BB Bold :: 9700 Won't Turn On And Keeps Reboot?
Apr 1, 2012
My Blackberry have a problem with media player, so i switched off my phone by pull out the battery but after that it wont turn on...Its wont start perfectly and keeps rebooting.
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Mar 30, 2010
Reboot complete (main screen/carrier logo) First Time and Device Usable Second Time
Minutes:Seconds
3:13 - 3:37 Custom Theme
3:11 - 3:25 Default Carrier Theme
Theme's have no real effect from what I've noticed. Unless you have a really big gfx intense theme.
3:13 - 3:23 Password
3:13 - 3:25 Password + wallpaper on mem card
7:09 - 7:21 "Memory Clean Turned on" + Theme + password + wallpaper on mem card Re-test (that was way too long)
6:36 - 6:45 "Memory Clean Already On" + Theme + password + wallpaper on mem card.
3:23 - 3:45 "Encrytion Media Card Only" + BerryWeather + Theme + password + wallpaper on mem card + Mem Compression Memory Clean and Encrytion (Device Memory Enabled) either one of those on will increase reboot time by atleast 2-3mins. When enabling Device Memory encryption Memory Clean is automatically turned on and can't be disabled. So in my testing reboot time was between 6-7mins. My current config setup is that last test. Since Password is on, I see no need for Device Memory encryption to be on. Without the password you can't gain access to device files. ZonaSnap , QuickLaunch, Blink all preloaded during each test. 8 Email Accounts, about 80 read emails, and 100+ sms, 41 apps anyone that is getting 1-2min reboot please post your settings.
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Jun 24, 2011
I was updating my email setup and rebooted as usual, however now all i get is the BB logo and the bar filled to the end and nothing after. Battery is fully chargedHave plugged into cpu to reset but BB cannot connect
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Jun 11, 2012
I have had the phone for about 6 months - T-Mobile. I recently updated the software and noticed the touch track ball was not working. I pulled the battery and now it will not boot up and has blinking red light.
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May 26, 2010
Ive been playing in google for the last hour and cant find anythign that helps. this morning my 9700 crashed as it does regularly and it wont load again. it gets to the status bar, makes its way about 1/4 of the way down and then crashed and tries to reboot. started at 9 am this morning, ive tried hard and soft resets, the battery was out of it for over an hour, desktop manager cant do anything with it becase it keeps crashing while its connecting. a new phone is in the mail but i need this phone for work and i need to boot this thing in the next little while. again ive tried ctrl alt dlt methoed a few times, numerous battery pulls, battery sat out of the phone for over an hour, tried booting it with the battery out, tried conecting to it with the battery in and out to desktop manager and nothing has worked.
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May 17, 2010
Did a restore on my 9700 this morning backing it up with my save from Friday. Turned it back on after the restore, no issues, everything worked fine then about 15 mins later the screen went white and had no functionality. i did a battery pull and nothing happens. screen is now totally black, it wont reboot and the LED just flashes red once, pause, then three times? BBDM wont recognize the device when its connected?
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Nov 25, 2011
So my bold 9700 began to re-boot itself and the bar started to load, reached about three quarters and wont go any further. I tried everything from charging the phone, removing the battery for hours, removing the micro sd card, but it still continues to load to a certain point and sticks. I've tried everything over and over but nothing different happens.
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Mar 12, 2010
I found a software bug last night. When I set the alarm and turn on the night modus and put the BB in the holster, once it starts ringing and I remove it from the holster, the BB crashes. The screen is completely white and does not react on any input. After a few seconds the BB automatically reboots.I have the newest OS installed.
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Aug 23, 2010
On my brother's 9700, he's experienced two random shut downs. He's with Rogers and has the latest OS installed (.743). He would notice that sometimes the phone sort of shuts off by itself. Normally he would keep the phone on standby or lock, but when he'd go to unlock the phone, he'd notice that none of the keys work (screen remains black). Normally the screen would light up and say that the phone is locked, but this doesn't happen. Then, he would hold down the End key for a couple of seconds to power up the phone, only the phone doesn't boot up from scratch. Instead, the Rogers splash screen would appear and it would go directly to his home screen. The phone is only about a week old and is brand new (not refurbished). Is there some sort of lock/standby feature that I'm unaware of that his phone is going into? Has anyone else experienced this?
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May 3, 2010
My mom has literally had her BB 9700 for 2 weeks now and last night it just turned off and when she goes to turn it on it shows that it's turning on and shows the status bar only it doesn't go all the way and just turns right back on? I really don't feel like hassaling with t-mobile if there is another way to fix this!
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Dec 30, 2011
i reloaded my blackberry 9700 but it is stuck on the reboot screen where it says blackberry with the unfinished booting line and a distorted screen
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Aug 26, 2010
I can't seem to find this exact problem, so bear with me if I missed it. My problem is that when I did a bettery pull a couple of days ago, my 9700 went into constant reboot. I was able to correct this by connecting to DM and reloading the OS (.714). This was the same OS I was previously using. Now, when I do a BP, the progress bar goes all the way to the end and it just freezes. I have to pull the battery again, and reload the same 714 OS from DM. No help from TMO online help, so I thought I would ask here.
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Feb 3, 2010
my 9700 is deleting my past calls list whenever I reboot either with quickpull, or battery pull. Is there a setting or something I can use to keep this from happening?
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Mar 6, 2010
Got my bb about 2 months ago and everything's working fine until today i couldnt retrieve email on my bb. i tried to reboot (hard) and reformat my phone but each time when i tried to reset the email settings, a message "your device had a problem connecting to the server" will appear.i'm using a bb bold 9700 currently.
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Aug 21, 2012
I have a problem with my Blackberry 9700 and it has a message of App Error 200. I try to reboot it to safe mode but it wouldn't work, I'm trying to delete third party application I used to download in the internet but my phone stop working. I try also to update the software but the problem is the memory is full, I cannot delete the applications to free the memory because the phone stop working and in the screen you will only see app error 200. My device model is Blackberry 9700 PIN: 21F447D0 OS:5.0 Bundle 726 (v5.0.0.442 Platform 5.1.0.121)
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May 11, 2010
Need some help, recently just bought a Bold 9700 and it was doing fine i.e. browsing, instant message (IM) and emails, but problems surface recently my phone went thru a software upgrade.Problem: device takes longer to register to BIS even though the network sservice status showed "BIS connected via mobile network", I cannot browse, IM or even email...
- I tried to register all the numbers in my HRT but not able to recieve the registration email, only after almost 30mins or so...
- also i realised i have many items in my HRT containing GPRS SG... and Wi-Fi... is this normal?
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Mar 8, 2010
I've been having issues with my bb, while bbming and listening to music via the media player, minutes and even sometimes seconds after putting a song on my BB freezes up and reboots itself. I searched the forums for the exact same issue and didn't come across a thread. If anyone has any ideas or possibly a link to the solution feel free to toss err in.
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Jan 14, 2010
I have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times. Tried to turn off the device and remove the battery for about a minute and still the problem is not solved.
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Apr 28, 2012
I turned my BB off about 20 hours ago. When I tried to turn it on just now, it would not turn on! I tried removing the battery for a few seconds, and when I put it back in the LED glowed red, but then it turned off, and the deivice still will not turn on.
Can anything be done, short of throwing it in the river? Having acquired a Galaxy Tablet, I'm thinking I need to ditch the BB for an Android-based phone.
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Nov 2, 2012
My Blackberry 9700 doesn't turn on, no red light and it doesn't charge when i connect it.The battery is fine because i tested it with another bold and it work.what is the problem?
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May 19, 2011
how to turn on the GPS with Map in 9700.I am using OS 6 Bundle 2475.
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Jan 4, 2010
on my 8310, i had shortcut button for each apps. for example, to get to calender, i would just press "l", and for address book it would be "a", and for calculator, it would be "u" etc. can u do the same for the 9700? how do u turn on the shortcut feature?
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May 3, 2010
just switch from a 9000 to a 9700 and have been very happy.however the top lock/unlock key is a pain.I carry my phone in my pocket and while putting it in my pocket i always hit the unlock key, then i have an ulocked phone in pocket.Is there a way to turn off the top unlock key? while im at it i wouldnt mind turning off the standy fuction as well.
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Jul 18, 2011
I can't get my Bluetooth to turn on. I have a 9700 BB Bold . When I go to the Manage Connections from there down to Turn on Bluetooth, then it will have a check mark in the box on the lift side but on the right side it will say (RED X) it will NOT go (green check mark).
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Sep 2, 2012
my blackeberry bold had very low battery last night and i put it on charging before going to sleep when i woke up i saw it was off and it wont turn on again....maybe the charger's wire had been pulled and it discharged. now wehn i insert the battery into it the red light turns on for 60 seconds and then goes off....my phone wont charge or turn on.
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Jul 9, 2010
I've only had my Blackberry Bold for about 2 months. The camera was being a little funny and won't zoom so I switched off my phone and took out the battery and replaced it to try and reboot the phone. Now it won't turn on.When the battery is in the Red LED light at the top right corner lights up then goes off when the Phone starts up showing the BLACKBERRY Logo on the screen with the Loading Bar underneath. The bar then shows that it is loading but almost immediately it crashes and switches off. It does this repeatedly though I've tried removing and replacing the battery several times.
I'm sure it is not a problem with the battery as I had only charged it the previous night and even tried using another battery from my friends Blackberry just to double check but the phone continues to repeatedly turn on, crash, turn off.
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Sep 2, 2012
Last week I bought a bold 9700 it seemed to be working then as it turned on ok. It was however not used since so the battery died. Sincee yesterday I have been trying to charge it and power it on to no avail all I am getting is the red light flight double flashing continuously.
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Apr 4, 2010
So i came off my phone 1am & everything was cool, during the night i noticed it seemed to be booting up as if it had been battery pulled. When i got up it was still doing this but the progress bar gets a quarter of the way then the screen goes blank & it starts again. It has now been about 8 hours & its STILL doing this. Whats going on & how can i get my phone working again?
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Jun 9, 2010
How do I turn off the sound that the Bold 9700 plays with the auto on/off. The 9000 used to do auto on/off silently, but the 9700 plays a sound and I can't find the setting to remove the sound.
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Mar 20, 2010
I would like to be able to turn the sound off when the camera snaps a picture.. Is this possible?
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May 6, 2010
I just have one quick question; how do i turn my voice mail off so people cannot leave me voice mail messages.
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