Eseries / Communicators :: E72 Software Update - OVI Suite Stuck On Preparing To Install
Apr 1, 2011
I am trying to install a software uodate on my E72 using Ovi Suite. I have not updated before. My phone is connected to my PC with a USB. I am using Windows XP. Ovi appears to have identified relevant updates and backed up the data on my phone. Ovi suite states that it is preparing to install. It has been like this for 4 hours. There is a warning not to disconnect the USB or switch off the phone or the phone may stop working. When I try to close Ovi suite it says it cannot be closed because it is busy. There is no option to cancel the install. My only options appear to be to shut down the PC or unplug the cable. Wish I had not started on this process.
View 4 Replies
ADVERTISEMENT
Feb 7, 2012
I wanted to have ebuddy messenger in my phone but whenever I try to install it, I usually get the message "error while reading suite info".
View 2 Replies
View Related
Dec 2, 2011
I have installed Nokia suite 3.2.100 just now, but after updating when ever I want to connect to PC my Nokia E7it says"Device driver software installation failed".Till yestarday it was working fine with ovi suitebut this nokia suite definitely has some bug I guess. I tried to uninstall and then install the connectivity cable driver but the issue remains.
View 2 Replies
View Related
Apr 4, 2015
Been trying to update my Z3 through pc companion for days now. The new lollipop update. Every time it gets stuck at 'preparing'.
View 7 Replies
View Related
Jan 28, 2015
I have tried several times to update my z3 to 23.4.a.1.200. When I connect via USB it tells me update is available but keeps sticking at preparing computer for update.
I have uninstalled and reinstalled pc companion 4 times. It sat on preparing for over 4 hours last try with no movement at all...
View 9 Replies
View Related
Feb 12, 2012
I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
View 4 Replies
View Related
Apr 8, 2010
I got my UDID on my account, went past the activation but, now for some strange reason, iTunes is saying "Preparing iPhone for software update", and has been saying that for about 15 minutes. I don't want to cancel it, because iRecovery didn't work the last time this happened to one of my devices, and I had to restore.
View 4 Replies
View Related
Jul 24, 2011
I have a problem with My Nokia E5.I tried to update it, All files downloaded successfully but when it reached "installing device software" (About 15 minutes total) it's stuck there for 2 hours!
View 3 Replies
View Related
Jul 7, 2011
after update my E72 to version 071.1004, I went to ovistore and had to update for a new version of ovistore.But got the message "install failed".so i can`t install the new version of Ovi-store.tried several things nothing worked.
View 4 Replies
View Related
Jul 9, 2011
when i visit Ovi Store on my E72 it says update,but update can not install. Maybe i have to delete present version on my phone but where is it installed?
View 4 Replies
View Related
Oct 25, 2011
I cannot download and install the Symbian Anna 1/2 update, always when I try it says that the download and install failed.Same happens if I try downloading via Nokia Ovi, Nokia Software Installer or directly via phone menu.The Symbian Anna 2/2 update was installed with no problems.I have updated the E7 software to version 022.014.It seems that the E7 works with no problems, but in the software updater it is said that Anna 1/2 should be installed.
View 2 Replies
View Related
Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
View 4 Replies
View Related
Mar 12, 2011
I can't install Nokia Ovi Store update on my Nokia E63. It always gives me an error message when it's trying to install the update.
View 2 Replies
View Related
Dec 29, 2011
alternative to PC Suite for managing an E63?
However much they dress up the software, it is one of the lamest pieces of mobile management software that one could come across. I'm happy to pay for an app that would make it easy to move documents (tex/MS/spreadsheets) onto the phone and generally manage it. I cannot believe that in 2012 (almost!) that a major phone manufacturer cannot put some decent software out there.And they think that everyone wants to use their Nokias for pictures and music? No wonder Apple, Samsung and co are creaming them.
View 1 Replies
View Related
Feb 16, 2011
i plugged the phone into update it and it got about half way thru and lost the usb connection and bricked the phone . ive tried hard reset and nothing . all i get is a red light and the vibrate when u push the on button .
View 1 Replies
View Related
Mar 24, 2012
I just installed and tried the Picsel Smart Office for the Nokia E7-00.I am impressed. It is far faster than the Quickoffice. It also has a nice user interface.I spended 8 months thinking that Quickoffice was the best office suite for the E7.Too bad I did not learned that before.
View 10 Replies
View Related
Nov 23, 2010
I have recently bought Nokia E5-00, so far the phone is just too great.
the only place where I went disappointed is the connectivity of the phone with Nokia PC suite. i have tried many billions time to connect, but i failed.
whenever i connect my phone to PC via cable, it asks me to connect via PC suite or mass storage or rest other option. when i hit PC suite, my computer start finding something and then all of sudden my phone ask again what way you want to connect your phone and again and again. its working perfectly fine if i hit Mass storage. it just the PC suite which aint connecting. i have tried it on my brother's computer but its coming up with same error.
View 7 Replies
View Related
Mar 20, 2011
I have a new E7-00 and a PC running Vista. When I install Ovi suite and conect the phone then Ovi always says that the phone is not in PC suite (or Ovi suite) mode, but it is. I can never get beyond this which means Ovi doesn't link with the phone, I can't sync, and the phone is basically only any use as a paper weight. Nokia acknowledged a problem with the USB drivers for the E7 but offered no solution.
View 4 Replies
View Related
Mar 24, 2011
E7-00 - simply perfect! - some different tech. aspects on my PC and my network environment doesn't allow the installation of OVI-Suite - I tried it, but without success. I'm able to arrange everything without OVI-Suite on the PC, contacts, mails, calendar and synch, just all I need using OVI on the web.
-> how I can backup/restore my phone settings direct to/from the USB accessible partition on the phone?
View 4 Replies
View Related
Sep 8, 2011
I have a Nokia e71 and currently my screen is broken.I've since bought a new phone but would love to get all the messages I'd previously saved.My new phone can sync with the Nokia but only picked up the messages in the inbox/drafts, not the messages I had in my 'saved messages' / 'my folders' whatever its calledIf someone has access to a Nokia e71 it would be great if they would let me know (including how many clicks across, middle button etc as I will be doing this blind!) how to select all messages in my folders and copy them to the inbox.
View 5 Replies
View Related
Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
View 5 Replies
View Related
Jul 17, 2011
I have an E5 and everytime i try to sync my phone with my laptop the messages on my memory card dont show. I dont have a problem with the music, pictures and videos that are on my memory card, they sync just fine but none of the messages show. I have many important messages that i need to keep.
View 1 Replies
View Related
Jul 7, 2010
I recently bought E72 and tried my level best to connect to my laptop. The only reason I bought E72 is to connect to my laptop PC and get synchronized with Microsoft office. I went to Nokia europe and found a PC software but it never got loaded.
View 2 Replies
View Related
Jul 20, 2012
I am testing the Office 2013 Preview and just realized that my calendars, contacts and notes are not updating via Nokia Suite. I currently have my hotmail account connected to Outlook via Exchanged Active Sync, therefore everything on Hotmail is getting updated but nothing via Nokia Suite.
View 8 Replies
View Related
Dec 6, 2012
My problem is that I wanto to format my phone memory because theres some major issues with my phone Ofcourse i would like to create a backup with my contacts, messages , everything When i connect my Nokia E5-00 to my laptop using Usb Cable, the nokia pc suite cannot view my messages or my contacts or any calender entries.I tried backing them up, but the problem persists, pc suite cannot back them up, but can backup other items such as notes, gallery files, sttings..i also cannot synchronise my contacts from phone to pc i tried reinstalling the Pc support on my phone, i deleted the sms, contacts and mms ds plugins and reinstalled the support, it installs succesfully , but it wouldnt solve my problemModel: nokia e5-00Software version: 101.003version date: 27-jun-2012?
View 3 Replies
View Related
Mar 9, 2012
I have a small AVI video file (3.5MB) converted to mobile format (output profile reading "Mobile Phone MPEG-4 Movie..mp4") using Any Video Converter. With a view to copying the file to my E71 phone, I connected the phone to PC (Dell Studio 1558 system running W7 HP) via the USB (using the PC Siute mode in the first attempt and then the Mass Storage mode in my next attempt). I then proceeded to open the video file's shortcut menu and, in the Send To destinations, hit my phone's link that was being displayed as the E71 icon. But PC Suite reported inability to "copy the file". In the case of Mass Storage option too, the result was similar. Strangely, in several instances of my effort PC Suite was even found reporting that the "device has stopped responding or disconnected from PC" even though Suite's Home Page was showing my phone's icon as being in sync. s shortcut menu and, in the Send To destinations, hit my phone
View 3 Replies
View Related
Feb 13, 2012
we have in family 3 phones Nokia E7-00 and now found that we can't update to Belle software, because is possible just through PC. Nokia suite is still not available for Apple users.For luck we are based in Edinburgh where Nokia have Nokia care store - with extremely fast and friendly support, they make the upgrade in few minutes for us free of charge. But the issue is we need to run 20km to the store....would be more easy do it by our self at home - if Nokia is able produce some kind of software make this possible. Im sure they must be many Apple users that use Nokia phones The E7-00 is very great phone with many futures and also durable - work in extremely low temperatures under -20C in Mountains.
View 3 Replies
View Related
Jul 16, 2010
I am a user of the Blackberry Desk Top Manager, running under Windows XP Service Pack 4.5. I recently downloaded the latest version of Desk Top Manager and I am getting the following error: - Flashing intermittently, whilst running the newly downloaded Desktop Manager - "Windows Installer Preparing to Install". I have removed the programme, downloaded it again from Blackberry's website and run my Windows updates to no available. I have now been advised that I must format my entire computer and reload Windows, which seems to be a rather onerous solution, as I have been using Blackberry's Synchronisation Programme for over a year successfully before this took place.
View 12 Replies
View Related
Feb 16, 2012
This morning (February 16, 2012), I downloaded the new synchronization software/software update for my Blackberry Bold 8520. Every time I try to synchronize, the software gets stuck at "Preparing synch preview." I have taken the battery out of the Blackberry, rebooted my computer and backed up settings to my computer.
View 5 Replies
View Related
Feb 14, 2012
I recently upgraded my Desktop Software to 7.0, and when I connected by Tour to sync it has been at the "Preparing sync preview" screen for about 40 minutes with the bar completely green. Is this a glitch with the new 7.0 software?
View 6 Replies
View Related
Nov 8, 2011
I tried to install several games on my nokia e72, but I can't. every time, i try to open jar or jad file to install game, it keeps showing "installing" for several minutes, but doesn't do anything at all. can you tell me what's wrong with it or how to fix this problem?
View 9 Replies
View Related
