Eseries / Communicators :: E72 Bricked After Software Update
Aug 22, 2011
Last night I was prompted by Ovi Suite to update the software on my phone and agreed - halfway through, the installation failed and now my E72 won't even power on. Windows 7 makes the 'device connected' sound when I plug it in through USB, but my E72 still refuses to turn on. I've tried connecting it to a computer running Windows XP but still no dice. I've done some reading and found there's a "3 finger deep reset" ('*', '3', and 'green phone' or 'caps lock', 'space', 'backspace' and 'power on') but none of these seem to be working for me.
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Jan 20, 2010
I tried to update nokia e71 phone to firmware 400.21.013 and it was unsuccessful. The phone will not turn on.
Is there any way to fix this by myself using PC + software or do I have to hand it in to Nokia Care?
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Feb 16, 2011
i plugged the phone into update it and it got about half way thru and lost the usb connection and bricked the phone . ive tried hard reset and nothing . all i get is a red light and the vibrate when u push the on button .
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Jul 16, 2011
I have an E52, when i updated to V:054 it freezes or goes slow some times.I would really like to update to V:0.71, but I can't because OVI and the phone both say V:054 it the latest.
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Aug 4, 2010
How to update my E71? I tried pressing *#0000# and nothing happens after that, does that mean my software version is up to date? I also have an issue in accessing my Gallary. It takes hell amoutn of time to access my images and videos.
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Oct 5, 2011
44.008 was released around January 2011. This summer, along with the Anna updates for newer devices, e72 updates were also announced featuring browser improvements..?
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Jun 27, 2011
my nokia E5-00 don't start any download and don't run any update but i can browse on the internet
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Feb 13, 2012
I am updating my E7 with nokia belle with the nokia suite on my pc when i connect my phone i have the "phone info and tools " always in the status "updating" so i can't sync. or update my E7 with Belle because the suite is always stating busy and i couldn't turn off the update.
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Jan 6, 2010
I've tried to update the software (maps 3.1 + Python2.0) on my E52 via the software updater on both the phone itself and the Nokia PC Suite but it doesn't want to do it, despite the fact that I have 14GB (!) free memory on the sd card and also sufficient internal memory. It gives the message: 'Not enough memory for update. Delete soms data and try again.'
I have the latest firmware update. Does anyone know a fix?
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Nov 13, 2012
I got my E7 second hand so there is no warrenty as it ran out alreadyI can't seem to update it using ovi suiteThe version now is 022.014It always get the latest update notice when i know it is still annaAny ideas?I really don't have the spare cash to do the updates at nokia care
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Mar 3, 2011
I updated my E72 S/w and Firmware to version 052.xxx (don remeber the exact code). I updated through the Nokia PC Suite application (S/W Updater). After the update my phone is not switching On.
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Jul 2, 2011
Done a few of these now on my E72 so thought it would be plain sailing. Wrong. The process obviously froze, I gave it plenty of time. The screen said if necessary remove battery etc and reconnect USB lead which is what I did.The phone is now dead other than vibrating as you turn it on. I've tried a hard reset by holding shift, space and backspace while powering up but nothing (other than the vibrate).
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Aug 9, 2010
i want to update my nokia e75 via usb cable. actual firmware is 110.48.125 new firmware is 202.12.01
i tried it with *#0000#
look for updates
...
connection failed...
i have tried it even over ovi suite and nokia pc suite. firmware is downloaded to my pc. but during installation, i get following report; installation failed, check usb cable ....
if i transfer videos or pictures over ovi suite or nokia pc suite, i don"t have any problems. it"s working perfekt without breaking
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Apr 30, 2011
I have a E72 device, however for the last Flash update to version 10 I cannot watch videos, it states that it's not supported. How can I update it?
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Aug 29, 2011
I tried to update my e7 to Anna but my ovi suite doesnt show any update available.i tried using nokia software updater and that also doest not show any update available.
I had another e7 two weeks ago which detected the update and afte updating it it stoped charging and hence i had to return it to where i bought it from, now i got a new e7 and no updates are available for this e7.
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Sep 26, 2011
E72-1 using the ovi suite to upgrade.During upgrading my PC and HP suddenly hang and shutdown..when try to reconnect again but failed..and i cant on my phone..my pc cannot detect the phone anymore when i using the cable ..
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May 16, 2011
I'm still using PR 1.0 SW 013.016, because it tells me that my device is up to date.
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Nov 7, 2010
i recently brought a Nokia E5 and i was using facebook application when i got message that new version is available, when i click on that it started updating but suddenly my net was hang , then i restart my phone, and when i open facebook it says file corrupted , does any one know how to reload the facebook application again .
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Apr 9, 2012
I have installed Nokia Suite 3.3.89 and checked for software updates. I have Symbian Anna 025.007 installed and it says there are no updates available. Well I know there are as Belle is available.
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Oct 25, 2011
I've updated my Nokia E6 to the latest firmware, but after i updated it i got error in texting. When i got more then 300 text in my inbox, phone is starting to make me crayzz I sent a text but it doesnt show it in chats. Its looks in sending, but i already send it.I regretted to update my phone !
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Feb 22, 2012
Had a notification that a newer version of Nokia / OVI store was available today (22/02/12 Ver. Ovistore_32prdSrv_1_22_014.sisx) so I downloaded and installed it.It stores cache on the phone memory in a directory imagecache/Juniper and is full of all the icon pictures of apps on the nokia store.so the phone memory is filling up.
EVEN WORSE.If I go into my pictures gallery they are all being displayed there!!!
Can't find any of my own photo's because all these stupid icons/pictures from the store!
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Feb 11, 2012
I had recently updated my phone with the belle update,i have had the update for slightly over 2 days. This morning at around 6am the phone was beeping or something so i put it on charge, i was too tired to realize the kind of sound it was so i put it on charge and went back to sleep and found it off later on, i tried hard resetting it, putting it on charge, but it won't come on.I lost connection to my phone during the installation of the update but after doing the the installation process it worked fine)
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Mar 4, 2011
I've been using my e72 for more than a year and had regular update of firmware from time to time. But recently i found it from the website that there are new firmware release on october and i try to update but it always stated that my software are the latest and there were no new updates for my phone. I had double checked that the software I'm using in 051.018 and I had checked the website saying the latest current firmware for e72 is 052.005 which came out on October, 2 months after the release of 051.018.
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Dec 19, 2011
I have problem with my phone, a nokia E71. I have up date it with the latest software. The problem is, with the restore. I have done a full restore, but all the sms has gone. Why they don't restore my sms?
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Aug 5, 2012
I got Nokia E6 with Symbian Anna on it (product code 059D5R0), installed Nokia Suite (3.4, then 3.5 beta), restarted Nokia Suite several times, I just can't see Belle in the list of available updates. There was a video called "belle_promo" but nothing else.
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May 27, 2011
I have a Nokia E71 Condition Handset Just Try to Update software with NOKIA Software Updater Update running with Slow Internet Connectivity Last time of updating Internet is Disconnected and my handset is now Dead When Switch on just Vibrate and a black Screen appear What can I do?
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Apr 2, 2011
I updated firmware to 054.003 but now I cannot add access points for wap/mms/internet! The setup wizard only gives me the option to add an email address only...before update I could get operator settings which is not the case now.
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Mar 17, 2012
Just updated my E6 to belle, I waited for update to be available in Slovenia. Now I have nice phone, not a smart phone. I did reset the phone several times.
Now I have problems:
1. connecting to WIFI, my phone finds my wifi network, I can connect to it, but soon the connection is lost and when I try to connect again - it finds the same network - market as unknown, (it does not remember the wepkey,
2. browsing the internet - problem because loosing connection to wifi network.
3. setting gmail only through wifi - I can set it up, when trying to download any mails, I get a notice- mobile connection is unavailable, but I cannot set it to connect via wifi - as I had it set with Anna.
4. connection settings for phone and apps - I have less settings, cannot set it as I could with Anna.
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May 23, 2010
I just update my Ovi Maps to the latest version - v3.04. But now when i open the Maps application, the phone will crash and restart itself.
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Apr 1, 2012
I tried to update my E71, first on the platform of Nokia Ovi Suite and later on Nokia Suite, but I always got the error:12071 when the progress went to install software stage. Does everyone know what is going wrong? I did the update following the steps.I saw some other people have also ever met this problem. Nokia Software Updater was suggested as a solution. However, this part should have been included in the Nokia Suite already (correct me if I am wrong as I cannot find this package on Nokia website).
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Nov 29, 2011
Post update version081.003, all my emails have stopped working. Also i am unable to setup any new email account. a message pops up showing- "unable to create mailbox". i have also done the hard reset and restore factory settings,still no success. its very sad to see nokia updates tend to create more problems then solving them. is there any way to install the previous software version?
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