Xperia Z3 :: PC Companion Update Stuck On Preparing?
Jan 28, 2015
I have tried several times to update my z3 to 23.4.a.1.200. When I connect via USB it tells me update is available but keeps sticking at preparing computer for update.
I have uninstalled and reinstalled pc companion 4 times. It sat on preparing for over 4 hours last try with no movement at all...
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Apr 4, 2015
Been trying to update my Z3 through pc companion for days now. The new lollipop update. Every time it gets stuck at 'preparing'.
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Oct 13, 2012
I am updating my xperia mini using pc companion, but I always stuck in step 2, when they tell follow this instructions then I follow, I disconnect the usb to the laptop then turn off the phone an then plug the usb again then press and hold the volume down while plugging the usb to phone and nothing happens..
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Apr 8, 2010
I got my UDID on my account, went past the activation but, now for some strange reason, iTunes is saying "Preparing iPhone for software update", and has been saying that for about 15 minutes. I don't want to cancel it, because iRecovery didn't work the last time this happened to one of my devices, and I had to restore.
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Apr 1, 2011
I am trying to install a software uodate on my E72 using Ovi Suite. I have not updated before. My phone is connected to my PC with a USB. I am using Windows XP. Ovi appears to have identified relevant updates and backed up the data on my phone. Ovi suite states that it is preparing to install. It has been like this for 4 hours. There is a warning not to disconnect the USB or switch off the phone or the phone may stop working. When I try to close Ovi suite it says it cannot be closed because it is busy. There is no option to cancel the install. My only options appear to be to shut down the PC or unplug the cable. Wish I had not started on this process.
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Dec 11, 2010
I am doing the updates on my x10 for the first time, I have followed the instructions on how to back up the data, (which I have done) and when I press on do updates it goes through 3/4 of the preparing and then says the update of software failed and just tells me to consult sony ericsson support. I am connected through usb cable.
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Nov 8, 2011
I've got a Sony Ericsson X10 Mini Pro that's working fine. Then i saw that there was a update! So i plug in my phone and press update on PC Companion. However, the 'Preparing the computer for the software update' takes pretty long.. It stalls at about 30 / 35 %. I already re-installed PC Companion. My internet connection is perfectly fine. Running Windows 7 and I never had this problem before..
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Jan 8, 2012
I Started ICS update for Neo V, but from one and half hour it got stuck at Preparing computer for software update.and by using update service i get S1Boot download driver problem. Driver installation failed.
What is S1Boot download???
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Feb 16, 2012
This morning (February 16, 2012), I downloaded the new synchronization software/software update for my Blackberry Bold 8520. Every time I try to synchronize, the software gets stuck at "Preparing synch preview." I have taken the battery out of the Blackberry, rebooted my computer and backed up settings to my computer.
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Feb 14, 2012
I recently upgraded my Desktop Software to 7.0, and when I connected by Tour to sync it has been at the "Preparing sync preview" screen for about 40 minutes with the bar completely green. Is this a glitch with the new 7.0 software?
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Oct 22, 2012
I received a message on my XPeria Mini Pro about the 4.1.B.0.587 Update. In fact, I can not install it. When I start the PC Companion software, it finds the connected Phone. Then I click on update. In the following window I click "Accept" and then the software should prepare the PC for the update. But after one second it stops and returns to Start without any comment. When I start Sony Mobile Update Service then it checks for new updates. As soon as the check is over, the program terminates without any comment. Is there a third way to upgrade?
My config:
PC with AMD, Windows 7 64 Bit, 16GB RAM
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Jul 20, 2012
When u search for software update in phone it says "you have the latest software and applications from sony ericsson. your phone is up to date." At present my android version is 2.3.4 and build number is 4.0.2.A.0.62. But when you download pc campanion it says "New Phone software version available (4.1.B.0.431)"After carrying out a software upgrade, note that:Android 4.0's hardware requirements are more advanced than previous software updates, so your phone's performance may be affected.Our commitment to offering you the best, means that once upgraded you will not be able to revert back to an older version of Android.To optimize your phone's performance, some applications may have been disabled and will not be visible on your screen. A new installed application called 'Performance Assistant' will help you enable these apps. Please also note that some 3rd party applications may not be compatible with Android 4.0. Please visit Google Play's marketplace to view apps that are compatible with Android 4.0 or contact the 3rd party developers directly for support.Flash support will be disabled, but this can be easily fixed by visiting Google Play's marketplace and downloading the latest available Adobe Flash player application. But when u find SI (Sales Item) released software table the software for xperia mini SI is 1248-9517 is released and available in PC Campanion where it can update for xperaia mini.
Q1] why it is not showing update available when try to update from phone? Is it not fully released/ not compatible/ any bug/error ?
Q2] If i update to Ice Cream Sandwich and if any problem occurs then can i revert back to an old version of android i.e gingerbread.?
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May 31, 2012
The Sony PC Companion has started showing that an update is available for my xperia pro as soon as i connect it. I happily selected the update option and on the first attempt it downloaded the update which took more than 10 mins in my case. Then it reboots the phone in the flash mode i believe and when it's time to install the update, simply comes out with an error that no update is available for your phone.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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Aug 24, 2011
I want to update my x10 from 2.1. to 2.3.
Firmware Version
2.1-update1
Baseband Vaersion
2.0.52
[code]....
But when i connect it to Pc Companion it say's that " It's up to date " but the firmware of my x10 is 2.1-update1?
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Oct 13, 2011
this morning i have received an update of 4.1.B.0.431 in my pc companion but when i go fo r updating using pc companion in my laptop
this error shows:Unable to install or start phone software update components?
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Oct 1, 2012
my number SI 1255-8250 was already on the list, but still I cannot update via PC Companion, I'm from Chile and I have a neo V, my operator is Entel, contact them and does not intend to update, as I can get the latest update?
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Aug 1, 2011
I would like to know do i need to update 2.1 in order to update 2.3.3 or Malaysia haven release 2.3.3? Because i cannot get 2.3.3 update using PC companion instead i get 2.1 update.
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Mar 15, 2011
PC Companion will detect my phone and download the updates but the problem is that when it asks me to turn off the phone and reconnect the USB cable (with back button pressed) i then get the PC's 'found new hardwear wizard' come up and ask me about installing new drivers, so i say yes- check online for updates and it then says there is a problem because the drivers may not be for Win XP x64 Pro, so nothing is installed.Meanwhile with PC Companion nothing happens.I have tried this several times to make sure i haven't made any mistakes, the only conclusion i can reach is that PC Companion doesn't work properly with my OS.
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Sep 10, 2011
I can't seem to get PC companion to update the phone. I have tried about 5 times. Always failing. How to update the software?
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May 30, 2012
1 Will PC Companion (latest version) inform me when ICS arrives for my phone?
2 Would I be able to do the update via PC Companion or I have to use Flash tool?
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Dec 8, 2011
I am thinking of updating my xperia ray to the latest build 4.1.B.0.431When I updated my phone to 4.0.3 i rooted it and removed most of the bloatwares. After doing that i didnt face most of the issues reported for 4.0.3 ICS release. Now my question is, If i update my phone to the latest build will it automatically unroot? Do i have to root it again using doomlords method?
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Jun 7, 2012
I cant update my xperia neo to android 4.0, pc companion always say that there was an error stuff, my current os is android 2.3.4.
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Oct 14, 2010
It always get stuck after the "preparing" part.
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Dec 8, 2010
My dad has the XPeria10 and wants to upgrade to 2.1 so I download the companion and the software updater and cant seem to get either one working. Im in the US and have AT&T?
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Aug 4, 2014
RE:Â I can't update my Z2Â with PC Companion!
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Firmware download (23.0.1.A.0.167) gets stuck at 99% and never completes. How to fix?
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Jul 21, 2012
I used PC Companion with my old Sony Ericsson phone. it was fine. had a lot of options.I bought Xperia Ray (currently running Android 4) and updated my pc companion to 2.10. the text message panel and several other stuff have gone altogether in PC Companion. all i have now is support zone, contacts setup and media go. i want text message, media transfer and all options that i had previously.
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Jun 21, 2012
The SI number of my Xperia PRO is in ICS list to update but my PC Companion don't identify this.
I use the PC Companion v. 2.10.065 and my SI number is 1248-6159.
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Nov 1, 2010
I have an X10 and seem to have rather a lot of trouble trying to update the software on my phone via PC Companion.The update stage gets up to step 2 (prepare) of step 4 and after about 90% of the way through I keep getting a message saying 'Installation error' and then 'unable to install or start phone software update components', then a couple more messages 'The update of software failed' and then 'Please try again, or consult Sony Ericsson support for assistant at http://www.sonyericsson.com/cws/support/phonesHere, I seem to get nowhere as there did not seem to be an answer and late last year I contacted Sony Ericsson who advised me to send my X10 to them which I did (via registered post).
I got it back but I still get messages everytime I connect the X10 via USB to my PCS and get a prompt saying 'New software available' and I am still getiing these messages and unable to update my X10. I've even uninstalled and re-installed PC Companion but that is not making any difference.
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Feb 11, 2011
When I connected my xperia x10 mini phone to pc using pc companion and it shows that there is softwatre update is available.(I want to update it from 1.6 to 2.1). but it is failing in the 2nd stage only syaing installation failed.
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Oct 8, 2012
I've been trying to update my phone through Sony PC Companion but it won't let me because there seems to be a problem with the Online Server. Will this go over in some time or what? This problem has been for almost a week now.
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