Eseries / Communicators :: E72 Any Indication On Ovi Suite Program That It Is Connected
Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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Jul 19, 2011
I don't have any unread email or message but still I have a unread message blinking ..
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Nov 27, 2012
Have set up e-mail access on my E72-1 (updated with the latest Sofware and e-mail program) again after trying different methods to correct various imperfections). And now register that the e-mail program simply cuts sentences and words in e-mails I send from my PC. Sometimes the text is not displayed at all.
I send email from Thunderbird (v.17.0, released: November 20, 2012). And I've tried different settings for the format I send e-mails without success. When I send from a hotmail account or gmail account from the internet, there are no problems.
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Aug 31, 2011
Video call program like skype working on the E7 ? in the making or not anytime soon ?
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Dec 29, 2011
alternative to PC Suite for managing an E63?
However much they dress up the software, it is one of the lamest pieces of mobile management software that one could come across. I'm happy to pay for an app that would make it easy to move documents (tex/MS/spreadsheets) onto the phone and generally manage it. I cannot believe that in 2012 (almost!) that a major phone manufacturer cannot put some decent software out there.And they think that everyone wants to use their Nokias for pictures and music? No wonder Apple, Samsung and co are creaming them.
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Feb 16, 2011
i plugged the phone into update it and it got about half way thru and lost the usb connection and bricked the phone . ive tried hard reset and nothing . all i get is a red light and the vibrate when u push the on button .
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Mar 24, 2012
I just installed and tried the Picsel Smart Office for the Nokia E7-00.I am impressed. It is far faster than the Quickoffice. It also has a nice user interface.I spended 8 months thinking that Quickoffice was the best office suite for the E7.Too bad I did not learned that before.
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Nov 23, 2010
I have recently bought Nokia E5-00, so far the phone is just too great.
the only place where I went disappointed is the connectivity of the phone with Nokia PC suite. i have tried many billions time to connect, but i failed.
whenever i connect my phone to PC via cable, it asks me to connect via PC suite or mass storage or rest other option. when i hit PC suite, my computer start finding something and then all of sudden my phone ask again what way you want to connect your phone and again and again. its working perfectly fine if i hit Mass storage. it just the PC suite which aint connecting. i have tried it on my brother's computer but its coming up with same error.
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Mar 20, 2011
I have a new E7-00 and a PC running Vista. When I install Ovi suite and conect the phone then Ovi always says that the phone is not in PC suite (or Ovi suite) mode, but it is. I can never get beyond this which means Ovi doesn't link with the phone, I can't sync, and the phone is basically only any use as a paper weight. Nokia acknowledged a problem with the USB drivers for the E7 but offered no solution.
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Mar 24, 2011
E7-00 - simply perfect! - some different tech. aspects on my PC and my network environment doesn't allow the installation of OVI-Suite - I tried it, but without success. I'm able to arrange everything without OVI-Suite on the PC, contacts, mails, calendar and synch, just all I need using OVI on the web.
-> how I can backup/restore my phone settings direct to/from the USB accessible partition on the phone?
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Sep 8, 2011
I have a Nokia e71 and currently my screen is broken.I've since bought a new phone but would love to get all the messages I'd previously saved.My new phone can sync with the Nokia but only picked up the messages in the inbox/drafts, not the messages I had in my 'saved messages' / 'my folders' whatever its calledIf someone has access to a Nokia e71 it would be great if they would let me know (including how many clicks across, middle button etc as I will be doing this blind!) how to select all messages in my folders and copy them to the inbox.
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Jul 17, 2011
I have an E5 and everytime i try to sync my phone with my laptop the messages on my memory card dont show. I dont have a problem with the music, pictures and videos that are on my memory card, they sync just fine but none of the messages show. I have many important messages that i need to keep.
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Jul 7, 2010
I recently bought E72 and tried my level best to connect to my laptop. The only reason I bought E72 is to connect to my laptop PC and get synchronized with Microsoft office. I went to Nokia europe and found a PC software but it never got loaded.
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Dec 2, 2011
I have installed Nokia suite 3.2.100 just now, but after updating when ever I want to connect to PC my Nokia E7it says"Device driver software installation failed".Till yestarday it was working fine with ovi suitebut this nokia suite definitely has some bug I guess. I tried to uninstall and then install the connectivity cable driver but the issue remains.
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Nov 22, 2012
So what might be the problem, when trying start my phone, without usb cable, it goes on, but after 30 sec or so my phone try reboot itself and this loop continues over and over again.
Only way to start the phone that it will stay on, is using usb-cable connected to pc. When doing so, it start normally without crashing everytime. There is also problem with camera and flash. Both things don't work. Flash not even try start but when pushing the camera solution, it will try to start, but after a second it crashes.
Judging from the symptoms I think that there my might be some problem with starting procedures when phone is turned on. The phone maybe trying to check something like camera or flash and crashes doing so. But why this not happen when I have connected my phone with usb to pc? Why this way I can start my phone normally and start using it. I just have avoid to shut it again!
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Apr 22, 2011
I have an E75. Is there a way on any of the E-series phones to see what frequency you are connected to?
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Jul 20, 2012
I am testing the Office 2013 Preview and just realized that my calendars, contacts and notes are not updating via Nokia Suite. I currently have my hotmail account connected to Outlook via Exchanged Active Sync, therefore everything on Hotmail is getting updated but nothing via Nokia Suite.
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Dec 6, 2012
My problem is that I wanto to format my phone memory because theres some major issues with my phone Ofcourse i would like to create a backup with my contacts, messages , everything When i connect my Nokia E5-00 to my laptop using Usb Cable, the nokia pc suite cannot view my messages or my contacts or any calender entries.I tried backing them up, but the problem persists, pc suite cannot back them up, but can backup other items such as notes, gallery files, sttings..i also cannot synchronise my contacts from phone to pc i tried reinstalling the Pc support on my phone, i deleted the sms, contacts and mms ds plugins and reinstalled the support, it installs succesfully , but it wouldnt solve my problemModel: nokia e5-00Software version: 101.003version date: 27-jun-2012?
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Feb 12, 2012
I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
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Feb 7, 2012
I wanted to have ebuddy messenger in my phone but whenever I try to install it, I usually get the message "error while reading suite info".
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Apr 1, 2011
I am trying to install a software uodate on my E72 using Ovi Suite. I have not updated before. My phone is connected to my PC with a USB. I am using Windows XP. Ovi appears to have identified relevant updates and backed up the data on my phone. Ovi suite states that it is preparing to install. It has been like this for 4 hours. There is a warning not to disconnect the USB or switch off the phone or the phone may stop working. When I try to close Ovi suite it says it cannot be closed because it is busy. There is no option to cancel the install. My only options appear to be to shut down the PC or unplug the cable. Wish I had not started on this process.
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Mar 9, 2012
I have a small AVI video file (3.5MB) converted to mobile format (output profile reading "Mobile Phone MPEG-4 Movie..mp4") using Any Video Converter. With a view to copying the file to my E71 phone, I connected the phone to PC (Dell Studio 1558 system running W7 HP) via the USB (using the PC Siute mode in the first attempt and then the Mass Storage mode in my next attempt). I then proceeded to open the video file's shortcut menu and, in the Send To destinations, hit my phone's link that was being displayed as the E71 icon. But PC Suite reported inability to "copy the file". In the case of Mass Storage option too, the result was similar. Strangely, in several instances of my effort PC Suite was even found reporting that the "device has stopped responding or disconnected from PC" even though Suite's Home Page was showing my phone's icon as being in sync. s shortcut menu and, in the Send To destinations, hit my phone
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Feb 13, 2012
we have in family 3 phones Nokia E7-00 and now found that we can't update to Belle software, because is possible just through PC. Nokia suite is still not available for Apple users.For luck we are based in Edinburgh where Nokia have Nokia care store - with extremely fast and friendly support, they make the upgrade in few minutes for us free of charge. But the issue is we need to run 20km to the store....would be more easy do it by our self at home - if Nokia is able produce some kind of software make this possible. Im sure they must be many Apple users that use Nokia phones The E7-00 is very great phone with many futures and also durable - work in extremely low temperatures under -20C in Mountains.
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Sep 13, 2011
every time I plug the USB battery charger (nokia standard model), or when I connect E52 to my PC the phone goes in locked state and ask for the security/lock code to unlock it.I know it because it's the default 12345 and after pressing OK the phone continues to work, but if I disconnect USB and connect it again, it goes again to clocked state (like doing it with the power button). firmware is 71.004I have this problem sice some months, but I'm not sure when it started ... may be the last firmware upgrade ? Or the last reset of the phone ....
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May 27, 2012
I was updating swype from Nokia Beta Labs when I had to disconnect the phone from the system. After that the installation stopped and when I tried to connect the phone back to the system, it wouldn't be detected.
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Aug 10, 2011
What is the correct procedure in removing my phone from my pc after using the Ovi suite as there is no eject device option & the Safely remove option from my pc is also not available.
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Oct 31, 2011
I recently got the E7-00, everything is good except When i use ovi suite or other application to connect to the internet, i cant receive calls(service provider deems that i am unavailable), once i disconnect internet connection i am able to receive calls again, i never had this problem with my n95 or my e75
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Feb 10, 2010
After establishing connection to PC running on Windows 7 via micro usb cable, there is a problem with keeping internet connection alive.The connection should work because the icon on the phones display shows that the phone is connected to the internet, but the connection seems to be lost somewhere between mobile device and PC (not mobile device and mobile network) although the phone is fully capable to transfer other data via cable between computer and phone, this is the same when connection is created via PC Suite or Ovi suite, or manually established connection using the mobile as a modem.The internet access is possible only after every new connections which works always randomly f.e. it fails/stops transferring data from/to internet after few seconds/minutes or transferred amount of data, it is always different.Windows diagnoses this problem as a problem with DNS server.
SW version 022.007,RM-530, E72-1,Custom version 022.007.C00.001
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Jun 20, 2011
Since updating my E71 to v500, and then to v510 just recently, I have been suffering from terrible battery life when the phone is connected to a WiFi access point. I'm sure it's not a hardware problem, as I noticed it as soon as I first updated to v500. If I leave the E71 connected to WiFi, my battery will be flat in just a couple of hours and the phone is noticeably hot to the touch. I initially thought it may be the battery being a problem, so I bought a new one but still exactly the same.
On another point, the Podcasting application is now terribly slow. I wish I would have never updated from V300, which was fine. I've tried reinstalling the F/W a few times, and not restoring from a backup, but still the same problem. I also read in another thread that someone deleted the Lotus Notes application, and it fixed this problem, but alas, has not done so for me.
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Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
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Apr 3, 2012
I'm often getting this icon and I can't understand why. It causes problems as sometimes (when the icon is displayed) I can't answer my calls. Does anyone know why this happens and how to stop it?
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