BB Bold 9700 :: Constantly Rebooting / Fails Halfway And Begins Again
Mar 8, 2010
My phone is about 2 months old. My service is through ATT in the US, but I use the phone abroad - currently in Sydney, Australia.Sometime early this morning [still asleep as alarm didn't go off], the phone began rebooting. When it reboots, it fails half way through and starts again. This has been going on for over 10 hours. I have not had time to load any new application onto it, it is in the same state it came. I just receive and send email and text.I have spoken to ATT and the only thing they recommend is a new phone. However, they wont send it to me outside the US, they say it isn't possible [even if I pay for shipping]. I guess they never heard of FedEx or DHL. So much for their international service. I have to coordinate shipping through my office in the US. This is going take me more time than I think I can live without the phone.
I've tried a battery that I know works and the problem persisted. I would like to wipe the phone clean, but since I don't ever get to the main screen, I cant do it using an application. Is there any way to wipe it clean using a combination of keys? I cant do it from my PC either as it doesnt recognize the phone since it is always rebooting.
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Aug 13, 2012
any suggestions what to do gratefully received have done the ususal, turn everything of and on, remove battery, all are charged ok but computer doesnt seem to recognise bb any more and cant connect
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Jan 11, 2012
My blackberry bold 9000 keeps rebooting itself constantly and runs down battery within an hour. I have tried taking out battery and sim and also wiping it and it still is doing this?
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Oct 1, 2012
Ever since upgrading to the latest software 7.1.0 Bundle 1149, my Bold 9900 is consonantly rebooting. Usually after a phone call, it decides to reboot. So annoying. Its also extremely slow and the battery life is awful. Its only about 6 months old and constant problems.
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Oct 19, 2012
I just got the new Bold and the darn thing re-boots about 4/5 times an hour. It's an enterprise (work) blackberry so because of security I cant use my computer desktop with it.
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Apr 4, 2012
I live in Germany, I often roam especially into Austria - crossing the border no issue, phone switches to an Austrian network. 10 days ago I got a replacemnent phone, flew to the US, and the phone started on landing, and constantly reset - no comms possible, apart from a few minutes after 1 day - then that was it until I arrived back in Germany IT WORKED PERFECTLY WHEN I GOT BACK TO GERMANY- I swopped the phone at the weekend, for a brand new one, as I neede to fly to Jordan today, I arrived, same situation as when I arrived in the US - constantly rebooting - after it let me put in the pin and password on landing. I read thru the forUms, and took out the sim and memory card - same reboot (battery was gone in about 1 hour, from full to nothing due to this reboot process I guess).
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Oct 14, 2012
I upgraded my 9900 but since then, it hasnt stopped rebooting. its been over 3hrs of constant rebooting. I tried removing the battery it kept rebooting. At one stage it went back to the "backing up data" screen and re-backed everything up. Note that I did the upgrade on the device without using the desktop.
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Jan 4, 2010
I just got my 9700 less than a week ago, then I woke up this morning to make a phone call. After the call, my phone just turned off, and since then, it's been trying to power on. The BlackBerry screen will show, along with the loading bar, but it'll only load about 1/4 of the way, then the screen flashes white, then turns off, and does the whole thing over again. It's been going on for about 45 mins now.
I've also done the battery/sim pull.
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Jan 26, 2010
I cannot check for updates of the OS over the air. It always says update failed try updating the software again or contact service provider. Than about a minute later says "no updates available". Has anyone else had the same issue? Is this something RIM is aware of? I'm on .296 and I know .405 is out there for att.I also noticed under certificates, Verisign/RSA Secure Server Root (last one @ bottom) Expired Jan 7 2010 and has a nice red X next to it.. Could some of you check this out on your Berries.
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Mar 5, 2010
I have a user with a Bold. If he looks at a pic and then tries to email it, it kicks back that the service failed. However if he composes a new message in the email app and then attaches the pic, it will send...any ideas?
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Mar 17, 2010
5 day new 9700, the brightness of the screen fluctuates between bright and less bright. Is this a setting issue or potentially a battery / hardware problem?
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Feb 16, 2010
i have my bold for about 3-4 days now and for some reason it keeps restarting on me, and its at the most random times, when i load google maps, stream a Internet video, or pandora, it even did it just now when i plugged it into the charger. my carrier is t-mobile and im using the default os, ive considered upgrading it, and if i need to return it i can just down grade right? or should i just take it back and exchange it for another? it also has a slightly creaky trackpad but it doesnt bother me at all, so i wouldnt mind taking back, just worried about getting an even more fucked up one.
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Jan 8, 2010
i love my bold to death but one thing is starting to annoy me. my bold keeps on resetting itself like 2-3 times a day. is this normal. ive had the phone since november and now it just starts resetting frequently. should i bring it back?
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Jul 23, 2010
constantly got the egg timer when i start to try and do something.i close apps properly, i hardly use the damn thing. when i do a battery pull it still happens when i start the phone. what shall i do?
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Feb 24, 2012
I have a Blackberry Bold 9700, and this problem only just began today. After updating the Blackberry App World software and rebooting the device, the red light began flashing as soon as the phone turned back on even though there were no new notifications, and no updates required. I tried switching a few things on and off, but it had no affect. So I performed a battery pull and it solved the problem...until I received an email on my device, and the light would not turn off after I read the email.
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Jul 7, 2010
My BlackBerry Torch 9810 refuses to start-up and while trying to rectify this issue using Desktop Manager, it fails to get passed the "Reconnecting to JVM" phase.
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Nov 15, 2012
I have a blackberry 9700 with BIS which I've just upgraded the software from OS5 to OS6, I'm having a problem opening and downloading any music and videos from the internet, I can browse through perfect but when I try to save it takes forever to download 1 percent and then says failed, I previously had this problem with the OS5 software as well, it used to work fine when I first got the phone but recently started failing to download so I upgraded to OS6 and the problem is still the same, there is nothing wrong with my memory card as I've tried with another memory card and the problem still continues.
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May 11, 2010
I just bought an unlocked BB 9700 a couple of weeks ago and brought it to Costa Rica, it was working like a charm, until last night. The phone died (no charge) and when plugged back in, it started rebooting itself. I didn't notice this until this morning (it rebooted all night long) and now I am able to use the phone without the SIM card in, but as soon as i put the sim in, the phone goes on an endlees reboot.
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Jul 9, 2010
I've only had my Blackberry Bold for about 2 months. The camera was being a little funny and won't zoom so I switched off my phone and took out the battery and replaced it to try and reboot the phone. Now it won't turn on.When the battery is in the Red LED light at the top right corner lights up then goes off when the Phone starts up showing the BLACKBERRY Logo on the screen with the Loading Bar underneath. The bar then shows that it is loading but almost immediately it crashes and switches off. It does this repeatedly though I've tried removing and replacing the battery several times.
I'm sure it is not a problem with the battery as I had only charged it the previous night and even tried using another battery from my friends Blackberry just to double check but the phone continues to repeatedly turn on, crash, turn off.
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Nov 17, 2011
I have a Bold 9700 upgraded to OS 6 about 1 year ago, in the last 2 - 3 months my phone seems to freeze constantly and the only way to stop it is to pull the battery. Another issue I'm having is that I get an "application memory low" message about twice to three times a day asking me to delete applications, I am now down to two applications on my phone....a banking app and a music app....and I'm still getting the message.
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Nov 23, 2011
my curve has been constantly rebooting. some days are better but today it has rebooted 6 times back to back!
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Jun 15, 2012
I have had my BB Curve 9360 for 7 months and for the last month the phone has been experiencing problems with rebooting itself.
The phone reboots itself approximately 5 or 6 times a day which is quite annoying as you have to deal with the irate persons who are continuously met by your voicemail as your phone is off or awaiting secrity info (PIN) without your knowledge.
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Jul 15, 2015
Basically my G3 reboots itself every so oftern. At first I linked it to google maps as 9/10 times the phone would crash when I tried to use it.
Last night I did a hard reset (hold power button and - volume) and started from scratch installing one app at a time.
It was running fine until I installed spotify then it started again! It got so bad that the phone would restart as soon as I tried to unlock the screen. I uninstalled spotify, but am still having the issue, so it cant be spotify? Unless it has left a corrupt file behind?
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Apr 25, 2012
bold 9700 keep rebooting if i enable the mobile network currently on os6..
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Jul 16, 2011
I have installed a itheme on my bold 9700 and my phone is just rebooting all the time. How can I get it back to normal.
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Jan 30, 2011
I recently updated my blackberry bold 9700 to the new OS 6 software but now when my battery gets to halfway it automatically goes red and then the remaining half a battery has gone and my battry needs recharging asap.Is this the case with anyone else...This only hapened when i updates the software.
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Nov 21, 2012
For all you EE customers out there here is what I did and how I got it working on 2G and 3G but not 4G.
1. Get a phone that can take your 3G SIM. I found my Nokia Lumia 800 for carphone warehouse worked.
2. Put your SIM in and let it register 2G.
3. On your 920 with no SIM in, go to Settings -> mobile network and TURN DATA OFF
4. Get your now registered SIM from your old/other phone and put it in your 920 and boot it up.
5. The phone should now boot and not crash.
6. Go to Setings -> Mobile Network and change "Highest Connection Speed" to 3G and then turn the "data connection" back on.
7. Life should be pretty good now (unless you live in a 4G area).
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Feb 16, 2015
My device was working fine, but suddenly my screen went blank(device turned off without any warning), an then thinking that it must be off I tried switching it back on but in vain. There was no response from the device. After these failed attempts I plugged it into the charging port and since then it is coming to the Google Flash screen(the one before the bubble animation) and then switching back off within a sec. I tried going to the Boot screen but in vain coz I dnt get enough time to select even Power off or any other option. What to do...I went through a few forums but could not decide what to do finally. And i need my Nexus 5 back to proper woorking as soon as possible without any data being erased.
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Jan 20, 2010
So I bought my AT&T Bold 9700 last month when it first came out, and have had no troubles with it so far. I've tried searching for a thread like this but haven't found any.My 9700 just randomly "rebooted" this morning, where the screen goes black and the red led light turns on for a couple of seconds. This has happened to me before on my old 9000, where after it would then start up again. Nearing the time when I replaced it, it would do it quite frequently (and to think it just started getting really bad AFTER the 1 year warranty on it expired!). So back to the 9700, the progress bar that comes up when you're starting up the device would then come up, and sometimes load for about half an inch, sometimes only up to an eighth, before the whole thing would start again - the screen would turn black, the red led turns on, and the progress bar would come up again.I pulling the battery out for a few minutes and putting it back in but its still doing it. I then pulled it out for about an hour and its still doing it again.
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Nov 21, 2011
After updating some apps and rebooting, my curve fails to initialize. Tried removing battery. What next?
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Feb 26, 2012
My BB Torch 9800 on my AT&T network is constantly not holding any battery charge, it's constantly dying on me even though I constantly have in plugged into a car charger or a wall charger at all times, it also started to reboot itself and then once its complete it reboots itself again and again and again. I've tried leaving the battery out for 15min and then trying to reboot it again, that does nothing. I've gone into the Options section under Device and disables the Compression, that did nothing, I've check the CPU Usage for the day and the week nothing is really eating the power up. I have also held down the menu button and switched off all my apps in there and still no better.
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