900 Does Not Reboot

Feb 12, 2012

I have a 6 month old blackberry 9900. I suddenly noticed some Java Null pointer exceptions on my screen with the blackbeery platform 5.0..0.464 message on top.

I tried rebooting the system couple of times but doesnt work.

Tried to update the sioftware, unfortuntaely it requires a DM and my DM doest recoignize my device any more. Infact it recognizes the system and also the PIN however, it doesnt connect to the 9900.

So am unable to do anything. if I can install OS in someway without being on DM. Loosing data shouldnt be constraint as I feel in love with this piece and I want it to work.

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BB Bold :: 9900 Won't Turn On/reboot

Jun 11, 2012

I have had the phone for about 6 months - T-Mobile. I recently updated the software and noticed the touch track ball was not working. I pulled the battery and now it will not boot up and has blinking red light.

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BB Bold :: 9900 Frozen On Reboot 3/4?

Aug 17, 2012

my blackberry froze so I tuck the battery out to do a reboot now its stuck on reboot 3/4 I have done EVERYTHING tried loading new os, I've whipped my phone put a new os.

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BB Bold :: 9900 Stuck On 80% Of Its Reboot?

Dec 29, 2011

Was chatting on my bold 9900 when all of a sudden it just reboots automatically. It stuck at around 80% of reboot on the screen and has not moved. Took the batteries and SIM out, in beginning it was rebooting fine but again stops at the same spot (at around 80%) and has not moved. What should I do?

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BB Bold :: 9900 Won't Switch On Without Reboot

Nov 12, 2011

Have had 9900 for nearly a week. Every time I switch off or use the auto off I cannot switch back on using the power key. I have to pull the battery and it reboots once replaced. The auto on function does not work either. I removed all my extra applications with no success. The battery life is very short. I can only get 12 hours when receiving 4 calls , making 2 calls and receiving 10 emails.

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BB Bold :: 9900 Will Not Switch On - Only Reboot To 70 Percent

Oct 18, 2011

I had a Blackberry bold 9900 which suffered an irrecoverable crash in December last year. Orange sent me a replacement. Last night, I went to get my phone and tried switching it on with the button at the top. It didn't come on. The phone would only reboot to 70%. I read on a forum to remove the battery and sim card and reinsert. The phone does not come on at all now. I've tried charging with/without battery, with/without sim card. I've tried everything on the internet. all my contacts are on the phone, I assumed this would be safe as it was supposed to do a regular back up. Is there a fix for the phone, if not, how do I access these backups that the phone was doing?

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BB Bold :: Update Failed - Cannot Reboot Or Connect To Desktop Support

Feb 26, 2012

While updating my phone, it got disconnected, now it wont reboot or connect to blackberry desktop support. what should I do to correct this?

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Bold :: BB 9900 Won't Update

Mar 31, 2012

My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?

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BB Bold :: My 9900 Won't Update

Nov 19, 2011

I have updated in the past and all was fine but 2 days ago i tried to back up and update using the BlackBerry desktop software and it gets about halfway through (to backing up sms messages) then it stops.

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BB Bold :: Update OS On 9900?

Jan 9, 2012

I have checked the topic for the OS for my Bold 9900, but unfortunately, my provider is not listed there (klarmobil in Germany). The current OS on it is from Mail 2011. How can I get it updated?

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BB Bold :: 9900 Bricked From Update?

Jun 16, 2010

My device got bricked from updating. Got stuck at "Connecting to boot ROM". Device died, does not respond to anything, device manager says to change settings in computer control panel, followed the steps. Connecting and reconnecting device doesnt do anything, battery pull doesnt do anything, device manager can wake up the phone.

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BB Bold :: How Often Does The Email Update On The 9900

Mar 16, 2012

How often does the email update on the Bold 9900? I have a pop account and a Hotmail account.

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BB Bold :: Unable To Update 9900 To OS 7.1

Jul 18, 2012

While I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.

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BB Bold :: Update Hangs For 9900?

Jan 17, 2012

updating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.

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BB Bold :: Frozen On 9900 Update?

May 24, 2012

Update for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?

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BB Bold :: 9900 Software Update Frozen

May 26, 2012

I got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!

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BB Bold :: 9900 OS 7.0 Bundle 2395 No Available Update?

Jul 8, 2012

Dear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform UAE Du/Etisalat Carrier, i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..

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BB Bold :: BBM Status Picture Won't Update - 9900

Sep 26, 2011

My wife has a Rogers Bold 9900 running version has tried to change her BBM status picture and her Blackberry shows the changed picture. However, none of her BBM contacts can see the changed picture.Her BBM version is have tried waiting for several days, soft resets, battery pulls, deleting BBM contacts and replacing them.She is a new Blackberry owner and has only 12 BBM contacts, none of which can see her updated status pictures. They can only see the BBM status picture she initially saved when she first started BBM.Interestingly enough, the text of her status messages are viewable as she changes the text. it is only the picture that won't update on her contacts BBM.

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BB Bold :: 9900 Froze During A Software Update

Dec 3, 2012

My phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!

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BB Bold :: 9900 Frozen On Software Update?

Aug 28, 2012

my blackberry bold 9900 appears to be frozen I assume as I started doing the software update since 2pm today and yet its still not finished? It has been 8hours now. It seems to have frozen on 14%. Now I have tried rebooting my phone many times but it keeps on taking me back to the software update page. I am currently unable to access anything on my blackberry device.

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BB Bold :: 9900 Extremely Slow After OS Update?

Sep 13, 2012

I updated the OS on my Bold 9900 to 7.1 Bundle 1149 (v. Platform and it's now extremely slow. The phone does not react quickly and it takes up to an hour to restart after battery pull.

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BB Bold :: Loss Of Maps After Update 9900?

May 12, 2012

Yesterday I updated by 9900 to 7.1.0 bundle 1149. I'm on Vodafone UK.

Since doing so the Map icon has dissapeared from my phone and on searching can't be found anywhere. When I look in my applications (installed and de-installed) it isn't there either. I've looked on app world to see if I could find it there to re-download, but can't find it there either.

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BB Bold :: 9900 Wireless Software Update

Nov 29, 2011

i can't update my BB sofware with PC (my BB won't connect to BB desktop software - i checked every posibility to connect (USB, Windows) - and i want to update my software using wireless.

my software version: v7.0.0.296, Platform

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BB Bold :: 9900 Has Frozen At 8% While Doing A Software Update

Oct 31, 2012

my 9900 bold has froze at 8% while doing a software update, its been like this for about 5 hours

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BB Bold :: 9900 Stuck On Backup During Update?

Dec 22, 2011

Tried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.

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BB Bold :: Display Pictures Can't Update On 9900?

Oct 6, 2012

I have upgrade my bbm to a new version. But I have trouble here. My display picture can't update, so all my friends can't see my picture (just blank like no photos). I use blackberry bold 9900 with OS 7.1Blackberry Messenger Version IndonesianBBM also can't connect to BBM connect like facebook, etc. It must failed when step 2 verifying to bbm. P

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BB Bold :: Can't Update 9900 To 7.1 (bundle 1310)

Sep 12, 2012

I get following error message whenever I try to update software of my device the application "help" cannot be loaded, because it requires following applications that are not

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BB Bold :: 9900 7.1.0 Update - Some Glitches For Sending?

Dec 1, 2012

After doing the upgrade this week, I notice there are some glitches. I can no longer send a photo to a BBM contact directly - Send to BBM group is an option, not BBM contact. I can attach a picture from BBM, but with small thumbnails it can be difficult.

Some of my apps like Popup, no longer work. Might be more..just slowly trying them out.

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BB Bold :: 9900 - After Last Update (7.1), Don't Have Arabic Language

May 6, 2012

I have BB Bold 9900, after i have the last update (7.1), i don't have any language in my mobile like Arabic Language, and its very important for me.

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BB Bold :: Wondering Latest Update For 9900

Mar 4, 2012

I'm wondering when the OS 7.1 update will be released for 9900 users on the Rogers network.

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