Lumia 1020 :: Phone Won't Turn On (not Able To Soft / Hard Reset - NSRT Does Not Detect The Phone )
Aug 8, 2014
Yesterday, I went running with my Lumia 1020 listening to music and using the Runtastic app. The music stopped - I looked at the phone - it was turned off. I tried powering on, but to no avail. I should also mention that upon leaving, the battery was fully charged and this happened after some 20 minutes. When I came home, I immediately put the phone on the wall charger and expected it to power on after a while. I checked it after 3 hours and nothing, the phone was still stone-dead and what was even more worrying, completely cold - no heat-up from charging.
I tried connecting it to my PC - the computer didn't even recognize ANY device was connected to it. Just to be sure, I tried Nokia Software Recovery Tool, but sure enough, it was not able to detect the phone. The phone seems to be dead meat now, but when I put it on my desk wireless charging stand, the stand's indicator lights up, although the phone does nothing and stays that way.
My wife has a Nokia 1020 that was previously my daughters on the Vodaphone network.It has been unlocked and is now working fine on Virgin Mobile network.
There are apps all over the place and I would like to set up a new Windows live account for my wife while at the same time returning the phone to its original factory state.There is nothing on the phone that I need other than contacts which I stored earlier onto the SIM.
If I do a hard reset will the phone return to its previous Vodaphone set up?If so will I have to get the phone unlocked again to be able to use the Virgin Mobile network?
I've had my 1020 for a month, without a single restart-issue. The only thing that has not been working properly, is Bluetooth/wifi, which have been stuck until a reboot (most of the time after beeing bluetooth'ed to my car stereo). Anyway, I did a hard reset to see if that worked. I did not restore from backup, just to make sure i did not transfer any problems.
Couple weeks ago I updated my phone to a windows 10 preview (I forgot the build number) and it installed fine. As expected there were some bugs, so I read online on how to fix them after restarting my phone and doing a soft reset, it didn't work. I then had to do a factory reset- or a hard reset. It then threw my phone into a perpetual state of spinning cogs and a never-ending battle that is so close to lost I can feel the defeat seeping in like a plague. I've connected it to my computer to do the NSRT but my phone only sees it as a power source. I've taken the battery out, brought it to the Microsoft store, and I've even tried to hack into it via computer. However the same problem shows every time:
I've tried charging my Nokia 1020 for 8 hours with no luck. After that I tried the 2 key and 3 key reset with no luck as well. I tried to plug it up to my computer but I got nothing there either. I am getting no indication that its charging and I'm starting to think I'm out of options. Is there anything else I can try? This just basically happened out of the blue, I turned it off and now it doesn't want to come back on at all...
Is there anyway to make it so my PC can detect my lumia 1020 so I can move files off/on my phone without the original USB?
The original USB is damaged and doesn't reliably connect/charge and I was wondering if there was anyway for another usb to connect my phone to my PC, or does it have to be the one that came with my phone?
I have had the Lumia 1020 for a couple months now and love it but every now and then, at complete random: the screen goes black. I then need to perform a soft reset in order to use the phone again.
I have not completed a factory reset yet, especially since it's still a new phone in all senses. But how I'll likely proceed with the reset and if it happens again: contact warranty to get a replacement.
during windows update today my 950 XL turned off (full battery). When I started it again it goes through boot process and starts with rotating gears (I guess it is installing update) but 2 seconds after i get sad face icon.
I tried to hard reset it holding power and vol down keys but it is never reaching the "exclamation mark" point. It just loops... I installed recovery tool on my PC but it is not recognizing the phone. Restarted PC - the same situation.
Loaded DP 8.1 on my Nokia Icon last week. I like the expanded feature set, but it has become increasingly buggy (wifi/bluetooth issues, etc.). I want to do a hard reset, since I would prefer not to wipe all the data and/or inadvertently reset it to original factory specs if possible. I am particularly worried about losing music files/playlists on the device.
So, I tried Windows 10 preview on my Lumia 1020. I decided to return to 8.1, so I downloaded the recovery tool and tried to reinstall 8.1. It couldn't reinstall it, so i wanted to restart the phone, but the screen wast working (actualy the time appeared as the phone was locked, but when i pressed the power button it went dark). Holding down the power button didn't worked at all, so I tried to hard reset it. Now the phone is looped, every time I try to turn it on it just start to load with the gears and it turns of or if connected to a power source restarts. How to get it back working?
Why is my lumia 1320 get a multi colored paint like sreen after a hard reset.,?i flashed it many times but still the display is distorted.,what should i do?is it a hardware issue?my phone haven't fell at all..
I am on the latest build of Windows 10 mobile. Had issues so tried a hard reset and it Failed phone just boots up. I cant even revert back to windows phone 8.1 it shows an error when using WPRT. To be noted Storage Manager Crashes as well as the messages app. New software wont install or write in the internal Memory. Whatsapp Messages Disappear after reboot. Uninstall whatsapp and its back after reboot. I'm stuck with what I have. New Data wont Write on internal memory.
After i did a hard reset to my lumia 1020 which is on lumia black. glance screen has shifted under display+ touch. and now i cant change my night mode clock color and glance has options off,peek,timed and always on. earlier before hard reset i had interval, peek and always on.
So I attempted to do a full wipe/hard reset on my Nokia 1020.. I thought it was working until it restarted and now goes to a WINDOWS BOOT MANAGER screen. Am I completely screwed now? I don't understand how I can't even force-reset the phone. This is really upsetting and I don't know what to do.
Phone will not find updates 1020 after factory reset here is what I did.
1. Removed phone from windowsphone.com 2. Did a factory reset on phone 3. Told it to do a new phone from scratch not restore backup 4. Went through all the setup screens reconnected to MS account 5. Phone was reset up on windowsphone.com
I'm currently looking at trying out the Windows 10 Mobile preview, and much of what I've read says that system resets are needed to make it useable. If I perform one, does my phone remain carrier unlocked?
I have a Lumia 1020, currently unlocked, but it is an AT&T model. Just want to be safe before I do it.
Forum is full of codes for Soft Reset, Hard Reset etc, also the net is full of secret codes for various functions. Is there any official Nokia declaration about codes & where does one find it?
First it was that I can't unlock my phone there is not keyboard,latter my phone is off and i can't turn on,I try hard reset,soft reset nothing is happening.What to do?
I decided to reboot my phone because the battery seemed to be running lower than normal, now there's no display at all and I don't know if it has broken. When it's plugged into the computer it is still recognized, but theres no display.
I must have checked a box for having a voice announce who is calling me on my 1020, and really don't want that. Where I would turn that off? I just had the recent software upgrade.
So i let my phone die out, then let it charge it showed the icon that it was charging. Eventually the nokia sign was showing but just froze there so i soft reset let it charge for a few hours and it still wont turn on.
I am using Nokia Lumia 1020. It has been having a trouble auto connecting Flight Mode. I can not use my mobile as a result of that. It connecting automatically WIFI connection as well. I can not off both Flight Mode and WIFI manually as they connecting automatically.
My htc one(m7) started behaving strangely. It says htc sense has been stopped unfortunately ..... So I tried to reset it..... I pressed the power button +the volume down button and got the boot menu and when i choose the factory reset, it gets turned off then shows the logo of htc ... thats it and does not respond..... I have tried it several times and the result is same....
I bought a z5 compact few days ago, and now my fingerprint doesn't work. My password also doesn't match with the one that I've wrote. So, I was looking through internet, but couldn't find the solution. Also tried with PC Companion, but it doesn't allow me to do anything, without putting the password inside. I
I recently bought a Nokia 1020 and i suspect that there are something wrong with the camera. The quality of the photos that i take are, in my opinion, nowhere near the ones you can se in reviews and those released by Nokia.
To me it looks like it's only the middle part of every photo that is correctly focused. The edges are very blurry. I have no case on the phone, no dirt on the lens and i have tried to reset the camera and reboot, no difference.
I will attach some photos on which I think you can see it clearly. The images are very sharp in the middle but when you move towards the edges it quickly becomes blurry. Both pictures are taken in daylight with Nokia Pro Cam, all settings on auto.
The pictures are the high resolution version: FileSnack | Easy file sharing FileSnack | Easy file sharing.
New to the Windows mobile phone... I use my Windows phone for business and do a lot of conference calls. With my iPhone I used to be able to put the phone number with three commas and then the passcode to the conference call in the meeting request (format = 555-555-5555,,,12121212#). By using this format my customers could just click the link in their iPhone and it would auto-dial the conference number along with the passcode so that they did not have to remember the passcode while driving.
Example: 555-555-5555,,,12121212#. (autohyperlink for iOS) VS 555-555-5555 Passcode 12121212 then press # (caller can hyperlink the phone number but has to remember the passcode and dial it while driving...)
By using this format you could just click the number and it would dial the number pause then auto add the passcode and # to enter the conference call. I think Blackberry used to use a similar format to achieve the same thing.
