BB Bold 9700 :: Constantly Crashing / Restarting
Feb 16, 2010
i have my bold for about 3-4 days now and for some reason it keeps restarting on me, and its at the most random times, when i load google maps, stream a Internet video, or pandora, it even did it just now when i plugged it into the charger. my carrier is t-mobile and im using the default os, ive considered upgrading it, and if i need to return it i can just down grade right? or should i just take it back and exchange it for another? it also has a slightly creaky trackpad but it doesnt bother me at all, so i wouldnt mind taking back, just worried about getting an even more fucked up one.
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Mar 25, 2010
I noticed that my bold 9700 is restarting on its own , then the screen become white with writing JVM error 503, I search the internet to find out what happen, but few second later the phone rebooted own its own.
so i cross my finger while it was doing it. to my relieve it starts ok. But after few hours when i want to call somebody on my phone book, to my horror, the whole contacts on the address book are gone, not even 1 left, it’s totally empty. bbm, notepad, email, bookmarks, sms are fine , nothing is missing only the contacts are gone, and I’m now overseas for company meeting, and i didn’t bring any backup file with me, I’ve been a maniac for smart phones, i used Symbian, IPhone, android, winMo, etc and NONE of them ever give me such a problem out of no where, my 2000+ contacts are gone. And no I didn’t install or do anything to my phone since few weeks, cause I’m on my business trip.
is there any solution to my problem? I’ve tried sending service book bust doesn’t seem to help. Seriously, if Any of RIM employee or designer happens to see this post, i got question for you. This supposed to be a business phone, and now all my business contacts are gone.
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Dec 27, 2011
My bold 9700 just keep restarting. I unistalled the crunchsms and then the phone kept rebooting afterwards. I am not to do anything
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Sep 25, 2012
What can I do about my phone restarting over and over? Help Please! It's a Blackberry Bold 9700
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Apr 24, 2012
My iPhone 4 keeps crashing and restarting and AppleCare is unable to duplicate the issue or resolved the issue.
Recently my iphone randomly started crashing or it would freeze then i have to restart using power and home button, These are few things that I have already tried to resolve the issue:
1: Restore to factory settings and start over from scratch.
2. Deleted recently updated apps to see which one could be causing the issue, but the issue is still there.
3. Re-downloaded ios 5.1 and did a fresh restore.
After doing all this I called Applecare and they suggested to send in my phone and they will replace it and send me a new one since Im still having the issue after doing all of the above. Today I recieved my phone back from Applecare stating that the issue was resolved or not duplicated. So I did a restore once again and from one of the saved files that I had setup as a new phone. In the last 6 hours my phone has froze once, and crashed twice. I called Applecare again and he suggested to send the iphone in again and he will put in the notes to give it max time to detect the issue.
Info:
iPhone 4, iOS 5.1
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Mar 12, 2010
I downloaded OS 6 aver a week ago, havent had any issues until yesterday. Now my BB continues to reload over and over. If it decides to stay on the phone doesnt respond to anything. i have tried powering on in safe mode, that didnt help being that i cant select anything. I cant delete software due to BB not being recognized my the Desktop manager since BB doesnt stay on. Phone is 7 months old, was replaced under warranty therefore warranty has expired.
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Jun 3, 2012
My iPhone 3g has been constantly crashing and I know they're kernel panics, but nothing will fix it. I recently removed the jailbreak and completely restored it. I've tried restoring it as a new phone and backing it up and I've even removed all my apps and cleared it. And it also keeps looping the start up screen and ocasionally enters the recovery mode screen.Will Apple will replace it?? even though I still pay the bill, it was given to me, I didn't purchase it, does that matter?
Info:iPhone 3G, iOS 4.2
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May 13, 2011
Since upgrading to 6.0 OS, the new browser keeps crashing (on the Bell network). It either doesn't nothing when I click on the icon, or it will load about 10% and crash. If I do a battery pull reboot, browser will work again for a short period, then randomly crash again.
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Jul 3, 2010
Having problem where a red light appears and the phone freezes and restarts itself? Had the happen on a number of occasions now..
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Mar 17, 2010
5 day new 9700, the brightness of the screen fluctuates between bright and less bright. Is this a setting issue or potentially a battery / hardware problem?
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Jan 26, 2010
I just got an e63 and for the most part, it's a great phone and I love it. However, when I am at home.. it constantly freezes while I compose a text and then restarts. That, or it just restarts over and over while I am not even touching it.I keep trying to hard reset it.. so I type in that code and it says "requesting..." and then says "request not complete".It's weird because the ONLY time it acts this way.. is when I'm at home.. any other place, it's perfectly fine. Has anyone else had this problem and if so, how did you fix it?
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Jan 8, 2010
i love my bold to death but one thing is starting to annoy me. my bold keeps on resetting itself like 2-3 times a day. is this normal. ive had the phone since november and now it just starts resetting frequently. should i bring it back?
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Jul 23, 2010
constantly got the egg timer when i start to try and do something.i close apps properly, i hardly use the damn thing. when i do a battery pull it still happens when i start the phone. what shall i do?
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Feb 24, 2012
I have a Blackberry Bold 9700, and this problem only just began today. After updating the Blackberry App World software and rebooting the device, the red light began flashing as soon as the phone turned back on even though there were no new notifications, and no updates required. I tried switching a few things on and off, but it had no affect. So I performed a battery pull and it solved the problem...until I received an email on my device, and the light would not turn off after I read the email.
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Sep 3, 2015
Right, so the other day my G3 started to keep rebooting randomly and gradually got worse throughout the day but would turn on and be usable for an amount of time.
I have tried the following:
Booting into safe mode
Having it plugged into the wall charger
Hard Reset
Flashing the firmware using LG Flash Tool
Nothing has fixed the issue and unfortunately it is out of warranty. Currently it will load up but straight away reboot.
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Dec 22, 2015
I have a new LG G4 phone from Android, and it's not even 6 months old, but it keeps restarting. The LG logo will come up, then the screen will go black, and then the LG logo will appear back up. It's been doing this for about 5 hours now, and I've tried resetting it back to the factory settings, but it goes right back to rebooting on it's own.
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Oct 11, 2015
My s6 is continuously freezing and restarting. I have just factory reset it,but issue is still on.
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Oct 20, 2011
I have a Torch 9810 with the OS 7. Outside of the apps that were preinstalled with the phone, the only apps I have added are gmail and yahoo mail. I have 201.9 MB of free space in app storage, 6.2GB free in total media storage, and 3.2 gb free on my media card.
The device restarts on its own. Started off gradually, maybe once a day. And it would do it then, after sitting idle for a while and I pick it up, sliding out the keyboard would trigger a reboot. Then it would do that 2-3 times a day. I was thinking it had a defect in the slide out qwerty. Now it does it more frequently and has started doing it in the middle of calls. It has rebooted 3 times already this morning within an hour. One time without me even touching it, I just happen to see the screen come back on as it was booting up.
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May 19, 2012
I've been facing great problems in turning on my Bold 9700 mobile. I just changed the sim card and from then the cell is not turning on. Whenever it stars to turn on after a few seconds it restarts, then again the actions replay. I can't even charge it as it keeps turning on and restarting again and again.
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Sep 25, 2014
Camera crashes, doesn't work upon snapchat, camera, anything else etc etc. and then works upon a reset?
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Oct 16, 2015
I recently purchased a new phone, the Samsung Galaxy s6. I was really excited as I had heard nothing but good things.
Unfortunately the reality is very disappointing. My phone restarts itself all the time (6x in the last hour alone) and there are constant 'Unfortunately app x has stopped working' messages (15 in the last hour). The applications that crash are everything from FB to the keyboard to the Play Store, nothing consistent.
I have tried starting in safe mode to check if it was a third party app causing the problem, deleting the app cache, wiping the cache partition, a soft reset, a hard factory reset. Unfortunately nothing works and the problems continue.
I'm running Android version 5.1.1
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Nov 17, 2011
I have a Bold 9700 upgraded to OS 6 about 1 year ago, in the last 2 - 3 months my phone seems to freeze constantly and the only way to stop it is to pull the battery. Another issue I'm having is that I get an "application memory low" message about twice to three times a day asking me to delete applications, I am now down to two applications on my phone....a banking app and a music app....and I'm still getting the message.
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Dec 5, 2014
My iPhone 6 has been constantly restarting with blue or red screen, then turning of and not turning on.
I have tried everything, DFU and recovery mode, nothing works.
Info:
iPhone 6, iOS 8.1.1
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Oct 30, 2014
Ever since Tuesday morning on 10/28 Google Search app has been crashing repeatedly over and over again in the background. I did not think much of it first few times, but then yesterday and today it started becoming more frequent. It seems to be happening almost every hour.
So I started doing some trouble shooting and caught the app running at over 500 MB of RAM!! Then of course it shortly after crashed. I have attached a screen shot of that, in addition to battery stats from overnight when I was sleeping, so everyone can see how often it is occurring as well. I have reported at least 8 of the crashes to the Google report option that comes up.
So far I have tried restarting my phone multiple times, and have tried clearing the cache on the Google Search app. Still has made absolutely no difference. Would like to try to avoid resetting the phone if possible.
See screen shots below...
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Aug 31, 2011
I have just activated my new Triumph. I have not installed any apps besides what came with it. Upon startup, everything works. If I leave the phone sit for awhile, maybe 15 minutes, I will start to get force close messages for almost every app.Messaging (process com.android.mms)Market (process com.android.vending)Facebook (process com.facebook.katana)Google Services Framework (processom.google.process.gapps)The browser crashes so fast, I don't get a chance to push "Force Close"If I restart the phone, I get a trouble free experience for another 10-15 minutes. Strangely, the phone works with no issue.This is very frustrating to me as I had heard all of the wonderful things about Android and mine crashes constantly.
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Jul 9, 2010
I've only had my Blackberry Bold for about 2 months. The camera was being a little funny and won't zoom so I switched off my phone and took out the battery and replaced it to try and reboot the phone. Now it won't turn on!When the battery is in the Red LED light at the top right corner lights up then goes off when the Phone starts up showing the BLACKBERRY Logo on the screen with the Loading Bar underneath. The bar then shows that it is loading but almost immediately it crashes and switches off. It does this repeatedly though I've tried removing and replacing the battery several times.I'm sure it is not a problem with the battery as I had only charged it the previous night and even tried using another battery from my friends Blackberry just to double check but the phone continues to repeatedly turn on, crash, turn off.
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May 25, 2010
I'm an EX iPhone user. Finally becoming fed up with my iPhone crashing, restarting on its own and taking 10+ minutes to turn back on I decided I'm done with it so a few weeks ago on eBay I ordered a used HTC Magic for Rogers(my provider). It has a broken battery cover so theres tape all over the back but that doesn't matter.What does matter is that every time I try to connect it with the MacBook Pro it connects just fine for about 1 minute then it disconnects so I'm either JUST getting one song finished uploading on the Magic or it fails when its just about finished. I tried restarting the Mac and the Magic and nothing is working.This is a huge problem for me because to play music was the whole reason I bought this phone because my iPhone would keep restarting while I was driving around and left me with nothing to listen to for around 10 minutes and now on this HTC Magic I cant even get songs on the thing so I'm yet to try and play them in the car still.
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Mar 8, 2010
My phone is about 2 months old. My service is through ATT in the US, but I use the phone abroad - currently in Sydney, Australia.Sometime early this morning [still asleep as alarm didn't go off], the phone began rebooting. When it reboots, it fails half way through and starts again. This has been going on for over 10 hours. I have not had time to load any new application onto it, it is in the same state it came. I just receive and send email and text.I have spoken to ATT and the only thing they recommend is a new phone. However, they wont send it to me outside the US, they say it isn't possible [even if I pay for shipping]. I guess they never heard of FedEx or DHL. So much for their international service. I have to coordinate shipping through my office in the US. This is going take me more time than I think I can live without the phone.
I've tried a battery that I know works and the problem persisted. I would like to wipe the phone clean, but since I don't ever get to the main screen, I cant do it using an application. Is there any way to wipe it clean using a combination of keys? I cant do it from my PC either as it doesnt recognize the phone since it is always rebooting.
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Feb 14, 2012
I have a N8 well kept, always updated, never flashed, properly soft formatted before updating to belle. I thought that belle would have been fantastic. It really is not.Consider that as I type this text from my n8, the browser has freezed twice, the phone has rebooted once. And I only have apps compatible with belle on my phone.It took 2 minutes to switch from Italian language to English!
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Dec 1, 2014
So I've had lollipop since the Dev preview was released and I had less bugs on the preview than the final release. After side loading lollipop my phone randomly restarts itself and goes into loop. It gets to the point that when I try to get into recovery mode I can't make it to the restart boot loader screen without my phone constantly restarting.
Eventually it stops after a few minutes or up to a few hours. When this cycle occurs and I plug it into the charger the cycle gets even worse. My phone was unusable for over 5 hours yesterday. I've tried restoring it but no luck. What do I do !?
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May 25, 2015
What a crummy weekend for the Music apps to start crashing - Memorial Day weekend when I'm driving so much. Google Music keeps crashing as soon as I start navigation in Google Maps. I tried Amazon Prime Music too - same issue. So, I'm thinking it's the recently-updated Maps app that isn't multitasking well.
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