BB Bold :: 9900 Won't Turn On/reboot
Jun 11, 2012
I have had the phone for about 6 months - T-Mobile. I recently updated the software and noticed the touch track ball was not working. I pulled the battery and now it will not boot up and has blinking red light.
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Feb 12, 2012
I have a 6 month old blackberry 9900. I suddenly noticed some Java Null pointer exceptions on my screen with the blackbeery platform 5.0..0.464 message on top.
I tried rebooting the system couple of times but doesnt work.
Tried to update the sioftware, unfortuntaely it requires a DM and my DM doest recoignize my device any more. Infact it recognizes the system and also the PIN however, it doesnt connect to the 9900.
So am unable to do anything. if I can install OS in someway without being on DM. Loosing data shouldnt be constraint as I feel in love with this piece and I want it to work.
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Aug 17, 2012
my blackberry froze so I tuck the battery out to do a reboot now its stuck on reboot 3/4 I have done EVERYTHING tried loading new os, I've whipped my phone put a new os.
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Dec 29, 2011
Was chatting on my bold 9900 when all of a sudden it just reboots automatically. It stuck at around 80% of reboot on the screen and has not moved. Took the batteries and SIM out, in beginning it was rebooting fine but again stops at the same spot (at around 80%) and has not moved. What should I do?
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Nov 12, 2011
Have had 9900 for nearly a week. Every time I switch off or use the auto off I cannot switch back on using the power key. I have to pull the battery and it reboots once replaced. The auto on function does not work either. I removed all my extra applications with no success. The battery life is very short. I can only get 12 hours when receiving 4 calls , making 2 calls and receiving 10 emails.
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Nov 13, 2012
Last night I setup my phone to perform the new software update as I went to bed so that it would do it overnight. This morning? App error 602 and 603 with a white screen of death. When I turn the phone on it says backing up data (which I'm pretty sure it did completely last night), and it does not go progress... almost like there is no data to backup. I can't restore to factory defaults and I can't connect to the Desktop Manager for any period of time. I can't think of anything that I could do unless there was a way to restore the phone to factory defaults without the phone being turned on.
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Oct 18, 2011
I had a Blackberry bold 9900 which suffered an irrecoverable crash in December last year. Orange sent me a replacement. Last night, I went to get my phone and tried switching it on with the button at the top. It didn't come on. The phone would only reboot to 70%. I read on a forum to remove the battery and sim card and reinsert. The phone does not come on at all now. I've tried charging with/without battery, with/without sim card. I've tried everything on the internet. all my contacts are on the phone, I assumed this would be safe as it was supposed to do a regular back up. Is there a fix for the phone, if not, how do I access these backups that the phone was doing?
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Jun 17, 2012
I bought my bold 9900 yesterday it have some problem with wifi connect..when turn off WIFI connected ---> my phone turn off..I try up Os ( Bell ins. ) for it but no have change Bold 9900 : vendor 331.
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Apr 1, 2012
My Blackberry have a problem with media player, so i switched off my phone by pull out the battery but after that it wont turn on...Its wont start perfectly and keeps rebooting.
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Nov 25, 2011
I've got a BB Bold 9900 through my work phone on AT&T and the phone was working just fine all night didn't have a problem with it, I plugged it into my charger went to bed now all of a sudden I can't get the phone to turn on and the red light keeps coming on and turning back off.
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Jan 2, 2012
Plugged in my Blackberry Bold 9900, via wall charge, and It will not turn on. The phone had died, and I had let it charge for several hours. Took out the battery for a hard reset, and still nothing happens*Red light still blinks, but the screen will not do ANYTHING
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Dec 13, 2012
my BB Bold 9900 won't turn on. Loads to a white screen saying "AppError 200" i click to reset, then it just loads the same screen again, over and over. I've tried updating the software using the desktop manager but it says i have 0.0mb worth of space on my phone so i can;t update when i know for a fact that there is an absolute ton of space free.
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Jan 5, 2012
My phone was working fine and then earlier today it turned off on its own, and it wouldnt turn back on with the power button. First try on batter pull, the BB loading screen flashes but the loading bar only reaches 50%, and stays that way. I removed the battery two more times and nothing has changed. My phone is only 3 mos old and is running on OS 7, got at least 2gbs memory free.
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May 3, 2012
my BB 9900 was battery drained and when i charge it i forgot to pull the charger. the effect was i can't turn it on redlight blinks and i also can't update it.
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Sep 7, 2011
jsut recieved my Bold 9900 today and I was just restarting it to complete the software installations and now it goes through the sequence of starting up but once it has laoded the screen turns white and it restarts again and again.
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May 19, 2012
My blackberry bold turned off after being charged one day and won't turn on. i tried taking the battery out and plugging it in, but it refuses to turn on or even show any light on the screen. when its plugged in and charged, the red lights blinks for a few seconds about every other minute.
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May 31, 2012
I just recently got a blackberry bold 9900 just nearly 2 weeks ago, I took my battery out of my exams and put it back it, my phone turned back on but then I had another exam so I took the battery back out, after I put my battery back in aand now it wont turn on, ive tried other batterys and it till dont work. I have also tried charging it and plugging it into the software on my laptop.
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Jul 30, 2012
Can't turn Bluetooth off. Normally do this when it doesn't connect with my Nissan Navara & then turn it back on & its done the trick. Been trying all day to turn Bluetooth off,unticked Bluetooth under manage connections but but a circle is just going round & round at the side of the On symbol.
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Oct 12, 2012
I see that a lot of people have had trouble with their 9900s not turning on or charging. I've tried connecting the phone to the computer and it will not recognize it, the instructions for making a device recognized is not working either. There was no water damage.
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May 21, 2012
I charged my phone overnight, and when I woke up it would not turn on at all. I tried resetting it by removing the battery but that did not work, and I charged the phone for a little bit more but it still won't turn on. I even connected it to blackberry desktop software, but the computer won't even acknowledge that my device is connected.
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Mar 1, 2012
Last night my battery was practically dead so I turned off my phone and charged it overnight. When i woke up this morning it would not turn on. I have a completely black screen with a red light slowly flashing.
I have done battery pull and attempted to reload the applications as per someone else's suggestiong *when i press finish at the last step and it begins to download JVM and system software and completes that and a check mark appears next to it but when it goes to the next step which is "Wait for device initilization" it doesnt complete the reconnecting to JVM part and an error pops up reading "Application Loader was unable to connect with your device. Please re-connect your device, enter the password, if required, and retry" no matter how many times i try this it doesnt work.
I am at a loss of what to do. I've had the blackberry since early november and this happened once before and the battery pull solved it.
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Nov 15, 2012
I have a blackberry bold 9900 and I stupidly put in the wrong password 10 times and now it wont connect to my MAC and wont turn on, I need help!! I need my phone, it has all of my personal and business needs on it!
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Jan 27, 2010
It lights up the key pad and the alarm clock will go off but nothing at all will come up on the screen not a flicker how do I get this fixed or how much will it cost to fix?
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Oct 1, 2012
device and status iformation , this is sayin my radio signal is off went i select the option key there is nothing there to tell me wat to do i only see switch application, copy a full menu ,the modle is rdy71uw .
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Jan 1, 2012
I've putted my bb on charge at night and when I woke up I couldn't turn on my phone... but the red led light on the right top corner were still on..I tried to take of the battery 10 sec and put it back in, no success then I connected the phone without the battery and tried to turn it on, a battery icon appeared with an X on it,but still no success.I tried to press 3 times on the button wich turn on the phone, (recommended by my technical support provider to make a reset), it didn't worked either.I went on internet to try to find something to do, there are a lot of persons who has the same problem, but nobody seems to know how to get raid of it...
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Dec 15, 2011
This time there is just a red light flashing, like I've received a message but will not turn on!
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Nov 22, 2011
This is the 2nd blackberry iv had with this problem.. The phone ran out of charge so when I put it on charge and went to turn it on nothing happened. I removed the battery to reset it and now a red LCD light is flashing and the phone starts to turn on you know when you first turn it on and it says blackberry then the line starts to load it just keeps doing that! I can't go to my network provider at the moment because im in Australia!
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Sep 24, 2012
My blackberry bold 9900 froze while it was charging, wasn't responding to the ctrl + alt + delete command so I took the battery out for it to restart and it wouldn't turn on neither would it flash the LED light. I've done everything from plugging in the wall charger to plugging in it into the computer nothing will work. No LED lights or anything.
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Jun 9, 2012
Last night, my blackberry bold 9900 battery got so low it turned the radio off. I put it on charge over night and when I woke up this morning it will not turn on. The red light simply shows for about 20 seconds and that is it. I have tried pulling the battery but when I replace the battery it just shows the red light once again for about 20 seconds and the screen remains black.
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Dec 14, 2011
The phone turned off one day and will not tunr back on. When you plug it into a charger the red LED light comes on, followed by 3 short flashes. It wont connect to any comupter. I have taken it to cell phone repair places and neither are able to do anything.
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