BB Bold :: BBM Status Picture Won't Update - 9900
Sep 26, 2011
My wife has a Rogers Bold 9900 running version 7.0.0.261.She has tried to change her BBM status picture and her Blackberry shows the changed picture. However, none of her BBM contacts can see the changed picture.Her BBM version is 6.0.0.129.We have tried waiting for several days, soft resets, battery pulls, deleting BBM contacts and replacing them.She is a new Blackberry owner and has only 12 BBM contacts, none of which can see her updated status pictures. They can only see the BBM status picture she initially saved when she first started BBM.Interestingly enough, the text of her status messages are viewable as she changes the text. it is only the picture that won't update on her contacts BBM.
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Oct 7, 2011
I am using a BB Bold 9900 since about a month and I am having issues with my BBM since a few days. My status and personal message both do not update in my contacts list.I uninstalled and re-installed BBM 2 times already to no avail.Giving up, I decided to do a complete device wipe hoping it would work but that didnt work either.What can I do so that my status and personal message will update for my contacts?I have below 100 contacts BBM version: 6.0.0.129...BB OS 7
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Mar 13, 2012
Hi,I have an issue with my 9900 as it reads invalid sim and the network status is blocked.I had a relation residing in the USA buy it for me.it's a branded T mobile phone which she supposedly paid for the unlock and apparently she had exceeded the number of unlock code trials with a wrong unlock code.
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Nov 19, 2011
I can't hide my pictures from Media Folder. If I go to properties, Hide Button is inactive.
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Jan 8, 2012
I can't send pictures taken from my new BB Bold 9900 to my desktop, it kept saying "File Transfer Failed to find service." But I can send files, without any problems, from my desktop to my phone.
I am a new BlackBerry user so I don't know if I', doing something wrong.
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Oct 22, 2011
On my bold 9900. My bbm display picture doesn't show up. Other peoples phones and when update my status it doesn't show up until days later, also, my messages often don't send, the little red clock just shows up.
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Jun 10, 2012
I'm not receiving status updates for some of my contacts but they are clearly still on my contact list?
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Nov 9, 2010
I can't change status and status message? why?
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Aug 27, 2012
I was upgrade my blackberry device software 9930 to 7.1.0.649, after restore all data, all my bbm contact avatar disappears, it will appears after change avatars (it's okay & no problem) but I can't update my display picture. I was change avatars, crop and save more than more but still won't update, and I ask to my friend, he/she said: your bbm display picture not update from 1 weeks ago. I tried to fix this issues but still not work, this is what I have tried:
1. Host Routing Table & Battery Pull
2. Delete & Reinstalling my BBM, Downgrade & Upgrade
3. Reinstalling & Downgrade my Device software / OS
4. Send Service Book
5. Delete my bbm data from blackberry desktop software and restore it
6. Security Wipe & Restore it again
7. Run Diagnostics Test and got this result: ......
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Aug 29, 2011
My bbm display picture doesn't update, regardless of how many times I change it .. I have the latest BBM 6.0.0.129 .. Also, my contacts have to change their display picture so it can appear to me, if they don't then it's just as if they don't have a picture!
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Mar 31, 2012
My Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
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Nov 19, 2011
I have updated in the past and all was fine but 2 days ago i tried to back up and update using the BlackBerry desktop software and it gets about halfway through (to backing up sms messages) then it stops.
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Jan 9, 2012
I have checked the topic for the OS for my Bold 9900, but unfortunately, my provider is not listed there (klarmobil in Germany). The current OS on it is 7.0.0.100 from Mail 2011. How can I get it updated?
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Jun 16, 2010
My device got bricked from updating. Got stuck at "Connecting to boot ROM". Device died, does not respond to anything, device manager says to change settings in computer control panel, followed the steps. Connecting and reconnecting device doesnt do anything, battery pull doesnt do anything, device manager can wake up the phone.
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Mar 16, 2012
How often does the email update on the Bold 9900? I have a pop account and a Hotmail account.
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Jul 18, 2012
While I've seen the release of the software online, my software update shows the message: "your blackberry is up to date" while my software version is 7.0.0 bundle 1346. I have sent the device to the dealer, tried online solutions and couldn't do it. The bizarre thing is that others having the same device are able to update to 7.1 while I can't.
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Jan 17, 2012
updating of software, tried to update my software for my BB9900 and it hangs at the restore area where it says Database: Handheld key store. What do I do? I'm not sure if I should plug it out.
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May 24, 2012
Update for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
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May 26, 2012
I got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!
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Nov 13, 2012
Last night I setup my phone to perform the new software update as I went to bed so that it would do it overnight. This morning? App error 602 and 603 with a white screen of death. When I turn the phone on it says backing up data (which I'm pretty sure it did completely last night), and it does not go progress... almost like there is no data to backup. I can't restore to factory defaults and I can't connect to the Desktop Manager for any period of time. I can't think of anything that I could do unless there was a way to restore the phone to factory defaults without the phone being turned on.
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Jul 8, 2012
Dear Gurus I have very big problem with my BB 9900 current version 7.0 Bundle 2395 (v7.0.0.579, Platform 5.0.0.735) UAE Du/Etisalat Carrier, i canot update to )S 7.1 there is no available update in desktop manager also downloaded firmware from carrier install manually used jl comander , crackutil, load tru aploader remove vendor all hidden files same issue. why there is no available 7.1update for my BB..
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Dec 3, 2012
My phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
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Aug 28, 2012
my blackberry bold 9900 appears to be frozen I assume as I started doing the software update since 2pm today and yet its still not finished? It has been 8hours now. It seems to have frozen on 14%. Now I have tried rebooting my phone many times but it keeps on taking me back to the software update page. I am currently unable to access anything on my blackberry device.
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Sep 13, 2012
I updated the OS on my Bold 9900 to 7.1 Bundle 1149 (v.7.1.0.342 Platform 5.1.0.276) and it's now extremely slow. The phone does not react quickly and it takes up to an hour to restart after battery pull.
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May 12, 2012
Yesterday I updated by 9900 to 7.1.0 bundle 1149. I'm on Vodafone UK.
Since doing so the Map icon has dissapeared from my phone and on searching can't be found anywhere. When I look in my applications (installed and de-installed) it isn't there either. I've looked on app world to see if I could find it there to re-download, but can't find it there either.
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Nov 29, 2011
i can't update my BB sofware with PC (my BB won't connect to BB desktop software - i checked every posibility to connect (USB, Windows) - and i want to update my software using wireless.
my software version: v7.0.0.296, Platform 5.0.0.496)
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Oct 31, 2012
my 9900 bold has froze at 8% while doing a software update, its been like this for about 5 hours
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Dec 22, 2011
Tried running the new software update and all seemed to go fine at first, but now the 'overall backup progress' bar has been dead at 9% for a while and the 'social feeds' above has been stuck on 0% for the same amount of time. Ive tried rebooting but whenever i do this, the update starts up again and gets to the same point before stopping again.
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Oct 6, 2012
I have upgrade my bbm to a new version. But I have trouble here. My display picture can't update, so all my friends can't see my picture (just blank like no photos). I use blackberry bold 9900 with OS 7.1Blackberry Messenger Version 6.2.0.56Country IndonesianBBM also can't connect to BBM connect like facebook, etc. It must failed when step 2 verifying to bbm. P
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Sep 12, 2012
I get following error message whenever I try to update software of my device the application "help" cannot be loaded, because it requires following applications that are not available:net.rim.java.browser?
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Dec 1, 2012
After doing the upgrade this week, I notice there are some glitches. I can no longer send a photo to a BBM contact directly - Send to BBM group is an option, not BBM contact. I can attach a picture from BBM, but with small thumbnails it can be difficult.
Some of my apps like Popup, no longer work. Might be more..just slowly trying them out.
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