My device got bricked from updating. Got stuck at "Connecting to boot ROM". Device died, does not respond to anything, device manager says to change settings in computer control panel, followed the steps. Connecting and reconnecting device doesnt do anything, battery pull doesnt do anything, device manager can wake up the phone.
View 4 RepliesPhone worked fine for nearly 2 weeks and now it does not work anymore: when you insert battery the phone want comes on and the red led light keep flashing and screen is black nothing more...
We are trader and buy/sell many black berry models but never faced such situation before with any of the older models of Blackberry.
We have more than 100 customers return of Blackberry 9900 bricked, red light flashing.
Note to Mr. jakoby4204 (Moderator) donāt make my massage read only so i could not reply to you again!we were expecting your help rather than blocking our reply to you, also we went to [URL] but got no reply from RIM hence we decided to use this thinking someone has a solution for this because we are sure we are not the only one and maybe..maybe its bring s the attention of RIM and help all its customers
after my own iphone 3g was bricked after updating to ios4.02, now my wife's is too. i ended up having to do the update (restore) from another computer. my wife's update has been through her own computer, not any of mine, so no common issues were possible - except that apple has obviously fooked up! this is after a bricked update to 3.2.1 on my ipad which still has Internet issues and wifi intermittent troubles. i'm getting weary with apple.
View 15 Replies View RelatedToday i upgraded my iphone 4s to 7.1.2 and it bricked up at the end. This has never happened to me before on any upgrades. Problem is i can not turn off the phone to restore itĀ because the sleep/wake button does not work. I was using the assistive touch method to lock my phone. I tried restoring from backup in itunes but it says can not because it is locked with a passcode...
View 2 Replies View RelatedThe update provided new sources and new wallpapers, but when you tried to apply a new wallpaper, it froze for a little bit. When my phone did the respring, the home screen came up, and was froze. I couldn't lock it, or click on any app. Then, the screen went blank.
It literally won't do anything. When I connect it to itunes, my phone will make a sound as if it just plugged in (I have different sounds on my UI). I let it sync, but it still does nothing.Any help here? I'm desperate at this point, and almost hoping that it will let me restore, even if that does make it 4.0.2.
I have a iphone 3gs and clicked to upgrade to io5. Went through the wipe the phone process but when it goes to restore an load up the io5 its says error messages at the end. Everytime i connect it goes through the same process.I have disconnected antivirus and firewall ans still error messages. I have even loaded itunes onto a brand new laptop and tried to update and nothing but error messages after it "verifies" install. I am not getting to the stage to restore my phones apps and contacts - its just not loading my phone back to factory setting - i dotn really want the io5 now but want it back to working state!This had been for 3 days now.
Info:
iPhone 3GS (8GB), iOS 4.3.2, Updating to io5
I've brought my nokia c5-00 on 20th jan 2011.Today I was updating my phone to it's latest version, but the software update failed in mid showing error "connection lost with the device". And from that point phone dosen't starts. When i press the power button i.e the red button used to cut calls, it only vibrates a bit with no light on screen and switches itself off.I've tried everything to make it work like pressing the call, star and 3 button to hard reset it but it had no effect on it, my phone dosen't even starts for charging.Then after a failed long effort to restore my phone I decided to take it to the nokia care.I showed it to the nokia care representative and after examining the phone by pressing the power button she instantly asked me if it's a failed software update by pc. I said yes it's due to failed software update. Then she forwarded it to the technician to repair the phone.Now comes the shock.....The technician said that the software update is failed due to a [B]bend in PCB plate[/B] and he showed me the PCB. The bend in PCB is something like thisAnd here are the images of my phoneI want to know how can the PCB plate bend like this if there is not even a scratch on the phone. Nokia care technician had denied warranty due to the bend in the plate. Where lies my fault in this?I live in meerut and visited two nokia care centers1- Nokia care, baccha parkRemark- will charge 70% of the original price of the phone and will change the PCB plate.2- Nokia care, abu laneRemark- They said the phone can be fixed or cannot be fixed and will charge Rs 1500.
View 2 Replies View RelatedI agreed to give my old 1st gen iPhone to a friend of mine (as I've been on a 3G right now). I went and pulled it out of the storage shed, plugged it in, and booted it up. It came up just fine, prompting me to insert a SIM card (I had the phone unlocked).
Before giving it to him, I decided to update to the latest OS (which I had done on my 3G the week prior). So I plug it in to my MacBook, download the latest 3.1.3 update for the original iPhone through iTunes, run it through the latest version of Pwnage to get an ipsw, put the iPhone in restore mode, and update from the .ipsw.
I received an error, and the iPhone seems to have been bricked.Now, when turned on, it goes straight to DFU mode (showing a cable and the iTunes logo).When I try to update, the iPhone reboots at the "preparing iPhone" stage, and then iTunes errors out with:
"The iPhone "iPhone" could not be restored. An unknown error occurred (1611)."I have tried this from my MacBook, Hackintosh (which errored out with (2006)?), and Windows 7 PC. The first machine I tried it on was the MacBook.
I'm new to these forums, and to the BlackBerry, having had my 8310 for only a few months (through my company). My daughter, however, has had her 8310 Curve since last March, and she has had intermittent problems with it. She has had to have it replaced under warranty by AT&T twice. This last time, she discovered that her sounds had ceased her alarm did nothing when it went off. The sounds later returned mysteriously, but she decided that that was the last straw. She wanted to take it back to the AT&T warranty center to get it replaced again, but I suggested she attempt to upgrade her system first. My theory was, since the new software was released, it would make sense to upgrade. My company phone has been upgraded (OTA) with no problems, so I thought (silly me) it would be just as easy to do my daughter's Curve.
The first thing I did was go to her Options/Advanced Options screen to do a wireless upgrade. However, that option was not available on that screen. Odd, I thought her phone and mine are identical, and mine had the wireless upgrade option. So I came to these forums and looked for some assistance, and found the sticky at the top of the forum about the 4.5 software upgrade. I followed the link to the BlackBerry page that contained the download for the AT&T software (making sure I selected the AT&T multilanguage version of 4.5.0.182). I downloaded that version, but decided before launching it to use BlackBerry Desktop Manager instead. It dutifully reported that her Curve needed a software upgrade to 4.5.0.182, so I decided to attempt the upgrade over the USB connection. When it got to the point where it had backed up her phone and was ready to do the system backup prior to wiping it, the connection broke. Don't know why - I used the BB-supplied USB cable. So, the upgrade didn't happen that way. The next thing I did was launch the AT&T download that I had retrieved from the BB link. It dutifully installed the latest BB Desktop Manager (5.0.1, I think), then when I hooked her Curve up to the computer it once again reported that she needed a software upgrade. I elected to do the upgrade, and it went through the process again, backing up the Curve to my computer and getting ready to wipe. This time, it again broke the connection, but when I chose "Retry" it seemed to proceed as normal, erasing the device in preparation for upgrading. Now the fun begins. When the actual upgrade began, the device broke the connection again. I once again got the dialog box with the "Retry" and "Cancel" boxes, and clicked "Retry." But when I did that, the screen on the Curve went white and revealed an icon which I can only assume means, "No OS installed," along with the small number "507" underneath. The BB Desktop Manager appeared to be attempting to upgrade the software, but after leaving it setting like that all night there was no change in the status. So it is well and truly bricked.
My question now is, what is my recourse? Is there any possible way to recover this device (since the computer does not recognize it through the USB connection)? Do I simply need to take it back to AT&T and have them replace it (again)? And will the backup I did last night be restorable to the new BB (assuming they give her another Curve)? I hope to get some answers fairly quickly, because I'll be able to hear the eruption from here when she discovers her Curve is a paperweight. Thanks in advance for your help, and your availability for BlackBerry users.
SW ver 4.5.0.182 (platform 2.70.106)
Last night I was prompted by Ovi Suite to update the software on my phone and agreed - halfway through, the installation failed and now my E72 won't even power on. Windows 7 makes the 'device connected' sound when I plug it in through USB, but my E72 still refuses to turn on. I've tried connecting it to a computer running Windows XP but still no dice. I've done some reading and found there's a "3 finger deep reset" ('*', '3', and 'green phone' or 'caps lock', 'space', 'backspace' and 'power on') but none of these seem to be working for me.
View 2 Replies View RelatedWhile updating to the latest OS for the 9550 my phone just froze up with a code on the screen "Reload Software: 507". It was in the middle of the update when the pop-up on my computer said it could not connect. I hit retry about 5 times. I then did a battery pull but the error came back.
View 5 Replies View RelatedSo I tried to update my phone to Lollipop via your Companiom app but it failed and now I have bricked phone..I ve tried repair my phone, but it every single time hangs on same spot..
View 10 Replies View RelatedI tried to update nokia e71 phone to firmware 400.21.013 and it was unsuccessful. The phone will not turn on.
Is there any way to fix this by myself using PC + software or do I have to hand it in to Nokia Care?
My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
View 2 Replies View RelatedI have updated in the past and all was fine but 2 days ago i tried to back up and update using the BlackBerry desktop software and it gets about halfway through (to backing up sms messages) then it stops.
View 2 Replies View RelatedI have checked the topic for the OS for my Bold 9900, but unfortunately, my provider is not listed there (klarmobil in Germany). The current OS on it is 7.0.0.100 from Mail 2011. How can I get it updated?
View 1 Replies View RelatedI am on vacation, and for some reason just had to update my iPhone 4 to the new update 4.1. Well guess what, it will not update!!!!
My itunes is the latest one, so I even deleted itunes and re-installed it, restarted my computer and iPhone, then tried to restore it again. No go. At first itunes was giving me a 2002 error, now I believe it's something like 1004 error. What can I do? There is no apple store where I am located.
I have updated my Defy's software using the official Motorola Software Update software. The update process passed through but at the end the phone not booted.
The error message is the following:
Bootloader
09.10
Err:A5,69,35,00,27
Battery OK
OK to Program
Connect USB
Data Cable
I have even tried to reset with: Vol Down + Power + right down tap. But the small droid doesn't come up. Do I have to bring it to the service? I need my phone every day for work..
How often does the email update on the Bold 9900? I have a pop account and a Hotmail account.
View 1 Replies View RelatedWhile I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.
View 1 Replies View Relatedupdating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.
View 4 Replies View RelatedUpdate for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
View 1 Replies View RelatedI got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!
View 2 Replies View RelatedLast night I setup my phone to perform the new software update as I went to bed so that it would do it overnight. This morning? App error 602 and 603 with a white screen of death. When I turn the phone on it says backing up data (which I'm pretty sure it did completely last night), and it does not go progress... almost like there is no data to backup. I can't restore to factory defaults and I can't connect to the Desktop Manager for any period of time. I can't think of anything that I could do unless there was a way to restore the phone to factory defaults without the phone being turned on.
View 1 Replies View RelatedDear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform 5.0.0.735) UAE Du/Etisalat Carrier, i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..
View 3 Replies View RelatedMy wife has a Rogers Bold 9900 running version 7.0.0.261.She has tried to change her BBM status picture and her Blackberry shows the changed picture. However, none of her BBM contacts can see the changed picture.Her BBM version is 6.0.0.129.We have tried waiting for several days, soft resets, battery pulls, deleting BBM contacts and replacing them.She is a new Blackberry owner and has only 12 BBM contacts, none of which can see her updated status pictures. They can only see the BBM status picture she initially saved when she first started BBM.Interestingly enough, the text of her status messages are viewable as she changes the text. it is only the picture that won't update on her contacts BBM.
View 1 Replies View RelatedMy phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
View 1 Replies View Relatedmy blackberry bold 9900 appears to be frozen I assume as I started doing the software update since 2pm today and yet its still not finished? It has been 8hours now. It seems to have frozen on 14%. Now I have tried rebooting my phone many times but it keeps on taking me back to the software update page. I am currently unable to access anything on my blackberry device.
View 1 Replies View RelatedI updated the OS on my Bold 9900 to 7.1 Bundle 1149 (v.7.1.0.342 Platform 5.1.0.276) and it's now extremely slow. The phone does not react quickly and it takes up to an hour to restart after battery pull.
View 3 Replies View RelatedYesterday I updated by 9900 to 7.1.0 bundle 1149. I'm on Vodafone UK.
Since doing so the Map icon has dissapeared from my phone and on searching can't be found anywhere. When I look in my applications (installed and de-installed) it isn't there either. I've looked on app world to see if I could find it there to re-download, but can't find it there either.
i can't update my BB sofware with PC (my BB won't connect to BB desktop software - i checked every posibility to connect (USB, Windows) - and i want to update my software using wireless.
my software version: v7.0.0.296, Platform 5.0.0.496)
