Eseries / Communicators :: E71 Update Error:12071
Apr 1, 2012
I tried to update my E71, first on the platform of Nokia Ovi Suite and later on Nokia Suite, but I always got the error:12071 when the progress went to install software stage. Does everyone know what is going wrong? I did the update following the steps.I saw some other people have also ever met this problem. Nokia Software Updater was suggested as a solution. However, this part should have been included in the Nokia Suite already (correct me if I am wrong as I cannot find this package on Nokia website).
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Sep 7, 2011
after updating to Anna,my E7 drains battery faster and multiple times a day produces a white screen with following error:"error in sys.excepthook original exception was:"when i press the menu key, the error goes away.
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Apr 8, 2012
I seem to be having problems with my PC suite not recognizing my E 71 phone. When i first connect the cable to my usb port on my pc i get this error message - connection between pc and phone failed, error code ox80040154 switch mobile off and on again and try again but still gives me the same error message.
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Jun 10, 2012
I have purchased a new E5-00 2 days ago and it's having issues with the network connection (i.e. most of the time i cannot receive or make any calls). The SIM card is working fine in other phones. I also applied a hard reset using *#7370# code, but the problem persists. The software version si 091.001.
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Oct 7, 2010
I went through getting rid of as much as possible and doing a factory reset to try and get rid of the problems.I managed to free up about 20mb, and then by the end of the same day I end up getting the memory full error messages again, which is stopping me from using phone properly. Unable to run most applications or recieve text messages.
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Jul 5, 2011
I've got Ovi Suite 3.1.1.75 and I'm trying to install Map MyTracks app on E66. I installed a signed version, but somehow it was seen on the phone as an unsigned one. So I removed it and tried to install it directly via the phone but I got an error ("Installaton failed" or something like that). So I tried to install it again via Ovi Suite, but now Im getting error code 300.
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Nov 2, 2011
i realize when i turn on my cellphone on power saving ,it give me a error and it says Phone start-up failed.Contact the retailer, and i need to turn off the cellphone, but if i deactivate the power saving the cellphone in the start up it works fine, i notice too that the power saving activating doesn't deactivate the signal or chance the mode of saving power
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Jul 11, 2011
I've tried everything I can think of including a hard reset (volume down, camera, menu and power) and re-flashing with Ovi-Suite. And I still can't access the mass memory. It won't show in windows and if anything tries to write to the mass memory it will throw up the error 'mass memory in use'.
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Oct 31, 2012
My Nokia E71 (it's black so it may be an E71x, I guess) keeps giving me out of memory errors. I use my phone for nothing but voice calls, text messages, and emails. I have cleared all call logs, deleted all emails except 5 (they have no attachments) and cleared deleted emails, and deleted all text messages. I went into file manager and made sure there are no images, videos, etc. on the phone. I set up options to use memory card for emails. I've turned the phone off, waited 15 or 20 seconds, and turned it back on.
I did all this a couple weeks ago. Ever since then. every couple days I get these out of memory errors, and the phone memory shows me 119 MB used and something like 300K free. I'm at the point where every few emails that come in, I have to delete all emails, erase all text messages, etc. or the phone is just too low on memory to operate. I don't have any additional applications installed. I've even tried to delete built-in apps such as RealPlayer but it didn't seem like that was possible.
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Mar 3, 2012
I got the phone from a friend of mine, who took off his memory card. I put a new memory card.In the gallery there is over 700 images indexed, which does not exist anymore(they were on the old memory card). When I try to delete them I got the following message:"General: System error"I have tried the following:
- Create a folder named: I:Imagescamera201006201006a0 (for June 2010) and placed an image file with the following name: 06062010085.jpg - unsuccessful
- Delete(rename) some files(folders) located in "Private" folder - I read that these files contains the index data - unsuccessful
- Reset the phone to factory settings - unsuccessful
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Aug 28, 2011
Does any once have a problem with nokia e6-00 with sim card. an sim card error appears on the screen and the phone went to be restart.
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Apr 14, 2012
E7-00 Symbian Belle suggested an update of Maps and Microsoft Applications. After the installation, whenever I try to click and URL from e-mail or open a Twitter link (with dTack) I receive the error message "Loading failed. Try again later".I have re-booted both normally and with long press of power button - No help.I also changed the default browser from Opera Mobile to Nokia's Web - No help either.As a matter of fact, the E7 doesn't really make any use of the Default browser setting, but always launches the clumsy Nokia Web instead of Opera. Usin the E7 is very inconvenient when the web links don't work as they did before.
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Mar 8, 2011
How am I supposed to report an error, when my "more+" menu does not appear? I have the latest version. I have unistalled and installed Ovi maps milion times and that menu does not appear. And the interesting is that Before I had that menu. Don't know how it dissapeared with no reason.
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Jul 14, 2010
I deleted some of my photos with my file manager but the clip arts in my photo gallery are still there and when i try to delete them i get the response, ''GENERAL SYSTEM ERROR''. What do I do? I use an E72.
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Mar 10, 2010
I have E52 and always, when I am on wifi and I close nokia browser or e-mail client phone disables wifi connection as normal behavior, but then immediately phone shows warning "system error" with exclamation point on yellow triangle in front. After confirming OK it shows up again and again. You are able to pick up a phone call but the warning sign stays on display.
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Feb 29, 2012
I did a hard reset on my phone today as my phone would freeze at times but it seems that it has given me new problems.Firstly, Everytime I restart the phone, the system error message comes up on the homescreen, I would click ok but it comes up 3 or 4 more timesSecondly, I cannot access my contacts at all, whether I try accessing it from the menu or from a shortcut I have on the homescreen.I have tried to solve this myself...I have re-installed the phone software after doing the hard reset, I have restored my phone from the backup I did, and I have rebooted the phone a few times but I still get the same thing.The software is Symbian Anna, I understand that there is a Belle update but it is not yet available for the phone that is on the network that I am on (which is network Three)
I have had this phone since september 2011 and it is under warranty. This is the first time I have encountered a problem.Other than that, everything else works fine; I can install apps and make calls and use the internet etc. I just want to get rid of the system error message, and have access to contacts without having to send the phone off for repair!
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Mar 31, 2011
since I install Office 2010, Ovisuite is no longer able to synchronize agenda with Outlook. I get the error message 80043bee.
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Sep 7, 2011
I have several people in my contact list. Of course, all of them has its name/surname.But I can see only their number in Protocol (Missed calls, Called numbers)From some reason, the numbers are not translated to names there, what is very uncomfortable and I am not able to see, who was calling me.Just only few persons are "translated".I am using Exchange Active Sync for synchronize contacts with Exchange server (is this related ?)
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Nov 3, 2011
does the gmail app work on the e6, anna sw?? Keep getting an 'installation failure error'. But Google maps app installed no problems.
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Jul 13, 2011
I have a nokia E7, which for the most part have been good. Most of the issues i have had with it have been PICNIP's, but now, it's starting to bug me. Some time ago, when the phone was about 6 weeks old, it developed what i assumed to be a hardware bug. No matter what i plugged into the USB port, it told me "USB-device not supported. Remove the unit" and if I press ok it says "error in the USB connection, remove the cable" (I'm translating this from Danish, so this might not be the exact English error code). As the error persisted through a hard reset, i shipped the phone to repairs, where they changed the radio module, where the USB port is soldered to. Now, about a month after i got the phone back, the error has returned. As i doubt i have hit the statistical "faulty unit" lottery twice, i'm starting to wonder if this error is also a "problem in chair, not in phone", so have anyone encountered the same problem? And any ideas how to resolve it?
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Jul 11, 2010
I installed Nokia Chat from Ovi store on my phone. When I start the chat, I am shown an option "Get the latest IM service" When I click this option, I see "Checking for new IM updates". It keeps checking for updates for a min or so then I get a message 'Error: Unable to complete request. Try Again" I have a proper wifi and so its not a connectivity issue. Previously I have used Nokia chat and I had all services(gtalk,yahoo etc) but recently I had to format the phone, so had to install chat again.
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Jun 18, 2011
My brand new E72 did not allow to connect via USB indicating a "Memory full error - close applications".
I was in the process of setting it up and had just defined three mailboxes (Exchange, GMail and IMAP) and installed Skype. It turned out that I had to exit Skype before I could connect USB.
So what is a multitasking OS worth if it cannot cope with one extra application, or should I blame the programmers of Skype?
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Jan 2, 2012
when it says System Error when trying to save a text grabbed using the Text Scanner.It worked again after a couple of tries, but does System Error mean the phone is contemplating a crash?
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Aug 6, 2011
sometimes when attempting to sync my phone with Ovi, it hangs, then fails and gives me Error code: 8393f00a by way of explanantion.Does anybody know what is causing this, or how to prevent it?
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May 3, 2012
Each time i restart my E6 i get this error : application closed: 22426440]NssVasCHThread
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Mar 16, 2010
The Calendar on my E71 seems to be frozen on today's date. It won't allow me move from today unless I enter a "Go to" date. But even then the meetings/reminders are not visible, apart from on the Print Preview part of the calendar. It won't allow me add any meetings, reminders etc.
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Oct 12, 2011
I'm face a system error when searching for WLAN or when searching for new update from my phone.. There's some programms not working properly due this issue..
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Aug 23, 2011
Since the launch of Symbian Anna last Thursday, I have been trying to download it via Ovi Suite. My phone shows the update but tells me to download via PC.Ovi Suite shows the new software being available, but everytime I try to download (about 20 times since last week), I get the following; Checking for latest updates . ThenChecking if device support software is up to date...... ThenSomething has gone wrong. There was a problem. Retsart Ovi Suite and start again. Error code 12017.I have uninstalled and re-installed Ovi Suite (V 3.1.1.85) on my PC (Windows 7 64-Bit). When I call Nokia I just get told that their servers are down and to keep trying, however on one of the discussions it states error code 12017 is due to the software not reaching the phone intact.
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Aug 9, 2011
I am getting error messages that the phone memory is full, and I should move data to the SD card. However, as far as I can tell, there is practically nothing on the phone memory. I have no apps installed, everything I can is set to use the SD card, SD card is the default memory.I have a few emails, but nothing in sent items, or deleted items. There are a couple of hundered contacts, but I can't image that uses much.Viewing details using OVI it tells me 3.8MB of 256MB free.The software version is 054.005, and according to OVI that is the latest.I have seen lots of other threads with the same problem, but have not been able to find any solution in the threads. I have tried everything I have read (re-installing the software, rebooting, etc. etc.). Can I view what is in the phone memory (I cannot find a way, only to view what is on the SD card) if I could view it then memory I would know how to free memory up.
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Apr 15, 2011
Yesterday i charged my phone using laptop as battery was fully dried out. after that i am getting this error.Phone start-up failed. contact the retailer.I charge my phone fully later on with charger. also tried restarting so many times, tried different sim card, removed sim card, removed memory card...but no luck.
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Oct 5, 2011
I'm getting error while editing contact list in E5. I'm able to open the list but when I try to edit it, I get another screen says 'Configure Facebook - Yes/No?'.
I don't want to configure Facebook and don't know how to avoid this.
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