BB Bold 9700 :: Device Wont Connect To Computer Via Usb
Jul 15, 2010
I just got the new bold and i put memory card and transfered all my numbers via the DM with no problems BUT my computer wont recognize my memory card(the folder option thing that should pop up) nore will it show a folder in "My Computer".What do i need to do to get it to work?
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Sep 25, 2011
How i can connect hte device not the memory with the computer by USB
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Aug 22, 2010
I've just recently downloaded the desktop software to my computer and am having some slight troubles. Everytime I put the device password in the computer, it rejects it and prompts me to try again and so on and so fourth.
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Aug 13, 2012
any suggestions what to do gratefully received have done the ususal, turn everything of and on, remove battery, all are charged ok but computer doesnt seem to recognise bb any more and cant connect
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May 30, 2010
When I connect other BB, I can see in the DM that there is a 6th icon called IP modem to connect as a wireless internet IP modem, but how come in my 9700 I can't do that?
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Jun 23, 2012
My blackberry has come up with an error message JVM Error 505. I've tried everything from taking the battery out to updating the latest software on my mac and still the error message appears. when I connect the device to the computer it won't even register my blackberry device. it says that everything is up to date. this is driving me insane.
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Jun 26, 2014
if i connect the phone u think there are no problem and doesnt effect my iphone?
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Nov 9, 2011
I have a Windows Xp service pack 3 and I already install Desktop Manager6.1, the problem is that the computer does not recognize any blackberry device, I tried with three diferents blackberry and no one works. Windows try to install it and later solicites a driver for the device, I alredy see in other computer what drivers the blackberry needs to works and copy them to my Windos Xp but still does not work, is there a driver or something for that windows recognize the blackberry?
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Dec 31, 2011
Just wiped my 9000, now it wont connect to my computer via usb cable so i can up date it. how do i fix this?
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Nov 23, 2011
The synchronization between my computer and my Bold 9700 say "progressing"... for the last 30 minutes...I really start to believe that Blackberry is a bad product... if is not a problem with synchronization is my tablet or my phone...I had installed version OS 6... Please let me know if you have any suggestion or a fix... I need to have my information on both sides...(computer and phone Bold) ASAP....
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Apr 13, 2010
When i connect my bold 9700 to my computer with the usb, the manager pops up and everythings fine. My only questions is that i cant eject safely with the windows safe removal tool. IS there any way to eject safely, or does it not matter?
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May 24, 2010
When I send emails from my computer....they show up on my blackberry. Is their a setting to change this? Its kinda annoying, and dosnt really make sense...
please help me
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Jan 23, 2010
I'm having a bit of trouble deciding between the Nexus One and the Blackberry 9700. I've heard some problems with the Nexus One and the Blackberry 9700 seems to work perfectly fine, no problems at all. My phone will be used mostly for web browsing, sms and mms, and email (gmail). Which phone do you think is best for me? Anyone own both, care to share? Also either phone will be replacing my computer, since mine broke. If there are already posts about this, I'm sorry just trying to get some help quickly because I don't have access to a computer for to long so I have to make up my mind quickly
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Apr 6, 2010
How do i get pics off my bb onto my laptop?I put the usb cable into my laptop then the other end into my bb, then it said insert the disk that came with the bb, which i did.It says its successfully installed the software, but i cant find nothing on my laptop.I thought it would be the same process as with a digi camera, plug the usb into your laptop and camera then a pop up comes up saying do you wanna put pics from your cam to your laptop.What am i missing?
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May 26, 2010
can we use one computer to switch two old devices to the two new ones (via the switch device wizard)? Essentially does the desktop software allow me to switch one device, and once that's done can I repeat the process for the other device?
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Feb 18, 2010
I didn't see a thread that pertained to my problem, so if there is then let me apologize ahead of time for the duplication. Anyway. I have a Bold 9700 and the new version of Desktop manager. I went to transfer photo and video from by BBBold to my computer, but the media manager just throws me into my Roxio and it doesn't recognize the media card in the BB. Worse yet, the computer will show the BB as a removable disk, yet when I clicked on it to try and transfer the file the "old school" way, it then says it doesn't recognize the drive. I'm doing this through transfer cable, my laptop doesn't have bluetooth built in. The old Desktop had a nice, convenient dual window setup where you could just drag files back and forth. If anyone knows how to make the new Desktop manager do that or how I can accomplish the file transfers that apparently Desktop doesn't want me to do, please let me know.
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Feb 20, 2010
I'm having trouble pairing my Bold 9700 with my computer. I did it once, but had to take it off, and now I can't redo it. I have Windows 7 64-bit. When I try to pair it with my computer, it says it cannot find the driver and only recognizes it as a modem. It doesn't recognize that I'm actually pairing a Blackberry device. As a result, I cannot add it in the Desktop Manager. Got the desktop manager to recognize it. Seems like that was just luck, and everything does seem to work. However, my computer says there is problems with the device as it cannot find 2 drivers. It actually doesn't work at all. It's clearly driver related. It only recognizes it as a modem and a bluetooth remote. Nothing blackberry related. (When I use the USB, it's fine). Just another small problem, every time (or almost) that I connect my phone to my computer and open the Desktop Manager, it tells me some sort of Chinese character support needs to be updated. However, when I tell it ok, and it rechecks to see what needs to be updated, it says no new updates are available.
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Jan 31, 2010
when I delete an email from my 9700 blackberry it doesn't delete off my computer at home.
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Sep 28, 2011
I need to connect my BB to the computer and have access to BB messenger data .
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May 19, 2011
How can we get subjected facility?If any one is using internet thru computer using BB device.
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Jun 30, 2010
is it possible to view my text messages or emails on my computer when i connect my blackberry? for example, if i want to print out a conversation i had with someone, how can i do that?
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Mar 7, 2010
I don't have Outlook and my email (Yahoo) does not have good contact management. Is there another desktop app that I can use to manage my contacts?
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Aug 24, 2010
New BB user here and love it. How can I upload photos from my computer to my BB?
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Aug 18, 2010
When I work at home, I want to connect my BB Bold 9700 to my PC and use my monitor and my keyboard to send text and emails. After a while, my fingers get cramped using they BB keyboard and there must be a way I can do this. My razor came with software that connected my phone to my PC and you could see everything on your monitor and use your PC keyboard...it was awesome. Surely, there is software with BB that does this.
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Jun 29, 2010
I am working with a Bold 9000 and having issues getting the device connected to an Acer Extensa 5430 Laptop. I have gone through every troubleshooting step I have seen online so far but still no progress.
Device:
Blackberry Bold 9000 PC:
Acer Extensa 5430 Laptop
3 USB ports
Windows Vista Home Premium
Troubleshooting Completed:
*Installed Blackberry Desktop Manager 501_b073_multilanguage from Blackberry website. Connected Device to USB1, Device recognized in Windows Device Manager as "Blackberry Smartphone" under USB Controllers and "RIM Virtual Serial Port v2 (COM8) and (COM9) under Ports in Windows Device Manager, but Blackbery Device Manager only shows COM3 "Disabled" and nothing else. Desktop Manager shows "Device Connected (PIN): None"
*Uninstalled Driver for Blackberry Device in Windows Device Manager and reconnected Device to USB2. Same result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and reinstalled with out Media Manager or Roxio>Installed device software from Provider specific Blackberry Site(software version 5.0.0.442)>Reconnected Device to USB3. Same Result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and uninstalled Blackberry Device driver through Windows Device Manager> Uninstalled ALL USB Root Hub>Restarted Computer>Installed Desktop Manager 500_b028_multilanguage>Reconnected Device to USB1. Same Result
*Uninstalled Blackberry Desktop Manager 500_b028_multilanguage>Did a battery pull on device>restarted PC>Installed Blackberry Desktop Manager 501_b073_multilanguage. Reconnected Device to USB1 Same Result
*Did a battery pull on device and connected to PC using USB2 without battery installed. Same Result
At this point I am at a loss for a next step in troubleshooting.
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Jan 27, 2010
whenever I plug it into my computer or search the Device/System folders manually they are hidden (on the bb) or they are simply not there (when i use the explorer) i hat to format the bb a few times, and the problem gets solved for a few minutes.the deal with this is that when i sync the music, wheter is copy and paste on the explorer music folder in the pc or using the BB desktop manager media sync software, it uses the device space, the music gets actually synced into the device but I cannot access this music from the media library. when i try to it says that there is only 1 song, and its the default one that comes with the cellphone; so I look up in the Files app, Device/System folders and they are all Hidden.
I dont know why this folders are hidden so whenever i wanna have access to my music i have to go to files, device folders, show hidden stuff and finally i can see my songs... the thing is that i have to play one by one and i cannot change or switch apps since its not streaming in the media player....im worried about this, Ive reseted the cellphone, backed up, even formated it at the my computer, blackberry(M) properties..
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Jan 27, 2010
What is the best device bold 9000 or 9700.And why?
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Aug 12, 2010
I'm fed up w having to delete emails both on my computer and on my phone.I'd like to pare my 3 email addresses on my phone down to one.
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Jun 9, 2012
I downloaded bb device manager on my computer with phone plugged into computer....it ran an update...my phone would not connect to device manager and now it won't turn on....phone had full charge...i removed battery several times
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Jul 4, 2010
does anyone know if it is ok to back up 2 different blackberries (9700 and 8520) on the same Device Manager?
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Jan 15, 2010
I woke up in the middle of the night and saw my bberry at the start up screen with the white bar. It was at the 75%. I don't recall installing any apps before i slept which would require a reboot. So, i pull out the battery and reinsert it. It was still stuck at 75%. Tried it a few times this morning and still at the start up screen. I need help ASAP!
I called T-Mobile and they said a file is corrupted and would need to send me a replacement.Is there anything i could do?
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