BB Bold :: 9700 Fails To Connect To Computer And Fails?
Aug 13, 2012
any suggestions what to do gratefully received have done the ususal, turn everything of and on, remove battery, all are charged ok but computer doesnt seem to recognise bb any more and cant connect
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Jul 13, 2014
I cant access any website on my rooted 4.4.4 nexus .. I keep getting this message (The WAPGW fails to query user information(PLAT return fails))
Even on the play store i get server error .. On fb i get internal server error.. All Apps cant connect to the internet
Only way i can go online is using opera mini or
If i switch on reduce data usage on chrome weirdly it works .. When i switch it off i get the same error
Resetted data on google servicces and services framework with no luck
Attached Thumbnails....
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Jan 4, 2010
I just got my 9700 less than a week ago, then I woke up this morning to make a phone call. After the call, my phone just turned off, and since then, it's been trying to power on. The BlackBerry screen will show, along with the loading bar, but it'll only load about 1/4 of the way, then the screen flashes white, then turns off, and does the whole thing over again. It's been going on for about 45 mins now.
I've also done the battery/sim pull.
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Jan 26, 2010
I cannot check for updates of the OS over the air. It always says update failed try updating the software again or contact service provider. Than about a minute later says "no updates available". Has anyone else had the same issue? Is this something RIM is aware of? I'm on .296 and I know .405 is out there for att.I also noticed under certificates, Verisign/RSA Secure Server Root (last one @ bottom) Expired Jan 7 2010 and has a nice red X next to it.. Could some of you check this out on your Berries.
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Mar 5, 2010
I have a user with a Bold. If he looks at a pic and then tries to email it, it kicks back that the service failed. However if he composes a new message in the email app and then attaches the pic, it will send...any ideas?
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Mar 8, 2010
My phone is about 2 months old. My service is through ATT in the US, but I use the phone abroad - currently in Sydney, Australia.Sometime early this morning [still asleep as alarm didn't go off], the phone began rebooting. When it reboots, it fails half way through and starts again. This has been going on for over 10 hours. I have not had time to load any new application onto it, it is in the same state it came. I just receive and send email and text.I have spoken to ATT and the only thing they recommend is a new phone. However, they wont send it to me outside the US, they say it isn't possible [even if I pay for shipping]. I guess they never heard of FedEx or DHL. So much for their international service. I have to coordinate shipping through my office in the US. This is going take me more time than I think I can live without the phone.
I've tried a battery that I know works and the problem persisted. I would like to wipe the phone clean, but since I don't ever get to the main screen, I cant do it using an application. Is there any way to wipe it clean using a combination of keys? I cant do it from my PC either as it doesnt recognize the phone since it is always rebooting.
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Nov 15, 2012
I have a blackberry 9700 with BIS which I've just upgraded the software from OS5 to OS6, I'm having a problem opening and downloading any music and videos from the internet, I can browse through perfect but when I try to save it takes forever to download 1 percent and then says failed, I previously had this problem with the OS5 software as well, it used to work fine when I first got the phone but recently started failing to download so I upgraded to OS6 and the problem is still the same, there is nothing wrong with my memory card as I've tried with another memory card and the problem still continues.
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Dec 29, 2015
I have an LG G4 and am having problems with wifi. When I turn wifi on from settings, I get a message saying Turning wifi on....and it just stays there and doesn't ever connect or show available networks. I have tried multiple tips, tricks, and FAQ pages from many sites including this one with no luck. I know the wifi networks are working as other devices connect with no issue. I have tried it at home, work, an din public places that have wifi and no luck. I have checked date and time, I have turned airplane mode on and off, I have restarted, all that good stuff.
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Dec 10, 2010
I am trying to upgrade my X10 from software version 1.6 to 2.1.First of all I think it's very annoying that there are 2 different applications from Sony Ericsson called Update Service and PC Companion. Why not just have 1 application and make it less complicated for the users.However I first tried with Update Service, but it keeps telling me that my software is up to date and all I can choose then is "Exit". There are no settings and nothing else you can do.
Then I tried with PC Companion which detects that there is a new software update available for my phone and when I try to upgrade it fails on preparing the computer for software upgrade, see picture.
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Dec 2, 2014
I have an Iphone 4 version 7.1.2 which fails to connect to wifi it does see the server but when I put the password it does not repond to it
I have already done all the trubleshooting steps that apple support sujests on the issue with no results should I consider service or there is something else I can try
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Apr 6, 2012
Using the same credentials as previously used (before belle) the exchange account refuses to connect.Keep getting "Invalid Exchange ActiveSync credentials. Check credential settings."I am using Nokia C6 and before I upgraded to belle (both with symbian and anna) I was able to sync my calendar and emails.But, after the upgrade I started to get the error.Recently I purchased my N8 for my wife and I thought I should try it out again on the N8 (that does not have the belle upgrade yet). The activesync worked like a breeze.Our company certificates require user to setup the phone lock code active. I was forced to do that on N8 as soon as I setup the activesync.But with belle, if I turn the phone lock off, it doesn't even prompt me for that. Right now I have the two phones setup exactly the same (with the lock code active). The N8 connects and syncs up just fine and C6 does not.
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May 27, 2012
Unfortunately it refuses to connect to my wifi. Everytime I try to connect I get a 'Failed to associate with the network' Message.
I've reset both my router and the phone plenty of times, I've checked my WEP passkey (We use WEP as my mum's Vista laptop doesn't seem to want to touch WPA), and well, we have had many devices on the router without issue so I doubt it's that. I've also tried disconnecting some devices from it to make sure the router isn't full up.
Phone is BlackBerry 9300
Platform 6.6.0.212
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Sep 11, 2012
Playbook has been connecting to Pearl emails through Bridge for months but is suddenly failing. It still connects to contacts, memopad, tasks etc on Pearl with no problem, but tries to open emails, then fails to populate. It flashes on and off constantly with green waiting symbol circling.
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Apr 13, 2011
I'm having problems connecting OVI to a Nokia N8-00 handset via Bluetooth. The Add New Device wizard is able to detect the phone but when selecting it from the list and proceeding it stays on "Checking the Bluetooth capabilities of your device." for some 20 seconds after which it eventually fails with the error of "Failed to connect to your device. Problems occurred while authorizing the Bluetooth connection between your device and computer."
I've verified that both devices are configured as authorized by their respective counterpart. Also tried to remove the pairing from both the laptop and phone and re-pair them again - same problem. I am able to sync the phone with OVI via USB no problem. I am also able to use my OVI with another Nokia phone (E72) via Bluetooth without any issues. This points me to a possible problem with Bluetooth on the N8 phone itself but I don't have any way to prove it.
OVI version 3.0.0.290
N8-00 version 013.016
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Jan 16, 2010
When I plug into my laptop it doesn't find the device memory in windows. Also, when I plug into media sync it doesn't find my blackberry. Desktop manager always find my blackberry and window always finds my media card. Does anyone know what to do about this?
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Jun 19, 2015
Lumia 1520 used to be flawless connecting to the paired Bluetooth in my car. Nothing has changed in the car. No updates or upgrades.
After the Denim update the phone will sometimes connect, and then after 1 or 2 successful connections, it will fail to connect although it still shows as paired. A reboot or re-pairing usually solves the issue and the cycle repeats.
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Dec 10, 2011
my .me email account fails to work for a few hours. The phone is set to check my emails every 15 minutes, and when the failure happens I get the yellow triangle and the message that the account name or password is incorrect. If I just wait for anything from one to six hours it starts updating again. All this time my aol accounts & gmail accounts sync fine. Does not matter if I am in one place for this time, or travelling and so passing through many different cells. The failure can happen any time of day or night. During these times my .me account is accessible via my laptop & ipod Touch.
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Mar 10, 2010
Blackberry9700. Email worked fine until I had to reset my password for my work account, now I can receive email via the blackberry from this account but cannot send. Send fails with "contains an invalid email address". My service provider and RIM have not been able to figure this out so far. Email account is not full, can access from a pc and send/receive. So problem is specific to the bb system.
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Apr 30, 2010
I have a bold 9900 with OS 7.1 on it and about 1000 contacts, everytime i try to look up the location from the address in one of my contacts using Blackberry map, it says " location not found" 100 percent of the time, yet show on google map always works, as does Poynt from here always works.
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May 8, 2012
My Bold 9900 refuses to boot up. I get a series of four flashing red lights, one slow then three fast.The screen froze for 3 minutes. I tried turning it off. No good. I removed the battery and now it won't start up.I have tried connecting to desktop. No good.I have tried booting up without the battery. No good.
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Mar 7, 2012
My msn messenger fails to received any message. I already contacted my service provider but can't help either. I already try took out the phone battery and sim card but no help as well.
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Sep 27, 2012
I have tried to update my BB9930 several times using the desktop app, and each time it appears to hang with 24 files left to download. Finally I dug around and discovered the Log Window, so now I see why it's failing to update. It cannot a file that it needs, so it eventually fails (after several silent attempts to download that one file) and unwinds back to where I started.
[Code]....
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Feb 15, 2010
Had the Bold for just over a year, using Telstra in Australia and OS 4.6.0.144. No Facebook, have googlemaps but I exit whenever I use and have removed most apps.
Three times now the phone for no reason has got that hot that even in a holster on my belt, I felt the heat. The unit get's that hot that it drains the entire battery life in approx 5 min. I remove the battery, let it cool completely and then replace. Telstra don't know what the issue is and as it hasn't happened when I take it back, they will not look at it. Using the THB full car kit, the unit generates a lot of heat slow charging in the car kit cradle and on a heavy day I will get 3-4 hours use before flat, or I have to turn it off and let it cool down.
I have to soft reboot the unit evry 2nd day to stop the black wheel of death and the amount of Call Failed has increased to an embarrassing level. I have reported all these to Telstra and they are investigating.
I have since spoken to another user on Telstra with a Bold and upon describing my problems, he recounted a similar problem with his unit. His Telstra rep informed him that there was a problem batch of Bold's in Australia 12-18 months ago that had a known problem. They replaced his free of charge and he has had no such issues since and a massive increase in battery life. I recounted this our corporate Telstra rep to no avail.
We have 17 Bold's in the fleet, of which 11 came at the same time. Of these 11, 7 have the problem as described as above. Is this a common problem and how do I get Telstra to address ?
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Feb 21, 2010
Since Friday I've been unable to hold a phone call for longer than 20 seconds and been unable to send text messages. The call fails every time at exactly 10 or 20 seconds. This applies whether the call is incoming or outgoing. I have tried pulling the battery and that fixes the problem temporarily but it usually returns within about five minutes. I am still able to receive text messages.
Phone Info:
Carrier is Bell Mobility
Blackberry Bold 9000
OS v5.0.0464
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Jul 15, 2010
I just got the new bold and i put memory card and transfered all my numbers via the DM with no problems BUT my computer wont recognize my memory card(the folder option thing that should pop up) nore will it show a folder in "My Computer".What do i need to do to get it to work?
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Mar 31, 2010
Our company was able to receive the new Bold 9900 but it seems there is an issue with activating wifi on the device. Have tried turning on Wifi, but it attempts scanning for networks then eventually fails and turns wifi off. It doesn't even list any active access points. Doing a battery pull and reset the device to factory defaults does not seem to do the trick. I am thinking it could be a defective device or perhaps a software issue.
BB OS: v7.1.0.1091
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Jul 5, 2011
I have a newly arisen problem where my BB Bold 9650 will synch addresses and other data but fails to complete the synch with calendar. The pop up message from Intellisync says "connector specific error" I have tried reloading the start up disc but no change.
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May 16, 2012
My emails wo't go out. The message status says "Fails to contacts service". If I send the email directly from gmail, it goes through with no problem.
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Mar 17, 2010
Need some help on this one. Every time I attempt to sync my iPhone, it starts with, in the bar at the top, with Backing Up *Name*'s iPhone, then Syncing Contacts, Syncing Applications, then switches to a generic "Syncing *Name*'s iPhone" message- then it simply stops as if it had been cancelled.
I've tried this several times, to no avail. Any changes I make to Applications or Contacts ARE changed, but it never changes Music, Ringtones, Videos, etc etc.
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Nov 1, 2011
Somehow I blew it and am down to my last guess at my password to logon. What happens if I use the last attempt and fails. Is there anyway to reset my password before I take my final guess?
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Jul 15, 2015
Tried twice with message that file failed to map and rebooted to 5.0 what's up with this?
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