i can't update my BB sofware with PC (my BB won't connect to BB desktop software - i checked every posibility to connect (USB, Windows) - and i want to update my software using wireless.
my software version: v7.0.0.296, Platform 5.0.0.496)
So my new Bold 9900 has arrived with complications, it still doesn't connect to Outlook Contacts or Calendar and the wi-fi whilst displayed at the top of the screen does not allow emails in or out?
Plugged my 9700 into desktop manager today & was prompted to update software, which I did. Device now at platform 5.1.0.175, app version: 5.0.0.862 on Vodafone UK. I've noticed that the 'wireless update' option is no longer there.
I started the wireless update last night before I went to sleep. It got to the restore process and has not moved. I tried a battery pull, I left the battery out for about 2 or 3 minutes. The phone itself is not frozen. It keeps pulling up the icon that lets you know it is TRYING to work, but no progress is being made. This being my third attempt at getting it to work by using a battery pull, It is stuck at 1% and has been trying to complete the update for 28 minutes.
I started out with the problem that I cannot use internet or receive text/bbm/emails on my phone. I called Bell's tech support, and they had me download the new OS (which I had) and if that didn't work, use the security wipe.So, I did that.Now that my bold 9700 has been reset to the factory settings, I am trying to add my hotmail account back onto it so I can add my bbm contacts. However, when I try to go to the "email set up" my ONLY option is to add a work email account with the BES. Not at all what I want.As a side note, I also noticed that the "wireless update" option is now missing from the options menu. Also, my bb browser goes to the Bell mobile portal instead of the old homepage. Not a major issue, but just noticed the differences.
My BB Bold 9700 has the wireless update icon (Black Circle with an arrow through it). Anyways, I click download and it looks for a wireless update for 2 seconds & then says there is no update. Plus, the icon won't go away.
My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
I have updated in the past and all was fine but 2 days ago i tried to back up and update using the BlackBerry desktop software and it gets about halfway through (to backing up sms messages) then it stops.
I have checked the topic for the OS for my Bold 9900, but unfortunately, my provider is not listed there (klarmobil in Germany). The current OS on it is 7.0.0.100 from Mail 2011. How can I get it updated?
My device got bricked from updating. Got stuck at "Connecting to boot ROM". Device died, does not respond to anything, device manager says to change settings in computer control panel, followed the steps. Connecting and reconnecting device doesnt do anything, battery pull doesnt do anything, device manager can wake up the phone.
While I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.
updating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.
Update for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
I got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!
Last night I setup my phone to perform the new software update as I went to bed so that it would do it overnight. This morning? App error 602 and 603 with a white screen of death. When I turn the phone on it says backing up data (which I'm pretty sure it did completely last night), and it does not go progress... almost like there is no data to backup. I can't restore to factory defaults and I can't connect to the Desktop Manager for any period of time. I can't think of anything that I could do unless there was a way to restore the phone to factory defaults without the phone being turned on.
Dear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform 5.0.0.735) UAE Du/Etisalat Carrier, i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..
My wife has a Rogers Bold 9900 running version 7.0.0.261.She has tried to change her BBM status picture and her Blackberry shows the changed picture. However, none of her BBM contacts can see the changed picture.Her BBM version is 6.0.0.129.We have tried waiting for several days, soft resets, battery pulls, deleting BBM contacts and replacing them.She is a new Blackberry owner and has only 12 BBM contacts, none of which can see her updated status pictures. They can only see the BBM status picture she initially saved when she first started BBM.Interestingly enough, the text of her status messages are viewable as she changes the text. it is only the picture that won't update on her contacts BBM.
My phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
my blackberry bold 9900 appears to be frozen I assume as I started doing the software update since 2pm today and yet its still not finished? It has been 8hours now. It seems to have frozen on 14%. Now I have tried rebooting my phone many times but it keeps on taking me back to the software update page. I am currently unable to access anything on my blackberry device.
I updated the OS on my Bold 9900 to 7.1 Bundle 1149 (v.7.1.0.342 Platform 5.1.0.276) and it's now extremely slow. The phone does not react quickly and it takes up to an hour to restart after battery pull.
Yesterday I updated by 9900 to 7.1.0 bundle 1149. I'm on Vodafone UK.
Since doing so the Map icon has dissapeared from my phone and on searching can't be found anywhere. When I look in my applications (installed and de-installed) it isn't there either. I've looked on app world to see if I could find it there to re-download, but can't find it there either.
Tried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
I have upgrade my bbm to a new version. But I have trouble here. My display picture can't update, so all my friends can't see my picture (just blank like no photos). I use blackberry bold 9900 with OS 7.1Blackberry Messenger Version 6.2.0.56Country IndonesianBBM also can't connect to BBM connect like facebook, etc. It must failed when step 2 verifying to bbm. P
I get following error message whenever I try to update software of my device the application "help" cannot be loaded, because it requires following applications that are not available:net.rim.java.browser?
After doing the upgrade this week, I notice there are some glitches. I can no longer send a photo to a BBM contact directly - Send to BBM group is an option, not BBM contact. I can attach a picture from BBM, but with small thumbnails it can be difficult.
Some of my apps like Popup, no longer work. Might be more..just slowly trying them out.
I did an update on my BB (worst decision ever) and now it is frozen on social feeds. The overall backup progress is at 6% and will not move at all.This is my business phone and it needs to work ASAP.I'm completely annoyed (though not surprised) that this has happened. The phone will not connect to the computer so I'm basically stuck with whatever I can do via the phone. I've removed the battery three times already and the same thing happens.