Xperia X10 :: Companion Fails To Prepare Computer For Software Upgrade
Dec 10, 2010
I am trying to upgrade my X10 from software version 1.6 to 2.1.First of all I think it's very annoying that there are 2 different applications from Sony Ericsson called Update Service and PC Companion. Why not just have 1 application and make it less complicated for the users.However I first tried with Update Service, but it keeps telling me that my software is up to date and all I can choose then is "Exit". There are no settings and nothing else you can do.
Then I tried with PC Companion which detects that there is a new software update available for my phone and when I try to upgrade it fails on preparing the computer for software upgrade, see picture.
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Apr 21, 2012
I am trying to upgrade the OS of my xperia RAY through PC companion. But every time if fails. I am using this phone for a month and while doing it, I have tried it by Factory Data Reset. But no positive result. I am having no proxy or so.
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Jun 12, 2012
im trying to update my neo and its taking hours pc companion only goes as far as preparing my computer for the update any ideas why this is taking so long and how to make it work quicker?
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Jan 27, 2012
Today i tried to update my xperia mini and sony PC companion started the update process. but the second tab, prepare system for updation fails to complete. it just stops abruptly without any message or notifications.
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Jul 21, 2012
I've bought a Sony Ericsson Xperia Mini Pro SK17, and have wasted a whole day, trying to transfer my contacts from my PC's address book. First, it asks to disconnect my old phone from my computer, then to reconnect. Finally it ends the operation saying "A memory card must be inserted in the phone". I changed the memory card to put a new 8GB card. But I'm fed up to see the same message again and again.
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Sep 13, 2011
Would anyone be able to assist, since it doesn't seem like you can open a support call directly with SE. I am simply trying to update my Experia X10 software and even though I am connected to the internet (and can browse and download anything from anywhere) I can't use the PC Companion software to update my phone. So I uninstalled it and reinstalled it (ver 2.0) and still it fails. It simply says 'unable to install or start phone software update components.'
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Aug 29, 2010
Trying to connect PC Companin via Bluetooth i get to the point where I enter a four digit code on the phone, then immediately recieving a message on my computer that connecting thrue bluetooth is not possible, then urging me to use the USB cable. Bluetooth is activated on both items. I'm running Windows 7 on my laptop.
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Dec 17, 2014
My phone keeps resetting and says failed updating and then shutdown. Now I want to connect to pc companion but it doesn't detect my phone.
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Jun 21, 2012
I bought a new SE Xperia Mini Pro, which gave me the option to upgrade my Android OS to ICS.I have installed Sony Companion, clicked on > Phone software Update > Start
Get the message
"Server not Accessiable" This has been going on for 24 hours.. I'm thinking it maybe my machine that has the problem.
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Nov 12, 2010
While running the 2.1 update on my phone the upgrade stopped. Now i can't start the phone, a warning icon shows on the display for a couple of seconds and then the phone turns off again.
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Mar 18, 2011
Call Log Fails after upgrade to 2.1.A.0.435.This is major issue and there is no feedback from Sony Ericsson.
[code]....
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Jan 24, 2012
I've connected my Xperia Ray to PC Companion 2.0 and I've been informed that sw version 4.0.2.A.0.62 was available for my phone. I started the procedure but I got "Your IP address is not allowed to update/repair brown phone. Please connect to SEMC network to update your phone". Then I've downloaded the SEUS software and tried to upgrade that way, but Xperia Ray is not listed in the phones' catalogue. What shall I do? What is SEMC network?
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May 8, 2012
How many users have lost the feature to connect to PC wirelessly after ICS upgrade?My phone's (Xperia mini pro) SI : 1249-0751 Android version 4.0.4 (4.1.B.0.431)
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Aug 13, 2012
any suggestions what to do gratefully received have done the ususal, turn everything of and on, remove battery, all are charged ok but computer doesnt seem to recognise bb any more and cant connect
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Nov 18, 2010
im trying to update my phone it gets to the bit with all the pictures when ou have to disconnect and re connect it whilst holding the back button i've tried doing this many many times but it goes back on normally and come up with the mount sdcard thing on my computer
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Jun 10, 2012
I tried to update my xperia mini pro si 1249-0751.50en.The updations for computer is successfully download,After restarting the phone in flash mode, the following error appears. Without internet connection, how can i able to download the previous steps in prepare tab. experts.
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Apr 13, 2015
My Xperia Z2 disconnected from the computer while it's updating the OS to lollipop. Now when i trying to open it, it's come with the logo of SONY Xperia and reboot the device again and again. What can i do??
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Oct 16, 2012
my computer hang up while doing upgrade and my xperia active refused to switch on?
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Aug 8, 2010
I have just upgraded the firmware and have lost everything that was on my phone. I have tried to restore from back up but keeps coming up with "itunes could not restore the iphone "#######" because the back up session failed.
The back up was done just couple minutes before i upgraded and i have also tried previous back ups but none of them work.
Is there going to be a way to get the back up working?
Is there any one else with similiar troubles?
Information:
iphone
iOS 4
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Oct 23, 2012
I finally recieved the upgrade to ICS on my Bionic last night. I've tried to download and install 3 times now. Each and everytime the upgrade fails to install.
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Oct 2, 2012
I updated my 808 PureView (product code 059P8D4) today using the over the air method and I have discovered that Nokia Music no longer works. My 808 came with a 12 month subscription to Nokia Music and 40 lakhs of value. Now I am not able to use that. Is anyone else in the same boat?
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Oct 7, 2011
When trying to copy the Kindle folder from the Xoom to Windows 7 Xoom backup folder, the transfer stops and I get a Windows message that says "device stopped responding." Everything goes well until about 3/4 way into the file transfer. At this point it stops (blue bar stops moving) and Windows Explorer says Not Responding. If I wait long enough, then I get the device stopped responding message. how to get this file backed up so I can ship my Xoom for upgrade.
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Jun 21, 2010
selling 3gs tonight Ive read all the posts about the best way to prepare. cant I simply erase my email, notes etc and then give it to him.
when he syncs i know it will erase the apps pics etc but will it erase the base band unlock and hte jb itself?
Or should i restore to 3.1.2 an re jb/reunlock and then make sure i don't restore from backup then when he syncs even though it has cydia on it already it will still be a new phone according to his itunes when he syncs?
What is the deal wiht my baseband. im still on 07 something. if i just do a restore from my saved 3.1.2 on pc that wont affect my baseband since i never upgraded. so am i good?
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Apr 9, 2010
Hi Folks - I have some ideas, but I'd like to get opinions on how to best use mine and my girlfriend's iPhones while we are in Europe for a few weeks. (Germany, Italy, Spain, Austria, Switzerland)
What we have:
GF: iPhone 3G / 8GB | 3.1.2, Jailbroken, not unlocked. 4.26.08 baseband
Me: iPhone 3GS / 32GB | 3.1.2, Jailbroken, tethered, not unlocked, 5.11.07 baseband
What I would like to do: (Other suggestions welcome!)
Instead of getting raped by AT&T, I would like to buy a pay-as-you-go or other local SIM for each phone, so she and I can talk for free to each other, and still make calls locally & back home. I'd also like some sort of data plan that's reasonable while we're there.
Other ideas:
1. leave iPhones at home and buy prepaid Euro phones?
2. Use an AT&T International program?
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Mar 7, 2011
I tried to set up an e-mail account on my curve 8520. It just donīt work although i even visited a shop of my cell phone provider Normally according to the product information book you should have the choice to choose between to create or add an email address or to use the enterprise server. But at my phone, there just appears alternative 2, so the enterprise server, which i do not need!I already tried a software-update but i already have the newest software on my cell phone.
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Mar 23, 2012
I can't download the iOS software update on my 3G. it starats the download and then starts to prepare the update but then says an error has occurred with update and has the option to closse or click on settings and when i click on the settings it goes right back to the original screen of the download and install screen. I have tried to download this update numerous times now
Info:
iPhone 3G, iOS 5.1, help downloading iOS update
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Jul 13, 2014
I cant access any website on my rooted 4.4.4 nexus .. I keep getting this message (The WAPGW fails to query user information(PLAT return fails))
Even on the play store i get server error .. On fb i get internal server error.. All Apps cant connect to the internet
Only way i can go online is using opera mini or
If i switch on reduce data usage on chrome weirdly it works .. When i switch it off i get the same error
Resetted data on google servicces and services framework with no luck
Attached Thumbnails....
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Jul 27, 2011
I cannot install PC companion from either of two laptops - am just getting "404 - not found". Might this be a security/firewall problem? I am running Kaspersky anti-virus plus Tune-up Utilities.
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Feb 17, 2012
Is there a way to get PC companion updates over the air I have a data plan
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Mar 7, 2012
When I connect my phone with my pc via pc software "PC Companion", it did not recognise my device, driver MTP didnt install in pc.how can i connect with pc companion.
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Mar 16, 2012
I can't install PC companion 2.10.027 on my Windows 7 Ultimate / 64bit system.Until this version was released I was using version 2.02.002 and it was OK. Recently, the update to the new versin was requested and it failed.After this, I have uninstalled the old version, so now I can't use any version of PC companion .I was trying many times to install the new version using Startme.exe on my phone and the downloaded PC Companion_2.10.027_Web.exe. The result was always the same - the installation was starting by displaying the title page of the new version and then was dying after a few seconds.When I reinstall version 2.02.002, it installs successfully, but before allowing to be used, it demands the update to the latest version, which, of course fails.I was trying to switch off all my firewall before the installation (without any change ).After each installation failure, the system log shows some error in NewUI.dll.
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