Eseries / Communicators :: Error While Starting Nokia E72 - Startup Failed
Apr 15, 2011
Yesterday i charged my phone using laptop as battery was fully dried out. after that i am getting this error.Phone start-up failed. contact the retailer.I charge my phone fully later on with charger. also tried restarting so many times, tried different sim card, removed sim card, removed memory card...but no luck.
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Apr 9, 2012
When upgrading my Nokia E7 from symbian anna to symbian belle, the phone switched off and on restarting, it display a text: "phone startup failed, contact retailer."
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Feb 26, 2012
After every boot I get this message - Phone start-up failed. Contact the retailer. I had to re-start it after 5-7 times to make it work, its really annoying.
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Apr 8, 2012
I seem to be having problems with my PC suite not recognizing my E 71 phone. When i first connect the cable to my usb port on my pc i get this error message - connection between pc and phone failed, error code ox80040154 switch mobile off and on again and try again but still gives me the same error message.
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Apr 14, 2012
E7-00 Symbian Belle suggested an update of Maps and Microsoft Applications. After the installation, whenever I try to click and URL from e-mail or open a Twitter link (with dTack) I receive the error message "Loading failed. Try again later".I have re-booted both normally and with long press of power button - No help.I also changed the default browser from Opera Mobile to Nokia's Web - No help either.As a matter of fact, the E7 doesn't really make any use of the Default browser setting, but always launches the clumsy Nokia Web instead of Opera. Usin the E7 is very inconvenient when the web links don't work as they did before.
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Jun 19, 2011
I have had this phone since December 2009. There have been no problems of this occuring until today; my phone just turned off suddenly and will not turn on again. I would press and hold the power button as if to turn it on, it would vibrate and the center light would light up as it always does, but it just stays stuck on a white screen and will not go any further than that.
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Nov 1, 2011
I tried installing a new email client and ever since the phone is not booting its giving above error any clues how to install the OS again on E5 I ok with data loss
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Sep 17, 2012
I today updated my software through wifi. after download, it tried to restart the phone and didnt restart at all. Its completely dead now.
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Aug 3, 2011
I have Nokia E71, I bought it 2nd hand, it boots very slowly. The Nokia Banner remains intact for atleast 1 whole minute. Rest is fine & there r no startup applications installed .
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Jan 23, 2012
When i try to install 'Nokia Bubbles' after it is done with the first installation, when it is trying to do the second installation (the one that has to connect to internet), it shows 'Installation failed'. This has also happened to two other apps that needed internet connection.
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Mar 3, 2012
My E7 showed a new update is available when I connected it to my PC via PC Suite. This update was for Nokia Belle I believe. The update started and everything looked normal. I returned a few hours later and found a message on my PC that the istallation failed or was interupted. The phone was "frozen" with a black screen and not responding.
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Apr 27, 2012
I have nokia 5800 and it is not starting nor vibrating at startup.......
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Apr 30, 2011
My WiFi Xoom cannot boot due to Error "failed to boot lnx 0x0004". I use the following command to update MZ604 image,after reboot, there is red line "failed to boot lnx 0x0004". PC cannot find the device when I use fastboot command after boot in "Starting Fastboot protocolsupport".
fastboot flash boot boot.img
fastboot flash system system.img
fastboot flash recovery recovery.img
fastboot flash userdata userdata.img
fastboot erase cache
fastboot oem lock
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Oct 9, 2011
Last day suddenly I saw that my E7 displayed "Critical update failed, removing the software."then it hangs, I had to restart my phone. After restarting I noticed that all my settings are gone. In my home screen by default all the icons, mailing and widgets are default, which was there when I bought the phone more than 6 months back. It is set to the three home screens, as if it is new phone.I cheked the menu and observe that all the apps that I downloaded are there even new Symbian anna is also there, mail settings are as it is.So what the apps/ software it was downloading without intimidating me I don't know, even I don't know till now what exactly happenned. Is it that Nokia was doing something over the Air (OTA), and which failed?
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Sep 10, 2011
from a while there is an update for ovi store and i installed it and since then the ovi store is not starting , it stops on the loading screen and nothing happen next
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Aug 23, 2011
Yesterday I wanted to update my Nokia E63, I saw there was 2 ways of Updating, 1. Over The Air, but there was no clear definition on how to do that, So I want to the other option, Nokia Ovi PC Suite. The download kept failing but it kept resuming when I tried to download the update again. After the download finished Usually you do not need the internet to install something that you already downloaded (Should Always Be Like That!!) So I thought that and while the update was installing Nokia Ovi PC Suite said something about Cannot Connect To Service, Although My Internet was PERFECT! and I tried to turn on my E63 and it would just vibrate and then turn off. I tried reviving it by leaving the battery out for 5 mins ( I also left it out for 6 hours) And when you turn it on Hold the Green Button Call And the 3 and the *. But none of that works, I wanted to send my phone to Nokia Care through Post But you need the IMEI but How can I do that?
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May 26, 2012
I Just updated to nokia belle on my e7, but after i try to turn it on i get White NOKIA with black background, and than it turns to something like a loading screen with 6 dots, which i guess load something, but after that the screen turns black, the home screen is glowing and nothing happens.
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Feb 10, 2010
I was updating the e72 yesterday but the update software hung in there for like 1 hour even though it was showing it'll only take 15minutes. I had no other option but to remove the cable and now the screen is black and it vibrates on starting but nothing shows up on the screen.
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Jul 3, 2011
I am using Nokia E52 since last 11 months, I have problem that my hand set starts transmitting / receiving data through gprs without any manual or software requirement, I don't have installed any software to my mobile,Also gone for Nokia care they have formatted and updated software thries, but problem remains same, I have latest version of E52 released on 9th June 11.
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Sep 26, 2011
After having upgraded my device to Symbian Anna, it doesn't seem to be possible to start the browser in the bookmarks screen any longer (unlike the previous useful setting). I'm not interested in loading any "homepage" automatically (that simply doesn't fit my Internet access patterns - I typically access one of a few pages and it's more efficient to use bookmarks to go to the right page directly in that case). I understand that I can choose empty page - that doesn't enforce unwanted data traffic nor loading time for useless pages (as opposed to a default homepage scenario), but it still requires two more clicks to get to bookmarks.
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May 2, 2010
i bought a N72 and i find it very nice phone at start. but after i config my phone and upgrade firm ware to last version, it show mail config wizard each time i turn on my phone. i try to delete short cut of email wizard from my screen, switch between personal & bussiness mode. delete my internet connection... but it dont stopped ! wizard start and automatically closed !!! other features of phone work perfectly.
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Aug 28, 2011
Does any once have a problem with nokia e6-00 with sim card. an sim card error appears on the screen and the phone went to be restart.
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Feb 29, 2012
I did a hard reset on my phone today as my phone would freeze at times but it seems that it has given me new problems.Firstly, Everytime I restart the phone, the system error message comes up on the homescreen, I would click ok but it comes up 3 or 4 more timesSecondly, I cannot access my contacts at all, whether I try accessing it from the menu or from a shortcut I have on the homescreen.I have tried to solve this myself...I have re-installed the phone software after doing the hard reset, I have restored my phone from the backup I did, and I have rebooted the phone a few times but I still get the same thing.The software is Symbian Anna, I understand that there is a Belle update but it is not yet available for the phone that is on the network that I am on (which is network Three)
I have had this phone since september 2011 and it is under warranty. This is the first time I have encountered a problem.Other than that, everything else works fine; I can install apps and make calls and use the internet etc. I just want to get rid of the system error message, and have access to contacts without having to send the phone off for repair!
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Aug 25, 2011
it happened on my N8 dark grey before two days, two times. I did hard reset (volume down, camera, menu, power). For now, everything is ok, but could it happened again.
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Dec 23, 2011
ive had the Nokia n8 for a year and ive hated every single day of that year...... the nokia n8 is THE most problametic phone ive ever had.... and will be my last ever nokia phone. no matter what i do i get the nokia startup failed contact retailer. yes ive restarted my phone at least 100 times ...... yes i literally restarted my phone 100 times no exagaration.... my phone will start up like usual ..... then after a while it will give me the nokia n8 startup failed contact retailer is there any way to get this fixed without having to reset the whole phone to factory settings??.... ive been able to bypass the startup failed contact retailer by quickly quickly clicking on the small button on the left that then gives me the menu with all my applications but realisticly i shouldn't have to go through all the work to get my phone up...
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Aug 6, 2011
sometimes when attempting to sync my phone with Ovi, it hangs, then fails and gives me Error code: 8393f00a by way of explanantion.Does anybody know what is causing this, or how to prevent it?
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May 3, 2012
Each time i restart my E6 i get this error : application closed: 22426440]NssVasCHThread
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Oct 5, 2011
I'm getting error while editing contact list in E5. I'm able to open the list but when I try to edit it, I get another screen says 'Configure Facebook - Yes/No?'.
I don't want to configure Facebook and don't know how to avoid this.
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Mar 2, 2012
I did a hard reset on my phone today as my phone would freeze at times but it seems that it has given me new problemsFirstly, Everytime I restart the phone, the system error message comes up on the homescreen, I would click ok but it comes up 3 or 4 more timesSecondly, I cannot access my contacts at all, whether I try accessing it from the menu or from a shortcut I have on the homescreen. The software is Symbian Anna, I understand that there is a Belle update but it is not yet available for the phone that is on the network that I am on (which is network Three)I have had this phone since september 2011 and it is under warranty. This is the first time I have encountered a problem.Other than that, everything else works fine; I can install apps and make calls and use the internet etc. I just want to get rid of the system error message, and have access to contacts without having to send the phone off for repair!
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Nov 8, 2011
My phone froze and I shut it off and tried to turn it back on but everytime I try to power it back up it says "Phone start-up failed, contact the retailer" I recently updated my phone as well.
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May 4, 2012
E7-00 Symbian Belle suggested an update of Maps and Microsoft Applications. After the installation, whenever I try to click and URL from e-mail or open a Twitter link (with dTack) I receive the error message "Loading failed. Try again later".
I have re-booted both normally and with long press of power button - No help.I also changed the default browser from Opera Mobile to Nokia's Web - No help either.
As a matter of fact, the E7 doesn't really make any use of the Default browser setting, but always launches the clumsy Nokia Web instead of Opera.
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