BB Bold :: My 9900 Keeps Restarting
Mar 29, 2012
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
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Sep 3, 2011
My new blackberry keeps restarting on its own after it get started by 3 to 4 minutes..I dont have any apps installed..tried soft reset and factory reset..nothing happened..I checked that I have the latest software installed
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Feb 8, 2012
i have recently u[dated my os to 7.1 and my devices keeps randomly restarting and ,droping coverage ,my mobile carrier is vodafone ireland ,
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Mar 30, 2012
My smartphone 9900 is restarting again and again automatically.
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Sep 7, 2011
jsut recieved my Bold 9900 today and I was just restarting it to complete the software installations and now it goes through the sequence of starting up but once it has laoded the screen turns white and it restarts again and again.
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Nov 29, 2011
Today I got my new BlackBerry 9900. The phone restarts suddenly itself. I can't really work with it, because it restarts continuously. Even if I just look at the menu.
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Dec 5, 2011
I have had a terrible experience with my bold 9900 bought 3 months ago.It keeps restarting and sometimes turns off at random or will turn off while calling, fb or texting.It had gone through 20 days of warranty repair done by Brightstar Malaysia but when it was returned to me yesterday it still had this problem. They claimed the phone had been sent to SIngapore for warranty repair. But from the look of it, nothing has been done properly and I am very disappointed.Does anyone here experience the same issues as I have? I am very tempted to write to RIM's CEO as this is the top of the range BB and it still doesn't reall work as it should. My calls for a replacement phone has not been entertained but I guess they would still want to repair it and it will be another 20 working days sent Singapore which I highly doubt their professionalism.
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Jul 22, 2010
We have over 50 of these devices and many of them are automatically restarting, sometimes in the middle of writing/reading emails, at least once a day. We sometimes also have JVM error 545 on the screen which either goes away when you restart or we have had the unit swopped out if it stayed on the screen.Battery life is rubbish, and often unit won't recharge unless you take the battery out first. Just noticed 1 small sticky label on the battery covering 2 terminals, should this be removed. Also there is a small brown sticky label on the device to the left of the 4 terminals. Have removed both of these to see whether this helps to make the device more reliable.
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Jun 13, 2012
My girlfriend's BB Bold 9780 keeps on restarting..
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Oct 29, 2012
It started when i came to Canada from UAE, i used my uncles HTC charger because my plug was a different design that the ones from here. It charged straight to 75% and up. Battery life started diminshing faster from that day on, and now it barely stays on for a few minutes.Now i wanted to know, is it a battery thing, or could the charging hole could be damaged? Also, how do you move the trackpad from one housing to another? it seems to be built straight into the keyboard, but on the one i bought doesnt have on.
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Dec 27, 2011
My bold 9700 just keep restarting. I unistalled the crunchsms and then the phone kept rebooting afterwards. I am not to do anything
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Sep 25, 2012
What can I do about my phone restarting over and over? Help Please! It's a Blackberry Bold 9700
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Dec 29, 2011
my phone keep powering off and restarting? sometimes it wont even start it just keeps trying to start ?
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Oct 10, 2011
I have a Blackberry Bold 9780. It was working fine till this morning until I installed an update for the Tube Map application. After that it automatically restarted and has been continuously doing so without even entering the OS once. In other words, it just keeps restarting itself without actually booting. I tried entering into the safe mode, even that doesn't work!
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Nov 23, 2012
i bought the 9930 6 weeks ago in the USA. on first start up ......i was Initially greeted by a constant loop of restarting which stopped after 2 days. WHy or how? who knows. The restarting has continued sporadically but in the last week it is NOT topping ....6 days later!The phone is now rendered useless. Cannot be used, cannot access any info on it. It seems there is a fundamental flaw with this model or software. In checking the web many ppl complain of this problem. Surely RIM should address this! Customers are being told that this smart phone is so superlative when they surely know that there is a problem 400USD later?
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Jun 29, 2012
i got new phone, since i updated my software to os 7.1 from os 7, my phone reboot itself..
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Mar 12, 2010
I downloaded OS 6 aver a week ago, havent had any issues until yesterday. Now my BB continues to reload over and over. If it decides to stay on the phone doesnt respond to anything. i have tried powering on in safe mode, that didnt help being that i cant select anything. I cant delete software due to BB not being recognized my the Desktop manager since BB doesnt stay on. Phone is 7 months old, was replaced under warranty therefore warranty has expired.
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Jun 1, 2012
I recently bought a blackberry bold 9930 model and am facing a problem related to restarting of the device again and again on its own.
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May 31, 2011
Blackberry Bold recently has develop a booting problem. It keeps on restarting anytime it boots.I thought it was battery problem have replaced with a new battery but the same problem reoccurs.
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Feb 16, 2010
i have my bold for about 3-4 days now and for some reason it keeps restarting on me, and its at the most random times, when i load google maps, stream a Internet video, or pandora, it even did it just now when i plugged it into the charger. my carrier is t-mobile and im using the default os, ive considered upgrading it, and if i need to return it i can just down grade right? or should i just take it back and exchange it for another? it also has a slightly creaky trackpad but it doesnt bother me at all, so i wouldnt mind taking back, just worried about getting an even more fucked up one.
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Oct 29, 2011
my bold 9780 on telus has been freezing, and shutting down and everytime it starts back up it does the same thing and shuts down, and sometimes it doesn't even restart, the red LED light blinks 5 times on the black screen. I seriously love this phone but i hate how much trouble its been giving me. And when it is on it either says sim card error, SOS or searching for networks randomly.
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May 16, 2012
The issue I am facing is that my Bold will power up, load 2/3 of the way, then proceed to a white screen with a wiping status bar. It will then freeze around 54% (not always 54%, maybe 48%, sometimes up to 50%), reboot, and repeat.Blackberry is recognized in Loader and Desktop Manager however will fail to connect to JVM because it will repeat the wiping. It does load the software (only if I catch it with the red LED and screen off). I tried the latest desktop manager and the latest updates. I've pull the battery many many times for long periods of times.
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Jun 17, 2014
Does Restarting my Iphone for bold Text delete everything ?
Info:
iPhone 5c, iOS 7.1.1
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May 19, 2012
I've been facing great problems in turning on my Bold 9700 mobile. I just changed the sim card and from then the cell is not turning on. Whenever it stars to turn on after a few seconds it restarts, then again the actions replay. I can't even charge it as it keeps turning on and restarting again and again.
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Mar 7, 2012
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
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Mar 25, 2010
I noticed that my bold 9700 is restarting on its own , then the screen become white with writing JVM error 503, I search the internet to find out what happen, but few second later the phone rebooted own its own.
so i cross my finger while it was doing it. to my relieve it starts ok. But after few hours when i want to call somebody on my phone book, to my horror, the whole contacts on the address book are gone, not even 1 left, it’s totally empty. bbm, notepad, email, bookmarks, sms are fine , nothing is missing only the contacts are gone, and I’m now overseas for company meeting, and i didn’t bring any backup file with me, I’ve been a maniac for smart phones, i used Symbian, IPhone, android, winMo, etc and NONE of them ever give me such a problem out of no where, my 2000+ contacts are gone. And no I didn’t install or do anything to my phone since few weeks, cause I’m on my business trip.
is there any solution to my problem? I’ve tried sending service book bust doesn’t seem to help. Seriously, if Any of RIM employee or designer happens to see this post, i got question for you. This supposed to be a business phone, and now all my business contacts are gone.
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Jan 22, 2012
i got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
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Jun 21, 2012
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
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Oct 2, 2012
I have since 2 weeks experienced that my 9900 keeps restarting for appr. 2 hrs after a change of net provider and also restarting after loosing connection to network. Have not had that problem before and have made no aware changes when it started.
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