BB Bold :: 9900 Keeps Restarting And Turns Off?
Dec 5, 2011
I have had a terrible experience with my bold 9900 bought 3 months ago.It keeps restarting and sometimes turns off at random or will turn off while calling, fb or texting.It had gone through 20 days of warranty repair done by Brightstar Malaysia but when it was returned to me yesterday it still had this problem. They claimed the phone had been sent to SIngapore for warranty repair. But from the look of it, nothing has been done properly and I am very disappointed.Does anyone here experience the same issues as I have? I am very tempted to write to RIM's CEO as this is the top of the range BB and it still doesn't reall work as it should. My calls for a replacement phone has not been entertained but I guess they would still want to repair it and it will be another 20 working days sent Singapore which I highly doubt their professionalism.
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Mar 29, 2012
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
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Sep 3, 2011
My new blackberry keeps restarting on its own after it get started by 3 to 4 minutes..I dont have any apps installed..tried soft reset and factory reset..nothing happened..I checked that I have the latest software installed
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Feb 8, 2012
i have recently u[dated my os to 7.1 and my devices keeps randomly restarting and ,droping coverage ,my mobile carrier is vodafone ireland ,
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Mar 30, 2012
My smartphone 9900 is restarting again and again automatically.
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Sep 7, 2011
jsut recieved my Bold 9900 today and I was just restarting it to complete the software installations and now it goes through the sequence of starting up but once it has laoded the screen turns white and it restarts again and again.
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Nov 29, 2011
Today I got my new BlackBerry 9900. The phone restarts suddenly itself. I can't really work with it, because it restarts continuously. Even if I just look at the menu.
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Jul 22, 2010
We have over 50 of these devices and many of them are automatically restarting, sometimes in the middle of writing/reading emails, at least once a day. We sometimes also have JVM error 545 on the screen which either goes away when you restart or we have had the unit swopped out if it stayed on the screen.Battery life is rubbish, and often unit won't recharge unless you take the battery out first. Just noticed 1 small sticky label on the battery covering 2 terminals, should this be removed. Also there is a small brown sticky label on the device to the left of the 4 terminals. Have removed both of these to see whether this helps to make the device more reliable.
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Aug 6, 2012
I purchased my bold 9900 directly from Rim in February, and I noticed thatit recently keeps turning on and off by itself, sporadically. Once it turnsback on, it will immediately turn back off, and restart the process atleast 2-3 times. This is a nuisance because it happens many times a day. I have tried turning it on/off with and without my sim card, but it isn't helping?
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Nov 18, 2012
I have been using a blackberry bold 9900 since almost a year now. I have never faced any problem with it before. But since last 1 month, my device switches/turns off by itself. Sometimes it turns off while I am using it, and sometimes when i remove it from the cover(holster), i find that it is turned off. the auto on/off feature is not enabled. this problem was very rare earlier, but since last few days, it turns off many times a day. I have the latest software update and few days ago, i again re-installed the device software. But it did not help. Below are the details of my device?
Blackberry Bold 9900 (3G,Wi-Fi)
7.1 Bundle 1646 (v7.1.0.523, Platform 5.1.0.393)
Free Memory: 132554186
subscribed to BIS and have set up four email accounts.
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Jul 23, 2012
I got the bold 9900 2 months ago, In the last two weeks , it started , frezzing , that i coulnd open any aplication not even turn it off without taking the battery off. Now its resets by itself several times a day, and every time . Turns off, and then you can see the white blackberry line loading, and then turns on.. after a while it will do it again. I update the version and everything and nothings works.
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Feb 14, 2012
Previous to upgrading to 7.1 my device would only go into charging mode when plugged in. Now when I plug it into my computer my SD card gets mounted. Is there a way to turn this off?
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Dec 25, 2011
I have a Blackberry bold9900when I connect it via the USB cable into an electrical outlet to which I attached the plug to the device (the phone is turned off) the green light at the end of the charging will not turn on After all night he continued to blink.After full charge the light turns green?On my previous bold9000 the green light is lit?
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Mar 31, 2010
Our company was able to receive the new Bold 9900 but it seems there is an issue with activating wifi on the device. Have tried turning on Wifi, but it attempts scanning for networks then eventually fails and turns wifi off. It doesn't even list any active access points. Doing a battery pull and reset the device to factory defaults does not seem to do the trick. I am thinking it could be a defective device or perhaps a software issue.
BB OS: v7.1.0.1091
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Aug 25, 2010
I can't turn on the phone because the phone stacks in a blank Nokia logo and then turns off. When I try to connect in the PC nothing happens and when I try to put the battery into the device. it turns on by itself and restarting sevaral times. I dont know what kind of problem I am facing.
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Jun 18, 2012
My Iphone (white) turns on then off then on then off then on then off! Finaly when I eventually get to the lock screen it says: conect to power but I charged it last night and the percent bar (top right) says 100% . Now it says to charge with itunes? What am I supposed to do!
Info:
iPhone 4, I don't know what the problem is?
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Jun 13, 2012
My girlfriend's BB Bold 9780 keeps on restarting..
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Oct 29, 2012
It started when i came to Canada from UAE, i used my uncles HTC charger because my plug was a different design that the ones from here. It charged straight to 75% and up. Battery life started diminshing faster from that day on, and now it barely stays on for a few minutes.Now i wanted to know, is it a battery thing, or could the charging hole could be damaged? Also, how do you move the trackpad from one housing to another? it seems to be built straight into the keyboard, but on the one i bought doesnt have on.
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Dec 27, 2011
My bold 9700 just keep restarting. I unistalled the crunchsms and then the phone kept rebooting afterwards. I am not to do anything
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Sep 25, 2012
What can I do about my phone restarting over and over? Help Please! It's a Blackberry Bold 9700
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Dec 29, 2011
my phone keep powering off and restarting? sometimes it wont even start it just keeps trying to start ?
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Oct 10, 2011
I have a Blackberry Bold 9780. It was working fine till this morning until I installed an update for the Tube Map application. After that it automatically restarted and has been continuously doing so without even entering the OS once. In other words, it just keeps restarting itself without actually booting. I tried entering into the safe mode, even that doesn't work!
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Nov 23, 2012
i bought the 9930 6 weeks ago in the USA. on first start up ......i was Initially greeted by a constant loop of restarting which stopped after 2 days. WHy or how? who knows. The restarting has continued sporadically but in the last week it is NOT topping ....6 days later!The phone is now rendered useless. Cannot be used, cannot access any info on it. It seems there is a fundamental flaw with this model or software. In checking the web many ppl complain of this problem. Surely RIM should address this! Customers are being told that this smart phone is so superlative when they surely know that there is a problem 400USD later?
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Jun 29, 2012
i got new phone, since i updated my software to os 7.1 from os 7, my phone reboot itself..
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Mar 12, 2010
I downloaded OS 6 aver a week ago, havent had any issues until yesterday. Now my BB continues to reload over and over. If it decides to stay on the phone doesnt respond to anything. i have tried powering on in safe mode, that didnt help being that i cant select anything. I cant delete software due to BB not being recognized my the Desktop manager since BB doesnt stay on. Phone is 7 months old, was replaced under warranty therefore warranty has expired.
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Jun 1, 2012
I recently bought a blackberry bold 9930 model and am facing a problem related to restarting of the device again and again on its own.
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May 31, 2011
Blackberry Bold recently has develop a booting problem. It keeps on restarting anytime it boots.I thought it was battery problem have replaced with a new battery but the same problem reoccurs.
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Feb 16, 2010
i have my bold for about 3-4 days now and for some reason it keeps restarting on me, and its at the most random times, when i load google maps, stream a Internet video, or pandora, it even did it just now when i plugged it into the charger. my carrier is t-mobile and im using the default os, ive considered upgrading it, and if i need to return it i can just down grade right? or should i just take it back and exchange it for another? it also has a slightly creaky trackpad but it doesnt bother me at all, so i wouldnt mind taking back, just worried about getting an even more fucked up one.
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Oct 29, 2011
my bold 9780 on telus has been freezing, and shutting down and everytime it starts back up it does the same thing and shuts down, and sometimes it doesn't even restart, the red LED light blinks 5 times on the black screen. I seriously love this phone but i hate how much trouble its been giving me. And when it is on it either says sim card error, SOS or searching for networks randomly.
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May 16, 2012
The issue I am facing is that my Bold will power up, load 2/3 of the way, then proceed to a white screen with a wiping status bar. It will then freeze around 54% (not always 54%, maybe 48%, sometimes up to 50%), reboot, and repeat.Blackberry is recognized in Loader and Desktop Manager however will fail to connect to JVM because it will repeat the wiping. It does load the software (only if I catch it with the red LED and screen off). I tried the latest desktop manager and the latest updates. I've pull the battery many many times for long periods of times.
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