BB Bold :: 9700 Won't Turn On And Keeps Rebooting
Jul 9, 2010
I've only had my Blackberry Bold for about 2 months. The camera was being a little funny and won't zoom so I switched off my phone and took out the battery and replaced it to try and reboot the phone. Now it won't turn on.When the battery is in the Red LED light at the top right corner lights up then goes off when the Phone starts up showing the BLACKBERRY Logo on the screen with the Loading Bar underneath. The bar then shows that it is loading but almost immediately it crashes and switches off. It does this repeatedly though I've tried removing and replacing the battery several times.
I'm sure it is not a problem with the battery as I had only charged it the previous night and even tried using another battery from my friends Blackberry just to double check but the phone continues to repeatedly turn on, crash, turn off.
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May 11, 2010
I just bought an unlocked BB 9700 a couple of weeks ago and brought it to Costa Rica, it was working like a charm, until last night. The phone died (no charge) and when plugged back in, it started rebooting itself. I didn't notice this until this morning (it rebooted all night long) and now I am able to use the phone without the SIM card in, but as soon as i put the sim in, the phone goes on an endlees reboot.
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Apr 25, 2012
bold 9700 keep rebooting if i enable the mobile network currently on os6..
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Jul 16, 2011
I have installed a itheme on my bold 9700 and my phone is just rebooting all the time. How can I get it back to normal.
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Jan 20, 2010
So I bought my AT&T Bold 9700 last month when it first came out, and have had no troubles with it so far. I've tried searching for a thread like this but haven't found any.My 9700 just randomly "rebooted" this morning, where the screen goes black and the red led light turns on for a couple of seconds. This has happened to me before on my old 9000, where after it would then start up again. Nearing the time when I replaced it, it would do it quite frequently (and to think it just started getting really bad AFTER the 1 year warranty on it expired!). So back to the 9700, the progress bar that comes up when you're starting up the device would then come up, and sometimes load for about half an inch, sometimes only up to an eighth, before the whole thing would start again - the screen would turn black, the red led turns on, and the progress bar would come up again.I pulling the battery out for a few minutes and putting it back in but its still doing it. I then pulled it out for about an hour and its still doing it again.
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Mar 8, 2010
My phone is about 2 months old. My service is through ATT in the US, but I use the phone abroad - currently in Sydney, Australia.Sometime early this morning [still asleep as alarm didn't go off], the phone began rebooting. When it reboots, it fails half way through and starts again. This has been going on for over 10 hours. I have not had time to load any new application onto it, it is in the same state it came. I just receive and send email and text.I have spoken to ATT and the only thing they recommend is a new phone. However, they wont send it to me outside the US, they say it isn't possible [even if I pay for shipping]. I guess they never heard of FedEx or DHL. So much for their international service. I have to coordinate shipping through my office in the US. This is going take me more time than I think I can live without the phone.
I've tried a battery that I know works and the problem persisted. I would like to wipe the phone clean, but since I don't ever get to the main screen, I cant do it using an application. Is there any way to wipe it clean using a combination of keys? I cant do it from my PC either as it doesnt recognize the phone since it is always rebooting.
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Jan 14, 2010
I have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times. Tried to turn off the device and remove the battery for about a minute and still the problem is not solved.
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Apr 28, 2012
I turned my BB off about 20 hours ago. When I tried to turn it on just now, it would not turn on! I tried removing the battery for a few seconds, and when I put it back in the LED glowed red, but then it turned off, and the deivice still will not turn on.
Can anything be done, short of throwing it in the river? Having acquired a Galaxy Tablet, I'm thinking I need to ditch the BB for an Android-based phone.
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Nov 2, 2012
My Blackberry 9700 doesn't turn on, no red light and it doesn't charge when i connect it.The battery is fine because i tested it with another bold and it work.what is the problem?
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May 19, 2011
how to turn on the GPS with Map in 9700.I am using OS 6 Bundle 2475.
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Jan 4, 2010
on my 8310, i had shortcut button for each apps. for example, to get to calender, i would just press "l", and for address book it would be "a", and for calculator, it would be "u" etc. can u do the same for the 9700? how do u turn on the shortcut feature?
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May 3, 2010
just switch from a 9000 to a 9700 and have been very happy.however the top lock/unlock key is a pain.I carry my phone in my pocket and while putting it in my pocket i always hit the unlock key, then i have an ulocked phone in pocket.Is there a way to turn off the top unlock key? while im at it i wouldnt mind turning off the standy fuction as well.
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Jul 18, 2011
I can't get my Bluetooth to turn on. I have a 9700 BB Bold . When I go to the Manage Connections from there down to Turn on Bluetooth, then it will have a check mark in the box on the lift side but on the right side it will say (RED X) it will NOT go (green check mark).
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Sep 2, 2012
my blackeberry bold had very low battery last night and i put it on charging before going to sleep when i woke up i saw it was off and it wont turn on again....maybe the charger's wire had been pulled and it discharged. now wehn i insert the battery into it the red light turns on for 60 seconds and then goes off....my phone wont charge or turn on.
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Apr 1, 2012
My Blackberry have a problem with media player, so i switched off my phone by pull out the battery but after that it wont turn on...Its wont start perfectly and keeps rebooting.
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Sep 2, 2012
Last week I bought a bold 9700 it seemed to be working then as it turned on ok. It was however not used since so the battery died. Sincee yesterday I have been trying to charge it and power it on to no avail all I am getting is the red light flight double flashing continuously.
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Apr 4, 2010
So i came off my phone 1am & everything was cool, during the night i noticed it seemed to be booting up as if it had been battery pulled. When i got up it was still doing this but the progress bar gets a quarter of the way then the screen goes blank & it starts again. It has now been about 8 hours & its STILL doing this. Whats going on & how can i get my phone working again?
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Jun 9, 2010
How do I turn off the sound that the Bold 9700 plays with the auto on/off. The 9000 used to do auto on/off silently, but the 9700 plays a sound and I can't find the setting to remove the sound.
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Mar 20, 2010
I would like to be able to turn the sound off when the camera snaps a picture.. Is this possible?
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May 6, 2010
I just have one quick question; how do i turn my voice mail off so people cannot leave me voice mail messages.
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Jul 4, 2010
9700 Blackberry decided to turn itself off as it was plugged into the charger. Now it won't turn on fully. It gets 2/3rds of the way along the horizontal loading line then turns off . Red light comes on for a few seconds then the phone tries to start again and the process repeats. I've removed battery and sim but doesn't change anything.
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Jan 1, 2010
I got my BB about 2 days ago. It worked fine for about half a day after being fully charged, but whilst using it, the screen froze. The power button wasn't functioning at this point so i removed the battery.
Having put the battery back in, the phone now won't turn back on. The red LED is not on at all, the device isn't being recognised through USB, im pretty stuck. Is there anything I can do or should I return it to get a replacement?
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Jun 10, 2010
I changed my profile to Phone Calls Only.I have dial from home screen on.but now whenever i press only the number keys at the menu, it makes the key-tone.if i press or start pressing a letter, the keytones go away.I looked in options -> screen/keyboard, and the setting is on off.
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May 17, 2010
Did a restore on my 9700 this morning backing it up with my save from Friday. Turned it back on after the restore, no issues, everything worked fine then about 15 mins later the screen went white and had no funcitonality.
i did a battery pull and nothing happens. screen is now totally black, it wont reboot and the LED just flashes red once, pause, then three times? BBDM wont recongnize the device when its connected?
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Jan 14, 2010
I have a Bold 9700 recently bought about 4 days ago... At first all the communication channels works fine i.e. Mobile Network, Wifi and Bluetooth. Suddenly this morning the wifi stop working. I'm unable to switch the wifi on even clicking on it many times.
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Aug 27, 2010
Can I turn off Text Messages in the 9700?
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Feb 12, 2012
So about a month ago i bought a new battery for my BB bold 9700 and it has been working fine up intill yesterday, it kept dieing and saying battery drain handheld shutting down. so whenever i plug it into the charger it wont work. i updated it to the latest software, and just now today i used it in school all day, "jus texting, brickbreaker, and music on thw way home---30min" and i went to call my mom and i was on the phone for about 1 min not even and then it completely shuts off, i pull the battery out, put it back in, and its at 4% battery.
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Aug 17, 2010
On the clock "page", there is a red symbol that looks like either a BB or a keyboard & it has 9AM there also.. I have gone into the alarm settings & have been unable to remove this alarm. I have no idea what it is. Also, on the home page, there is a tiny clock symbol.
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Jul 28, 2012
had my phone for a while and it usually did the white screen thing where I used to have to take out the battery and insert again, but recently it was working fine then all of a sudden the screen went dim. Even on the highest brightness the screen can go it was still dim, sometimes it would brighten up again but it eventually got dimmer and then did the white screen thing and turned off. Now whenever I turn it on (re-insert the battery etc) I get a fixed red light, then a few seconds later this goes and the keyboard lights up. Then nothing.I've searched for any resolutions but so far found none, I've even tried leaving the battery out for a while and then putting it back in and updating the software but this hasn't been usefull
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Apr 13, 2010
When I put it into bedside mode and on silent it still vibrates. What am I doing wrong?
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Jun 5, 2010
I am still noob at this...i was a iPhone user since 3G...I'm only switching between the bold is really nice looking but still cant get off the lack of feature BB has, but not having to charge the BB everyday is a plus lol.anyways how to turn off auto-capitaliztion and turn off these dumb smiley face icon...we arent all women and kids using bb...
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