Eseries / Communicators :: Ovi Suite Bricked The E72?
Feb 16, 2011
i plugged the phone into update it and it got about half way thru and lost the usb connection and bricked the phone . ive tried hard reset and nothing . all i get is a red light and the vibrate when u push the on button .
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Aug 22, 2011
Last night I was prompted by Ovi Suite to update the software on my phone and agreed - halfway through, the installation failed and now my E72 won't even power on. Windows 7 makes the 'device connected' sound when I plug it in through USB, but my E72 still refuses to turn on. I've tried connecting it to a computer running Windows XP but still no dice. I've done some reading and found there's a "3 finger deep reset" ('*', '3', and 'green phone' or 'caps lock', 'space', 'backspace' and 'power on') but none of these seem to be working for me.
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Jan 20, 2010
I tried to update nokia e71 phone to firmware 400.21.013 and it was unsuccessful. The phone will not turn on.
Is there any way to fix this by myself using PC + software or do I have to hand it in to Nokia Care?
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Dec 29, 2011
alternative to PC Suite for managing an E63?
However much they dress up the software, it is one of the lamest pieces of mobile management software that one could come across. I'm happy to pay for an app that would make it easy to move documents (tex/MS/spreadsheets) onto the phone and generally manage it. I cannot believe that in 2012 (almost!) that a major phone manufacturer cannot put some decent software out there.And they think that everyone wants to use their Nokias for pictures and music? No wonder Apple, Samsung and co are creaming them.
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Mar 24, 2012
I just installed and tried the Picsel Smart Office for the Nokia E7-00.I am impressed. It is far faster than the Quickoffice. It also has a nice user interface.I spended 8 months thinking that Quickoffice was the best office suite for the E7.Too bad I did not learned that before.
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Nov 23, 2010
I have recently bought Nokia E5-00, so far the phone is just too great.
the only place where I went disappointed is the connectivity of the phone with Nokia PC suite. i have tried many billions time to connect, but i failed.
whenever i connect my phone to PC via cable, it asks me to connect via PC suite or mass storage or rest other option. when i hit PC suite, my computer start finding something and then all of sudden my phone ask again what way you want to connect your phone and again and again. its working perfectly fine if i hit Mass storage. it just the PC suite which aint connecting. i have tried it on my brother's computer but its coming up with same error.
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Mar 20, 2011
I have a new E7-00 and a PC running Vista. When I install Ovi suite and conect the phone then Ovi always says that the phone is not in PC suite (or Ovi suite) mode, but it is. I can never get beyond this which means Ovi doesn't link with the phone, I can't sync, and the phone is basically only any use as a paper weight. Nokia acknowledged a problem with the USB drivers for the E7 but offered no solution.
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Mar 24, 2011
E7-00 - simply perfect! - some different tech. aspects on my PC and my network environment doesn't allow the installation of OVI-Suite - I tried it, but without success. I'm able to arrange everything without OVI-Suite on the PC, contacts, mails, calendar and synch, just all I need using OVI on the web.
-> how I can backup/restore my phone settings direct to/from the USB accessible partition on the phone?
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Sep 8, 2011
I have a Nokia e71 and currently my screen is broken.I've since bought a new phone but would love to get all the messages I'd previously saved.My new phone can sync with the Nokia but only picked up the messages in the inbox/drafts, not the messages I had in my 'saved messages' / 'my folders' whatever its calledIf someone has access to a Nokia e71 it would be great if they would let me know (including how many clicks across, middle button etc as I will be doing this blind!) how to select all messages in my folders and copy them to the inbox.
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Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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Jul 17, 2011
I have an E5 and everytime i try to sync my phone with my laptop the messages on my memory card dont show. I dont have a problem with the music, pictures and videos that are on my memory card, they sync just fine but none of the messages show. I have many important messages that i need to keep.
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Jul 7, 2010
I recently bought E72 and tried my level best to connect to my laptop. The only reason I bought E72 is to connect to my laptop PC and get synchronized with Microsoft office. I went to Nokia europe and found a PC software but it never got loaded.
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Dec 2, 2011
I have installed Nokia suite 3.2.100 just now, but after updating when ever I want to connect to PC my Nokia E7it says"Device driver software installation failed".Till yestarday it was working fine with ovi suitebut this nokia suite definitely has some bug I guess. I tried to uninstall and then install the connectivity cable driver but the issue remains.
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Jul 20, 2012
I am testing the Office 2013 Preview and just realized that my calendars, contacts and notes are not updating via Nokia Suite. I currently have my hotmail account connected to Outlook via Exchanged Active Sync, therefore everything on Hotmail is getting updated but nothing via Nokia Suite.
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Dec 6, 2012
My problem is that I wanto to format my phone memory because theres some major issues with my phone Ofcourse i would like to create a backup with my contacts, messages , everything When i connect my Nokia E5-00 to my laptop using Usb Cable, the nokia pc suite cannot view my messages or my contacts or any calender entries.I tried backing them up, but the problem persists, pc suite cannot back them up, but can backup other items such as notes, gallery files, sttings..i also cannot synchronise my contacts from phone to pc i tried reinstalling the Pc support on my phone, i deleted the sms, contacts and mms ds plugins and reinstalled the support, it installs succesfully , but it wouldnt solve my problemModel: nokia e5-00Software version: 101.003version date: 27-jun-2012?
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Feb 12, 2012
I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
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Feb 7, 2012
I wanted to have ebuddy messenger in my phone but whenever I try to install it, I usually get the message "error while reading suite info".
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Apr 1, 2011
I am trying to install a software uodate on my E72 using Ovi Suite. I have not updated before. My phone is connected to my PC with a USB. I am using Windows XP. Ovi appears to have identified relevant updates and backed up the data on my phone. Ovi suite states that it is preparing to install. It has been like this for 4 hours. There is a warning not to disconnect the USB or switch off the phone or the phone may stop working. When I try to close Ovi suite it says it cannot be closed because it is busy. There is no option to cancel the install. My only options appear to be to shut down the PC or unplug the cable. Wish I had not started on this process.
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Mar 9, 2012
I have a small AVI video file (3.5MB) converted to mobile format (output profile reading "Mobile Phone MPEG-4 Movie..mp4") using Any Video Converter. With a view to copying the file to my E71 phone, I connected the phone to PC (Dell Studio 1558 system running W7 HP) via the USB (using the PC Siute mode in the first attempt and then the Mass Storage mode in my next attempt). I then proceeded to open the video file's shortcut menu and, in the Send To destinations, hit my phone's link that was being displayed as the E71 icon. But PC Suite reported inability to "copy the file". In the case of Mass Storage option too, the result was similar. Strangely, in several instances of my effort PC Suite was even found reporting that the "device has stopped responding or disconnected from PC" even though Suite's Home Page was showing my phone's icon as being in sync. s shortcut menu and, in the Send To destinations, hit my phone
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Feb 13, 2012
we have in family 3 phones Nokia E7-00 and now found that we can't update to Belle software, because is possible just through PC. Nokia suite is still not available for Apple users.For luck we are based in Edinburgh where Nokia have Nokia care store - with extremely fast and friendly support, they make the upgrade in few minutes for us free of charge. But the issue is we need to run 20km to the store....would be more easy do it by our self at home - if Nokia is able produce some kind of software make this possible. Im sure they must be many Apple users that use Nokia phones The E7-00 is very great phone with many futures and also durable - work in extremely low temperatures under -20C in Mountains.
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Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
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Jun 18, 2010
I used the Ovi suite to install the free maps on my E72 which work great but the software itself is very poorly written, too many bugs and problems so i would like to uninstall it and use the PC suite instead. can I now update my phone using the PC suite with it's updater software or do I have to now rely on the Ovi suite.
The reason I ask instead of having two pieces of software is i want to a Vista/XP (two machines) clean install followed by a Ghost DVD so the smaller image the better (plus i dont like to have **bleep** installed on my machine:-)
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Feb 24, 2011
I have bought a Nokia E71 from a friend and when trying to download something from the Ovi store it asks for my user name and password, but says my user name and password are wrong and won't connect. I am using the same ones I use to connect to Ovi on my computer and it accepts them OK. Could this be because the previous owner's user name and password have been stored somewhere on the phone and as a security measure it won't let me in with my user name and password?
Does anyone know what I can do to be able to log in to Ovi on my phone so that I can download an application? The one I want at the moment is Sports Tracker so that I can check how many miles I do when going for a walk. I could perhaps find it online and download straight from their website, but I do really need to be able to download things through Ovi if required.
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Jan 29, 2010
Can i tranfer data from PC suite to OVI Suite - I need transfer all data from Nokia 6230i to new Nokia 6303 classic, or how to do it?. N 6230i is not connectable to OVI suite!
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Apr 6, 2010
How can I make my nokia E71 sync back with PC Suite after I started using OVI Suite? I have a Nokia E71, and i was using Nokia PC Suite to sync it with my outlook 2007 it all worked fine, contacts, to do notes and calendar (i wasn't syncing mail cuase i use gmail), untill the new ovi suite came out and i decided to try it since It sounded better.turns out It really sucked this ovi suite!! one of the worst softwares I've ever used, it duplicated all of the appointments that had color categories in outlook 2007, it is dead slow to sync!!!(i mean reeeaaly slow), even tough the Suite integrates more stuff in to one place it has reduced funcionality to sync stuff with my phone, it offers less funtions, not to mention that the user interface sukcs (its poorly desingned, it takes long to accses stuff, it shows me stuff as if it was advertisement).PC suite was very simple but funcional, oviously i went back to pc suite, to my surprise i couldn't sync, pc suite & the phone would do as if they were syncing, but when i checked at the end it wouldn't sync stuff.
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Mar 2, 2011
My problem is, when the phone goes in an area where there's no service, the 3G icon shows up in the right top corner, but when I go back to the area that has service, the 3G icon won't go away and I can't make any calls nor receive. only solution is to turn off the phone and turn back on. can you help me about that, how I can receive service again without restarting the phone?
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Apr 8, 2012
my E6 seems to always show a 3G connection icon. I am not surfing the internet though and everything is set not to make connections. WiFi is priority 1.
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Mar 11, 2011
At some moment e72 just hanged. After rebooting all sms and email accouts lost. Notes are saved. No update was installed.
I tried to switch between phone and memory card in message saving settings - it did not helped.
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Feb 15, 2011
I have just compared E-63 and 5233 both the phones have same 2 mega pixel camera and also have same resolution of 1600*1200 and there is a huge difference between in there pictures which are clicked at the same time and location when i m seeing in the PC.
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Jul 25, 2011
can my E65-1 be unlocked as I now live in France and require to use French SFR sim and not my British Orange sim?
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Nov 25, 2011
I amusing E63 mobile phone. I am not been able to view the contacts in the mobile, so not been able to use the same. But when an incoming call comes in I do get the name resolution of the person calling and his mobile no which is stored in the contacts.I tried backing up the mobile and all the time the backup of contacts could not happened and besides Contacts rest all is backed up....
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