Eseries / Communicators :: Cannot Connect PC Suite With My Nokia 5-00
Nov 23, 2010
I have recently bought Nokia E5-00, so far the phone is just too great.
the only place where I went disappointed is the connectivity of the phone with Nokia PC suite. i have tried many billions time to connect, but i failed.
whenever i connect my phone to PC via cable, it asks me to connect via PC suite or mass storage or rest other option. when i hit PC suite, my computer start finding something and then all of sudden my phone ask again what way you want to connect your phone and again and again. its working perfectly fine if i hit Mass storage. it just the PC suite which aint connecting. i have tried it on my brother's computer but its coming up with same error.
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Dec 2, 2011
I have installed Nokia suite 3.2.100 just now, but after updating when ever I want to connect to PC my Nokia E7it says"Device driver software installation failed".Till yestarday it was working fine with ovi suitebut this nokia suite definitely has some bug I guess. I tried to uninstall and then install the connectivity cable driver but the issue remains.
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Mar 20, 2011
I have a new E7-00 and a PC running Vista. When I install Ovi suite and conect the phone then Ovi always says that the phone is not in PC suite (or Ovi suite) mode, but it is. I can never get beyond this which means Ovi doesn't link with the phone, I can't sync, and the phone is basically only any use as a paper weight. Nokia acknowledged a problem with the USB drivers for the E7 but offered no solution.
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Sep 8, 2011
I have a Nokia e71 and currently my screen is broken.I've since bought a new phone but would love to get all the messages I'd previously saved.My new phone can sync with the Nokia but only picked up the messages in the inbox/drafts, not the messages I had in my 'saved messages' / 'my folders' whatever its calledIf someone has access to a Nokia e71 it would be great if they would let me know (including how many clicks across, middle button etc as I will be doing this blind!) how to select all messages in my folders and copy them to the inbox.
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Jul 20, 2012
I am testing the Office 2013 Preview and just realized that my calendars, contacts and notes are not updating via Nokia Suite. I currently have my hotmail account connected to Outlook via Exchanged Active Sync, therefore everything on Hotmail is getting updated but nothing via Nokia Suite.
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Feb 12, 2012
I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
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Feb 13, 2012
we have in family 3 phones Nokia E7-00 and now found that we can't update to Belle software, because is possible just through PC. Nokia suite is still not available for Apple users.For luck we are based in Edinburgh where Nokia have Nokia care store - with extremely fast and friendly support, they make the upgrade in few minutes for us free of charge. But the issue is we need to run 20km to the store....would be more easy do it by our self at home - if Nokia is able produce some kind of software make this possible. Im sure they must be many Apple users that use Nokia phones The E7-00 is very great phone with many futures and also durable - work in extremely low temperatures under -20C in Mountains.
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Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
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Sep 29, 2010
how to connect my Nokia E72 with the Bluetooth which is in my Laptop?
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Jan 28, 2012
can't connect via USB mode. With bluetooth connects ok,but i cannot update phone software. I have tried to repair cable drivers,start service layer,restart comp,but ovi suite says that the phone is not in Ovi suite mode. When i connect phone ,on the phone says Usb connection OVI suite mode. ovi suite 3.3.86..windows 7 ultimate OS
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Dec 29, 2011
alternative to PC Suite for managing an E63?
However much they dress up the software, it is one of the lamest pieces of mobile management software that one could come across. I'm happy to pay for an app that would make it easy to move documents (tex/MS/spreadsheets) onto the phone and generally manage it. I cannot believe that in 2012 (almost!) that a major phone manufacturer cannot put some decent software out there.And they think that everyone wants to use their Nokias for pictures and music? No wonder Apple, Samsung and co are creaming them.
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Feb 16, 2011
i plugged the phone into update it and it got about half way thru and lost the usb connection and bricked the phone . ive tried hard reset and nothing . all i get is a red light and the vibrate when u push the on button .
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Mar 24, 2012
I just installed and tried the Picsel Smart Office for the Nokia E7-00.I am impressed. It is far faster than the Quickoffice. It also has a nice user interface.I spended 8 months thinking that Quickoffice was the best office suite for the E7.Too bad I did not learned that before.
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Nov 1, 2011
I just want to uninstall SmartConnect (SC) from a Nokia E72 but I can't do it from the App Admin (the app name is not in the list)how to uninstall this?
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Aug 18, 2012
I have a Nokia e6. I have Nokia Ovi Suite installed on my PC. I wish to access my phone's interent on my desktop computer through Bluetooth. I don't know how to set it up.
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Mar 24, 2011
E7-00 - simply perfect! - some different tech. aspects on my PC and my network environment doesn't allow the installation of OVI-Suite - I tried it, but without success. I'm able to arrange everything without OVI-Suite on the PC, contacts, mails, calendar and synch, just all I need using OVI on the web.
-> how I can backup/restore my phone settings direct to/from the USB accessible partition on the phone?
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Nov 7, 2011
Whether it is possible to connect shared folder Windows7 to Nokia E7?If it is possible, how?
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Apr 26, 2011
Lotus Mobile connect does not show any access points while trying to configure VPN on Nokia E7
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Aug 20, 2010
I've had my e72 since February, but I only just finally got around to downloading ovi suite on my PC. installation was fine, then it came to the part where it says to connect the phone, so I did that, but nothing happened. the thing on the PC said that I should select 'ovi suite' or 'PC suite' when it appears on the phone, but the home screen was blank. i've tried connecting it many times and still nothing. the phone lights up when i connect it to the computer, but it doesn't prompt me for the connection mode. i've checked the settings (currently on usb conn. mode: PC suite / ask on conn.: yes) but it's not asking me on connection, nor is there any indication on the ovi suite program that it is connected.
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Jul 17, 2011
I have an E5 and everytime i try to sync my phone with my laptop the messages on my memory card dont show. I dont have a problem with the music, pictures and videos that are on my memory card, they sync just fine but none of the messages show. I have many important messages that i need to keep.
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Jul 7, 2010
I recently bought E72 and tried my level best to connect to my laptop. The only reason I bought E72 is to connect to my laptop PC and get synchronized with Microsoft office. I went to Nokia europe and found a PC software but it never got loaded.
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Jun 16, 2011
When i Connect the Data cable to the computer , the nokia e7-00 becomes unresponsive or hangs and nothing can be done. Is there a specific setting to be done or is it a issue
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Dec 6, 2012
My problem is that I wanto to format my phone memory because theres some major issues with my phone Ofcourse i would like to create a backup with my contacts, messages , everything When i connect my Nokia E5-00 to my laptop using Usb Cable, the nokia pc suite cannot view my messages or my contacts or any calender entries.I tried backing them up, but the problem persists, pc suite cannot back them up, but can backup other items such as notes, gallery files, sttings..i also cannot synchronise my contacts from phone to pc i tried reinstalling the Pc support on my phone, i deleted the sms, contacts and mms ds plugins and reinstalled the support, it installs succesfully , but it wouldnt solve my problemModel: nokia e5-00Software version: 101.003version date: 27-jun-2012?
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Jan 12, 2012
I can view the person who had this phones email account, but I can't set my new one up. I use the "email setup wizard" go into it, connect, and then it asks me my email address, I enter the CORRECT one and that's as far as this thing will let me go. I don't even get to the part where it asks me for a Password. after I enter my email address it tries to connect to the server (which is yahoo mail) and then I get the message "Unable to connect to server. Try again later."....And that's all it keeps doing. I have no clue how to set up an email on this phone. I use it with my WAN connection and with my providers internet and get the same message both times.
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Feb 7, 2012
I wanted to have ebuddy messenger in my phone but whenever I try to install it, I usually get the message "error while reading suite info".
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Apr 1, 2011
I am trying to install a software uodate on my E72 using Ovi Suite. I have not updated before. My phone is connected to my PC with a USB. I am using Windows XP. Ovi appears to have identified relevant updates and backed up the data on my phone. Ovi suite states that it is preparing to install. It has been like this for 4 hours. There is a warning not to disconnect the USB or switch off the phone or the phone may stop working. When I try to close Ovi suite it says it cannot be closed because it is busy. There is no option to cancel the install. My only options appear to be to shut down the PC or unplug the cable. Wish I had not started on this process.
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Mar 9, 2012
I have a small AVI video file (3.5MB) converted to mobile format (output profile reading "Mobile Phone MPEG-4 Movie..mp4") using Any Video Converter. With a view to copying the file to my E71 phone, I connected the phone to PC (Dell Studio 1558 system running W7 HP) via the USB (using the PC Siute mode in the first attempt and then the Mass Storage mode in my next attempt). I then proceeded to open the video file's shortcut menu and, in the Send To destinations, hit my phone's link that was being displayed as the E71 icon. But PC Suite reported inability to "copy the file". In the case of Mass Storage option too, the result was similar. Strangely, in several instances of my effort PC Suite was even found reporting that the "device has stopped responding or disconnected from PC" even though Suite's Home Page was showing my phone's icon as being in sync. s shortcut menu and, in the Send To destinations, hit my phone
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Dec 27, 2012
Nokia E6 with Symbian Belle Refresh which I bought just a couple of days ago.It does not detect wifi internet connections at all, although they are available. When I go to settings -> connectivity and then select wifi, it searches connection for a while and then shows that none are found. Meanwhile, my old Nokia E72 remains connected to my home wifi without any problem... I am really surprised and disappointed. Also when I try to set up the connection manually, it doesn't work at all.I can't believe that such a device is being sold, a wifi connection is something extremely necessary nowadays in a smartphone. I was so attached to Nokia but I feel like it is my last Nokia phone because this is just unbelievable
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Sep 11, 2011
i had a problem with connecting My brand new e71 with my PC,it shows error, "One of the USB devices attached to this computer has malfunctioned,and Windows does not recognize it. For assistance in solving this Click on the message "
When i connect it to PC in my mobile it shows the connecting options suite,mass storage etc.But nothing works..
Another e71 of my friend is able connect to the same PC as normal.
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Jul 27, 2011
I have a newly unboxed e7, in fact two days old, and the thing is, it just cant seem to figure out the difference between a connection from a microUSB cable connected to my mac and the charger connected into the power outlet.
The first time I connected it to the mac, everything was fine. I switched to mass memory, transferred some data, and disconnected, and well, I cant seem to do that again. I dont see the USB icon on the top right corner, and the darn thing just charges away to glory.
Switching between the modes of USB connection does not help (Nokia Ovi suite, mass storage, media transfer, conn. pc to net), *7370# didnt help, trying a Blackberry cable dint help, downloading the isync plugin for the e7 did not help as it cant detect the device.
Funnily enough, USB OTG seems to be working fine. This is one quirky phone man.
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May 15, 2012
I'm having problems connecting my E72 phone to my computer. I've installed PC Suite for my E72, I've also installed the driver for the USB cable and have selected PC Suite as USB option. When I connect my phone to my computer, nothing happens.I'm running Windows XP SP3.I have tried some of the things that were suggested in other related topics, but no joy.
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