BB Bold 9700 :: Phone Keeps Trying To Power Itself On But Fails
Jan 4, 2010
I just got my 9700 less than a week ago, then I woke up this morning to make a phone call. After the call, my phone just turned off, and since then, it's been trying to power on. The BlackBerry screen will show, along with the loading bar, but it'll only load about 1/4 of the way, then the screen flashes white, then turns off, and does the whole thing over again. It's been going on for about 45 mins now.
I've also done the battery/sim pull.
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Aug 13, 2012
any suggestions what to do gratefully received have done the ususal, turn everything of and on, remove battery, all are charged ok but computer doesnt seem to recognise bb any more and cant connect
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Jan 24, 2010
The battery life on my phone has been amazing. HOWEVER today I had about one bar left on the battery indicator and my phone just shut off unexpectedly when I was on a phone call. I couldn't get it to turn on so I did a battery pull and it did. Then... when I turned it back on it said "Power to Low for Radio Use".I'm a newbie to the BlackBerry world so: Do our phone just shut of with no warning? Is the "Power to Low for Radio Use" a normal thing? I would think there would be some kind of low battery warning before our phone just dies.
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Jan 26, 2010
I cannot check for updates of the OS over the air. It always says update failed try updating the software again or contact service provider. Than about a minute later says "no updates available". Has anyone else had the same issue? Is this something RIM is aware of? I'm on .296 and I know .405 is out there for att.I also noticed under certificates, Verisign/RSA Secure Server Root (last one @ bottom) Expired Jan 7 2010 and has a nice red X next to it.. Could some of you check this out on your Berries.
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Mar 5, 2010
I have a user with a Bold. If he looks at a pic and then tries to email it, it kicks back that the service failed. However if he composes a new message in the email app and then attaches the pic, it will send...any ideas?
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Mar 8, 2010
My phone is about 2 months old. My service is through ATT in the US, but I use the phone abroad - currently in Sydney, Australia.Sometime early this morning [still asleep as alarm didn't go off], the phone began rebooting. When it reboots, it fails half way through and starts again. This has been going on for over 10 hours. I have not had time to load any new application onto it, it is in the same state it came. I just receive and send email and text.I have spoken to ATT and the only thing they recommend is a new phone. However, they wont send it to me outside the US, they say it isn't possible [even if I pay for shipping]. I guess they never heard of FedEx or DHL. So much for their international service. I have to coordinate shipping through my office in the US. This is going take me more time than I think I can live without the phone.
I've tried a battery that I know works and the problem persisted. I would like to wipe the phone clean, but since I don't ever get to the main screen, I cant do it using an application. Is there any way to wipe it clean using a combination of keys? I cant do it from my PC either as it doesnt recognize the phone since it is always rebooting.
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Nov 15, 2012
I have a blackberry 9700 with BIS which I've just upgraded the software from OS5 to OS6, I'm having a problem opening and downloading any music and videos from the internet, I can browse through perfect but when I try to save it takes forever to download 1 percent and then says failed, I previously had this problem with the OS5 software as well, it used to work fine when I first got the phone but recently started failing to download so I upgraded to OS6 and the problem is still the same, there is nothing wrong with my memory card as I've tried with another memory card and the problem still continues.
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Aug 28, 2010
When I try to turn on my Bold 9700 the load bar only shows the OS load to about 1/4 of the way through and the phone shuts of and continues to restart and shut off without ever turning on completely. Is this phone dead? There is no damage to the phone, I turned it off full power down last night before I went to bed unplugged and this is what I woke up to.
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Mar 6, 2011
I am trying to find out how to reformat or fix my blackberry (bold 9700) after my power went out during an OS update. My phone just shows App Error 200 and when I view the threads (see links below) I find the answer but it is in another link. Each time I click the link I get the message:
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Feb 10, 2011
i have an sonyerricson X10 . and my phone is fails to power up with a SD card. when ever i take the SD card out the power is on, as long as i keep the SD card there the power is off cant be be.
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Feb 10, 2010
Twice yesterday afternoon and once this am my 9700 power cycled / rebooted itself. This is a pain as I have berry buzz and have to reconfigure my profile as the settings are gone after a power cycle. Do I have a virus? I have Quickpull installed but not configured to automatically run. Do I need to install Quickpull? Any help would be appreciated.
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Jan 13, 2010
As I was talking on my relatively new Bold 9700 it just completely died! The battery was charged but the screen and everything just went black. It will not power on. I have removed the battery and put it back in and the only response to that it the red LED light coming on for a few minutes then coming off.
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Apr 30, 2012
my iphone 4s has just switched itself off and now has no power at all or at least fails to start up again! Prior to shutting down there was grey and black vertical lines running down the screen and as i swiped to unlock, it just shutdown. I have tried plugging in the charger (although it was at 60% battery) too see if i could switch it on again, but after only a short time the phone was really hot so have now unplugged.
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Mar 24, 2010
Every time I register a new email in my BIS network, it appears in my blackberry as a newly created application. Does this drain resources and battery?
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May 3, 2011
Last night while using my bb bold 9700,it just went off,came back on and then my bbm(messenger) was deleted,so i tried updating the OS which turned out to be a failure,unplugging my bb from my laptop minutes later it went off and the red light was blinking twice,charged it all night and symptoms still persist.
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Jul 13, 2010
I have an LG Versa that always fails when atempting to dial a call. It says "Calling" and the number dialed for about 30 seconds then says "Call Failed!!! Try Again". Everything else on the phone works fine.This happened after the phone was partially bricked and then an emergency flash was performed with LGNPST Lab Level 1.2 and the vx9600.dll. The phone has since been completely reflashed on several occassion with versions 3 & 4 software by the carrier techs, some "super techs" & myself "standard tech" but problem persist.
I have noticed if you go into Programming Mode (##77647269600 call then 000000) under Field Test & Screen that the value "TxPower" is always "TXOff" even while call is being attemped, before it fails. (see attachment) No one has been able to determine how to get the TxPower On. LG says that someone must have changed a setting, but they refuse to provide the information on how it is accomplished. Lg insist that it must be sent in for service.The phone is out of warranty.
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Sep 2, 2010
So I have owned a Black Bold 9700 for a while now and about 2 months ago I switched to a White 9700. I would always get at least one day out of my battery in my black 9700. And I was with my white 9700 as well until about 2 weeks ago.I rarely talk on my phone but I am a heavy user with BBM, text and email and a bit with Facebook which I know uses a lot of battery... I have about 90 contacts on BBM and use it constantly everyday -- chatting with 4 to 5 ppl at a time constantly. However, I'm lucky if my battery lasts from 11am until 5pm anymore. I have tried about 3 different batteries and they all have the same issue. I just upgraded my software from .743 to .862 last night.
And I switched over to a brand new OEM battery 2 days ago. I charged my phone overnight and powered it on at 11am and now at 2:14pm I'm sitting at 75% battery life.I don't have many apps on my phone besides Facebook and Weather Eye. The only apps I ever have running everyday are the ones that have to be running constantly (BBM, Phone, Browser, Messages). I rarely even browse the internet and I don't have Bluetooth or Wi-Fi enabled. However, I am always running on 3G.
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Mar 10, 2010
Blackberry9700. Email worked fine until I had to reset my password for my work account, now I can receive email via the blackberry from this account but cannot send. Send fails with "contains an invalid email address". My service provider and RIM have not been able to figure this out so far. Email account is not full, can access from a pc and send/receive. So problem is specific to the bb system.
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Mar 24, 2010
Every time Iam on phone it keeps switching between handset and headset auto and very fast so it keeps cutting every second I installed new bbm .65 everythink working fine then I mistakely downloaded .57 cancelled it when I rebooted phone no bbm, so I reinstalled .65 bbm and it was really laggy and slow so I reinstalled it again and now that is happening to my phone?
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Apr 4, 2010
I've just gotten a Bold 9700 and noticed that even though I have the option to sync the profile pictures of my friends with my contacts profiles on the phone, the pictures for my phone contacts remain blank. The Facebook profiles are linked to my contacts and sometimes will show the Facebook profile picture but after a while the picture reverts to a blank icon again. I've also unselected the option to sync and re-enabled the option to update Blackberry contacts with my Facebook contacts to try and force the pictures to update but no success.
I was thinking that it might also be because of a conflict wiyth other apps trying to update the contact pictures seeing as I originally imported all my contatcs from my Gmail account but I am unable to figure out which other apps, if any, are updating contact pics and thereby turn them off.
Blackberry contacts linked to a LinkedIn profile show their LinkedIn profile pics correctly though and other than that I only have BB Messenger, GTalk, Windows Live Messenger and Facebook that are linked to my Blackberry contacts.Any ideas on how I can get my contacts' pictures to sync correctly with Facebook?
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Apr 20, 2010
This issue has been happning for a while, but for the last week or so it has been happening more frequently. A phone call arrives and sends the phone into a reset, similar to what QuickPull would do. No open apps, no error message, it just resets.I have searched a bit, but have not found anyone posting a similar issue so far. I run the stock T-Mobile OS, and a few extra RIM and 3rd party apps.
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Jul 8, 2010
I am a new owner of a Blackberry Bold.When I receive a phone call, the phone only rings once and if I don't answer within 4 or 5 seconds I get a "missed call message". I've explored chanding ring tones accessed from the "Loud" icon without success.How do I get the phone to ring for longer like normal mobiles or landlines?
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May 14, 2010
I use gmail and when I delete an email on the web, it doesn't delete on my BB. The same goes for when I open an email on the web, it doesn't show 'read' on my BB. Interestingly though, if I delete or read an email on my BB, the action is reciprocated on the web.And finally, if I send myself an email (either from the web or my BB), it appears on the web but not on my BB.
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Apr 5, 2010
I often hear many people complaining or wanting to have the Bold 9650 look like the Bold 9700. I found this picture of the Tour 2 9650 splitting with the 9700 Bold to show the differences between of the Bold 9650 if it stays the same without changes, this is what the difference would be compared to the Bold 9700.as you can see, the only difference if the Bold 9650 stays the same as we see here when the final release comes, is that the Bold 9650 has a somewhat larger bezel VS the 9700 Bold. Other then that, you can see from the pic, nothing else is different on the face of the phones in looks.just thought it was pretty interesting(left side is the 9650, right side is the 9700.
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Jan 8, 2012
I have just updated my 9700 Bold to 6.0 and now it does not work as a phone? there is no phone icon, it isn't hidden either. I ring the phone from a landline and nothing? completely useless..I have pulled the battery to no avail...
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Jul 13, 2014
I cant access any website on my rooted 4.4.4 nexus .. I keep getting this message (The WAPGW fails to query user information(PLAT return fails))
Even on the play store i get server error .. On fb i get internal server error.. All Apps cant connect to the internet
Only way i can go online is using opera mini or
If i switch on reduce data usage on chrome weirdly it works .. When i switch it off i get the same error
Resetted data on google servicces and services framework with no luck
Attached Thumbnails....
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Feb 6, 2010
does it mean pulling the battery even it is still on?? or switch the power off then pull the battery out and wait for 1 minute?
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Jun 28, 2010
USe Gmal on my bb 9700.
about twice a day i get a message to say my emails arnt being sent through becuase i have to update my password....why on earth is it doing this? its doing my head in.
do sort it i simply go to setup, log in and type my gmail password in and it sorts itself out.
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Jun 20, 2010
Is there a way I can download the os just from my phone ?
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Jun 18, 2010
Is there a way I can download the os just from the phone ?
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Sep 16, 2010
I have an unbranded blackberry bold 9700, i have connected to wifi at home, and can browse the internet, but for some reason, i do not have uma. I live in an area with no network connection, and the reason for purchasing the blackberry bold 9700, was to have full network connection, via wifi, to make and recieve phone calls and txts. Is there a way of having UMA on my phone? would i be able to download something to set it up? something from orange?
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