Lumia 1020 :: Phone Died And Won't Switch Back On

Jun 20, 2015

My Lumia 1020 screen went black earlier and the phone switched off. It won't switch back on and soft resets are having no effect. The Windows light isn't coming on when I connect it to the charger or a computer.

The phone was charging and in use when it switched off. I've had some problems with it recently (mainly it freezing and needing a soft restart) but nothing like this.

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Lumia 1020 :: Why Has Phone Died

Sep 1, 2014

For some reason, my Lumia 1020 died on me today for no apparent reason. I had been listening to music on my way to work this morning, put the phone down on the table, and no more than an hour later the phone was off. I tried powering it up, but nothing happens, nothing appears on the screen, no startup vibration, etc. The phone had a full charge before work. I know if there is a batteryproblem, the phone will display a red battery picture, but this has not happened.

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Lumia 1020 :: Phone Overheated And Died In Otterbox

Nov 28, 2013

I've been using the otterbox for the Nokia Lumia 1020 for a while now and just recently the phone just "died." I'v tried the restore (volume down + power) and charged it. I think the phone overheated and died in the otterbox.

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Lumia 1020 :: Phone Can't Switch Off After WP8.1 GDR1

Aug 4, 2014

Today evening I updated my 1020 to WP 8.1 update 1. Everything so far I can test is running fine. But I am not able to switch off my phone. When I hold lock key and slide down screen,then instead of shutdown, my 1020 automatically restarts.

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Lumia 1020 :: Add Photos Back To Phone From PC Not Getting Detected

Jan 20, 2014

How can you add the 34 or 38 megapixel photos back to the phone from PC and have the phone detect them? When I copied a few shots back to camera roll it did not show up on the phone.

I tried using the detect photos option in Nokia Camera setting but still nothing. The photo is copied correctly when in file explorer on PC but does not show up on the phone.

I wanted to copy it back to use it in a photo app on the phone. How to do this?

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Lumia 1020 :: Why Have Entries In Calendar Disappeared From Phone And How To Get Them Back

Oct 3, 2015

I use the daily calendar page to record vehicle usage. business activities, invoiceable information and a host of other items and have done since I purchased my first Lumia 920 when they first came out in Australia. I invoice on a monthly basis and by necessity at times need to refer back to information sometimes months old. Yesterday I tried to retrieve information from early September and everything prior to the 19th of that month is gone. I am lost without this information. I am not teenage savvy on the idiosyncrasies of smart phones but I would have thought that if the availability of an option to record past events in calendar existed then those entries would have been sacrosanct, subject only to loss with the loss or damage of the handpiece and even then I thought they saved to the cloud. I've searched the forum as best I know how and haven't found an answer to the problem or any indication of how to retrieve the information.

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Lumia 1020 :: How To Transfer Post Processed Pics Back To Phone

Oct 21, 2013

I have just done some Post Processing Pics via Lightroom 4. I tried to transfer back the pics back to the phone via UBS cable, the phone registered the transfer as successful but I am able to open / even locate when I using the phone. The folders under Pics, Saved Pics all showed up empty without the Post Processed Pics.

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Lumia Icon :: Phone Won't Turn On After Battery Died

May 25, 2015

Last night I let my battery die. Not on purpose, of course. It was at 4% and I was actually walking over to the charger when I got the goodbye message and the phone shut off. I tried to turn it on, but I just got the low battery sign. I remember this happened on my old phone, so I just let it charge for the night. Unfortunately, when I woke up this morning it still wouldn't turn on. Didn't even get the low battery sign. Soft reset does nothing. Both of my computers did not even recognize that anything was plugged in. The only thing is, last week when I charged my phone I got a message saying something along the lines of your phone is charging slow because you're not using the stock charger.

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Lumia 1020 :: Contacts When Doing Back Up

Oct 14, 2013

I had a L920 before this, performed the back up of the old phone and such. When I first turned on my L1020, I skipped the full back up process as I did not have Wifi available to download all the apps and etc. My contacts however, were all there on the initial set up. After I got home later in the afternoon, I reset my L1020 and restarted the process to get the full back up from the original L920. All my apps, messages and even Facebook contacts got added back on. However, I have no contacts in terms of phone numbers and such. I still have those details on my L920. Is there any way of getting the contacts on L1020 besides manual??

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Lumia 1020 :: Photos And Messages Gone - How To Get Them Back

Oct 17, 2015

I'm having quite a strange problem with my Nokia Lumia 1020. It all began with the gmail app that stopped syncronizing with the server. After an ordinary reboot I got a message that the device was restored after an error and then it started loading all the old mails back by dozens, as if they were all unread (which was not the case). Ok, after all the mailing app was in order again.

But soon after that I received an sms and realized that all the other messages were completely gone. Including the whole previous chat with the person who texted me.

Same thing for Whatsapp - no messages visible, no saved pictures. Just the call history.

After all I went on to check the Camera Roll - nothing left there either. But all the pictures are still visible when I sync the phone with the computer via USB.

So, after many attempts at soft-resetting, checking for updates etc, here's where I am:

- No photos visible in the Camera roll or trough any app (Camera, Instagram, photoeditors)

- All SMS are gone

- All Whatsapp contents is gone, too

- Everything else is fine. Call history, contacts, Facebook, mail apps, Microsoft and Gmail accounts syncronization.

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Lumia 1020 :: Can't Revert Back To 8.1 From 10 Preview

May 14, 2015

I've downloaded the windows recovery toolkit. It'll let me download the firmware (1.6gb roughly) but then it tells me that it can't find my phone after it finishes the download.

I made the mistake of putting the tech preview on my main driver and my battery is dying ridiculously fast (among other instabilities)...

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Lumia 1020 :: Photos Disappeared - How To Get Them Back

Aug 23, 2015

I connected my Nokia 1020 to my desktop (windows 10) and I deleted the low resolution photos from my Camera Roll. Then...all the remaining high resolution photos disappeared. Is there any solution to get them back?

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BB Curve :: Battery Died Now Won't Switch On?

Jan 23, 2012

I have a blackberry 8520 smart phone, I have plugged the wall charger in for nearly an hr now it wont switch on jus the red light keeps flashing! now and again the battery with the charger sign (zig zag, like lightening look threw it) pops up

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Lumia 1020 :: How To Revert Back To Original Photos

Jan 19, 2015

Used a File app to make up some photo albums for tt and Le Mans classic and in doing so I have lost the ability to open up photo with Nokia camera beta and look at info or even revert back to original photo if the photo has been zoomed. How to get original photos back.

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Lumia 1020 :: SMS Disappear Randomly - No Way To Find It Back

Dec 24, 2013

I suffer a serious bug with lumia 1020 GDR3. The sms disappear randomly and there is no way to find it back. But the case is very complicated.

Describe as below:

Day 1: i get some sms
Day 2: all the sms from day 1 disappear, i get some new sms
Day 3: all the sms from day 1 just come back but the sms from day 2 disappear.

I check the time setting, it is auto. and there is no way i can find back, the problem happens with all of my contact who sent me sms in 03 day.

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Lumia 1020 :: Won't Remain Shut Off - After 20 To 30 Seconds It Turns Back On

Aug 27, 2014

When I press the and hold the power button, it says to swipe down to turn off. So I do. The phone shuts off. after a 20-30 seconds it turns back on. This is embarrassing when I have go into a meeting or court where you MUST turn off phone.

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BB Bold :: 9900 - Phone Won't Switch Back On

Jul 31, 2012

I bought a Verizon Bold 9900 and it's been working wonderfully well for the first 4 months. A few days ago I connected my phone to my laptop and did a sync on blackberry desktop manager. I think I might have also updated the software of the phone. But the basic intention was to backup my data (which hung half way). I woke up the next morning and my phone was switched off. Whatever I try, the phone only blinks red every few seconds but does not switch back on. I have tried using my friends bold 9900 battery but that didnt work either (so battery is not the problem). I am afraid this might be a software problem. Now I can't get this phone replaced from Verizon and need a fix because I really can't afford to purchase another phone like it!

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IPhone :: Get Photos Back When I Switch A New Phone?

Apr 16, 2012

After I switched an new iPhone 4S ( because the old iPhone 4S' screen was broken), those photes I took in China were gone. I've backuped all things to iCloud. How can I get those photos back from iCloud?

Info:iPhone 4S, iOS 5.1

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Lumia 1020 :: Camera Didn't Work Properly So Used Recovery Tool To Revert Back To Windows 8.1

Jul 26, 2015

My phone is a Nokia 1020. I installed the Windows 10 preview. I found that the camera didn't work properly so I used the recovery tool to revert back to Windows 8.1. Now my phone thinks it is a Nokia 909 instead of a 1020.

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Lumia 1020 :: Phone Blurry Edges On Photos And Rattling When Shaking The Phone

Oct 15, 2013

I recently bought a Nokia 1020 and i suspect that there are something wrong with the camera. The quality of the photos that i take are, in my opinion, nowhere near the ones you can se in reviews and those released by Nokia.

To me it looks like it's only the middle part of every photo that is correctly focused. The edges are very blurry. I have no case on the phone, no dirt on the lens and i have tried to reset the camera and reboot, no difference.

I will attach some photos on which I think you can see it clearly. The images are very sharp in the middle but when you move towards the edges it quickly becomes blurry. Both pictures are taken in daylight with Nokia Pro Cam, all settings on auto.

The pictures are the high resolution version: FileSnack | Easy file sharing FileSnack | Easy file sharing.

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Lumia 1020 :: Hyperlinking Phone Number And Passcodes For Conference Calls Using Windows Phone?

Jan 21, 2014

New to the Windows mobile phone... I use my Windows phone for business and do a lot of conference calls. With my iPhone I used to be able to put the phone number with three commas and then the passcode to the conference call in the meeting request (format = 555-555-5555,,,12121212#). By using this format my customers could just click the link in their iPhone and it would auto-dial the conference number along with the passcode so that they did not have to remember the passcode while driving.

Example: 555-555-5555,,,12121212#. (autohyperlink for iOS)
555-555-5555 Passcode 12121212 then press # (caller can hyperlink the phone number but has to remember the passcode and dial it while driving...)

By using this format you could just click the number and it would dial the number pause then auto add the passcode and # to enter the conference call. I think Blackberry used to use a similar format to achieve the same thing.

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Lumia 1020 :: Phone Won't Turn On (not Able To Soft / Hard Reset - NSRT Does Not Detect The Phone )

Aug 8, 2014

Yesterday, I went running with my Lumia 1020 listening to music and using the Runtastic app. The music stopped - I looked at the phone - it was turned off. I tried powering on, but to no avail. I should also mention that upon leaving, the battery was fully charged and this happened after some 20 minutes. When I came home, I immediately put the phone on the wall charger and expected it to power on after a while. I checked it after 3 hours and nothing, the phone was still stone-dead and what was even more worrying, completely cold - no heat-up from charging.

I tried connecting it to my PC - the computer didn't even recognize ANY device was connected to it. Just to be sure, I tried Nokia Software Recovery Tool, but sure enough, it was not able to detect the phone. The phone seems to be dead meat now, but when I put it on my desk wireless charging stand, the stand's indicator lights up, although the phone does nothing and stays that way.

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Lumia 1020 :: Phone Becomes Extremely Hot After Phone Cyan Update

Oct 2, 2014

Yesterday I updated my Lumia 1020 to Lumia Cyan. I've been using WP 8.1.1 with developer preview. Today I left my phone at home, I didn't use it and when I tried to pick it up I actually got scared, it was so extremely hot that I thought it will explode. After few seconds I got warning that battery is low but I know that it was around 70% when iI left it(I've left it only for 1 hour). I turned it off so it could cold before I charge it.

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IPhone 5s :: Died And Won't Turn Back On

Jun 5, 2014

it did show the charging symbol, then I saw you could try to restart and hold down the home button for longer, now I'm not getting anything,

iPhone 5s

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Lumia 1020 :: Phone Has Just Gone Dead No Response From The Phone

Dec 18, 2015

nokia lumia 1020 has just gone dead no response from the phone tried hard and soft reset nothing happens tried plugging in a charger into charger port on the phone and still nothing before it went off the phone had half battery life in it and was expreincing phone freezing up and the phone slowed down and now wont come on at all i have had the battery replaced and still no joy the phone shop tried to flash the software and no connectivity with computer also the phone shop checked my old battery with another lumia 1020 and that worked so the issue wasnt the battery

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IPhone :: 4s Battery Died, It Won't Turn Back On

Jul 1, 2012

IPhone S4 battery died, phone won't turn back on. What do I do?

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BB Torch :: It Died At 50% Battery And Won't Turn Back On

Aug 24, 2011

I went out for a quick jog, was listening to my playlists and my BB Torch died unexpectedly. At first I though the battery might have drained (although very unlikely since it still had like half left when I left the house, and this was about 20 min. into my jog). Came back home, plugged in charger, and half an hour later it still wouldn't turn on. The LED red light doesn't turn on either. I've been reading about the battery pull, but that isn't working either!

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Lumia 1020 :: How To Get LTE Working On Phone

Aug 11, 2014

Just got my two new phones and Im wondering how to get the LTE on telus to activiate on my phones.

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Lumia 1020 :: Phone Keeps Dropping 3G

May 13, 2014

When I leave the phone sitting for a few minutes it drops from H+ to H meaning I can't access the internet on IE or receive Whatsapp messages. If I toggle flight mode on and off or restart the phone it works fine for maybe 10 minutes or so.

I have network selected manually, I have tried automatic selection, it makes no difference. I also have 3G set as the highest connection speed. I upgraded to WP8.1 last week but have had no issues until now.

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Lumia 1020 :: Phone Keeps Turning Off

Jul 24, 2014

About a month ago my Lumia 1020 randomly began turning off. I actually just purchased the phone used off eBay around the end of April. The phone itself was in great condition, but I wonder if I would up with a defective model. Since I bought the phone used, I suppose I'm out of luck when it comes to manufacturer's warranty?

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Lumia 1020 :: How To Get Phone Out Of Bootloop

Dec 29, 2015

I have a lumia 1020 that i received 2 years ago. i kept it nice and took good care of it. but 3 months ago i tried to update it to windows 10, but i didn't like it so much and got troubled with lots of bugs. so I "factory reset" my phone, so i could return to windows 8.1 again, i came across some kind of spinning gears when resetting. i thought everything would go on, but it seem like to stuck in 30 minutes. Later it shutdown, and begin the update process again.

I can't shut down the phone it the condition, only soft, hard. etc resets works, and when i use one of them. there appears a "low battery sign" that means i have to plug the the charger, afterward it goes back to the the spinning gears, and that is the bootloop. i tried many alternative solutions as the "key combination" or "programs on pc that reset the phone" my phone won't sync with the pc as it should do. it only charge. Now i simply don't know what to do.

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