BB Software :: Bold 9700 OS 6 Keeps Restarting?
Mar 12, 2010
I downloaded OS 6 aver a week ago, havent had any issues until yesterday. Now my BB continues to reload over and over. If it decides to stay on the phone doesnt respond to anything. i have tried powering on in safe mode, that didnt help being that i cant select anything. I cant delete software due to BB not being recognized my the Desktop manager since BB doesnt stay on. Phone is 7 months old, was replaced under warranty therefore warranty has expired.
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Mar 25, 2010
I noticed that my bold 9700 is restarting on its own , then the screen become white with writing JVM error 503, I search the internet to find out what happen, but few second later the phone rebooted own its own.
so i cross my finger while it was doing it. to my relieve it starts ok. But after few hours when i want to call somebody on my phone book, to my horror, the whole contacts on the address book are gone, not even 1 left, it’s totally empty. bbm, notepad, email, bookmarks, sms are fine , nothing is missing only the contacts are gone, and I’m now overseas for company meeting, and i didn’t bring any backup file with me, I’ve been a maniac for smart phones, i used Symbian, IPhone, android, winMo, etc and NONE of them ever give me such a problem out of no where, my 2000+ contacts are gone. And no I didn’t install or do anything to my phone since few weeks, cause I’m on my business trip.
is there any solution to my problem? I’ve tried sending service book bust doesn’t seem to help. Seriously, if Any of RIM employee or designer happens to see this post, i got question for you. This supposed to be a business phone, and now all my business contacts are gone.
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Dec 27, 2011
My bold 9700 just keep restarting. I unistalled the crunchsms and then the phone kept rebooting afterwards. I am not to do anything
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Sep 25, 2012
What can I do about my phone restarting over and over? Help Please! It's a Blackberry Bold 9700
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Feb 16, 2010
i have my bold for about 3-4 days now and for some reason it keeps restarting on me, and its at the most random times, when i load google maps, stream a Internet video, or pandora, it even did it just now when i plugged it into the charger. my carrier is t-mobile and im using the default os, ive considered upgrading it, and if i need to return it i can just down grade right? or should i just take it back and exchange it for another? it also has a slightly creaky trackpad but it doesnt bother me at all, so i wouldnt mind taking back, just worried about getting an even more fucked up one.
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May 19, 2012
I've been facing great problems in turning on my Bold 9700 mobile. I just changed the sim card and from then the cell is not turning on. Whenever it stars to turn on after a few seconds it restarts, then again the actions replay. I can't even charge it as it keeps turning on and restarting again and again.
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Mar 8, 2010
I bought my bb 9700 last week.. And since then it keeps restarting.. Every time i put my pin code, it restarts.. I tried to upgrade it, i tried to reboot it.
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Sep 21, 2011
i have bb 9700 bold my phone is restarting again and again..... and speakers are not working properly..
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Mar 29, 2012
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
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Jun 13, 2012
My girlfriend's BB Bold 9780 keeps on restarting..
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Oct 29, 2012
It started when i came to Canada from UAE, i used my uncles HTC charger because my plug was a different design that the ones from here. It charged straight to 75% and up. Battery life started diminshing faster from that day on, and now it barely stays on for a few minutes.Now i wanted to know, is it a battery thing, or could the charging hole could be damaged? Also, how do you move the trackpad from one housing to another? it seems to be built straight into the keyboard, but on the one i bought doesnt have on.
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Sep 3, 2011
My new blackberry keeps restarting on its own after it get started by 3 to 4 minutes..I dont have any apps installed..tried soft reset and factory reset..nothing happened..I checked that I have the latest software installed
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Feb 8, 2012
i have recently u[dated my os to 7.1 and my devices keeps randomly restarting and ,droping coverage ,my mobile carrier is vodafone ireland ,
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Dec 29, 2011
my phone keep powering off and restarting? sometimes it wont even start it just keeps trying to start ?
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Mar 30, 2012
My smartphone 9900 is restarting again and again automatically.
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Sep 7, 2011
jsut recieved my Bold 9900 today and I was just restarting it to complete the software installations and now it goes through the sequence of starting up but once it has laoded the screen turns white and it restarts again and again.
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Oct 10, 2011
I have a Blackberry Bold 9780. It was working fine till this morning until I installed an update for the Tube Map application. After that it automatically restarted and has been continuously doing so without even entering the OS once. In other words, it just keeps restarting itself without actually booting. I tried entering into the safe mode, even that doesn't work!
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Nov 23, 2012
i bought the 9930 6 weeks ago in the USA. on first start up ......i was Initially greeted by a constant loop of restarting which stopped after 2 days. WHy or how? who knows. The restarting has continued sporadically but in the last week it is NOT topping ....6 days later!The phone is now rendered useless. Cannot be used, cannot access any info on it. It seems there is a fundamental flaw with this model or software. In checking the web many ppl complain of this problem. Surely RIM should address this! Customers are being told that this smart phone is so superlative when they surely know that there is a problem 400USD later?
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Jun 29, 2012
i got new phone, since i updated my software to os 7.1 from os 7, my phone reboot itself..
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Nov 29, 2011
Today I got my new BlackBerry 9900. The phone restarts suddenly itself. I can't really work with it, because it restarts continuously. Even if I just look at the menu.
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Dec 5, 2011
I have had a terrible experience with my bold 9900 bought 3 months ago.It keeps restarting and sometimes turns off at random or will turn off while calling, fb or texting.It had gone through 20 days of warranty repair done by Brightstar Malaysia but when it was returned to me yesterday it still had this problem. They claimed the phone had been sent to SIngapore for warranty repair. But from the look of it, nothing has been done properly and I am very disappointed.Does anyone here experience the same issues as I have? I am very tempted to write to RIM's CEO as this is the top of the range BB and it still doesn't reall work as it should. My calls for a replacement phone has not been entertained but I guess they would still want to repair it and it will be another 20 working days sent Singapore which I highly doubt their professionalism.
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Jul 22, 2010
We have over 50 of these devices and many of them are automatically restarting, sometimes in the middle of writing/reading emails, at least once a day. We sometimes also have JVM error 545 on the screen which either goes away when you restart or we have had the unit swopped out if it stayed on the screen.Battery life is rubbish, and often unit won't recharge unless you take the battery out first. Just noticed 1 small sticky label on the battery covering 2 terminals, should this be removed. Also there is a small brown sticky label on the device to the left of the 4 terminals. Have removed both of these to see whether this helps to make the device more reliable.
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Jun 1, 2012
I recently bought a blackberry bold 9930 model and am facing a problem related to restarting of the device again and again on its own.
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May 31, 2011
Blackberry Bold recently has develop a booting problem. It keeps on restarting anytime it boots.I thought it was battery problem have replaced with a new battery but the same problem reoccurs.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Oct 29, 2011
my bold 9780 on telus has been freezing, and shutting down and everytime it starts back up it does the same thing and shuts down, and sometimes it doesn't even restart, the red LED light blinks 5 times on the black screen. I seriously love this phone but i hate how much trouble its been giving me. And when it is on it either says sim card error, SOS or searching for networks randomly.
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May 16, 2012
The issue I am facing is that my Bold will power up, load 2/3 of the way, then proceed to a white screen with a wiping status bar. It will then freeze around 54% (not always 54%, maybe 48%, sometimes up to 50%), reboot, and repeat.Blackberry is recognized in Loader and Desktop Manager however will fail to connect to JVM because it will repeat the wiping. It does load the software (only if I catch it with the red LED and screen off). I tried the latest desktop manager and the latest updates. I've pull the battery many many times for long periods of times.
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Jun 17, 2014
Does Restarting my Iphone for bold Text delete everything ?
Info:
iPhone 5c, iOS 7.1.1
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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