Dear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform 5.0.0.735) UAE Du/Etisalat Carrier, i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..
View 3 RepliesI recently updated to 7.0 bundle 2395 but the battery life seems worsen it droped like 40% in just 3 or 4 hours but it just in the standby mode and I did't use it at all so is there a problem with my battery?
View 1 Replies View RelatedI get following error message whenever I try to update software of my device the application "help" cannot be loaded, because it requires following applications that are not available:net.rim.java.browser?
View 6 Replies View RelatedI just updated my 9900 to bundle 1672 from 14xx which came factory installed using the desktop manager. This resulted in the loss of ALL third party apps and some BB apps! Of course, as recommended I did a backup before the update and the desktop manager restored from the backup. Despite this, none of my apps followed.
Lost App World and the compass app. The compass app I can't find again. App World was an easy fix through BB's website. Once I got App World I could download all the apps I have bought from My World. However, some of them require registration (haven't heard back from these companies yet) and I lost all my entries and settings in these apps!
I lost all third party apps that came pre-installed that I haven't downloaded from App World, like Wikitude, Facebook, Google Talk, MSN, and so on.Has this happened to anyone else? Why did this happen? Shouldn't backups also back up all the apps? What went wrong??
I recently updated my Bold 9700 (on T-Mobile) to OS 6.0 via a manual download beacuse when ever i try updating with my desktop software or device software they get to module 394 of 501 and it stops downloading. now i have deleted all loader cache and history and tried again and got the same result. i am using a dongle to download the update on my laptop and wondered if that could cause a problem. i downloaded 6.0 manually off another website but i was bundle 1879 and still requires an update to bundle 2534.
View 2 Replies View RelatedI have update software bold 9780 to 6.0.0.863 and now I can't opened excel,words,ppt,how can I back to previous os 6.0 bundle 2115?or what can I do to opened excel,etc again?
View 9 Replies View RelatedAfter updating to 2647, I can't find the password keeper, doc , PDF and spread sheet in the applications folder. Those applications are really important to me and I don't know what is the problem, is it the new software doesn't have those applications or some kind of an error during the installation of the software.I really need those apps ,degrade to the previous version or reinstall the same version again.But I don't know how to do the both. step by step instruction from where to download the so and how to install it to the phone.
View 2 Replies View RelatedI recently updated my torch 9800. The Bb desktop successfully dowloaded all the modules. Bet when it automatically rebooted, it hangs halfway and received an error that the PC cannot communicate with the BB because of the obvious reason.
I had no choice but to disconnect the BB from the PC and remove the battery and back so it can boot properly.
It seems to be working properly with the previous software (not the 2475) I hope the download did not do anything to make it work improperly.
for sure blackberry tested this update before giving it to consumers but I am just wondering why this issue happened.
I just updated my bb to the newest bundle. However all my languages have changed, I have korean thai, and bahasa indonesia. The update deleted english, french, and spanish. How can I add them back into the language section?
View 1 Replies View RelatedMy son received message this morning on his phone saying it needed updating, he started the update. It is only on 13% now, saying it is backing up his data. Has said this now for 11 hrs. We can't do anything with the phone, it wont go off this screen. We've tried taking battery out an restarting phone but when it comes back on the same screen comes on again.
View 2 Replies View RelatedI saw that there is an update to the software for my new Torch, and I tried updating the other day and did the same as a few other people I've seen on the forums, namely freezing after the phone reboots and the desktop software telling me that it can't connect to the phone.
1. Is it worth trying to make the update work? What has been changed and/or optimized between the 2 bundles?
2. Would anyone be able to give me some advice on updating the software (if it's worth it), so it doesn't end up freezing halfway through again.
Given that problems are routinely experienced doing any BlackBerry device or desktop manager updates, has anyone installed this update and if so, has it created problems? And if there are problems, what are they?
View 1 Replies View RelatedMy Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
View 2 Replies View RelatedI have updated in the past and all was fine but 2 days ago i tried to back up and update using the BlackBerry desktop software and it gets about halfway through (to backing up sms messages) then it stops.
View 2 Replies View RelatedI have checked the topic for the OS for my Bold 9900, but unfortunately, my provider is not listed there (klarmobil in Germany). The current OS on it is 7.0.0.100 from Mail 2011. How can I get it updated?
View 1 Replies View RelatedI have a message asking me to Install the Version 7.1.0 Bundle 1133 software update. Priority: Critical. 95.4MB. It says it will take 2 hours with no phone use. That's fine, so I've clicked it to do it's thing, and nothing really happens, apart from it "Verifying update..." and occasionally the little clock face pops up on top of it. Then my phone just goes dark and restarts. On restartating it displays the following message "Uncaught exception: no application instance".My mobile is not plugged into my laptop during this process.I have deleted applications like facebook and whatsapp from my phone to give it more MBs of space. Why won't it work?
View 1 Replies View RelatedI tried to update my BB torch 9860 using OTA from 7.1 bundle 1149 up to 7.1 bundle 2016. After update was successfully finished, I noticed that the screen on BB has changed. All icons became very small or missing. The phone is working, I can accept calls, but cannot dial because cannot access the dial pad. I've tried to downgrade to the previous version, and after successful downgrade, at least that what's was written, the problem persist. If I try to access some applications the screen shows: uncaught exception: Bitmap invalid (null). I cannot access Application management. The phone constantly get stuck on one screen for a long time....
View 2 Replies View RelatedI'm getting a General Service Error after the OS 6 updation 2949. Do i need to re-install my Device Software ?
View 1 Replies View RelatedMy device got bricked from updating. Got stuck at "Connecting to boot ROM". Device died, does not respond to anything, device manager says to change settings in computer control panel, followed the steps. Connecting and reconnecting device doesnt do anything, battery pull doesnt do anything, device manager can wake up the phone.
View 4 Replies View RelatedHow often does the email update on the Bold 9900? I have a pop account and a Hotmail account.
View 1 Replies View RelatedWhile I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.
View 1 Replies View Relatedupdating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.
View 4 Replies View RelatedUpdate for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
View 1 Replies View RelatedI've bought a Torch 9810, and when I connected it to my Desktop Sotware it suggested an update (software 7, bundle 2024).
After that, my battery runs out / drains. All apps are closed properly and wifi and bluetooth off.
Running version 6.0 Bundle 695 and tried to update to 6.0 Bundle 2342. Update hangs at "downloaded modules 429" and stops. Eventually, the update fails due to an internet connection failure and asks to retry. Tried using the desktop software to update and the BB website update. Both failed multiple times at the same point in the process.
View 8 Replies View RelatedI got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!
View 2 Replies View RelatedLast night I setup my phone to perform the new software update as I went to bed so that it would do it overnight. This morning? App error 602 and 603 with a white screen of death. When I turn the phone on it says backing up data (which I'm pretty sure it did completely last night), and it does not go progress... almost like there is no data to backup. I can't restore to factory defaults and I can't connect to the Desktop Manager for any period of time. I can't think of anything that I could do unless there was a way to restore the phone to factory defaults without the phone being turned on.
View 1 Replies View RelatedMy wife has a Rogers Bold 9900 running version 7.0.0.261.She has tried to change her BBM status picture and her Blackberry shows the changed picture. However, none of her BBM contacts can see the changed picture.Her BBM version is 6.0.0.129.We have tried waiting for several days, soft resets, battery pulls, deleting BBM contacts and replacing them.She is a new Blackberry owner and has only 12 BBM contacts, none of which can see her updated status pictures. They can only see the BBM status picture she initially saved when she first started BBM.Interestingly enough, the text of her status messages are viewable as she changes the text. it is only the picture that won't update on her contacts BBM.
View 1 Replies View RelatedMy phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
View 1 Replies View Relatedmy blackberry bold 9900 appears to be frozen I assume as I started doing the software update since 2pm today and yet its still not finished? It has been 8hours now. It seems to have frozen on 14%. Now I have tried rebooting my phone many times but it keeps on taking me back to the software update page. I am currently unable to access anything on my blackberry device.
View 1 Replies View RelatedI updated the OS on my Bold 9900 to 7.1 Bundle 1149 (v.7.1.0.342 Platform 5.1.0.276) and it's now extremely slow. The phone does not react quickly and it takes up to an hour to restart after battery pull.
View 3 Replies View Related