Xperia Z3 :: Update Does Not Complete - Stuck At Preparing

Apr 4, 2015

Been trying to update my Z3 through pc companion for days now. The new lollipop update. Every time it gets stuck at 'preparing'.

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Xperia Z3 :: PC Companion Update Stuck On Preparing?

Jan 28, 2015

I have tried several times to update my z3 to 23.4.a.1.200. When I connect via USB it tells me update is available but keeps sticking at preparing computer for update.

I have uninstalled and reinstalled pc companion 4 times. It sat on preparing for over 4 hours last try with no movement at all...

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IPhone :: Stuck On Preparing For Software Update - 4.0 Beta

Apr 8, 2010

I got my UDID on my account, went past the activation but, now for some strange reason, iTunes is saying "Preparing iPhone for software update", and has been saying that for about 15 minutes. I don't want to cancel it, because iRecovery didn't work the last time this happened to one of my devices, and I had to restore.

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Eseries / Communicators :: E72 Software Update - OVI Suite Stuck On Preparing To Install

Apr 1, 2011

I am trying to install a software uodate on my E72 using Ovi Suite. I have not updated before. My phone is connected to my PC with a USB. I am using Windows XP. Ovi appears to have identified relevant updates and backed up the data on my phone. Ovi suite states that it is preparing to install. It has been like this for 4 hours. There is a warning not to disconnect the USB or switch off the phone or the phone may stop working. When I try to close Ovi suite it says it cannot be closed because it is busy. There is no option to cancel the install. My only options appear to be to shut down the PC or unplug the cable. Wish I had not started on this process.

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Xperia X10 :: Update Of Software Failed While Preparing Via USB

Dec 11, 2010

I am doing the updates on my x10 for the first time, I have followed the instructions on how to back up the data, (which I have done) and when I press on do updates it goes through 3/4 of the preparing and then says the update of software failed and just tells me to consult sony ericsson support. I am connected through usb cable.

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Xperia X10 Mini/pro :: Computer Preparing For Software Update?

Nov 8, 2011

I've got a Sony Ericsson X10 Mini Pro that's working fine. Then i saw that there was a update! So i plug in my phone and press update on PC Companion. However, the 'Preparing the computer for the software update' takes pretty long.. It stalls at about 30 / 35 %. I already re-installed PC Companion. My internet connection is perfectly fine. Running Windows 7 and I never had this problem before..

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Xperia Pro/Neo/V/L :: ICS Updates Stucks At Preparing Computer For Software Update?

Jan 8, 2012

I Started ICS update for Neo V, but from one and half hour it got stuck at Preparing computer for software update.and by using update service i get S1Boot download driver problem. Driver installation failed.
What is S1Boot download???

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BB Bold :: 8520 - Software Gets Stuck At Preparing Sync Preview

Feb 16, 2012

This morning (February 16, 2012), I downloaded the new synchronization software/software update for my Blackberry Bold 8520. Every time I try to synchronize, the software gets stuck at "Preparing synch preview." I have taken the battery out of the Blackberry, rebooted my computer and backed up settings to my computer.

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BB Tour :: New Desktop Software 7.0 - Stuck At Preparing Sync Preview

Feb 14, 2012

I recently upgraded my Desktop Software to 7.0, and when I connected by Tour to sync it has been at the "Preparing sync preview" screen for about 40 minutes with the bar completely green. Is this a glitch with the new 7.0 software?

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Xperia Mini/pro :: Cannot Complete Update

May 13, 2012

I have been struggling for over an hour to update my Xperia Mini to the latest version of Android, using PC Companion. As soon as I am done with the 'prepare' section, nothing further happens. It keeps taking me back to the part where I must disconnect the phone, reconnect it, mount the SD card etc.

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Xperia X8 :: Constant Preparing Sd Card Message Slowing It

Oct 10, 2011

I've had my xperia x8 since june no problems at all until sunday....I let the phone run out of battery...(the battery life is pretty awful even after all the tips) and when I charged it and turned it on it said it was preparing sd card checking for errors on the notification bit. Its not said that since i had it intitially. This notification did not go away and actually made my phone slow down then go blank then behave completely irratically (almost like a computer does when its being affected by a virus)

I tried turning off ...taking out battery...taking out sd card..taking out sim card...turning on...and a combination of all these to see if it changed but it just keeps preparing sd card /checking sd card for was fine the other day what has changed?

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Xperia X8 :: Preparing Memory Card / Checking For Errors

Jun 26, 2012

My SD card is not corrupted, i checked it in other mobile, it was able to read all the contents of the card. And when i tried to read other memory card, its not reading.So i concluded that the problem is with my phone's memory card reader.

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Xperia Z3 :: Stuck At Error Update Failed

Aug 24, 2015

I was updating the phone to 5.1(i think) from 4.4(kitkat). Half way through, it says ERROR: Update Failed. 

I plug it in the computer and attempt to fastboot/recovery mode/ SUS but it doesnt register under the software. (No device detected)

It is quite similar to this: [URL] ....

However, i did not unlock bootloader or do anything to void my warrenty. Will sony be able to aid me in restoring my phone? I have backed up my data on my computer so that will not be a problem. 

I have shut off the phone for 2hours before attempting to SUS it, using the "Power + Volume UP" key.
Used volume down and plugged into computer to attempt to connect to fastboot/recovery.
Used volume up and plugged into computer to attempt to connect to fastboot/recovery.

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Xperia Pro/Neo/V/L :: Headset Volume Stuck After 4.1.B.0.626 Update

Nov 13, 2012

i recently updated my neo l to 4.1.b.0.626 and started getting this volume issue with headset. it is stuck at around 60%. increasing the volume using the settings menu briefly pops up a warning that says something similar to "high volume can damage ears" and vanishes before any action can be taken. using the volume rocker in application such as Internet causes the playback to stop. the volume itself is way too low to be practical even for someone with good hearing. no such issues without the headset. i am using the sony supplied headset. i have tried a factory reset and didn't work.

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Xperia Mini/pro :: Cannot Update Using PC Companion - Always Stuck At Step 2

Oct 13, 2012

I am updating my xperia mini using pc companion, but I always stuck in step 2, when they tell follow this instructions then I follow, I disconnect the usb to the laptop then turn off the phone an then plug the usb again then press and hold the volume down while plugging the usb to phone and nothing happens..

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Bold :: Blackberry Won't Complete Update

Jan 10, 2012

my Bold did an update and is now stuck and won't restart . This is my work device and must get working as soon as possible

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IPhone :: 4 Does Not Update Even After Complete Reset?

Jun 26, 2012

Iphone does not update even after complete reset. Button does not work at times.

iPhone 4, poor button responce

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BB Torch :: Device Got Disconnected Before The Update Was Complete?

Jun 7, 2011

My tried to update my blackberry torch via blackberry desktop software.But the device got disconnected before the update was complete.The software was installed but the device was rebooting when it was disconnected.Now i m trying to reboot it manually but it is not starting.After sometimes a white screen appears which says aap error 100 reset?

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Google Nexus 5 :: Lollipop Update (OTA) - Got Stuck In Boot Loop And Now Stuck At Hard Reset?

Nov 22, 2014

Like others, I tried the software update, and then my phone constantly got stuck at the four little circles at start up. I followed some instructions I found on AndroidPit:

1. From a powered off state, press the Power button to start your Nexus 5. When you see the Google logo press and hold the Volume Down key and release when the device vibrates.
2. Use the volume keys to highlight Recovery Menu and press the Power button to select. This will bring you to a screen with an Android on its back.
3. Hold the Volume Up key for 5 secs then release and a new menu will appear.
4. First off, you can use the volume keys to select Wipe Cache Partition. This will cause your phone to restart. once this is done, re-do the previous steps to get back to the same screen (the one that Wipe Cache Partition was on).
5. Highlight Wipe Data/Factory Reset and select using the Power key. Scroll down to Yes, Delete All Data and press the Power button again to select.
6. Your Nexus 5 will now wipe your data and reformat.
7. On the next screen hit the Power button to select Reboot System Now.

It has been 40 minutes now and it's stuck on 'Formatting /data'. Is this normal?

I've only had this phone for a couple of months and it was functioning perfectly until now I haven't rooted it or anything.

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IOS Update Failure - IPhone Frozen With Progress Bar Almost Complete And Not Shutting Down

Jul 2, 2014

iphone ios update failure - my phone is frozen on the apple icon screen with the progress bar underneath almost to completion for hours - phone will not shut down and frozen on this screen -What do I do -

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BB Torch 9800 :: Call Is Dropped And Phone Shuts Off To Complete An Update

Sep 12, 2010

I am new to BB and have had the Torch for 2 weeks.Today, while on the phone, my call has been interrupted by an update.The call is dropped and the phone shuts off to complete an update.Is this normal? Do I need to change some of the options?

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Xperia X8 :: Can't Start It And Need To Do A Complete Reset

May 29, 2012

I can't start my phone and need to doo a complete reset. How can i do it?

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Xperia X10 :: Complete Wipe/reset/re-install Of Everything?

Nov 10, 2010

I thought I would take this as the perfect chance to do a full wipe/reset/re-install of Android and and everything on the deivce as I'm sure it shouldn't freeze and be as slow as it is at times.What is the best way to do a full backup of the device (in case things go wrong)?What is the best way to wipe/reset my phone and completely re-install the latest available OS for it?

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Xperia Pro/Neo/V/L :: Download Complete Notification Keeps On Coming

Mar 20, 2012

After downloading using stock android browser, the download complete notification keeps on coming till we delete the file. How to keep this notification hidden. I downloaded some mp3 yest and till now I get notifications. Even after clearing all those it keeps on coming.

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Xperia Mini/pro :: Can't Complete The Updating Procedure Of 4.1.B.0.587?

Sep 27, 2012

when i try to update to 4.1.B0.587 after the 2nd step(prepare) i can't move to 3rd step(updateafter 2nd step the phone is automatically turned off and a notificationis appearing as shown belowi have done all these procedures bt still my pc cant detect the phoneand again its showing the same problem

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Xperia X10 :: Missed Call Alerts Is Not Complete?

Apr 26, 2011

I am using Xperia X10iFirmware 2.1 - Update 1 Base Band Version 2.1.54 Kernel 2.6.29. Whenever i get a missed call, i do have the notifications but i am unable to see the name or the number. It will show the last dialed or the received calls.It is frustrating and i have sent a mail to the support but heard no response from them. I am not sure if anybody else is having this problem or not but for sure i am facing this problem.

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Xperia X10 :: Computer Crashed Before Complete Installation Of New Software?

May 2, 2011

my computer crashed before final completion of software update, my phone is now dead. Is there anyway I can revive it.

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Xperia X10 :: Unable To Complete Setup After Updating Android 1.6 To 2.1

Apr 30, 2011

I have successfully completed my software updation process. After update I switch on the phone and after a while language option occurs.. I selected English(US), then I click to next, it does not work, I mean setup does not moves to next step...

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HTC One M8 :: SIM Card Preparing

Sep 13, 2014

Here recently, as of this past week, I have been getting the SIM card error. Where the icon shows then the message saying preparing SIM card.

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Motorola Xoom :: Preparing For 4G Upgrade / Changing From Auto To Manually

Sep 3, 2011

I am planning to send my XOOM in an "as is" condition to avoid all of the reinstallation and setup problems. However, I plan to backup all my private data, and documents.I would like to change auto login to gmail, Android market place, and Amazon market place to logging in manually before I send my xoom out for the upgrade. (This is to protect my account from the unauthorized access.)step by step of changing for the above three applications?

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BB Desktop Software :: Flashing Intermittently - Windows Installer Preparing To Install

Jul 16, 2010

I am a user of the Blackberry Desk Top Manager, running under Windows XP Service Pack 4.5. I recently downloaded the latest version of Desk Top Manager and I am getting the following error: - Flashing intermittently, whilst running the newly downloaded Desktop Manager - "Windows Installer Preparing to Install". I have removed the programme, downloaded it again from Blackberry's website and run my Windows updates to no available. I have now been advised that I must format my entire computer and reload Windows, which seems to be a rather onerous solution, as I have been using Blackberry's Synchronisation Programme for over a year successfully before this took place.

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