I bought a Verizon Bold 9900 and it's been working wonderfully well for the first 4 months. A few days ago I connected my phone to my laptop and did a sync on blackberry desktop manager. I think I might have also updated the software of the phone. But the basic intention was to backup my data (which hung half way). I woke up the next morning and my phone was switched off. Whatever I try, the phone only blinks red every few seconds but does not switch back on. I have tried using my friends bold 9900 battery but that didnt work either (so battery is not the problem). I am afraid this might be a software problem. Now I can't get this phone replaced from Verizon and need a fix because I really can't afford to purchase another phone like it!
I HAVE A BLACKBERRY PHONE THAT I BOUGHT RECENTLY,I REALIZED THAT WHEN I TURN IT ON IT STAYS ON FOR ABOUT A MINUTES THEN THE BACK LIGHT ON THE PHONE TURN OFF AND THEN THE PHONE DOES NOTHING MORE,ITS LIKE THE PHONE FREEZE UP,I REALIZED THAT I CAN STILL SEE THE MENU OPTION ON THE SCREEN EVEN THOUGHT THE BACKLIGHT IS TURNED OFF.I THOUGHT IT WAS A SOFTWARE ISSUE SO I REINSTALLED IT AND THE PROBLEM STILL OCCURS...IM NOT SURE IF ITS SOMETHING WRONG WITH THE CIRCUIT BOARD ON THE PHONE.
Getting really angry with this phone now, 2nd or 3rd day without it turning on, what happened was it was running out of battery and I plugged it in thinking it was charging, not realising i've not actually turnt the socket on (typical manic mum moment) come back to it and it wasn't wokring, so now I decided to leave it over night on charge, nope... so went and brought a new charger thinking it might be a charger issue. still to no avail. Now its randomly varying between red led flashing with long pauses, sometimes it would start loading with the blackberry screen and loading bar then restart itself back to black screen and red led instead on going on to the main screen, other times its coming up with empty battery and red line through it... i've tried installing the blackberry desktop software to get it working that way, removed battery etc, held down the end call button, all the usual suspect moves.. and still nothing. I really need this phone to be working i've all my numbers, sons photos etc on there, really dont want to do a whole system reset..
Have had 9900 for nearly a week. Every time I switch off or use the auto off I cannot switch back on using the power key. I have to pull the battery and it reboots once replaced. The auto on function does not work either. I removed all my extra applications with no success. The battery life is very short. I can only get 12 hours when receiving 4 calls , making 2 calls and receiving 10 emails.
My 6 month old BB Bold 9900 battery was running low- set it to charge and this morning it will not start. Google and tried most of the options- red light flashes whn set to charge- sometimes even a green flashing light. Alarm rings continuously unless I remove battery.what rights do i have- this seems to be such a common problem with this faulty- should be a faulty recall!
I had a Blackberry bold 9900 which suffered an irrecoverable crash in December last year. Orange sent me a replacement. Last night, I went to get my phone and tried switching it on with the button at the top. It didn't come on. The phone would only reboot to 70%. I read on a forum to remove the battery and sim card and reinsert. The phone does not come on at all now. I've tried charging with/without battery, with/without sim card. I've tried everything on the internet. all my contacts are on the phone, I assumed this would be safe as it was supposed to do a regular back up. Is there a fix for the phone, if not, how do I access these backups that the phone was doing?
I switched to new Bold 9900, need to switch my blackberry email address from old device to new 9900, No problem switching my non blackberry email address. It will not let me reload my previous blackberry address, wants to add a 1, 2, or a 3 to my name. I guess I need to ell the Blackberry server my new device.
I recently bought a blackberry bold 9900 and the battery was very low so the next thing I noticed is that it switched off and when I tried to charge it it started to reboot but then it reached half way and stopped right there. Later I tired to remove the battery a reinsert it and then put it on the charger but no red light appeared and the phone would not charge or switch on at all...
After I switched an new iPhone 4S ( because the old iPhone 4S' screen was broken), those photes I took in China were gone. I've backuped all things to iCloud. How can I get those photos back from iCloud?
My Lumia 1020 screen went black earlier and the phone switched off. It won't switch back on and soft resets are having no effect. The Windows light isn't coming on when I connect it to the charger or a computer.
The phone was charging and in use when it switched off. I've had some problems with it recently (mainly it freezing and needing a soft restart) but nothing like this.
I just got my BB bold 9930 yesterday, and when I open amail, cannot return back to the inbox. The return button open an overlay like the Swicth app button. I have to press the BB key and scroll down to close before I can get out of anything I open. If there is no close option, then I have to shut down but removing the battery to get rid of it and have the return key working for a while.
i am having trouble connecting to my desktop manager and also when i try to up date my 9900 to a new os 7.1, it will not backup . i have tried battery pulls even uninstalling the desktop manager and reinstallng it.
I am unable to switch applications after having answered a phone call, but only when I answered the the phone while it was locked. I can get to the "switch application" option by pushing on the BB key, but nothing happens after. Is it a setting issue on my device or a limitation of the locked phone?
Well as some of you no who helped me (thanks by the way) I got a white screen on my blackberry baby..so I have a warranty being sent out to me, is there a way I can switch all my information over to the new phone..anyone have to do this, to where you can give me suggestions so this goes smoothly. I had berrybuzz on my phone, will i have to buy it again?
I just bought a BlackBerry 9900. I've setup a new email and it is working fine... But often, the handphone always go back to the email setting up screen. It will often go back "checking for updates" & "connecting to email settings"... Even when I'm texting or calling, it keep appearing.
Since I upgraded my Bold 9900 to OS 7.1 the phone ring is off. In the beginning all sounds were off but I managed to bring them back but the phone is only working on vibration mode. I tried several time to configure the phone ring settings but nothing happened. The carrier is Claro brasil.